Podcast
Questions and Answers
Match the following Active Listening techniques with their corresponding application:
Match the following Active Listening techniques with their corresponding application:
SOLER = A mnemonic for posture and nonverbal cues in active listening Paraphrasing = Restating the client's words in your own words to ensure understanding Empathy = The ability to understand and share the client's feelings Nodding and Eye Contact = Nonverbal cues indicating attention and understanding
Match the following concepts with their corresponding descriptions from the text:
Match the following concepts with their corresponding descriptions from the text:
Active Listening = A core counseling skill involving verbal and nonverbal cues to convey full attention and understanding Everyday Listening = Typically less attentive and empathic, not requiring full focus Trusting Relationship = Developed when individuals feel heard, understood, and validated by the other party Therapeutic Space = An environment fostered by active listening, allowing clients to freely express themselves
Match the following elements of active listening with their corresponding benefits:
Match the following elements of active listening with their corresponding benefits:
Recalling Information = Demonstrates attentiveness and reinforces client's sense of being heard Empathetic Responses = Convey understanding and validate the client's feelings Nodding and Eye Contact = Nonverbal prompts that encourage client to continue sharing Creating a Therapeutic Space = Allows for free expression and a safe environment for the client
Match the following stages of Egan's 3-stage model with their corresponding focus:
Match the following stages of Egan's 3-stage model with their corresponding focus:
Match the following aspects of active listening with their corresponding principle:
Match the following aspects of active listening with their corresponding principle:
Flashcards
Active Listening
Active Listening
A listening technique demonstrating full attentiveness verbally and non-verbally.
Egans 3 Stage Model
Egans 3 Stage Model
A systemic approach in counseling involving three stages focused on client interaction.
SOLER
SOLER
An acronym for techniques supporting active listening: Squarely face the client, Open posture, Lean towards them, Eye contact, and Relax.
Empathy
Empathy
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Trusting Relationship
Trusting Relationship
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Study Notes
Active Listening in Egan's 3-Stage Model
- Active listening is a core fundamental counselling skill in Egan's 3-stage model.
- It involves both verbal and non-verbal cues demonstrating presence and attentiveness to the client.
- The therapist avoids immediate responses during the client's communication.
- Skills like SOLER and paraphrasing are components of active listening.
- Active listening is based on empathy, focus, and understanding.
Key Principles of Active Listening
- Active listening differs from everyday listening by requiring complete attention and empathy.
- Active listening fosters trust, as clients feel heard, understood, and validated when listened to attentively.
- Simple, thoughtful actions such as nodding, maintaining eye contact, and empathic verbal responses help build understanding and openness in communication.
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