Untitled

Purpose

• Establish guidelines for radio operations between field personnel and the Fire Rescue Communications Center (FRCC) during both emergency and non-emergency incidents.
• Define JFRD Suppression/EMS assignments.

800 MHz Radio

• JFRD uses the First Coast Radio System (FCRS), an 800 MHz trunked radio system with mobile and handheld portables, for its radio communications.
• There are six Flights available to the JFRD on the FCRS: A-Flight, B-Flight, C-Flight, Inter Op, Hospitals 1, and Hospitals 2.

Assignment of 800 MHz Radio Flights

• FRCC is responsible for assigning incidents to Flights and Talk Groups.
• Units can request to isolate an incident on an alternate Flight and Talk Group by notifying FRCC after dispatch.
• FRCC may designate a Flight and Talk Group for incidents requiring 5 or more units.
• FRCC may also designate a Flight and Talk Group for the isolation of an Air Transport Unit (ATU) with Landing Zone Unit, Mutual Aid assignments, and Special Event radio communications.
• Non-emergency field communications, multi-department/agency communications, and field training exercises may warrant designating a Flight and Talk Group from FRCC.

A-Flight

• Multiple talk groups for EMS incidents occurring East or South of the St. John's River requiring dispatch of four or less units, including the "Dispatch" talk group for suppression and EMS.

A1 (EMS-EAST)

• A1 is the primary Talk Group for EMS incidents occurring East or South of the St. John's River requiring dispatch of four or less units
• After dispatch, responding units will place their radios on A1
• Incidents assigned to A1 needing more units (5+) will be isolated on B-Flight with an assigned Talk Group by FRCC
• A1 is monitored by FRCC at all times.

A2 (DISPATCH)

• A2 is the dispatch Talk Group for both Suppression and EMS
• FRCC broadcasts dispatches simultaneously across A1, A2, A3, and A4
• All available Suppression and EMS units must monitor A2
• Relayed incident information and field requests will be conducted on the assigned Flight and Talk Group
• Units advise their disposition on the assigned Talk Group before returning to A2 after completing an incident
• Non-emergency status changes are conducted on the PMDC or A2
• Units advising "Available" on A2 without destination are assumed available in their first-due territory
• FRCC monitors A2 at all times.

A3 (EMS-WEST)

• A3 is the primary Talk Group for EMS incidents occurring West or North of the St. John's River requiring dispatch of four or less units.
• After dispatch, responding units should place their radios on A3.
• Incidents assigned to A3 that require additional units which result in an assignment of five or more units will be isolated on B-Flight and assigned a Talk Group by FRCC.
• FRCC monitors A3 at all times.

A4 (SUPPRESS)

• A4 is the primary Talk Group for Suppression incidents requiring dispatch of four or less units.
• After dispatch, responding units should place their radios on A4.
• Incidents assigned to A4 that require additional units which result in an assignment of five or more units will be isolated on B-Flight and assigned a Talk Group by FRCC.
• FRCC monitors A4 at all times.

A5 (SP EVENT 1) and A6 (SP EVENT 2)

• Special Event teams communicate on and monitor either A5 or A6, unless directed by FRCC to an alternate Talk Group
• These channels are encrypted
• Units assisting Special Event teams with emergency incidents will change to A5 or A6, as instructed by FRCC
• Incidents upgraded to include five or more units may be isolated on B-Flight by FRCC or by field request
• FRCC monitors A5 and A6 when in use.

A7 (REPEATER7)

• DVRS are assigned to F7.

A8 (SUPPORT)

• A8 is used for non-emergency communications between field personnel and Tactical Support personnel.
• Units must return to A2 and notify FRCC when placed Out-of-Service or when advised to respond to a service facility.
• FRCC does not routinely monitor A8.

A9 (REPEATER9)

• DVRS are assigned to F9.

A10 (MARINE)

• A10 is primarily used on marine incidents involving multiple agencies and is permanently patched to JSO and FWC.
• FRCC does not monitor A10.

A11 (TALK 1) and A12 (TALK 2)

• A11 and A12 are conventional, simplex radio frequencies for short-range communication within approximately one mile.
• These channels may be useful for deployments, company training, or non-emergency close-range communications.
• FRCC does not monitor A11 and A12.

A13 (HANNA)

• A13 belongs to Hanna Park and is commonly used by Ocean Rescue staff with the call sign OCEAN 72.
• FRCC does not monitor A13.

A14 (HUGUENOT)

• A14 belongs to Huguenot Park and is commonly used by Ocean Rescue staff with the call sign OCEAN 73.
• FRCC does not monitor A14.

