Active Listening in Counselling
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Questions and Answers

Active listening is a fundamental skill used in Egan's 3-stage counselling model.

True (A)

Which of the following is NOT a principle of active listening?

  • Interpretation (correct)
  • Understanding
  • Empathy
  • Focusing
  • What are two examples of nonverbal cues that demonstrate active listening?

    Nodding, maintaining eye contact

    Active listening is distinctly different from everyday listening because it requires ______ and full attention.

    <p>empathy</p> Signup and view all the answers

    Match the active listening skill with its description:

    <p>SOLER = Maintaining a posture that conveys attentiveness Paraphrasing = Restating the client's words in your own words Empathy = Understanding and sharing the client's emotions Focusing = Directing the conversation to key issues</p> Signup and view all the answers

    Study Notes

    Active Listening in Counselling

    • Active listening is a core counselling skill, crucial for rapport building.
    • It involves both verbal and nonverbal cues to demonstrate focus and attentiveness to the client.
    • The therapist avoids forming responses while the client speaks fully.
    • Techniques like SOLER and paraphrasing are components of active listening.
    • Key principles are empathy, focusing, and understanding.
    • Active listening applies to both therapeutic and everyday settings but differs from casual listening, which isn't attentive or empathetic.

    Trust and Active Listening

    • Trusting relationships are formed when individuals feel heard, understood, and validated.
    • Active listening fosters this by creating a safe space for clients to express needs and feelings.
    • Demonstrating active listening involves subtle cues like nodding, eye contact, and empathetic verbal responses.
    • These cues reinforce the impression that the other person understands and listens.

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    Description

    This quiz explores the concept of active listening as an essential skill in counselling. It covers techniques like SOLER, the importance of empathy, and how active listening helps build trust and rapport with clients. Understanding these principles is crucial for effective communication in both therapy and everyday interactions.

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