Active Listening in Counselling

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Questions and Answers

Which of the following is NOT a key principle of active listening?

  • Focusing
  • Empathy
  • Judgment (correct)
  • Understanding

How does active listening in therapy differ from everyday listening?

  • Active listening is less focused on the speaker's feelings.
  • Active listening requires more attention and empathy. (correct)
  • Active listening is solely focused on verbal communication.
  • Active listening relies more on interrupting the speaker.

Which of the following is an example of active listening?

  • Interrupting the speaker to share your own experiences.
  • Avoiding eye contact and looking at your phone.
  • Nodding your head, maintaining eye contact, and asking clarifying questions. (correct)
  • Offering advice and solutions without fully understanding the speaker's perspective.

Why is active listening crucial for building trust in a therapeutic relationship?

<p>It creates a safe space for the client to express themselves. (D)</p> Signup and view all the answers

Which of the following best describes the role of SOLER in active listening?

<p>A set of nonverbal cues that demonstrate attentiveness. (C)</p> Signup and view all the answers

Flashcards

Active Listening

A skill that involves full attention and presence to what a client is saying, using verbal and non-verbal cues.

SOLER

An acronym for skills used in active listening: Squarely face the client, Open posture, Lean towards the client, Eye contact, Relaxed body language.

Empathy

The ability to understand and share the feelings of another, essential in creating a trusting relationship.

Therapeutic Space

An environment created by the counselor where clients feel safe to express their needs and feelings.

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Paraphrasing

A technique in active listening where the listener restates what the client has said to show understanding.

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Study Notes

Active Listening in Counselling

  • Active listening is a fundamental counselling skill, crucial for building trust.
  • It involves both verbal and nonverbal cues demonstrating full presence and attention to the client.
  • The therapist refrains from formulating responses while the client communicates.
  • Skills like SOLER and paraphrasing contribute to active listening.
  • Active listening principles include empathy, focusing, and understanding.
  • Active listening differs from everyday listening, which doesn't necessitate full attention and empathy.

Benefits of Active Listening

  • Active listening fosters a trusting relationship by making clients feel heard, understood, and validated.
  • A therapeutic and open space for expression is created.
  • Simple actions like nodding, making eye contact, and empathetic responses can convey understanding and encourage client openness.

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