A15 (ATU)

• A15 is used for communication between JFRD and Air Transport Units and is monitored by FRCC when in use.

A16 (TRAINING)

• A16 is used for communication between units engaged in training exercises.
• A16 is not monitored by FRCC.

B-Flight

• There are four Talk Groups located on B-Flight for isolating major incidents (B1, B5, B9, and B13).
• EMS and Suppression incidents requiring five or more units are isolated on B Flight and assigned a Talk Group by FRCC

B-Flight Talk Groups

• FRCC rebroadcasts the assigned Talk Group 15 seconds after initial dispatch for the benefit of responding units.
• All Talk Groups have expansion capabilities, including 2 Expansion Fire Groups (Sector) and 1 Announcement Group (AG)
• Responding units will initially be assigned to the Main group and Incident Commanders (IC) will use expansion groups at their discretion.
• The Announcement Group (AG) is used for simultaneously broadcasting information across the assigned Talk Group and its expansion groups, but cannot receive transmissions.
• Radio channels must be returned to Main or another expansion group in the assigned Talk Group to have two-way communications.

C-Flight

• C-Flight is a shared system throughout City agencies, with some Talk Groups specific to an agency/department.
• C1 (RPTR1): DVRS assigned to Fire 1
• C2 (JB OR): Jacksonville Beach Ocean Rescue
• C3 (CECIL OPS): Cecil Field Operations
• C4 (JAA OPS): Jacksonville Airport Authority Operations
• C5 (RPTR5): DVRS assigned to Fire 5
• C6 (NIMSN): National Incident Management North Branch
• C7 (NIMSS): National Incident Management South Branch
• C8 (NIMSE): National Incident Management East Branch
• C9 (NIMSW): National Incident Management West Branch
• C10 (JFRD/JSO): Common channel for JFRD/JSO joint operations
• 8TAC94 (C11): National Mutual Aid Tactical 4, Fire 8 Repeater
• 8TAC93 (C12): National Mutual Aid Tactical 3
• 8TAC92 (C13): National Mutual Aid Tactical 2
• 8TAC92 (C14): National Mutual Aid Tactical 1
• 8TAC92 (C15): National Mutual Aid Tactical 0
• MA - FLA (C16): Florida Mutual Aid

National and State Mutual Aid Communications

• C11 through C15 are the Tactical Talk Groups and National Mutual Aid used during incidents when assistance is requested by county or state lines.
• C16 (MA-FLA) is the Florida Mutual Aid Channel to be used during major incidents requiring state assistance.

INTEROP

• The InterOp-Flight is dedicated to surrounding county Fire and Rescue agencies and the Emergency Operations Center

Hospital Flight 1

• Hospital Flight 1 is for unit-to-hospital communication to area hospitals; each hospital has a dedicated channel.

Hospital Flight 2

• Hospital Flight 2 is dedicated to communication with area and future hospitals with unit to hospital communication; each hospital has a dedicated channel.

Mutual Aid Communications

• Means to communicate with other departments will vary, depending on the immediate surrounding counties and municipalities the are responding to
• FRCC or the other department may need to "patch" a radio channel between JFRD and that department
• The assigned channel can communicate with both FRCC and the surrounding county's units when a patch occurs.

Digital Vehicular Repeater System (DVRS)

• DVRS improves portable radio coverage in challenging structure types, such as high-rises, the DVRS is a small rugged, self-contained radio base station
• When utilized, a radio channel (C1, C5, A7, or A9), the appropriate chief will announce channel changes for crews
• Fire 1, Fire 5, Fire 7, and Fire 9 currently have DVRS devices in their vehicles
• Fire 8 has a standard conventional repeater which uses the C11-8TAC94 channel

Florida Interoperability Network (FIN)

• FIN is a radio system equipped within the FRCC, it allows FRCC to communicate directly with other county agencies
• Field personnel may communicate with Mutual Aid counties, if necessary, because the FIN can be patched directly into the 800 MHz radio system
• FRCC will advise JFRD units of the Talk Group to designate, if involved in a Mutual Aid incident

METRO-JAX Talkgroup

• Metro-Jax Talkgroup is designed to allow for emergency dispatch centers to communicate rapidly with other public safety communication centers in the region during a major incident.
• It will coordinate needs and responses among the communication centers.

