Podcast
Questions and Answers
In the context of CMM, how does the concept of 'co-creation' challenge the traditional transmission model of communication?
In the context of CMM, how does the concept of 'co-creation' challenge the traditional transmission model of communication?
Co-creation challenges the linear, sender-receiver model by asserting that meaning is not simply transferred but is actively negotiated and shaped by all participants in an interaction, emphasizing a dynamic, collaborative process.
Explain how the Coordinated Management of Meaning (CMM) theory posits that individuals are both creators and creations of their social realities.
Explain how the Coordinated Management of Meaning (CMM) theory posits that individuals are both creators and creations of their social realities.
CMM suggests that individuals, through their communicative actions, actively shape the social worlds around them (creators), while simultaneously being influenced and shaped by the very social realities they help to create (creations).
Describe how the LUUUUTT model can be applied to analyze a conflict situation between two individuals, focusing on how 'Untold Stories' might contribute to the conflict's persistence.
Describe how the LUUUUTT model can be applied to analyze a conflict situation between two individuals, focusing on how 'Untold Stories' might contribute to the conflict's persistence.
The LUUUUTT model helps reveal hidden dimensions of the conflict. 'Untold Stories' could represent withheld information or perspectives that, if shared, might alter the understanding of the situation and potentially lead to resolution, but their suppression perpetuates misunderstanding.
In what ways might 'Unheard Stories,' as defined by the LUUUUTT model, impact the effectiveness of a public health campaign aimed at promoting vaccination in a community with diverse cultural beliefs?
In what ways might 'Unheard Stories,' as defined by the LUUUUTT model, impact the effectiveness of a public health campaign aimed at promoting vaccination in a community with diverse cultural beliefs?
How might the concept of 'communication constructs our social worlds' be applied to understand the impact of social media on the formation of individual identity, according to CMM?
How might the concept of 'communication constructs our social worlds' be applied to understand the impact of social media on the formation of individual identity, according to CMM?
How does continual symbolic interaction contribute to the formation of the 'me' according to the text?
How does continual symbolic interaction contribute to the formation of the 'me' according to the text?
In the context of Levinas's philosophy as described in the provided text, what is the significance of gazing at the face of the 'Other'?
In the context of Levinas's philosophy as described in the provided text, what is the significance of gazing at the face of the 'Other'?
How does Erving Goffman describe social interaction, and what does this imply about our behavior in social settings?
How does Erving Goffman describe social interaction, and what does this imply about our behavior in social settings?
Explain the relationship between the 'face of the Other' and our ethical obligations, as described in the text.
Explain the relationship between the 'face of the Other' and our ethical obligations, as described in the text.
What are 'stories lived' within the Coordinated Management of Meaning (CMM) theory, and how do they relate to our interactions with others?
What are 'stories lived' within the Coordinated Management of Meaning (CMM) theory, and how do they relate to our interactions with others?
Briefly describe the relationship between the 'I' and the 'me' in Mead's theory of the self.
Briefly describe the relationship between the 'I' and the 'me' in Mead's theory of the self.
Explain how the concept of the 'generalized other' influences an individual's sense of self.
Explain how the concept of the 'generalized other' influences an individual's sense of self.
How might a series of negative responses from significant others affect an individual's 'looking-glass self'?
How might a series of negative responses from significant others affect an individual's 'looking-glass self'?
Describe how 'naming' can negatively impact an individual's self-perception.
Describe how 'naming' can negatively impact an individual's self-perception.
Explain how the self-fulfilling prophecy can perpetuate negative self-images.
Explain how the self-fulfilling prophecy can perpetuate negative self-images.
According to Levinas, how does the 'responsive I' differ from Mead's concept of the 'looking-glass self'?
According to Levinas, how does the 'responsive I' differ from Mead's concept of the 'looking-glass self'?
In the context of 'symbol manipulation,' why is it important for organizations to be rooted in the experiences of the people?
In the context of 'symbol manipulation,' why is it important for organizations to be rooted in the experiences of the people?
In what ways can social isolation and alienation contribute to 'symbolic destruction'?
In what ways can social isolation and alienation contribute to 'symbolic destruction'?
