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Questions and Answers

Which action is the primary responsibility of Division Chiefs in performance management?

  • Coordinating developmental interventions that will form part of the HR Plan.
  • Monitoring the submission of Individual Performance Commitment and Review (IPCR) forms.
  • Conducting strategic planning sessions with supervisors and staff. (correct)
  • Providing analytical data on retention, skill gaps, and talent development plans.

What is the role of the Human Resource Section in the context of individual employee performance assessments?

  • Conducting strategic planning sessions with supervisors and staff.
  • Rationalizing the distribution of targets and tasks across divisions.
  • Determining the final assessment of individual employees' performance level.
  • Monitoring IPCR form submissions and providing analytical data. (correct)

What action should Division Chiefs take if an employee receives an Unsatisfactory performance rating?

  • Ignore the rating as it's only initial and could change.
  • Submit the quarterly report without adjustments.
  • Provide a written notice to the employee. (correct)
  • Recommend the employee for a promotion.

Section/Unit Heads/Team Leaders share responsibility with Division Chiefs in:

<p>Attaining performance targets. (A)</p> Signup and view all the answers

What is a success indicator related to General Administration and Support Services?

<p>100% of applications for park permits acted upon within 24 hours upon receipt. (A)</p> Signup and view all the answers

A key indicator of success for Parks Management Services related to quality is:

<p>The percent of park visitors who rate the quality of parks as Satisfactory or Better for the Year. (D)</p> Signup and view all the answers

What is a quantitative measure of success for the MFO Parks Management Services?

<p>The number of park visitors for the year. (C)</p> Signup and view all the answers

For the MFO Parks Management Services, which success indicator focuses on timeliness?

<p>100% of applications for use of Park facilities acted upon within 24 hours. (B)</p> Signup and view all the answers

What is the primary goal of the National Parks Development Committee (NPDC) Strategic Performance Management System (SPMS) according to the guidelines?

<p>To align individual employee performance with the agency's organizational vision, mission, and strategic priorities. (A)</p> Signup and view all the answers

The Civil Service Commission (CSC) approved the revised Strategic Performance Management System (SPMS) of the National Parks Development Committee (NPDC). Which CSC issuance signifies this approval?

<p>CSC Memorandum Circular No. 6, s. 2012 (C)</p> Signup and view all the answers

What is the role of the National Parks Development Committee (NPDC)?

<p>To develop, preserve, and manage Rizal Park and Paco Park. (C)</p> Signup and view all the answers

What is the significance of aligning individual performance with agency goals within the NPDC SPMS framework?

<p>It helps the NPDC achieve its organizational vision and mission through collective goal setting and performance evaluation. (C)</p> Signup and view all the answers

In the context of the SPMS, what does the NPDC aim to create for its employees?

<p>A work environment where employees can link individual performance with agency goals and perform to the best of their abilities. (A)</p> Signup and view all the answers

Based on the letter from the Civil Service Commission (CSC), what can be inferred about the NPDC's approach to implementing its SPMS?

<p>The NPDC initially failed to meet the CSC's requirements but eventually complied after revisions. (A)</p> Signup and view all the answers

The CSC's letter to the NPDC mentions a commitment to supporting the agency. What aspect of the NPDC's operations is the CSC most likely referring to?

<p>The proper implementation and maintenance of the Strategic Performance Management System. (D)</p> Signup and view all the answers

What does the phrase 'In a Race to Serve: Responsive, Accessible, Courteous and Effective Public Service' likely represent in the context of the CSC?

<p>The guiding principle or service standard that the CSC aims to promote among government agencies. (C)</p> Signup and view all the answers

What is the primary responsibility of the National Parks Development Committee (NPDC) according to its mandate?

<p>To develop, preserve, and manage Rizal and Paco Parks, along with any other parks assigned to it. (C)</p> Signup and view all the answers

Which executive order initially established the foundation for the creation of the National Parks Development Committee (NPDC)?

<p>Executive Order No. 30 (B)</p> Signup and view all the answers

According to the information provided, what is the ultimate goal of NPDC's vision for the parks it manages?

<p>To offer fully developed and well-maintained parks that promote recreation, education, and national identity. (B)</p> Signup and view all the answers

Which legislative act formally recognizes NPDC as an attached agency to the Department of Tourism?

<p>R.A. 9593 (Tourism Act of 2009) (C)</p> Signup and view all the answers

Which activity does not fall under the NPDC's mission to ensure public appreciation of parks?

<p>Implementing environmentally sustainable practices. (A)</p> Signup and view all the answers

If NPDC were considering adding a new park to its management portfolio, which factor would be MOST important in aligning with its existing mandate?

