Podcast
Questions and Answers
What is the primary purpose of open questions in counseling?
What is the primary purpose of open questions in counseling?
Paraphrasing involves identifying and naming the emotion behind a client's statement.
Paraphrasing involves identifying and naming the emotion behind a client's statement.
False
What does the acronym MOANS represent in the context of cognitive functioning?
What does the acronym MOANS represent in the context of cognitive functioning?
Must, Ought, Always, Never, Should
____ questions help elicit specific, short answers.
____ questions help elicit specific, short answers.
Signup and view all the answers
Match the following types of empathy with their definitions:
Match the following types of empathy with their definitions:
Signup and view all the answers
What is the purpose of Tough Empathy in counseling?
What is the purpose of Tough Empathy in counseling?
Signup and view all the answers
The word 'Why' is generally safe to use in counseling as it encourages open communication.
The word 'Why' is generally safe to use in counseling as it encourages open communication.
Signup and view all the answers
What feeling is considered a high level in the Feeling Family of Fear?
What feeling is considered a high level in the Feeling Family of Fear?
Signup and view all the answers
An example metaphor for feeling stressed is _____.
An example metaphor for feeling stressed is _____.
Signup and view all the answers
Match the feelings with their corresponding metaphors:
Match the feelings with their corresponding metaphors:
Signup and view all the answers
Study Notes
Attending, Paraphrasing, and Reflecting Feelings
- Attending: Active listening through verbal (nodding, eye contact) and nonverbal cues (open body posture) shows engagement.
- Paraphrasing: Rephrasing the client's message confirms understanding ("So you're saying you feel overwhelmed by all the changes?").
- Reflecting Feelings: Identifying and naming the emotion behind a statement ("It sounds like you're feeling anxious about the future.").
Errors in Questioning Techniques (Pitfalls)
- Leading Questions: These imply a specific answer ("Don't you think it would be better if you apologized?").
Open, Closed, and Indirect Questions
-
Open Questions: Encourage deeper discussion ("How do you feel about that?").
- Advantage: Promotes exploration of thoughts/feelings.
- Disadvantage: May lead to unfocused responses.
-
Closed Questions: Elicit specific, short answers ("Are you feeling stressed?").
- Advantage: Useful for clarifying specific details.
- Disadvantage: Limits expression.
- Indirect Questions: Encourage reflection without directly asking ("Some people in your situation feel frustrated. Does that resonate with you?").
Concreteness in Counselling
- Concreteness means making conversations specific, clear, and goal-oriented.
- Achieved by avoiding vague language, clarifying statements, and breaking down abstract ideas into actionable steps.
Three Areas of Functioning (Domains)
- Cognitive: Thinking
- Emotional: Feelings
- Behavioral: Actions and behaviors
Acronym MOANS
- The acronym MOANS (Must, Ought, Always, Never, Should) signifies issues in the cognitive domain of functioning.
Word Modifiers
- Modifiers (e.g., extremely, very, somewhat) adjust the intensity or tone of a statement. ("I feel a little frustrated" vs. "I feel extremely frustrated").
Metaphors in Expressing Emotion
- Metaphors help clients articulate complex feelings ("I feel like I'm carrying the weight of the world").
Three Forms of Empathy
- Basic Empathy: Reflecting the client's feelings accurately.
- Inferred Empathy: Identifying underlying emotions from nonverbal cues and tone.
- Invitational Empathy: Encouraging clients to express emotions ("It seems like there's a lot on your mind—can you tell me more?").
Feelings Chart and Emotion Categories
- Categories like Fear, Anger, and Sadness are categorized by intensity (low, medium, high).
Tough Empathy
- Definition: Balancing understanding with accountability; expressing care while challenging clients to face truths ("I hear that you're feeling stuck, but taking even small steps might help you feel more in control").
- Counselor's Perspective: Empathy is essential for understanding client feelings and building the helping relationship.
Developing Tough Empathy Responses
-
Formula:
- Acknowledge feelings/situation empathetically.
- Confront behavior/reality directly.
- Express care and support with encouragement.
- Example Response: "I know you're going through a lot, and it's understandable to feel trapped. But continuing to have unprotected sex is a huge risk. You deserve better, and I'm here to help you take steps to protect yourself."
Metaphors for Feelings
- Happy: Happy as a Clam.
- Embarrassed: Deer in headlights.
- Relieved: Weight off my shoulder.
- Jealous: Burning with envy.
- Ashamed: Caught in a downpour without an umbrella.
- Depressed: I feel like I'm drowning.
- Stressed: Caught between a rock and a hard place
Kahoot Review
- "Why" questions: Use cautiously; they can make clients defensive.
- Reflecting Feelings example: "Even though you are often frustrated, you feel obligated."
- Paraphrasing example: "The fact that your sister is unsafe is a serious concern."
- "What" questions: Fact-oriented.
- Open-response stem phrase: "How have..."
- Low Fear: Nervous
- Medium Fear: Jumpy
- High Fear: Amazed
- Leading/multiple question: "Do you think you will go to work or university after you graduate?"
- Best response to "My kids are driving me crazy": "Can you tell me more about this issue?"
- Counseling focus: Client and present.
- "Could" questions: Flexible and respectful.
- "How" questions: Person-oriented.
- "Why" questions: Often make clients defensive.
- Invitational Empathy: Encourages exploration of emotions.
- MOANS: Cognitive domain issues.
- Inferred Empathy: Identifying feelings from non-verbal cues.
- Closed questions: Useful for specific information.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
This quiz covers essential communication skills, including attending, paraphrasing, and reflecting feelings. Additionally, it addresses common pitfalls in questioning techniques, such as leading questions, and explores the differences between open and closed questions. Enhance your understanding of effective dialogue in counseling settings.
