Administración: El Control

Study Notes

Concepto y significado del control: Control is the process of comparing actual performance against planned performance to identify deviations and to improve future planning or execution. It's essential for effective planning.
Proceso de Control (Control Process): Control involves four steps: establishing standards, measuring performance, comparing performance against standards to find deviations, and taking corrective action.
Tipos de Control (Types of Control): Control types are not mutually exclusive but are often used simultaneously:
- Pre-control: Checks plans before action, like pre-flight checklists.
- Directive/Progress Control: Detects deviations during action, enabling timely corrections. Examples include construction project progress plans.
- Selection/Yes/No Control: A control during execution requiring adjustments to proceed, like ensuring manufactured parts meet tolerance in a factory.
- Post-control: Performed after the action, like quality checks on finished products or performance reviews.

Definición: An active and proactive control approach guiding and improving organizational management.
Estructura: Based on administrative process stages:
- Establishing goals and objectives (short, medium, long-term).
- Planning, programs, and budgets to achieve objectives.
- Organizational structure, task assignment, and responsibility allocation.
- Measuring real results and tracking performance.
- Assessing deviations (difference between planned and actual results).
- Identifying root causes and assigning responsibilities for deviations.
- Designing and implementing corrective actions.

Definición: Key functional areas, maintaining them correctly increases the likelihood of overall success and helps control possible issues.
Importance: Simplifies and facilitates control management in the overall organization.

Importance: Control relies on information; systems gather, organize, and communicate this information (critical to compare planned vs. actual performance).
Example: A company's accounting system (like general ledger) is a critical component of the overall system for controlling finances.