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Questions and Answers
What is effective communication about?
What is effective communication about?
- Only conveying information
- Always speaking louder than the other person
- Understanding emotions and intentions behind the information (correct)
- Just active listening
Why is it important to listen effectively?
Why is it important to listen effectively?
- To respond quickly
- To interrupt the other person
- To make the other person feel heard and understood (correct)
- To only hear what you want to hear
What is the result of effective listening?
What is the result of effective listening?
- The other person feels heard and understood (correct)
- The conversation becomes shorter
- The other person feels ignored
- The conversation becomes aggressive
What is the goal of effective communication?
What is the goal of effective communication?
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What is the dual role of a person in effective communication?
What is the dual role of a person in effective communication?
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