5 Questions
What is effective communication about?
Understanding emotions and intentions behind the information
Why is it important to listen effectively?
To make the other person feel heard and understood
What is the result of effective listening?
The other person feels heard and understood
What is the goal of effective communication?
To convey information and understand the other person
What is the dual role of a person in effective communication?
To convey information and listen actively
Test your understanding of effective communication principles, including active listening and conveying emotions and intentions. Learn how to convey messages clearly and make others feel heard and understood.
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