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Questions and Answers

Which of the following best describes the role of HRM in an organization?

  • A strategic process focusing on staffing, training, and legal compliance. (correct)
  • Exclusively focused on writing policies and procedures.
  • Arranging company outings and employee birthday celebrations.
  • Primarily administrative, focusing on payroll and benefits.

What is the primary purpose of a staffing plan in HRM?

  • To manage employee relations and resolve conflicts.
  • To develop policies that encourage workplace multiculturalism.
  • To determine the compensation packages for new hires.
  • To determine the number of employees to hire based on revenue expectations. (correct)

Which of the following is NOT typically included in employee compensation?

  • 401(k) retirement plans.
  • Pay and health benefits.
  • Stock purchase plans.
  • Employee performance reviews. (correct)

What is the main goal of employee retention programs?

<p>To keep and motivate employees to stay with the organization. (A)</p> Signup and view all the answers

Why is ongoing training and development important for employees?

<p>It increases productivity, employee motivation, and retention by helping them grow. (D)</p> Signup and view all the answers

Which of the following is a critical reason for HRM to be aware of changing employment laws?

<p>To ensure compliance and communicate changes to the management organization. (A)</p> Signup and view all the answers

Which factor is not considered an external influence on HRM?

<p>Internal employee performance review processes. (B)</p> Signup and view all the answers

What impact does technology have on HRM?

<p>It creates virtual workforces, changes communication methods, and introduces challenges like cyberloafing. (C)</p> Signup and view all the answers

What is one of the main HR challenges related to an aging workforce?

<p>Developing HR strategies around retirement and addressing skill gaps. (D)</p> Signup and view all the answers

Why is ethical conduct important in HRM?

<p>It builds employee trust and ensures fair and legal business practices. (B)</p> Signup and view all the answers

What does 'offshoring' refer to in the context of cost-containment strategies for US businesses?

<p>The movement of jobs overseas to contain costs. (A)</p> Signup and view all the answers

Which of the following certifications is designed for HR professionals who focus on designing and planning rather than actual implementation?

<p>Senior Professional in Human Resources (SPHR). (A)</p> Signup and view all the answers

How does a strategic HR professional contribute to an organization's success?

<p>By planning far in advance and aligning HR practices with business strategy. (B)</p> Signup and view all the answers

Which factor is NOT identified as a major reason why employees leave a company?

<p>A higher salary offered by another company. (C)</p> Signup and view all the answers

What is 'cyberloafing,' and why is it a concern for employers?

<p>Lost productivity due to employees using work computers for personal reasons. (C)</p> Signup and view all the answers

How can HR contribute to cost containment in the area of healthcare benefits?

<p>By shifting more costs to employees, reducing benefits, or negotiating better plan rates. (A)</p> Signup and view all the answers

What is the role of a code of ethics in an organization?

<p>To serve as a set of guidelines for expected ethical behavior of employees. (C)</p> Signup and view all the answers

Why do multigenerational workforces present unique HRM challenges?

<p>Each generation may have different career expectations and values. (C)</p> Signup and view all the answers

What is the first skill you need to be successful in HRM?

<p>Being organized. (A)</p> Signup and view all the answers

In which chapter will we discuss ethics from an organizational perspective?

<p>Section 1.1.2 “The Role of HRM”. (C)</p> Signup and view all the answers

Flashcards

Human Resource Management (HRM)

Employing, training, compensating, policy development, and retention strategies for employees.

Staffing Plan

A plan that allows HRM to determine how many people they should hire based on revenue expectations.

Workplace Policies

Fairness and continuity ensured through written guidelines.

Compensation

Fair pay, meeting industry standards, and high enough to entice people to work for the organization.

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Retention

Keeping and motivating employees to stay.

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Training and Development

Ensuring employees are trained and growing in their job skills. Examples include job skills training and training on communication.

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Laws Affecting Employment

HR must be aware of all the laws that affect the workplace.

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Worker protection

Setting federal or state standards to ensure worker safety.

