HRM (MIDTERM)
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WHY EMPLOYEE SELECTION IS IMPORTANT?

◦ The aim of employee selection is to achieve person–job fit. ◦ Employees with the right skills will perform better for you and the company. ◦ Effective selection is important because it is costly to recruit and hire employees. ◦ Inept hiring has legal consequences.

Basically a sample of a person’s behavior.

TEST

The accuracy with which a test, interview, and so on, measures what it purports to measure or fulfills the function it was designed to fill.

TEST VALIDITY

The consistency of scores obtained by the same person when retested with the identical tests or with alter- nate forms of the same test.

<p>RELIABILITY</p> Signup and view all the answers

Tests of general reasoning ability (intelligence) and tests of specific mental abilities like memory and inductive reasoning.

<p>TESTS OF COGNITIVE ABILITIES</p> Signup and view all the answers

There are also measures of specific mental abilities, such as deductive reasoning, verbal comprehension, memory, and numerical ability.

<p>SPECIFIC COGNITIVE ABILITIES</p> Signup and view all the answers

Are tests of general intellectual abilities.

<p>INTELLIGENCE (IQ) TEST</p> Signup and view all the answers

Crawford Small Parts Dexterity Test

<p>TESTS OF MOTOR AND PHYSICAL ABILITIES</p> Signup and view all the answers

Measure basic aspects of an applicant’s personality. Industrial psychologists often focus on the “big five” personality dimensions: extraversion, emotional stability/neuroticism, agreeableness, conscientiousness, and openness to experience.

<p>MEASURING PERSONALITY AND INTERESTS</p> Signup and view all the answers

These include static strength (such as lifting weights), dynamic strength (pull-ups), body coordination (jumping rope), and stamina

<p>TESTS OF MOTOR AND PHYSICAL ABILITIES</p> Signup and view all the answers

Represents a tendency to exhibit poor emotional adjustment and experience negative effects, such as anxiety, insecurity, and hostility.

<p>NEUROTICISM</p> Signup and view all the answers

Represents a tendency to be sociable, assertive, active, and to experience positive effects, such as energy and zeal.

<p>EXTRAVERSION</p> Signup and view all the answers

To experience is the disposition to be imaginative, nonconforming, unconventional, and autonomous.

<p>OPENNESS</p> Signup and view all the answers

The tendency to be trusting, compliant, caring, and gentle.

<p>AGREEABLENESS</p> Signup and view all the answers

Comprised of two related facets: achievement and dependability.

<p>CONSCIENTIOUSNESS</p> Signup and view all the answers

Measure what someone has learned. Most of the tests you take in school .

<p>ACHIEVEMENT TESTS</p> Signup and view all the answers

Tries to predict job performance by requiring job candidates to perform one or more samples of the job’s tasks.

<p>WORK SAMPLING TECHNIQUE</p> Signup and view all the answers

Actual job tasks used in testing applicants’ performance

<p>WORK SAMPLES</p> Signup and view all the answers

Personnel tests “designed to assess an applicant’s judgment regarding a situation encountered in the workplace

<p>SITUATIONAL JUDGMENT TESTS</p> Signup and view all the answers

A simulation in which management candidates are asked to perform realistic tasks in hypothetical situations and are scored on their performance. It usually also involves testing and the use of management games.

<p>MANAGEMENT ASSESSMENT CENTERS</p> Signup and view all the answers

The candidate get reports, memos, notes of incoming phone calls, e-mails, and other materials collected in the actual or computerized in-basket of the simulated job he or she about to start.

<p>THE IN-BASKET</p> Signup and view all the answers

Trainers give a leaderless group discussion question and tell members to arrive at a group decision. Then evaluate each group member's interpersonal skills, acceptance by the group, leadership ability, and individual influence.

<p>LEADERLESS GROUP DISCUSSION</p> Signup and view all the answers

Participants solve realistic problems as members of simulated companies competing in marketplace.