How does understanding the 'looking-glass self' and the potential for negative self-perception inform ethical communication practices?
How does understanding the 'looking-glass self' and the potential for negative self-perception inform ethical communication practices?
Considering Mead's and Levinas' perspectives, how can one cultivate a more positive and resilient sense of self in the face of societal pressures?
Considering Mead's and Levinas' perspectives, how can one cultivate a more positive and resilient sense of self in the face of societal pressures?
How does Escher's “Bond of Union” metaphorically represent the concept that interpersonal communication is the primary activity in shaping our social worlds?
How does Escher's “Bond of Union” metaphorically represent the concept that interpersonal communication is the primary activity in shaping our social worlds?
Explain how the CMM principle of 'form over substance' applies in a scenario where a difficult message is delivered with empathy and understanding.
Explain how the CMM principle of 'form over substance' applies in a scenario where a difficult message is delivered with empathy and understanding.
How does the reflexivity of communication influence the development of personal identity within social interactions?
How does the reflexivity of communication influence the development of personal identity within social interactions?
Define 'stories told' within the context of CMM, and provide an example of how these narratives can shape an individual's perception of a past event.
Define 'stories told' within the context of CMM, and provide an example of how these narratives can shape an individual's perception of a past event.
Explain how the CMM principle 'we get what we make' relates to the proactive shaping of organizational culture through communication.
Explain how the CMM principle 'we get what we make' relates to the proactive shaping of organizational culture through communication.
Illustrate how the serpentine model can be used to analyze a disagreement between two friends.
Illustrate how the serpentine model can be used to analyze a disagreement between two friends.
Based on CMM, how do relationship dynamics (e.g., familiarity and liking) influence the interpretation of a message during conflict resolution?
Based on CMM, how do relationship dynamics (e.g., familiarity and liking) influence the interpretation of a message during conflict resolution?
How might a communicator's characteristics, such as confidence and clarity, impact the effectiveness of a public service announcement designed to promote community health?
How might a communicator's characteristics, such as confidence and clarity, impact the effectiveness of a public service announcement designed to promote community health?
Explain how communication, as a 'relational process,' is always in flux and how this impacts relationships.
Explain how communication, as a 'relational process,' is always in flux and how this impacts relationships.
How does the 'theories as nets' metaphor describe the goal of communication theorists, and what is a potential problem with this metaphor?
How does the 'theories as nets' metaphor describe the goal of communication theorists, and what is a potential problem with this metaphor?
Explain the 'theories as lenses' metaphor in the context of communication, and provide an example of how a particular theoretical lens might shape our understanding of a communicative situation.
Explain the 'theories as lenses' metaphor in the context of communication, and provide an example of how a particular theoretical lens might shape our understanding of a communicative situation.
In what ways are theories like maps? How can communication theories help individuals in navigating relationships?
In what ways are theories like maps? How can communication theories help individuals in navigating relationships?
According to Symbolic Interactionism, how do humans assign meaning to people or things, and why is meaning-making not solely an individual undertaking?
According to Symbolic Interactionism, how do humans assign meaning to people or things, and why is meaning-making not solely an individual undertaking?
Explain the role of language in constructing meaning, according to Symbolic Interactionism. How does symbolic interaction contribute to the development of a 'universe of discourse'?
Explain the role of language in constructing meaning, according to Symbolic Interactionism. How does symbolic interaction contribute to the development of a 'universe of discourse'?
What does it mean to 'take the role of the other' in Symbolic Interactionism, and how does this process influence an individual's interpretation of symbols and self-concept?
What does it mean to 'take the role of the other' in Symbolic Interactionism, and how does this process influence an individual's interpretation of symbols and self-concept?
How does 'minding' influence our communication? Give an example.
How does 'minding' influence our communication? Give an example.
Describe the purpose of participant observation. How does this approach help researchers understand how people interpret their world?
Describe the purpose of participant observation. How does this approach help researchers understand how people interpret their world?
What is meant by 'generalized other' and 'symbolic manslaughter'?
What is meant by 'generalized other' and 'symbolic manslaughter'?
Contrast the view of theory as a 'single definitive answer' with the idea of theory as a 'set of informed hunches.'