<p>The park's historical or cultural significance and potential for public education and recreation. (B)</p> Signup and view all the answers

Suppose the NPDC aims to enhance the visitor experience at Rizal Park. Which initiative would MOST directly align with its stated mission?

<p>Developing new educational programs and improving the park's landscaping to enhance its aesthetic appeal. (B)</p> Signup and view all the answers

How did the Supreme Court Decision G.R. No. 87676 impact the status of the National Parks Development Committee?

<p>It declared the NPDC as a regular government agency. (C)</p> Signup and view all the answers

What is the primary focus of the 'Performance Planning and Commitment' stage within NPDC's performance management system?

<p>Cascading agency goals down to individual commitments through collaborative planning. (D)</p> Signup and view all the answers

During the NPDC Strategic Planning Sessions, when do Division Chiefs typically prepare and submit their Performance Commitments?

<p>Every week 4 of October and week 1 of November, after the Executive Director sets the directions. (A)</p> Signup and view all the answers

If the NPDC aims for 11.2 million park visitors in 2016, what was the target for the first semester?

<p>5.6 million visitors, set as a benchmark for the first half of the year. (B)</p> Signup and view all the answers

What is the target satisfaction rating for park security, concerning the documentation, processing, and resolution of park rule violations?

<p>85%, setting a high benchmark for service satisfaction. (B)</p> Signup and view all the answers

What is the satisfaction rating target for the arts and cultural activities, such as Light and Sound shows, concerts and film screenings?

<p>80% Satisfaction Rating (A)</p> Signup and view all the answers

When do employees typically prepare and submit their Individual Performance Commitments (IPCR) based on the approved Divisional Performance Commitments?

<p>Every weeks 3 and 4 of November, following the Divisional Performance Commitments. (B)</p> Signup and view all the answers

According to the success indicators, what is the required timeframe for documenting, processing, and resolving cases of park rules violations?

<p>Within 24 hours to maintain park order effectively. (B)</p> Signup and view all the answers

In the NPDC's performance management cycle, who is responsible for reviewing and approving the Individual Performance Commitments submitted by employees?

<p>The Division Chiefs, ensuring alignment with divisional goals. (A)</p> Signup and view all the answers

What is the purpose of discussing the observation report between the Executive Director and Division Chiefs?

<p>To address concerns and support divisions behind work targets. (D)</p> Signup and view all the answers

When do Division Chiefs submit their quarterly accomplishment reports to the Executive Director?

<p>Every week 2 of the first month of the succeeding quarter. (D)</p> Signup and view all the answers

What is the primary focus of Stage 4: Performance Rewarding and Development Planning?

<p>Crafting professional development plans based on performance evaluation results. (D)</p> Signup and view all the answers

During Stage 3: Performance Review and Evaluation, when do employees submit their 1st Semester Individual Performance Commitment and Review (IPCR) forms with Actual Accomplishments?

<p>Every week 1 of July. (B)</p> Signup and view all the answers

What is the purpose of providing interventions to employees who are behind their work targets?

<p>To offer support and guidance for improved performance. (A)</p> Signup and view all the answers

According to the NPDC SPMS Calendar, when does the Performance Management Team (PMT) conduct the Annual Agency Performance Review Conference?

<p>Every week 4 of July and week 4 of January of the succeeding year. (A)</p> Signup and view all the answers

What tools are mentioned for providing interventions to employees who are behind their work targets?

<p>Spontaneous discussions, one-on-one meetings, and group discussions using Performance Monitoring and Coaching Tools. (C)</p> Signup and view all the answers

When does the Executive Director create an observation report based on the submitted quarterly accomplishment reports?

<p>Every week 4 of the 1st month of the succeeding quarter. (C)</p> Signup and view all the answers

What role does the Human Resource Section play in the Performance Rewarding and Development Planning stage according to the content?

<p>Consolidating and coordinating development interventions to form the Human Resource Plan. (D)</p> Signup and view all the answers

The Division Chiefs are responsible for identifying competency gaps among employees. When do they typically perform this task, according to the NPDC SPMS Calendar?

<p>Every week 4 of July and week 4 of January of the succeeding year. (C)</p> Signup and view all the answers

What is the role of the PRAISE Committee in the NPDC's performance management system?

<p>Deliberating and selecting the Employee of the Quarter and Employee of the Year. (D)</p> Signup and view all the answers

An employee's performance exceeded targets by 20%. According to the rating scale, what adjectival rating would they receive?

<p>Very Satisfactory (B)</p> Signup and view all the answers

If an employee's performance achieved 105% of the planned targets, how would they be rated?

<p>Satisfactory (B)</p> Signup and view all the answers

The Human Resource Section is tasked with identifying suitable developmental approaches. Which of the following is an example of such an approach, consistent with the content?