Equipment Problems

• Problems related to telephone, computer, printer, or software, shall be reported to ITD (Information Technologies Division)
• Requests for station equipment problems shall be submitted through the Tivoli system or by calling 255-1818
• Repairs required outside normal business hours, that are urgent, must be authorized by the FRCC shift supervisor
• Power failures at the station shall be reported to FRCC
• Until the power is restored, field personnel must monitor the radio and inform FRCC as soon as the power is restored

Fire Rescue Communications Centers

• The Fire Rescue Communications Center (FRCC) has two locations: The Primary center is located at JFRD Headquarters (515 N Julia St), and the Back Up Communications Center (BUCC) is located at Cecil Airport (5847 Aviation Ave)
• For continuous JFRD operations, FRCC is equipped at both Communications Centers; both can be used interchangeably or simultaneously
• Personnel will be kept up to date, by FRCC, stating which center is active and serving as the main dispatch center

Fire Alarms and Investigations at FRCC

• If a fire alarm, investigation, or unconfirmed fire occurrs at a FRCC location that is actively operating as the main dispatch center:
• The first arriving unit must report to the Communications Center to determine if it is safe for FRCC staff to remain
• The IC or Company Officer will assign someone to remain in FRCC if deemed safe, until the incident is under control

Field Radio Operation Procedures

• All field radio transmissions must be preceded by unit identification
• FRCC will direct units requesting location or status of another unit to the appropriate Talk Group
• After hearing emergency dispatch tones (Alert 3, three short beeps in succession) transmitted by FRCC, units are requested to clear Talk Groups A1, A2, A3, and A4
• Personal statements, catcalls and non-essential field communication are not permitted
• FRCC shall repeat certain transmissions from field units, such as the inclusion of pertinent information received from on-scene personnel

Transmissions Repeated by FRCC:

• Disposition updates (“Available,” “On-Scene,” etc.)
• EMS Alerts (Trauma Alert, Cardiac Red, etc.)
• W Signals
• Maydays
• Signal 34s
• FRCC will not acknowledge units that are advising “En-Route”, because this is an acknowledgement of dispatch
• FRCC will acknowledge the unit’s location by repeating it if units advise “En-Route” from a specific location

Unit Status Updates

• Units shall conduct all status changes via the PMDC without the involvement of FRCC to reduce radio traffic
• This includes dispositions (Romeo, India, etc.) and non-emergency status updates (Available, In quarters, etc.)
• Units en-route to maintenance facilities or other non-emergency operations will advise FRCC when Out-of-Position, On-Scene, Assignment Complete, and Back-In-Position
• Units will be notified by FRCC of incidents in progress that the unit would normally be assigned to for response, upon returning to service in first-due territory (from maintenance, assigned incidents, etc.

Non-Emergency Field Requests

• Units requesting permission to leave first-due territory while remaining in service will need to secure permission from the appropriate Chief and coordinate through FRCC
• Units will coordinate with FRCC any unscheduled training or apparatus/equipment testing, which may cause a delayed response

Field Communications During Emergency Response

• Directly inform any responding units to any on-scene units that have response status, when applicable
• relay all pertinent information necessary for relay by FRCC on all EMS Alerts and W Signals
• Notifications or assistance will be given by any posted of key holder, by units, FRCC will assist
• Advise FRCC immediately of any changes in location or Call Description, the units shall
• the unit and location, upon being advised by companies at hydrants location; this will advise their location to the IC, which FRCC will repeat
• FRCC dispatch the closest available unit (assisted by the next-due fully staffed/ equipped unit, if applicable) immediately after receiving notification, units will notify FRCC immediately when emergency responses are delayed (slow moving train, road blockages, etc.)
• Alternate routes may be advised by units, as well Alternate units for dispatch, units will need to advise FRCC clear of delay

The following notifications shall generate the 10-minute increment notification from FRCC

• Incident Command
• Signal 34
• Mayday
• STEMI Alert
• Stroke Alert
• Trauma Alert
• Trauma Red.
• FRCC will broadcast; on the Talk Group involved, the location and duration of the incident in 10-minute increments; the 10-minute increments are acknowledged by the person in charge
• The 10-minute increments will begin when the applicable command or notification is advised, except for structure fires.
• The structure fires’ 10-minute increment timer shall begin on dispatch of the incident.
• The situation has to be under control, or patent transport is in progress, In order for continue, the minutes still run till a full run has.

Hospital Communications

• If a hospital is experiencing a power failure, FRCC will advise any units that are going to that that hostpila is a no go, like wise with any issue the hospital might have.

Other Agency Requests

• Dispatch will be assigned base what agency responding and any info that might be needed.

Apparatus Problems

• The Tactical Facility will be contacted by units with vehicle related, also note the A8 to contact.

Systemwide Radio Failure

• Duty personnel will need to assigned station in such scenario,
• PMDC, CAD, and Red phone will be used and FRCC will inform personnel of all needed
• Field will need to contact Phone or Red phone for any other problems.

