Active Listening in Counselling

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Questions and Answers

Active listening is a fundamental skill used in Egan's 3-stage counselling model.

True (A)

Which of the following is NOT a principle of active listening?

Interpretation (correct)
Understanding
Empathy
Focusing

What are two examples of nonverbal cues that demonstrate active listening?

Nodding, maintaining eye contact

Active listening is distinctly different from everyday listening because it requires ______ and full attention.

<p>empathy</p> Signup and view all the answers

Match the active listening skill with its description:

<p>SOLER = Maintaining a posture that conveys attentiveness Paraphrasing = Restating the client's words in your own words Empathy = Understanding and sharing the client's emotions Focusing = Directing the conversation to key issues</p> Signup and view all the answers

Flashcards

Active Listening

A skill for showing full attention to a speaker, using verbal and non-verbal cues.

SOLER

An acronym for skills in active listening: Squarely face, Open posture, Lean towards, Eye contact, Relax.

Empathy

The ability to understand and share the feelings of another person effectively.

Paraphrasing

Restating what the client has said to show understanding and validate their feelings.

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Trusting Relationship

A connection where individuals feel heard, understood, and validated, essential in counseling.

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Study Notes

Active Listening in Counselling

Active listening is a core counselling skill, crucial for rapport building.
It involves both verbal and nonverbal cues to demonstrate focus and attentiveness to the client.
The therapist avoids forming responses while the client speaks fully.
Techniques like SOLER and paraphrasing are components of active listening.
Key principles are empathy, focusing, and understanding.
Active listening applies to both therapeutic and everyday settings but differs from casual listening, which isn't attentive or empathetic.

Trust and Active Listening

Trusting relationships are formed when individuals feel heard, understood, and validated.
Active listening fosters this by creating a safe space for clients to express needs and feelings.
Demonstrating active listening involves subtle cues like nodding, eye contact, and empathetic verbal responses.
These cues reinforce the impression that the other person understands and listens.