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Capital

Cash, valuables, or goods used to generate income for a business.

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Offshoring

The movement of jobs overseas to contain costs.

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Cyberloafing

A term used to describe lost productivity as a result of an employee using a work computer for personal reasons.

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Code of Ethics

A detailed outline that explains the expected ethical behavior of employees.

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Employee Turnover

The departure of employees from a company over a specific period.

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Virtual Organization

A company that doesn't have a physical location and allows all employees to work from home or the location of their choice.

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HR Manager Skills

A range of skills to deal with a variety of situations.

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Study Notes

Human Resource Management Day to Day

  • A company owner named Jennifer manages all human resource management (HRM) tasks
  • The text discusses the importance of HR in dealing with staffing, compensation, retention, training, and labor law and policies
  • A HR manager's job is to write and develop strategic plans to ensure the right people are hired and trained for the right job at the right time
  • HR responsibilities include training programs, software used to provide access to pay information, and compensation policies

What is Human Resources?

  • Human resource management (HRM) involves employing, training, compensating, developing policies, and creating retention strategies for employees
  • HRM has evolved from an administrative role focused on payroll and company events to a strategic role crucial for organizational success
  • Every manager has some role in HRM, relating to compensation, motivation, and employee retention
  • HRM encompasses staffing, which includes developing a staffing plan based on revenue expectations
  • Development of policies is important to encourage multiculturalism
  • Recruitment involves finding candidates, and selection includes interviews, compensation package negotiation, training, retention, and motivation

Workplace Policies

  • HRM develops workplace policies with management and executives to ensure fairness and continuity
  • Examples: discipline process, vacation time, dress code, ethics, and internet usage
  • Compensation includes pay, health benefits, retirement plans, stock purchase plans, vacation, sick leave, bonuses, and tuition reimbursement
  • Retention maintains employee motivation, including addressing issues around the job, challenges with managers, organizational culture fit, and workplace environment
  • Training and development includes job skills, communication, team-building, and legal training programs

Laws Affecting Employment

  • HRM must be aware of laws that affect the workplace, including discrimination, healthcare, compensation, worker safety, and labor laws
  • Worker protection involves safety, chemical hazards, ventilation, fragrance zones, and employee information

Communication

  • Good communication and management skills are vital for success
  • HRM managers must consider external factors that impact the organization
  • globalization and offshoring, changes to employment law, healthcare costs, employee expectations, workforce diversity, changing demographics, education levels, layoffs, technology, also increased use of social networking

Skills Needed for HRM

  • A successful HR manager needs a broad range of professional skills, including organization, multitasking, and people skills
  • Understanding job areas, employment laws, strategic planning, having a strategic mind-set, ethics, and understanding business strategy are crucial
  • Certification exams such as Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), and Global Professional in Human Resources (GPHR) are available
  • A person with two years of professional experience can take the certification GPHR exam

Today's HRM Challenges

  • Cost management is a key concern for businesses, HRM strategies should focus on controlling expenses while maintaining employee motivation
  • shift healthcare costs to employees, reduce benefits, or negotiate better plans

Cost Savings

  • Can be achieved with training, which helps prevent lawsuits, and also help foster legal compliance
  • Creating cost-conscious recruiting and selection processes can help reduce turnover expenses
  • Effective communications, with cost savings achieved via understanding communication styles, personality types, and channels
  • Technology, virtual workforces and mobile work policies should be adopted to manage costs

The Economy

  • Economic downturns require HR managers to make downsizing decisions
  • HR must considers union contracts and legal restrictions
  • Economic growth may require mass hiring, which requires efficient recruiting and selection processes

Workforce

  • The workforce is constantly evolving, as the demographic shifts within the workforce, creating new challenges around baby boomers retirement
  • Multigenerational workforce management and diversity requires understanding varying values and expectations
  • Focus on the ethics, ethical workplaces are important for positive morale, ethical codes, and designing policies are key to ensure fair and legal practices are developed.

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