Effective Communication Skills
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Questions and Answers

What is effective communication about?

  • Only conveying information
  • Always speaking louder than the other person
  • Understanding emotions and intentions behind the information (correct)
  • Just active listening

    • Why is it important to listen effectively?

  • To respond quickly
  • To interrupt the other person
  • To make the other person feel heard and understood (correct)
  • To only hear what you want to hear

    • What is the result of effective listening?

  • The other person feels heard and understood (correct)
  • The conversation becomes shorter
  • The other person feels ignored
  • The conversation becomes aggressive

    • What is the goal of effective communication?

    <p>To convey information and understand the other person</p> Signup and view all the answers

    What is the dual role of a person in effective communication?

    <p>To convey information and listen actively</p> Signup and view all the answers

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