9 Questions
Immedicacy
Reveal how they themselves are feeling in respond to client To challenge defensiveness and heighten awareness
Summarising
Longher Parphrase Condense or Crystalize the essence of what the client is saying and feeling
Build Rapport
Sense of having a connection with the person
Focusing
What issues the clients wants to deal with Allows to concentrate on the central issues of concern
Attending
giving that person full attention
Silence
gives client control of the content, pace and objectives
Reflecting and Parphrasing 의 Reflecting
"Art of Listening" Make sure client knows their story is being listen to.
Reflecting and Parphrasing 의 Parphrasing.
Achieved by repeating and feeding a shorter version of their story back to client.
Clarifying and use of question
- Question is classed as a basic skill
- Use Open question to clarify understanding of what client is feeling
- Leading question to be avoided - impair counselling relationship
Test your knowledge of active listening techniques with this quiz. Assess your understanding of key concepts such as immediacy, summarising, building rapport, focusing, attending, and silence.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