<p>MANAGEMENT GAMES</p> Signup and view all the answers

Trainers evaluate each participant's communication skills and persuasiveness.

<p>INDIVIDUAL ORAL PRESENTATIONS</p> Signup and view all the answers

These may include tests of personality, mental ability, interests, and achievements.

<p>TESTING</p> Signup and view all the answers

A test that requires examinees to respond to situations representative of the job.

<p>SITUATIONAL TESTING</p> Signup and view all the answers

Most require an interview with a trainer to assess interests, past performance, and motivation.

<p>THE INTERVIEW</p> Signup and view all the answers

Presents the candidate with several online or computer video situations, each followed by one or more multiple-choice questions.

<p>VIDEO-BASED SIMULATION</p> Signup and view all the answers

Training candidates to perform several of the job’s tasks, and then evaluating the candidates’ performance prior to hire.

<p>THE MINIATURE JOB TRAINING AND EVALUATION APPROACH</p> Signup and view all the answers

Applicants who receive realistic job previews are more likely to turn down job offers, but their employers are more likely to have less turnover and be more resilient.

<p>REALISTIC JOB PREVIEWS</p> Signup and view all the answers

It is easy to have employment screening services check out applicants.

<p>USING PREEMPLOYMENT INFORMATION SERVICES</p> Signup and view all the answers

Is a device that measures physiological changes like increased perspiration.

<p>POLYGRAPH</p> Signup and view all the answers

There are several reasons for preemployment medical exams: to verify that the applicant meets the job’s physical requirements, to discover any medical limitations you should consider in placement, and to establish a baseline for future workers’ compensation claims.

<p>PHYSICAL EXAMS</p> Signup and view all the answers

Most employers conduct drug screenings, and many applicants are flunking the tests Many also test current employees when there is reason to believe they’ve been using drugs—after a work accident, or with obvious behavioral symptoms such as chronic lateness.

<p>SUBSTANCE ABUSE SCREENING</p> Signup and view all the answers

THE BASICS OF TESTING AND SELECTING EMPLOYEES

<ol> <li>RELIABILITY</li> <li>TEST VALIDITY</li> </ol> Signup and view all the answers

TYPES OF TESTS

<ol> <li>TESTS OF COGNITIVE ABILITIES</li> <li>TESTS OF MOTOR AND PHYSICAL ABILITIES</li> <li>MEASURING PERSONALITY AND INTERESTS</li> <li>ACHIEVEMENT TESTS</li> </ol> Signup and view all the answers

ADAVANTAGES OF WORK SAMPLING TECHNIQUES/WORK SAMPLES

<p>◦ It measures actual job tasks, so it’s harder to fake answers. ◦ The work sample’s content—the actual tasks the person must perform—is not as likely to be unfair to minorities ◦ there’s little chance of applicants viewing it as an invasion of privacy.</p> Signup and view all the answers

WORK SAMPLES AND SIMULATIONS

<ol> <li>SITUATIONAL JUDGMENT TESTS</li> <li>MANAGEMENT ASSESSMENT CENTERS</li> <li>SITUATIONAL TESTING AND VIDEO-BASED SITUATIONAL TESTING</li> <li>THE MINIATURE JOB TRAINING AND EVALUATION APPROACH</li> <li>REALISTIC JOB PREVIEWS</li> </ol> Signup and view all the answers

BACKGROUND INVESTIGATIONS AND OTHER SELECTION METHODS

<ol> <li>POLYGRAPH AND HONESTY TESTING</li> <li>PHYSICAL EXAMS 3.SUBSTANCE ABUSE SCREENING</li> </ol> Signup and view all the answers

MANAGERS TRADITIONALLY VIEW HR ACTIVITIES AS A SERIES OF STEPS

<ol> <li>Deicide what positions to fill, through job analysis and HR planning</li> <li>Attract a pool of job applicants, by recruiting internal and external candidates.</li> <li>Obtain application forms.</li> <li>Use selection tools like initial screening, tests, interviews and background checks to identify viable candidates.</li> <li>Decide to whom to make job offer.</li> <li>Orient, train, and develop employees.</li> <li>Appraise employees to assess how they are doing.</li> <li>Compensate employees to maintain their motivation.</li> </ol> Signup and view all the answers

Refers to the holistic, integrated and goal-oriented process of planning, recruiting, selecting, developing, managing, and compensating employees.