Dispatched Units

• Quarters needs for notify personal that is not able to be at spot or to help or to make in time (Alert or Tone)

Acknowledgment Of Dispatch

• In Quarter units will acknowledge receipt of confirmation button, all that that with with red phone line after and Enroute
• Available units, will do the same

FRCC Dispatch Protocol

• Type amount of dispatch must go to right amount type, with and closest unit along with additional

Diverting Units

• FRCC divert over based one what right of over others, with life then property

Cancellations

• Patient with request with cancel and the. can cancel

Alarms/False Alarms

• All that alarm team has all and must utilize it then at there

Downgrading/Upgrading Alarms

• Alarms will go up or done depending on if a unit is on location.

Jurisdiction Areas

• If need help will see other place have over you, and with this do NOT go UNLESS you ask
• will still need to be dispatched

Enforcement Dispatched For Scene Safety

• Always will come

Automated Skyway Express

• To De-energize the will tell the operator

Tankers

• After a field request

Ladders

• Primary response

Squads

• To establish are called with Focus one the firefighter team/rescue.

Full assignment

• Required with that will put least one Squad is assigned.

Chiefs

• That appear in spot

Technical Rescue Team Chief (Fire 4) Response details:

• To support the operations

Marine Operations Chief (F8) Response details:

• Ship/boat accidents

Hazardous Materials Chief (Fire 9) Response details:

• Hazardous Material team to help

Aircraft Rescue and Fire Fighting (ARFF) Chief (Fire 11) Response details:

• Airports help(air craft help)

###Command Van

• Van being there

###Air Truck

• To what to need go help

Rehab Unit

• To delivery on supply

FIELD REPORTS / BENCHMARKS

Initial Report

• Multi-unit response
• what that is needed

Fire Classifications

• Will need go on fire

One Suppression unit

• W1 and handle the rest

Multi suppression Unit

• Multiple to handle the need.

EMS Alarms

• MCI 1-5 all the go 1000+

FIELD PERSONNEL EMERGENCIES

• Push alarm if something goes will notify and send people to you and the name.
• to make 20 second on before new info

Mayday

• Firefighter that is in and danger on air then.

Signal 34

• Firefighter with is help

COMPANY/UNIT TRANSFERS

• transfer one for cover if down with to do. will need to make a status change

SPECIALIZED RESPONSE TEAMS

Hazardous Materials (HazMat) Teams

• Station 7 (Engine 7, Hazmat 7, Rescue 7, Tower Ladder 7)
• Station 21 - (Engine 21, Hazmat 21 Rescue 21, Tower Ladder 21)
• The Haz Mat Rescue team will be sent to help

Decontamination Unit (Decon)

• To help with with the that many people need.

Technical Rescue Team (TRT)

• Respond to a many and is will respond to it that
• Confined Space Rescue Operations
• High Angle Rescue Operations
• Trench Collapse Rescue Operations
• Industrial machinery incidents involving entrapment
• Structural Collapse
• Extrications involving Tractor Trailers, Buses, Trains or Multiple Vehicles
• High Rise Structure Fires.

DEPLOYMENT TEAMS

• USAR and others

Deployment Trailer Details:

• Semi is the the trailer

AFTER HOURS NOTIFICATIONS'

• Duty chief to help people with help to the person.

INVESTIGATIVE ASSIGNMENTS / SPECIAL DETAIL

Units

• A Suppression Unit or Ladder or Engine to see.

Types / Call Descriptions

• assist or special detail

SINGLE ENGINE RESPONSE'

• Incident Types / Call Descriptions'
• Brush Fire
• Fuel Leak Vehicle

MAXIMUM INVESTIGATIVE ASSIGNMENT

• This to all the types of for all the calls

Units for Maximum Investigative Assignment:

Engine', Ladder', Suppression Chief

Types

• Commercial, Commercial/commercial

SPECIALIZED MAXIMUM INVESTIGATIVE ASSIGNMENT'

• Investigate any with special team, and gear etc.

Barricaded or Hostage Incident Details:

What is that needed at and time

Bridge Collapse

• Technical Rescue Team', Fire 4', Fire 82 Marine Units', 1 Squad', 2 - Rescue Units from each side of the river', - Rescue Chief', Command Van

Chemical Leak/Spill within a commercial building

• Hazardous Materials Team', Fire 9', 1 additional Suppression Chief ' Squad",

FULL ASSIGNMENT

Units ', ', ", ", What will be a Full team That all Engines Ladders, Suppression Chiefs Squad Chief ',- Rescue Units'3 - Tankers 'If confirmed - Rehab Unit "Sig. 15 response unless directed otherwise)

Incident Types / Call Descriptions'

• All Structure Fires, excluding hospitals, nursing homes, convalescent centers, high rises, high-life hazard occupancies.
• Gas cylinder leaks inside a structure and < 100 lb. Fire-related incidents involving the Automated Skyway Express (excluding trash receptacles).