Contrast the view of theory as a 'single definitive answer' with the idea of theory as a 'set of informed hunches.'
What's the relationship in the Stimulus > Interpretation > Response chain?
What's the relationship in the Stimulus > Interpretation > Response chain?
Distinguish between 'social interaction' and 'symbolic interactionism', explaining how they relate and differ.
Distinguish between 'social interaction' and 'symbolic interactionism', explaining how they relate and differ.
Discuss how conscious choices and multiple interpretations influence the communication process, offering instances of each.
Discuss how conscious choices and multiple interpretations influence the communication process, offering instances of each.
Given Mead’s concept of social constructionism, how would you assess the impact of digital communication technologies (e.g., social media) on shaping our self-concept and wider community?
Given Mead’s concept of social constructionism, how would you assess the impact of digital communication technologies (e.g., social media) on shaping our self-concept and wider community?
Briefly explain how violation valence and communicator reward valence combine to influence whether an expectancy violation is perceived positively or negatively, according to Expectancy Violations Theory.
Briefly explain how violation valence and communicator reward valence combine to influence whether an expectancy violation is perceived positively or negatively, according to Expectancy Violations Theory.
Explain how personal space preferences are related to the concept of proxemics.
Explain how personal space preferences are related to the concept of proxemics.
In the context of Social Penetration Theory, explain how the breadth and depth of self-disclosure contribute to relational intimacy.
In the context of Social Penetration Theory, explain how the breadth and depth of self-disclosure contribute to relational intimacy.
Describe the layers of the 'onion' in Social Penetration Theory and what they represent.
Describe the layers of the 'onion' in Social Penetration Theory and what they represent.
Define the law of reciprocity within Social Penetration Theory, and give a brief example.
Define the law of reciprocity within Social Penetration Theory, and give a brief example.
Explain how social exchange theory uses the minimax principle to explain relational behavior.
Explain how social exchange theory uses the minimax principle to explain relational behavior.
What is the difference between the Comparison Level (CL) and Comparison Level of Alternatives (CLalt) in Social Exchange Theory?
What is the difference between the Comparison Level (CL) and Comparison Level of Alternatives (CLalt) in Social Exchange Theory?
In Social Exchange Theory, how do outcome, satisfaction, and stability interrelate to influence the longevity of a relationship?
In Social Exchange Theory, how do outcome, satisfaction, and stability interrelate to influence the longevity of a relationship?
Explain the premise of ethical egoism, as presented by Epicurus, and how it relates to making decisions in relationships.
Explain the premise of ethical egoism, as presented by Epicurus, and how it relates to making decisions in relationships.
Describe how the dialectical model explains the ongoing tensions in interpersonal relationships.
Describe how the dialectical model explains the ongoing tensions in interpersonal relationships.
How might territoriality affect interpersonal communication and relationships?
How might territoriality affect interpersonal communication and relationships?
Differentiate between 'requirements,' 'expectations,' and 'desires' as they are used in Interaction Adaptation Theory.
Differentiate between 'requirements,' 'expectations,' and 'desires' as they are used in Interaction Adaptation Theory.
Explain the concept of Interaction Position (IP) as it relates to Interaction Adaptation Theory.
Explain the concept of Interaction Position (IP) as it relates to Interaction Adaptation Theory.
Explain how threat threshold influences the response to a personal space violation, according to Expectancy Violations Theory.
Explain how threat threshold influences the response to a personal space violation, according to Expectancy Violations Theory.
How has the role of arousal changed in later versions of Expectancy Violations Theory?
How has the role of arousal changed in later versions of Expectancy Violations Theory?
Flashcards
The "Me"
The "Me"
The self that is formed through ongoing symbolic interaction with others.
Generalized Other
Generalized Other
The imaginary composite person that becomes our mental conversational partner as we develop.
I am my brother's keeper
I am my brother's keeper
The idea that our identity is found by responding to and caring for others.
