Administración: El Control

Administración: El Control

• Concepto y significado del control: Control is the process of comparing actual performance against planned performance to identify deviations and to improve future planning or execution. It's essential for effective planning.
• Proceso de Control (Control Process): Control involves four steps: establishing standards, measuring performance, comparing performance against standards to find deviations, and taking corrective action.
• Tipos de Control (Types of Control): Control types are not mutually exclusive but are often used simultaneously:
  • Pre-control: Checks plans before action, like pre-flight checklists.
  • Directive/Progress Control: Detects deviations during action, enabling timely corrections. Examples include construction project progress plans.
  • Selection/Yes/No Control: A control during execution requiring adjustments to proceed, like ensuring manufactured parts meet tolerance in a factory.
  • Post-control: Performed after the action, like quality checks on finished products or performance reviews.

Enfoque de Control Integrado de Gestión

• Definición: An active and proactive control approach guiding and improving organizational management.
• Estructura: Based on administrative process stages:
  • Establishing goals and objectives (short, medium, long-term).
  • Planning, programs, and budgets to achieve objectives.
  • Organizational structure, task assignment, and responsibility allocation.
  • Measuring real results and tracking performance.
  • Assessing deviations (difference between planned and actual results).
  • Identifying root causes and assigning responsibilities for deviations.
  • Designing and implementing corrective actions.

Puntos Estratégicos de Control

• Definición: Key functional areas, maintaining them correctly increases the likelihood of overall success and helps control possible issues.
• Importance: Simplifies and facilitates control management in the overall organization.

Control y Sistema de Información

• Importance: Control relies on information; systems gather, organize, and communicate this information (critical to compare planned vs. actual performance).
• Example: A company's accounting system (like general ledger) is a critical component of the overall system for controlling finances.