Podcast
Questions and Answers
Match the following Active Listening techniques with their corresponding application:
Match the following Active Listening techniques with their corresponding application:
SOLER = A mnemonic for posture and nonverbal cues in active listening Paraphrasing = Restating the client's words in your own words to ensure understanding Empathy = The ability to understand and share the client's feelings Nodding and Eye Contact = Nonverbal cues indicating attention and understanding
Match the following concepts with their corresponding descriptions from the text:
Match the following concepts with their corresponding descriptions from the text:
Active Listening = A core counseling skill involving verbal and nonverbal cues to convey full attention and understanding Everyday Listening = Typically less attentive and empathic, not requiring full focus Trusting Relationship = Developed when individuals feel heard, understood, and validated by the other party Therapeutic Space = An environment fostered by active listening, allowing clients to freely express themselves
Match the following elements of active listening with their corresponding benefits:
Match the following elements of active listening with their corresponding benefits:
Recalling Information = Demonstrates attentiveness and reinforces client's sense of being heard Empathetic Responses = Convey understanding and validate the client's feelings Nodding and Eye Contact = Nonverbal prompts that encourage client to continue sharing Creating a Therapeutic Space = Allows for free expression and a safe environment for the client
Match the following stages of Egan's 3-stage model with their corresponding focus:
Match the following stages of Egan's 3-stage model with their corresponding focus:
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Match the following aspects of active listening with their corresponding principle:
Match the following aspects of active listening with their corresponding principle:
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Study Notes
Active Listening in Egan's 3-Stage Model
- Active listening is a core fundamental counselling skill in Egan's 3-stage model.
- It involves both verbal and non-verbal cues demonstrating presence and attentiveness to the client.
- The therapist avoids immediate responses during the client's communication.
- Skills like SOLER and paraphrasing are components of active listening.
- Active listening is based on empathy, focus, and understanding.
Key Principles of Active Listening
- Active listening differs from everyday listening by requiring complete attention and empathy.
- Active listening fosters trust, as clients feel heard, understood, and validated when listened to attentively.
- Simple, thoughtful actions such as nodding, maintaining eye contact, and empathic verbal responses help build understanding and openness in communication.
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Description
This quiz explores the essential skill of active listening within Egan's 3-stage model of counselling. It examines the techniques and principles that enable therapists to effectively engage with clients through empathy and attentiveness. Test your understanding of concepts like SOLER and the importance of non-verbal cues.