<p>Attendance to internal and external seminars and trainings. (C)</p> Signup and view all the answers

An employee receives a rating of 'Poor'. Based on the table, what does this indicate about their performance?

<p>Performance failing to meet the planned targets by 50% or below. (B)</p> Signup and view all the answers

What is the primary purpose of identifying top gaps or weaknesses among the competencies of the employees?

<p>To focus on development, improvement, or enhancement of the employees. (D)</p> Signup and view all the answers

Flashcards

Strategic Performance Management System (SPMS)

A system to engage employees in achieving agency goals by aligning individual performance with organizational objectives.

NPDC's Task

To develop, preserve, and manage Rizal Park and Paco Park.

NPDC SPMS Goal

Aims to connect employee achievements with the agency's broader objectives.

SPMS Key Focus

Focuses on work outputs and results, emphasizing teamwork and cooperation to achieve agency goals.

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SPMS as a Management Tool

Tool to involve employees in achieving agency goals.

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NPDC SPMS Environment

Aims to create a work setting where workers can see how their work connects to the goals of the organization and do their best.

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Civil Service Commission (CSC)

An office that approved the SPMS of the National Parks Development Committee.

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National Parks Development Commitee (NPDC)

The government agency responsible for parks.

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NPDC's Assurance

Ensuring enriching experiences, well-maintained gardens, and safety within parks.

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NPDC's Origin

Established in 1963 to develop Quezon Memorial, Luneta, and other National Parks.

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E.O. No. 69

Designated the Executive Committee as the National Parks Development Committee.

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E.O. No. 120

Reorganized the Ministry of Tourism and defined its functions.

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E.O. No. 120-A

Attached the NPDC to the Department of Tourism.

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Supreme Court Decision G.R. No. 87676

Ruled NPDC as a regular government agency.

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E.O. No. 160

Amended the composition of the NPDC.

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R.A. 9593

NPDC remains attached to the Department of Tourism.

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Division's Role in Assessment

The division that provides the final assessment used to evaluate individual employees.

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Human Resource Section Role

This section monitors IPCR form submissions, reviews performance ratings, offers data analysis, and coordinates talent development.

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Division Chiefs' Responsibilities

Strategic planning, IPCR review, quarterly reports, initial division assessment, and informing employees of ratings are all part of this role.

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Section/Unit Heads' Duties

Ensuring performance targets are met, distributing tasks, monitoring performance, and recommending interventions are all part of this role.

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Individual Employees Role

Actively contribute to achieving organizational performance goals in partnership with management and coworkers.

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MFO - Parks Management Services

Number of park visitors, percent change in visitors, visitor satisfaction, and park open hours are all indicators.

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Success Indicator: Park Permits

Applications for park permits are processed within 24 hours.

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Rizal/Paco Park Activities

Development, beautification, preservation, and maintenance of parks.

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Park Maintenance

Ensuring all park facilities are fully functional and well-maintained.

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Visitor Satisfaction Rating

Achieving a visitor satisfaction level of at least 85% based on feedback.

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Arts and Cultural Promotion

Conducting a set number of arts and cultural presentations/tours, concerts and film screenings.

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Security Services

Documenting, processing, and resolving all park rule violations within 24 hours.

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Performance Planning and Commitment

A team-based strategy where agency-wide objectives cascade down to individual performance goals.

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Executive Direction

The Executive Director sets the overall vision and priorities for the NPDC, aligning with national objectives.

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Divisional Performance Commitments

Division Chiefs create and submit performance commitments that support the Executive Director's directions.

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Individual Performance Commitments

Employees develop and submit individual performance plans based on the approved division goals.

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Division Chiefs' Report Submission

Summarize and submit quarterly accomplishment reports to the Executive Director.

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Executive Director's Observation Report

Creates a report based on the division reports.

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Executive Director/Division Chiefs Discussion

Discusses the observation report with Division Chiefs to address concerns.

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Performance Interventions

Spontaneous discussions, one-on-one meetings, and group discussions to improve performance

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Performance Review and Evaluation

Stage where employee performance is assessed against commitments.

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IPCR Submission

Employees submit their individual accomplishments for review.

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Supervisor's IPCR Evaluation

Evaluates and rates the employee's submitted IPCR.

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Annual Agency Performance Review Conference

Annual review of agency performance by the PMT.

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Division Chief Role

Identifies and provides interventions for professional development needs.

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PRAISE Committee Role

Determines top agency performers for awards and incentives.

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Division Chief's Action (Stage 4)

Identifies top competency weaknesses for employee development.

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HR Section's Action (Stage 4)

Selects appropriate employee development methods (training, projects, etc.).

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PRAISE Committee Action (Stage 4)

Deliberates and selects the Employee of the Quarter and Year.