<p>TALENT MANAGEMENT</p> Signup and view all the answers

A systematic exploration of the activities within a job.

<p>JOB ANALYSIS</p> Signup and view all the answers

JOB ANALYSIS GENERATES THREE TANGIBLE OUTCOMES

<p>A. JOB DESCRIPTION B. JOB SPECIFICATION C. JOB EVALUATION</p> Signup and view all the answers

A written statement of what the job holder does, how it is done, under what conditions and why

<p>JOB DESCRIPTION</p> Signup and view all the answers

It describes the duties, responsibilities, reporting relationships and working conditions of a job. It should accurately portray job content, environment, and conditions of employment.

<p>JOB DESCRIPTION</p> Signup and view all the answers

States the minimum acceptable qualifications that the job holder must possess to perform the job successfully.

<p>JOB SPECIFICATION</p> Signup and view all the answers

Identifies knowledge, skills, education, experience, certification, and abilities necessary to perform a job.

<p>JOB SPECIFICATION</p> Signup and view all the answers

If an organization wants to have an equitable compensation program, employee compensation should be determined based on this

<p>JOB EVALUATION</p> Signup and view all the answers

The jobs that have similar worth in terms of skills, knowledge, and abilities should be placed in common compensation group.

<p>JOB EVALUATION</p> Signup and view all the answers

Simplest form Each job as a whole is compared with other and this comparison of jobs goes on until all the jobs have been evaluated and ranked. All jobs are ranked in the order of their importance from the simplest to the hardest or from the highest to the lowest

<p>RANKING METHOD</p> Signup and view all the answers

Also known as classification method. A job grade is defined as a group of different jobs of similar difficulty or requiring similar skills to perform them. Job grades are determined on the basis of information derived from job analysis. The grades or classes are created by identifying some common denominator such as skills, knowledge and responsibilities.

<p>GRADING METHOD</p> Signup and view all the answers

EXAMPLES OF JOB EVALUATION

<ol> <li>RANKING METHOD</li> <li>GRADING METHOD</li> </ol> Signup and view all the answers

• Job Analysis provides information on the duties, responsibilities, working conditions of a job (called Job Description) and the knowledge, skills, abilities required to perform the job successfully (called Job Specification).

<p>RECRUITMENT AND SELECTION</p> Signup and view all the answers

Such job description and specification information are used to decide what sort of people to recruit and hire.

<p>RECRUITMENT AND SELECTION</p> Signup and view all the answers

It is usually depends on the job’s required skills, abilities, education, degree of responsibilities, safety hazards, and so on – all the factors are assessed through Job Analysis.

<p>COMPENSATION</p> Signup and view all the answers

Compares each employee’s actual performance with his or her performance standards. Job analysis, more specifically, the job description serves as the performance standards.

<p>PERFORMANCE APPRAISAL</p> Signup and view all the answers

The job description lists a job’s specific duties and required skills — thus pinpointing what training the job requires.

<p>TRAINING AND DEVELOPMENT</p> Signup and view all the answers

The JA is also useful for ensuring that all the duties that have to be done are properly assigned to particular positions.

<p>ENSURE COMPLETE ASSIGNMENT OF DUTIES</p> Signup and view all the answers

USES OF JOB ANALYSIS INFORMATION

<ol> <li>RECRUITMENT AND SELECTION</li> <li>COMPENSATION</li> <li>PERFORMANCE APPRAISAL</li> <li>TRAINING AND DEVELOPMENT</li> <li>ENSURE COMPLETE ASSIGNMENT OF DUTIES</li> </ol> Signup and view all the answers

A team of job incumbents is selected and extensively interviewed separately

<p>INDIVIDUAL INTERVIEW METHOD</p> Signup and view all the answers

A number of job incumbents are interviewed simultaneously.

