Chapter 11
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Questions and Answers

Accurate sales data that initiate transactions to “pull” product through the supply chain.

A set of processes, metrics, and best practices developed by the APICS Supply Chain Council.

Shipping directly from the supplier to the end consumer rather than from the seller, saving both time and reshipping costs.

Delaying any modifications or customization to a product as long as possible in the production process.

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3 Issues that complicate the development of an efficient, integrated Supply Chain

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SCOR model

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an approach that seeks efficiency of operations through the integration of all material acquisition, movement, and storage activities

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– management of activities related to procuring materials and services, transforming them into intermediate goods and final products, and delivering them through a distribution system

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the process of sending returned products back up the supply chain for value recovery or disposal

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purchasing facilitated through the Internet

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postpones final assembly of a product so the distribution channel can assemble it

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a supply chain designed to optimize all forward and reverse flows

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increasing fluctuation in orders or cancellations that often occurs as orders move through the supply chain

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a long-term purchase commitment to a supplier for items that are to be delivered against short-term releases to ship

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A choice between producing a component or service within the firm or purchasing it from an outside source.

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transferring to external suppliers a firm’s activities that have traditionally been internal.

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Developing the ability to produce goods or services previously purchased or actually buying a supplier or a distributor.

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A Japanese term that describes suppliers who become part of a company coalition.

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Companies that rely on a variety of supplier relationships to provide services on demand. Also known as hollow corporations or network companies.

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A system in which members of a supply chain share information in a joint effort to reduce supply chain costs

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A system in which a supplier maintains material for the buyer, often delivering directly to the buyer’s using department.

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