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Outstanding (Rating of 5)

Performance significantly exceeds planned targets (30% or more).

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Poor (Rating of 1)

Performance falls to meet planned targets by 50% or below.

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Study Notes

  • The document discusses the Strategic Performance Management System (SPMS) Guidelines for the National Parks Development Committee (NPDC), its objectives, profiles, and key players.
  • The document is dated May 12, 2017.
  • Penelope D. Belmonte, Executive Director of the NPDC resubmitted the SPMS for compliance.
  • The revised NPDC-SPMS is compliant with CSC Memorandum Circular No. 6, s. 2012, and is approved.
  • Judith A. Dongallo-Chicano, Director IV, assures support for the personnel mechanism in the agency.

Objectives

  • The SPMS aims to engage NPDC officials and employees as partners in achieving agency goals.
  • It aligns individual performance with the agency’s vision, mission, and strategic priorities.
  • The SPMS focuses on work outputs and outcomes, aligning individual performance with agency goals.

NPDC Profile

  • The NPDC develops, preserves, and manages Rizal Park and Paco Park.
  • It enriches park-goers' experiences through well-maintained facilities while ensuring safety and security.
  • NPDC's establishment dates back to 1963 with Executive Order No. 30.
  • Various executive orders and a Supreme Court decision have shaped its structure and function.
  • NPDC is an attached agency to the Department of Tourism (DOT) per the Tourism Act of 2009.

Mandate

  • NPDC's mandate includes developing, preserving, and managing Rizal and Paco Parks and other parks assigned to it.

Vision

  • NPDC aims to be the lead agency providing fully developed and well-maintained parks for recreation and socio-cultural education.

Mission

  • NPDC develops, preserves and manages Rizal and Paco Park to ensure public appreciation.
  • NPDC provides access to well-managed facilities and ensures the orderliness, safety, and security of the parks.
  • It showcases national heritage by promoting Filipino arts, culture, and tradition.

Key Players and Responsibilities

  • The SPMS Guidelines help NPDC key players in identifying, assessing, and streamlining performance measurement processes.
  • Key players: Executive Director, Performance Management Team, Planning Division, Human Resource Section, Division Chiefs, Section/Unit Heads and Individual Employees.
  • Executive Director: responsible and accountable for the SPMS establishment and implementation, sets agency goals and performance measures, determines the agency target setting period.
  • Performance Management Team: sets consultation meetings with all Division Chiefs to discuss the individual performance commitments and rating system and tools.
  • Planning Division: functions as the PMT Secretariat.
  • Human Resource Section: monitors submission of Individual Performance Commitment and Review (IPCR) forms.
  • Division Chiefs: assumes primary responsibility for performance management in their division.
  • Section / Unit Heads / Team Leaders: provide written notice to subordinates who obtain Unsatisfactory or Poor rating.
  • Individual Employees: act as partners of management and co-employees in meeting agency performance goals.

Major Final Output and Success Indicators

  • The major final output is Parks Management Services, with targets for park visitors, satisfaction, and facility availability.
  • General Administration and Support Services have a success indicator of 100% of applications for park permits acted upon within 24 hours.
  • Development is measured by park facilities being maintained, operational, and satisfaction rating by park visitors.

Performance Planning and Commitment

  • A team approach is used through cascading agency goals to individual commitments.
  • The Executive Director sets directions and priorities based on the agency's MFO and NEP.
  • Division Chiefs prepare and submit their Performance Commitments which are reviewed by the Executive Director.
  • Employees prepare and submit their Individual Performance Commitments based on the approved Division Performance Commitments.
  • Division Chiefs review the employee's performance followed by a review from the Performance Management Team.

Performance Monitoring and Coaching

  • Employee performance and accomplishments are tracked to improve the agency's programs and projects for the parks.
  • This stage's output is used in the NPDC for policy decision-making.
  • Section/Unit Heads monitor personnel and submit monthly reports.
  • Division Chiefs monitor performance, summarize, and submit quarterly reports.

Performance Review and Evaluation

  • Individual employee performance is assessed based on the rating period commitments.
  • A six-month rating period is used from January to June and July to December.
  • Employees must submit their 1st Semester IPCR by week 1 of July and week 1 of January.
  • Their supervisor will then evaluate and rate this data and discuss it with them in the following weeks.

Performance Rewarding and Development Planning

  • A professional development plan will be created in order to improve the skills of strong employees and assist weaker ones to meet business targets.
  • Division Chiefs help identifying interventions needed based on professional development needs.
  • The Human Resource Section consolidates development interventions.
  • Rating Scale: Numerical (1-5) and Adjectival (Poor-Outstanding) scale is used for performance rating.

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