Face of the "Other"
Face of the "Other"
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Stories Lived
Stories Lived
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Looking-Glass Self
Looking-Glass Self
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Mead-Cooley Hypothesis
Mead-Cooley Hypothesis
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I
I
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Me
Me
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Symbolic Destruction
Symbolic Destruction
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Naming
Naming
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Self-Fulfilling Prophecy
Self-Fulfilling Prophecy
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Responsive 'I'
Responsive 'I'
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Ethical Echo
Ethical Echo
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Theory
Theory
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Communication as a Relational Process
Communication as a Relational Process
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Impact on Relationships
Impact on Relationships
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Messages That Elicit a Response
Messages That Elicit a Response
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Social Interaction
Social Interaction
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Meaning: The Construction of Social Reality
Meaning: The Construction of Social Reality
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Language: The Source of Meaning
Language: The Source of Meaning
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Symbol
Symbol
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Minding
Minding
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Taking the Role of the Other
Taking the Role of the Other
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Negotiation of Identity
Negotiation of Identity
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Participant Observation
Participant Observation
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Symbolic Manslaughter
Symbolic Manslaughter
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Social Stimulation
Social Stimulation
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Communication always in flux
Communication always in flux
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CMM's View of Communication
CMM's View of Communication
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CMM's First Claim
CMM's First Claim
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Lived Stories
Lived Stories
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Unknown Stories
Unknown Stories
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Untold Stories
Untold Stories
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Interpersonal Communication
Interpersonal Communication
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Form Over Substance
Form Over Substance
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Reflexivity of Communication
Reflexivity of Communication
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Stories Told
Stories Told
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Shaping Social Worlds
Shaping Social Worlds
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Serpentine Model
Serpentine Model
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Relationship
Relationship
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Personal Space
Personal Space
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Proxemics
Proxemics
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Threat Threshold
Threat Threshold
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Elegant
Elegant
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Arousal
Arousal
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Expectancy
Expectancy
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Interaction Position
Interaction Position
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Requirements
Requirements
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Social Penetration
Social Penetration
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Personality Structure
Personality Structure
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Self-Disclosure
Self-Disclosure
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Depth of Penetration
Depth of Penetration
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Breadth of Penetration
Breadth of Penetration
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Social Exchange
Social Exchange
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Minimax Principle
Minimax Principle
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Study Notes
Theory
- A theory constitutes informed hunches
- It represents a collection of educated guesses, rather than a definitive answer
- Informed hunches should be rooted in research, observation, and consideration of alternative explanations
Systematic Hunches
- Theories involve an integrated system where relationships are defined which allow patterns to emerge
Theories as Nets
- Theorists try to create finer nets to capture more of the world
- Reliance on this metaphor can be problematic
Theories as Lenses
- Theories function like lenses, emphasizing certain aspects of communication while obscuring others
Theories as Maps
- Communication theories provide a framework for understanding, helping navigate the complex terrain of human interaction
Conscious Choices
- Communicators make deliberate decisions regarding the form and content of their messages
Multiple interpretations.
- Messages are subject to diverse interpretations, influenced by the receiver's background and context
Communication as a Relational Process
- Communication is in constant flux, shaped by past and future interactions
Impact on Relationships
- Communication influences and shapes the connections between individuals and groups
Messages
- Communication involves eliciting a response, whether explicit or an internal thought or feeling
Symbolic Interactionism
- George Herbert Mead was a social constructionist
Social Interaction
- Thoughts, self-concept, and the wider community are shaped through communication
- It refers to the use of language and gestures in anticipation of others' responses in a conversation
Herbert Blumer
- Herbert Blumer coined the term, symbolic interactionism
Meaning: The Construction of Social Reality
- Humans respond to people or things based on the meanings they assign to them.
- Meaning making isn't a solo activity
- Stimulus, Interpretation, allows a Response
- The meaning is what matters
Language: The Source of Meaning
- Meaning originates from social interactions with others
- Meaning is derived through language, so it is symbolic interactionism
- Symbolic interaction occurs through talking with others, which allows meanings to be developed
Symbol
- A symbol is a stimulus with a learned meaning and value
- Symbols convey messages on how we should feel/respond to an object, event, or person
- Shared meaning requires symbolic interaction
Thinking: The Process of Taking the Role of the other
- Individual interpretation of symbols is altered by their thought process
- Thinking becomes an inner conversation or Minding
- Minding allows for testing alternatives, rehearsing actions, and anticipating before speaking
- Humans need social stimulation and exposure, along with thinking, to use conceptual thought processes Taking the role of the other
- Mentally imagining how someone else is viewing you
Looking-Glass Self
- Objective Self
- Self-conceptions happen from assimilation of judgement of someone significant
- Subjective Self is spontaneous, driving force for being unpredictable
- Can only know "me"
Society: The Socializing Effect of Other's Expectations
- Generalized Other
- Information that the person has in their head about what the general expectations and attitudes
- "Me" can be shaped through symbolic interaction as generalized other develops a mental dialogue.
