Oral Communication 11: Verbal and Nonverbal Communication - Lesson 1

ORAL COMMUNICATION 11 LESSON 1 NATURE & ELEMENTS OF COMMUNICATION PART 1: VERBAL & NON VERBAL COMMUNICATION Oral communication 11 Verbal and Nonverbal Communication EARL URBA...

ORAL COMMUNICATION 11 LESSON 1 NATURE & ELEMENTS OF COMMUNICATION PART 1: VERBAL & NON VERBAL COMMUNICATION Oral communication 11 Verbal and Nonverbal Communication EARL URBANO  LEARNING TARGETS Define/s communication. Explain/s the nature and process of communication. Differentiate/s the various models of communication. Distinguish/es the unique feature(s) of one communication process from the other. Oral communication 11 Verbal and Nonverbal Communication EARL URBANO  LEARNING TARGETS Explain/s why there is a breakdown of communication. Use/s various strategies in order to avoid communication breakdown. Demonstrate/s sensitivity to the socio cultural dimension of communication situation with focus on culture and gender. Oral communication 11 Verbal and Nonverbal Communication EARL URBANO  “MEANING IS NOT FOUND IN WORDS, BUT IS CREATED BY PEOPLE.” Oral communication 11 Verbal and Nonverbal Communication EARL URBANO  BIG IDEAS 1. WHAT IS COMMUNICATION? 2. WHY DO WE COMMUNICATE? 3. HOW DO WE COMMUNICATE? Oral communication 11 Verbal and Nonverbal Communication Rosa Maria Aguado's Class Oral communication 11 Verbal and Nonverbal Communication EARL URBANO COMMUNICATION Communication is derived from the latin word “Communis”, which means “to share”. The prefix “C-O-M” means “together”. There must be an understanding or a coming together for successful communication to take place. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class COMMUNICATION the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else (http://www.merriam-webster.com) Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class COMMUNICATION the exchange of information and the expression of feeling that can result in understanding (http://dictionary.cambridge.org) Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  LET'S ASSUME CAN YOU DIFFERENTIATE THE IMAGES BASED ON THEIR BODY LANGUAGE? TELL US THE DIFFERENCE. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  VERBAL COMMUNICATION VERBAL COMMUNICATION REFERS TO COMMUNICATION THAT MAKES USE OF LANGUAGE IN EXPRESSING IDEAS OR EMOTIONS. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  NONVERBAL COMMUNICATION NONVERBAL COMMUNICATION REFERS TO COMMUNICATION THAT DOES NOT MAKE USE OF LANGUAGE TO COMMUNICATE. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  VERBAL VS NONVERBAL 01 MEDIUM Verbal communication employs spoken or written language, whereas nonverbal communication utilizes body movements, expressions, and other visual cues. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  VERBAL VS NONVERBAL 02 CLARITY Verbal communication is often more explicit and direct, as words convey specific meanings. Nonverbal cues can be more abstract and require interpretation. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  VERBAL VS NONVERBAL 03 SPEED Verbal communication can convey information more rapidly than nonverbal cues, which might need more time to be observed and understood. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  TYPES OF NONVERBAL 01 CHRONEMICS 03 HAPTICS 02 KINESICS 04 PROXEMICS Oral communication 11 Verbal and Nonverbal Communication Rosa Maria Aguado's Class Oral communication 11 Verbal and Nonverbal Communication EARL URBANO  CHRONEMICS CHRONEMICS REFERS TO THE USE OF TIME AS A NONVERBAL COMMUNICATION TOOL. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class EXAMPLES OF CHRONEMICS PUNCTUALITY IN MEETINGS In a business setting, a manager schedules a meeting with their team members. Some team members arrive precisely on time, while others arrive a few minutes late. The difference in their timing communicates their respect for schedules and punctuality. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class EXAMPLES OF CHRONEMICS SPEED DURING PRESENTATIONS A student is delivering a presentation in class. Some students speak rapidly and finish their presentations within the allotted time, while others speak slowly and exceed the time limit. The varying speech speeds reflect different approaches to time management and communication. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class EXAMPLES OF CHRONEMICS RESPONSE TIME TO TEXT Two friends are having a text conversation. One friend responds to messages almost instantly, while the other takes longer intervals to respond. The response times convey their availability, attention, and the level of priority they assign to the conversation. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  KINESICS KINESICS PERTAINS TO THE STUDY OF BODY MOVEMENTS, FACIAL EXPRESSIONS, AND GESTURES. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF KINESICS DURING A JOB INTERVIEW During a job interview, a candidate maintains steady eye contact, sits up straight, and offers a firm handshake. These nonverbal cues indicate confidence, professionalism, and a positive attitude. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF KINESICS EXPRESSING DISAGREEMENT During a team meeting, a team member subtly rolls their eyes and crosses their arms when a colleague presents an idea they disagree with. These gestures convey disagreement without using words. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF KINESICS GREETING AN OLD FRIEND Two friends meet after a long time apart. They both smile widely, open their arms for a warm hug, and their faces light up with excitement. These body language cues express happiness and affection. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  HAPTICS HAPTICS INVOLVES THE USE OF TOUCH AS A FORM OF NONVERBAL COMMUNICATION. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF HAPTICS COMFORTING A FRIEND A friend is upset, and you offer a gentle pat on the back or a reassuring hug to provide comfort and support. The physical touch communicates empathy and solidarity. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF HAPTICS GREETING A LOVED ONE When you meet a close family member or friend after a long time, you may greet them with a warm embrace, a kiss on the cheek, or a hearty handshake. These physical gestures express affection and happiness. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF HAPTICS PROFESSIONAL HANDSHAKE In a business setting, you meet a potential client for the first time. A firm and confident handshake can convey professionalism, trustworthiness, and a positive first impression. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  PROXEMICS PROXEMICS FOCUSES ON THE USE OF SPACE AS A NONVERBAL COMMUNICATION ELEMENT. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF PROXEMICS SPACE ON PUBLIC TRANSPORT Passengers on a crowded subway maintain a comfortable distance from each other to respect personal space. They stand at a distance that prevents discomfort while allowing for efficient use of the available space. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF PROXEMICS SEATING PREFERENCES In a classroom, some students prefer sitting closer to the teacher, while others choose seats towards the back. These choices are influenced by individual comfort zones and preferences for interaction. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  EXAMPLES OF PROXEMICS APPROACHING A STRANGER At a social event, someone initiates a conversation by standing at an appropriate distance, neither invading the other person's space nor staying too far. This balance communicates openness and respect. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class  WRAP UP Verbal communication refers to communication that makes use of language in expressing ideas or emotions. Other than words, nonverbal communication involves body language, gestures, appearance, and silence. The signs and signals we convey to others using our personal and social space are referred to as proxemics. Kinesics refers to the use of body parts, such as hands, arms, body, and face movements, in communicating ideas or emotions. Chronemics looks at how people use time. It enables us to comprehend how people conceptualize and organize time in their interactions and interpersonal relationships. Haptics refers to the use of the sense of touch in communication. It is a type of nonverbal communication in which people communicate through touch. Oral communication 11 Verbal and Nonverbal Communication Rosa Maria EARL Aguado's URBANO Class