<p>GROUP INTERVIEW METHOD</p> Signup and view all the answers

Information Sources of Interviews

<p>Ø Individual employees Ø Groups of employees Ø Supervisors with knowledge of the job</p> Signup and view all the answers

ADVANTAGES OF INTERVIEWS

<p>Simple and quick way to collect information</p> Signup and view all the answers

DISADVANTAGES OF INTERVIEW

<p>Distorted information</p> Signup and view all the answers

INTERVIEW FORMATS

<p>Ø Structured (Checklist) Ø Unstructured (employees describe major duties of their job)</p> Signup and view all the answers

Having employees to fill out this to describe their duties and responsibilities is another good way to obtain JA information.

<p>QUESTIONNAIRES</p> Signup and view all the answers

QUESTIONNAIRE FORMATS

<p>Ø Structured checklists Ø Open-ended questions</p> Signup and view all the answers

Job analyst watches employees directly or reviews film of workers on the job

<p>OBSERVATION</p> Signup and view all the answers

A job analysis technique that uses supervisors, human resource analysts and other individuals who have expertise and extensive knowledge of the job and know the job requirements.

<p>TECHNICAL CONFERENCE</p> Signup and view all the answers

Job incumbents are given diaries in which they record their daily activities.

<p>DIARY</p> Signup and view all the answers

METHODS FOR COLLECTING JOB ANALYSIS INFORMATION

<ol> <li>INTERVIEWS</li> <li>QUESTIONNAIRES</li> <li>OBESRVATION</li> <li>TECHNICAL CONFERENCE</li> <li>DIARY</li> </ol> Signup and view all the answers

WRITING JOB DESCRIPTION

<ol> <li>JOB IDENTIFICATION</li> <li>JOB SUMMARY</li> <li>RELATIONSHIPS</li> <li>DUTIES AND RESPONSIBILITIES</li> <li>AUTHORITY</li> <li>STANDARDS OF PERFORMANCE</li> <li>WORKING CONDITIONS AND PHYSICAL ENVIRONMENT</li> </ol> Signup and view all the answers

Means a meeting for the exchange of views and opinions.

<p>CONFERENCE</p> Signup and view all the answers

Section contains several types of information, such as

  • Job Title (specifies the name of the job)
  • Job Status (exempt or nonexempt status of the job)
  • Job Code
  • Department/ Division/ Section/Plant
  • Grade/Level

<p>JOB IDENTIFICATION</p> Signup and view all the answers

Should describe the general nature of the job, listing only its major functions or activities. Job Summary of Mailroom Supervisor:

  • ‘the mailroom supervisor receives, sorts, and delivers all incoming mails properly, and he or she handles all outgoing mails including the accurate and timely posting of such mails’.

<p>JOB SUMMARY</p> Signup and view all the answers

This part shows the jobholder’s relationships with others inside and outside the organization. o Reports to: o Supervises: o Works with: o Outside the company

<p>RELATIONSHIP</p> Signup and view all the answers

This section presents a detailed list of the job’s actual duties and responsibilities. The section describes each duty/responsibility in a few sentences.

<p>DUTIES AND RESPONSIBILITIES</p> Signup and view all the answers

This section should define the limits of the jobholder’s authority, including his or her decision-making authority, supervisory authority, and budgetary limitations.

<p>AUTHORITY</p> Signup and view all the answers

-The job description should also list the general working conditions involved on the job. -These might include the things like o Noise level o Hazardous conditions o Heat Level o Social and physical environmental setting

<p>WORKING CONDITIONS AND PHYSICAL ENVIRONMENT</p> Signup and view all the answers

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