- "Me" is organized society within individual
A Sampler of Applied Symbolic Interaction
- Creating Reality
- Sociologist Erving Goffman described social interaction as dramaturgical performance
- Constant negotiation with others to publicly discover our identity
Meaningful Research
- Participant Observation is a method of adopting the role of an interested visitor whilst carefully observing others in order to know how they interpret their world
Generalized Other
- Symbolic Manslaughter- being treated as nothing causes a nonentity to cause internal issues
- Symbolic Destruction- can be caused by putting someone down through comments
Naming
- Can change how one views themselves
Self-fulfilling Prophecy
- Expectations evoke responses to confirm what was anticipated
Symbol Manipulation
- Organization where people must come together themselves
Ethical Reflection: Levinas' Responsive "I"
- Mead said looking-glass self develops by way of how others respond
- Responsive "I" Self is created by how others respond
- Ethical Echo is remembering to take care of each other Levinas states we have to have caretaking responsibilities and must be considerate of ethical obligations
Coordinated Management of Meaning (CMM)
- This presentation explores understanding communication and its role in shaping our social worlds Moving Beyond Model views transmission as a transfer of meaning, focusing on a message
The traditional transmission model of communication
- Views communication as a transfer of meaning, concentrating on the delivery of the message
CMM Critique
- CMM argues that communication is a dynamic co-creation process where meaning is negotiated
CMM's First Claim: Communication Constructs Our Social Worlds
- Social worlds are actively constructed through connection and inter-personal relations
Form Over Substance
- The way we communicate is more important than what we say
Reflexivity of Communication
- Actions shape us and the social worlds
Stories
- Stories Told distinguish between narratives and patterns
- Stories lived highlights narratives that shape interactions
- Stories told are tales we say to make sense of things
LUUUUTT Model
- Stories are analyzed and reveal hidden dimension and complexities
- Helps with tensions between stories we were told
- Stories Lived- what we actually did and what we are doing
- Unknown Stories- Info that is missing
- Untold Stories is stories we choose no to say
- Unheard Stories is things that are unacknowledged
- Untellable Stories are too painful to say
Serpentine Model
- Shows dynamic exchange of conversation between individuals
- Shows conversations develop, influencing each social world
We Get What We Make: Shaping Social Worlds Through Communication
- Our communication creates different realities which shapes how we see the world. Mindfulness and attention helps lead actions toward constructive interactions
Expectancy Violations Theory
- Expecting either conformity or differences with personal space
Personal Space
- The amount of space someone prefers from others
- Proxemics are the cultural use of space
Applied Test
- Violations of space results in fight or flight
Three Core Concepts of EVT
-
- Expectancy
- what is predicted to occur versus what is desired
- processed mind to measure what they will do
- context, relationship, and how someone might act
-
- Violation Valence
- Value on a violation, regardless of who does it
-
- Communicator Reward
- Mental audit of gains and losses
Interaction adaption
- Adjusting to what's anticipating
Social Penetration Theory
- Finding deeper meanings within a relationship
- Intimacy with another and the vulnerability and mutual disclosure helps gain meaningful interactions
Personality Structure
- Onion like belief of feelings about others and ourselves
- Self Disclosure, the voluntary sharing that help gain an awareness of the other person
- Deeper penetration of individual information and life takes place
- Social exchanges help with communication
- Ethical Egoism is that individuals should minimize their pain
Dialectical Model
- Assumptions that people what both contact or closed-ness between participants
- Wanting both privacy and intimacy with relationships
- Territoriality is using an object as our own
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