Quality Chapter 4 Review Qtns

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Questions and Answers

ISO 14001 is a standard for quality management systems.

False (B)

Which ISO 9001 element focuses on the role of management?

  • Support
  • Planning
  • Operations
  • Leadership (correct)

The Malcolm Baldrige National Quality Award does not assess companies based on management systems and results.

False (B)

The ISO 9001 standard was most recently revised in 2020.

<p>False (B)</p> Signup and view all the answers

In ISO 9001, documentation control is primarily the responsibility of:

<p>The quality manager (C)</p> Signup and view all the answers

Nonconforming products are not covered under any specific clause in ISO 9001.

<p>False (B)</p> Signup and view all the answers

The ISO 9001 standard was most recently revised in:

<p>2020 (C)</p> Signup and view all the answers

Which of the following best describes ISO 14001?

<p>A standard for environmental management systems (B)</p> Signup and view all the answers

The process technician's role in an ISO audit does not include ensuring compliance with procedures.

<p>False (B)</p> Signup and view all the answers

The process technician’s role in an ISO audit may include:

<p>Documenting procedures and ensuring compliance (C)</p> Signup and view all the answers

ISO 9001 does not require organizations to consider customer needs.

<p>False (B)</p> Signup and view all the answers

Which organization represents the United States in the ISO?

<p>ANSI (C)</p> Signup and view all the answers

ISO 9001 requires organizations to focus on:

<p>Customer needs (A)</p> Signup and view all the answers

In ISO 9001, 'nonconforming products' are covered under which clause?

<p>Support (D)</p> Signup and view all the answers

The Malcolm Baldrige National Quality Award assesses companies based on:

<p>Excellence in management systems and results (C)</p> Signup and view all the answers

ISO audits are conducted to ensure compliance with established standards.

<p>True (A)</p> Signup and view all the answers

Which ISO standard applies primarily to environmental practices?

<p>ISO 14001 (D)</p> Signup and view all the answers

ISO 14001 focuses on customer needs.

<p>False (B)</p> Signup and view all the answers

ISO standards are revised approximately every:

<p>5 years (A)</p> Signup and view all the answers

What is a key difference between ISO 9001 and ISO 14001?

<p>ISO 14001 focuses on environmental management (C)</p> Signup and view all the answers

ISO 9001 is primarily focused on environmental management practices.

<p>False (B)</p> Signup and view all the answers

What is the primary purpose of ISO 9001?

<p>To ensure quality management and continuous improvement (B)</p> Signup and view all the answers

Who performs the audit to grant ISO registration?

<p>A registered external registrar (C)</p> Signup and view all the answers

What is the main purpose of an ISO audit?

<p>To verify compliance with standards (A)</p> Signup and view all the answers

ISO registration can be granted by any internal staff member of the organization.

<p>False (B)</p> Signup and view all the answers

Flashcards

Capital of France (example flashcard)

Paris

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