SFHealth 1 Con Respuestas PDF

Summary

This document contains questions about Health Cloud capabilities and implementation, including topics such as patient information, scheduling, provider information, and integration with other systems.

Full Transcript

39. Acustomer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile. Which Health Cloud capability should a consultant implement? Patient Path Enhanced Timeline Advanced Patient Card Enhanced Highligh...

39. Acustomer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile. Which Health Cloud capability should a consultant implement? Patient Path Enhanced Timeline Advanced Patient Card Enhanced Highlights Panel Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario? Healthcare Visit Manager Execute Health Scheduling Manage Home Health Field Dispatch Scheduler Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement? Facility Relationship Center Provider Relationship Card Provider Network Management HCProvider360 FlexCard Amedical device organization needs to track account information and its geographical details to provide information to representatives onsite. Which three objects support this scenario? Location Account Healthcare Facility Clinic Location Facility Address As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send. Which tool should a developer use to provide the necessary functionality? Salesforce PDF Generator Health Cloud Email Manager OmniStudio Document Generation Contract Lifecycle Management 4. A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment. Which capability should a consultant leverage to address this requirement? Benefits Eligibility and Verification Intelligent Appointment Management Identity Verification Utilization Management 16. A provider is looking to view a patient's insurance coverage, including co- pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component? Configure the link to the clearinghouse's endpoint using a Uniform Resource Create a named credential to support authenticated callouts. Create a new record for the HCBenVerConnect custom setting. Configure the Connection Label with the source system's API details. What are three requirements for implementing patients or members in Health Cloud? Ensure the Person Account object is used. Ensure the Account is the Parent to Household Accounts. Ensure the Parent Account field is blank. Ensure the Parent Contact object is blank Ensure 1-to-1 Account to Contact relationship. Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare. Which Health Cloud feature should a consultant leverage to meet this requirement? Patient Card Care Team Enhanced Timeline Actionable Relationship Center 12. While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard. Which underlying component should the consultant customize to achieve this? FlexCard Field Sets OmniScript Flow Aconsultant is implementing clinical assessments to track intake for a hospital leveraging the Discovery Framework. Which three functions is the consultant able to leverage with Health Cloud? Scoring Encrypted Text Branching Question Bank Image Analysis A pharma company wants the ability to: -Upload a patient's insurance card, including automatic Member Plan record creation -Runa benefits verification check -Schedule on behalf of the patient with a provider Which set of Health Cloud capabilities should enable the company to build this business process? Intelligent Appointment Management, Benefits Verification, Intelligent Document O Automation, eFax Integration Intelligent Document Automation, Intelligent Appointment Management, Intelligent © Document Reader, Benefits Verification Virtual Care, Intelligent Appointment Management, Intelligent Document O Automation, Intelligent Document Reader Which two data exchange standards support clinical data in Health Cloud? SDTM v3.2 FHIR R4 HL7 v2 DICOM 3.0 23. Administrators at Bloomington Caregivers track patients’ doctor visits in Health Cloud. The administrators need to send all of their patients’ visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle. Which integration pattern should a consultant recommend for this? Fire and Forget with an Enterprise Service Bus (ESB) tool Request and Reply with an Enterprise Service Bus (ESB) tool Nightly batch extract using an Extract, Transform, and Load (ETL) tool ERP system to call the FHIR Billing API in Health Cloud Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13. Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)? Ensuring information collected about children is protected with at rest and in-transit encryption Disclosing the organization's privacy policy to parents and obtaining their consent Implementing appropriate security measures to safeguard children's personal information Obtaining verified parental consent before collecting and storing any personal information of children Ensuring that Bloomington Caregivers’ system implementation partner has met all COPPA regulations during the build phase A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use? Integrated Care Management data model Clinical data model Electronic health record (EHR) data model Virtual Care data model A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options. Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction? Intelligent Form Reader Experience Cloud for Health Cloud Intelligent Appointment Management Provider Search Assessments and Recommendations 42. A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests. Which capability in Health Cloud helos the paver accomplish this? Integrated Care Management Provider Network Management Intelligent Appointment Management Utilization Management Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card. What are the two best practice recommendations to upload this information? Use Provider Card API. Use Composite API Request. Use Data Loader. Use Provider Relationship API. 18. Acustomer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud. Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)? Set related clinical objects to Controlled by Parent or Private. Set Health Details to Controlled by Parent or Private. Set Account and Contract to Private. Set Person Accounts to Private. Set Contact to Controlled by Parent. Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers’ administrators complete to successfully install the Health Cloud managed package in its org? Enable contacts to relate to multiple accounts. Enable person accounts from Setup. Enable Chatter settings from Setup. Make data protection details available in records. Log a support case to have person accounts enabled. A MedTech company needs to manage its run rate business to ensure contract compliance for its customers. Which two features of Health Cloud should a consultant recommend the company use? Remote Device Monitoring Sales Agreements MedTech Accelerator Advanced Account Forecasting Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system. Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for care services? Prior Authorization Referral Request Benefit Verification Care Services Admission, Discharge, and Transfer (ADT) 11. Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center. Which two steps should an administrator take as part of the implementation? Assign users the Health Cloud Crisis Support Center Management permission set license. Enable Crisis Support Center Management App in Setup. Install the Crisis Support Center unmanaged package. Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements. Apharma company wants to leverage Provider Search to help patients find nearby infusion clinics. Which Health Cloud tool should a consultant leverage to drive performance and scalability? Flow for Industries Data Processing Engine Pipeline Analytics Business Rules Engine A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts. Which data model should a consultant recommend the company use? Inventory Management Life Sciences Provider Engagement Intelligent Sales A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves. Which solution should a consultant recommend? Salesforce Scheduler Procedure Scheduling Intelligent Appointment Management Advanced Therapy Management A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention. Which three permission set licenses should a consultant assign to the security model! for these users? Contact Center for Health Cloud permission set license OmniStudio User permission set license CRM Content User permission set license Service Cloud User permission set license Health Cloud Platform permission set license A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management. Which feature should a consultant configure to accomplish this task? Care Plan Task Templates Intervention Templates Action Plan Templates Industry Template Library 14. A bugis assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds an additional line, causing formatting issues. How should the developer handle this in a DataRaptor without changing the underlvina data structures? Modify the Extract DataRaptor to concatenate the address fields by using a formula. Create a new Turbo Extract DataRaptor to trim the Address data in both fields. Adda Load DataRaptor to write the data into one new custom field. An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case? FlexCards Integration Procedures Document Generation DataRaptors OmniScript 40. A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals. Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately? Enable the enhanced Analytics for Healthcare setting in Setup. Assign appropriate permissions to internal users. Create custom report types for clinical objects. Adjust template care management reports and dashboards. 38. Acustomer compliance department requires encryption at rest, notification of activities, and extensive field tracking.What are some key considerations and recommended practices for supporting compliance in Salesforce? Enable Salesforce Shield to monitor data access and usage, configure Data Classification for sensitive data, and use Event Monitoring to track user activity. Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage. Enable field Audit Trail implement encryption for sensitive data and configure two-factor authentication for all users. Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks. A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org. What should a consultant recommend to the Salesforce administrator to expedite implementation? Install the Health Cloud Claims unmanaged package. Install an AppExchange prior authorization package. |nstall the Health Cloud Care Request Extensions package. Build custom page layouts and record types to support the requirement While setting up Advanced Therapy Management, a consultant wants to have patients associated to Care Programs during enrollment. They need to customize the Health Cloud enrollment process to match their customer's process. What should the consultant clone to customize for the customer, while leveraging out-of-the-box Health Cloud functionality? OmniScript Apex Class Flow FlexCard Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.Which two steps should a consultant take to complete this? Use Data Loader to load the respective data. Leverage the Health Cloud FHIR API. Use the Health Cloud Clinical Transition tool. Map objects and fields to the target objects. An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences.What else should the administrator complete post deployment of the enhanced timeline? Add the Timeline component to the Patient Lightning page and select the Timeline. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component. Add the Timeline component to the Patient Lightning page and activate the Timeline. Add the custom object to the Timeline after deployment, then add it to the Timeline component. Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network. What is available to extend the reporting capability of Health Cloud? CRM Analytics for Health Cloud Care Management Extension Reporting unmanaged package Insights for Health Cloud 35. Bloomington Caregivers is implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features. Which Health Cloud feature should a consultant recommend the company use in this scenario? Enrollment Consent OmniScript Program Eligibility OmniScript Program Enrollment Flow Care Plan Enrollment Flow 49. A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration. Which Health Cloud component should a consultant recommend for the Member record paae? Benefits Coverage Benefits Verification Eligibility Validation Coverage Confirmation An administrator is configuring security for a patient list. Which three considerations should the administrator take into account to ensure proper access to the list? Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list. Users with profile or permission sets that restrict access to an object cannot create a list using that object. Administrators can create restriction rules to offset a private organization-wide default setting. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list. Administrators can restrict access using HCPPatientListSecurity custom setting 19. An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request? Find the Timeline Orientation setting in Custom Metadata, which controls the orientation of all timelines, and change the value to vertical. Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record. Find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the orientation to vertical. Enable Timeline in Salesforce Setup, then set the toggle for vertical orientation to true to set all timeline orientations as vertical. 15. A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an appointment on the existing portal, the patient receives an email with the new address. How should a developer modify the existing Create Appointment Integration Procedure to solve the request? Update the Test Condition. Adda Conditional Block. Remove the Try-Catch. Build If-Elself logic. How should a consultant at a large provider system model a patient in Health Cloud? Configure Contact Configure Account Leverage Person Account Leverage Contact-Contact 21. A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations. Which two capabilities should a consultant customize to achieve this? Create a new UtilizationManagementSettings record in Custom Settings. Create a new Support Process to match the customer's process steps. Customize the Service Request object. Integrate ticinga AAiloCnft Direct far clortranic Drinar Aiithnrizatinne (aDA) Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce. Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud? Health Cloud Standard permission set license Health Cloud Foundation permission set license Health Cloud permission set license Health Cloud Platform permission set license 32. Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.What is an important consideration when implementing this in Health Cloud? An administrator can create lists or add records to existing lists from the Campaign object. If a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list. An administrator can create an override filter field on the person account. Filter logic for patient or member lists is controlled by formula fields on records. Apharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track: -Alist of all payer organizations -The plans offered by a given payer -the standard benefits available under a plan -Which plan a given patient is enrolled in and their specific insurance details Which set of objects should a consultant implement to meet these requirements? Payer, Plan Offering, Coverage Benefit, Member Plan Account, Purchaser Plan, Member Benefit, Insurance Plan Account, Purchaser Plan, Plan Benefit, Member Plan Purchaser, Insurance Plan, Insurance Benefit, Plan Detail A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information. Which group of people should a consultant work with to identify pain points and define project requirements? (Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect (Persona) Care coordinator (Stakeholder) Salesforce administrator (Stakeholder) Tableau developer (Persona) General physician (Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator (Persona) Contact Center adaent How should a consultant recommend modeling a physician's locations of service, when the physician practices at multiple hospitals and clinics? Healthcare Taxonomy Healthcare Provider Relationship Account Contact Relationship Healthcare Practitioner Facility 20. When accessing a person account record within Health Cloud, the user must have access to the entire account. What should a consultant do in this scenario, according to Health Cloud implementation best practice? Set Modify All on the Account object at the Profile level. Set the organization-wide default to Public Read Write for the Account object. Set Private for the Contact object. Set Contacts to Controlled by Parent. A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient's process. Which Health Cloud capability should a consultant implement to fulfill this requirement? Utilization Management Care Blockers Social Determinants of Health Clinical Barriers At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access. What should a consultant do to expand this access? Create a restriction rule for the Person Account object. Update organization-wide default for Account and Contract to Public Read-Only Create a user access policy with grant permissions. Create a criteria-based Account sharing rule. Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality. Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Manaqement? Health Cloud Standard permission set Provider Network Management permission set Health Cloud Utilization Management permission set Health Cloud Foundation permission set When implementing Provider Search functionality, which two changes allow an external user to access search results? Create a sharing rule on the Care Provider Searchable Field object to share with external users. Use Experience Builder to add the Provider Search component to a page on the site. Give the site user profile Read access to the Data Pipeline object. Give the site user profile Read access to the Care Provider Searchable Field object. Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features. Which Health Cloud feature should a consultant recommend the company use in this scenario? Verify Customer Identity Process Flow Identity Verification Flow Templates Customer Identity OmniScript Templates Reusable Verication Flexcards Bloomington Caregivers would like to send patient clinical data to an external payer. How should a consultant advise Bloomington Caregivers to make this information available to the payer using the most cost-effective method in out- of-the-box Health Cloud? Leverage the FHIR R4 Patient API. Use MuleSoft Accelerator with HL7 API Use a third-party tool from AppExchange. Build a custom remote call-in API into Salesforce.

Use Quizgecko on...
Browser
Browser