Active Listening Techniques

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Questions and Answers

What distinguishes active listening from merely hearing?

Active listening requires a conscious decision to understand the speaker's message, while hearing is just perceiving sound.

How does providing feedback during a conversation encourage a speaker?

Providing feedback makes the speaker feel comfortable and valued, which leads to more open and honest communication.

List two nonverbal cues that indicate active listening.

Smiling and maintaining eye contact are two effective nonverbal cues that indicate active listening.

What is the impact of active listening on interpersonal communication?

<p>Active listening enhances interpersonal communication by fostering trust and encouraging speakers to express themselves more freely.</p> Signup and view all the answers

Why is it important for a listener to demonstrate interest in the speaker's message?

<p>Demonstrating interest helps maintain the speaker's confidence and encourages them to continue sharing their message.</p> Signup and view all the answers

Flashcards

What is active listening?

Active listening is a skill where you pay close attention to the speaker's message and show that you understand them.

Why is Active Listening important?

Actively listening helps the speaker feel heard and understood. This encourages them to share more openly and honestly.

How do nonverbal cues show you are listening?

Smiling and nodding are nonverbal cues that show the speaker you are listening.

What is the importance of eye contact in active listening?

Maintaining eye contact shows the speaker you are focused on them and their message.

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How do nonverbal signals encourage the speaker?

These signals can encourage the speaker to continue speaking and feel like they are being understood.

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Study Notes

Active Listening

Active listening is a crucial element of communication.
It's more than just hearing; it's a conscious effort to understand the speaker's message.
Active listening involves focusing on the speaker and responding verbally and nonverbally.
Showing interest through verbal and nonverbal cues (eye contact, nodding, smiling) is essential.
This encourages the speaker and makes communication smoother.

Signs of Active Listening (Nonverbal)

Smile: Shows engagement and agreement. Used with nods to affirm understanding.
Eye Contact: Maintains engagement and encourages the speaker. Combined with a smile to further demonstrate interest.