SPECIALIZED FULL ASSIGNMENT'

• Building Collapse: Technical Rescue Team, - Fire 42- Rescue. - 1- Tanker Command Von', : Hazardous Materials Team. File B Confined Space RescueTechnical Rescue Team'-"74", Elevator locident (Structural Failure)
• • Fire SEA/Electrical Substation', Hazardous Materials Team, "9

A FULL TEAM.

• BOTH teams will Ship/Boat/Barge Fire or Incident Technical Rescue Team”

MAX FULL ASSIGNMENT

Will dispatch

Additional to for High-Riso Building

• 1 Engine
• 1 squad "1- Rescue Unit
• *Technical Rescue team, Fire L

ADDITIONAL ALARM ASSIGNMENTS (2ND, 3RD, 4TH, 5TH)™

Each Additional alarm WILL CORSet of 2 Engine

• 1 Ladder +1. suppression

GENERAL ALARM' -

• General alarms are events of such magnitude that the TC. must consider calling in off-duty firefighters and mutval and from surfounding countries Once the General Alarm has been sounded call back procedures and all future.
• EQUIPMENT requists Will to talored EVENT

WHAT W4

• Health safely CAN to

ELECTRIC VEHICLE FIRES"

Electric VEHICLE FIRES" Details'

Passenger vehicle'-"|

WHAT CAN BE on SIDE OR FIRE 1

• • 1 - Engine
• 1 suppression one 1 - Teaker", ' "Hazardous "F934.02

Commerical vehiale (bus, cargo truck, etc),

• 2 Engines"", 4. Laders "2. Tenkers", * 1. Suprersion Chief "Hawordous Materials Team F4"

WILD LING.

Fires - Response assignments to brush tires shall be determined by the Fire Readiness Level (FRL) provided daily by the Division of Forestry (DOP) FRCC shall abran and Adver field personnel of the daily FRL.

• The FRL definitions and assignements are as follow

LITTLE one NO fire ACTIVITY

• 1 - Engine
• 1 - Brush Truck", a - Routine fire ANTicipated,
• 1 Engine, "1 Brush Trucks", '
• 4- | Tonker"

Fire OCCURRENCE Above Average

"25 Engines 1. Brush Trock". "7. Tankers". "7 Suppression Chief S454 Fire OCCURRENCE high/extreme ”

• 2 Angines "2+ Brask Trucks",” "J. Tankers"," #.

  • Supperssion Chiefs", L Rescue Unt

AIRCRAFT INCIDENTS”

TERMINOLOGY for the arcorft incident" "The port and then the air travel

JIA

Alert * Station Aircraft Investigative Assignment sig statis Avers • Fire Saten Alccrait Full Assignment sig stutis Avers, "Statun", Airrat Max Full Assigument- "Flonda Air National Guard (FANG)

Herlong Airport Details:

• Alert 1: Not possible Due to no tower
• Alert 2: Aircraft Max Investigative Assignment
• Alert 3: Aircraft Full Assignmen

MARINE INCIDENTS

• Marine 32 (M32) Marine 34 (M34) Mine 42 (M42) Marine 5064504 are aluminum don boats with email outboards that are kept on that ARE Not acess for the way
• that be dispatched to inland waterways (ie lates ponds creets Rigid Holl Inflatibie Boat HRID) 44 RHID4412. à 19 tridged hull

FLOODIND":

To any EMS help:

17.07 Body Recovery (obvious DEATH)

Help shall be for one other,

One Marine Unit for the job

Appending CEMS

• WHAT WILL for an one 1

STANDARD ASSINGMENT:

• What will help and do the the time for

EXTRICATION ASSIGNMENT

HELP TO FOLLOWERS

• One

A WATER

APPROPRIATE-MARINE unit S

# CARDIAC/TRAUMA RED""

WHAT TO HELP-RED one

• What to help with the time

SHOTER

• what do is for*

MASS, CASUALTY INCIDENT (MCI) ASSIGNMENTS What is to do of,

• To help and what to what the time

TO HELP

• Will notify and will help the time What to then do +2 To one AND - Rescue

AUTOMATED SKYWAY EXPRESS**

EMS to Autornated Sunaway Express is as folows: 43.01 Passenger Leading Stanton •Standard assignment 43.02 Any Our Location

An Au may one to help stand in the end.