FINAL MARAGED - MIS201.pdf

SEU | ELITE – MIS201 FINAL 2023, 3RD TERM MIS SEU | ELITE  SEU | ELITE - MIS201 Question 1 …………is a method of converting an original message into a form that can only be read by the intended receiver A. Encr...

SEU | ELITE – MIS201 FINAL 2023, 3RD TERM MIS SEU | ELITE  SEU | ELITE - MIS201 Question 1 …………is a method of converting an original message into a form that can only be read by the intended receiver A. Encryption ✅ B. Firewalls C. Virtual private networking D. Secure Socket Layer Question 2 ______ is a risk of open-source CRM systems. A. Variety B. Cost C. Quality control ✅ D. Customization Question 3 Which of the following is NOT a market pressure? A. Information overload ✅ B. The changing nature of the workforce C. Powerful customers D. Globalization  SEU | ELITE - MIS201 Question 4 _ portals automate the business processes involved in selling products from a single supplier to multiple buyers. A. Corporate B. Procurement C. Distribution ✅ D. Affiliate Question 5 …………is the use of radio waves to read and capture information stored on a tag attached to an object. A. WSNs B. QR C. RFID ✅ D. Infrared Question 6 The smaller version of a data warehouse used by a single function is faster, easier to create and manage, cheaper, targeted to specific users A. Data Marts ✅ B. Data Model C. Database D. Big Data  SEU | ELITE - MIS201 Question 7 Data by itself is not useful unless A. It is processed to obtain information ✅ B. It is collected from diverse sources C. It is properly stated D. It is massive Question 8 The ___ is a fixed report, regularly scheduled based on data extracted and summarized from the firm's underlying transaction processing systems. A. Routine Report✅ B. Key Indicator Report C. Comparative Report D. Drill Down Report Question 9 Procurement Portal is considered _________ in the supply chain A. Downstream B. Bullwhip Effect C. Internal D. Upstream ✅ Question 10 If a company rents ERP software, this is called _____ ERP implementation. SaaS ✅ EaaS Best-of-breed Vanilla  SEU | ELITE - MIS201 Question 11 All of the following are potential problems with on-demand CRM, except: A. Giving strategic data to a vendor is risky. B. It is difficult to modify hosted software. C. The vendor could prove unreliable. D. It increases costs for the organization. ✅ Question 12 ………………… is a medium-range wireless network. A. Wi-Fi ✅ B. Bluetooth C. Ultra-Wideband D. Near-Field Communications Question 13 Why is overstocking warehouses not an effective solution for a problem of low availability? A. It increases inventory costs. ✅ B. It increases sales costs. C. It is an inefficient use of raw materials D. It does not speed product time to market. Question 14 There are five basic components of SCM, those include Plan, Source, Make, _, and______ A. Deliver, Return ✅ B. Deliver, Purchase C. Return, Purchase D. Order, Flow  SEU | ELITE - MIS201 Question 15 If you choose the vanilla approach to ERP implementation, you are choosing to write _ computer code. A. all new B. some C. no ✅ D. lots of Question 16 You are having problems connecting your computer to your college’s network, so you call the IT help desk. This is a customer-………………… CRM application. A. Touching B. Facing ✅ C. Interacting D. Directing Question 17 _ networks collect data from many points over an extended space. A. Wi-Fi B. Wireless sensor ✅ C. WiMAX D. Near-Field Communications  SEU | ELITE - MIS201 Question 18 Search engines are part of the ______ network application category. A. Discovery✅ B. Communication C. Collaboration D. Education Question 19 Which of the following is an example of unintentional threats to Information Systems? A. Human errors ✅ B. Theft of equipment C. Identity theft D. Information extortion Question 20 Providing historical, current, and predictive views of business operations and environments gives organizations a competitive advantage in the marketplace A. Business Intelligence✅ B. Database management system (DBMS) C. Data Dictionary D. Structured Query Language (SQL)  SEU | ELITE - MIS201 Question 21 If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an A. CRM B. Intranet ✅ C. ERP D. Extranet Question 22 Which of the following is not an advantage of IoT? A. Connected Infrastructure B. Security✅ C. Automation And Control D. Time-saving Question 23 Customer-touching CRM applications are also called ____ CRM applications. A. Traditional B. Collaborative C. Electronic ✅ D. Analytical  SEU | ELITE - MIS201 Question 24 In the………………… phase of the decision-making process, managers examine a situation, identify, and define the problem. A. Design B. Implementation C. Choice D.Intelligence✅ Question 25 _______ refers to any assets that provide an organization with an edge against its competitors in some measure such as cost, quality, or speed. A. Value Chain B. Support Activities C. Competitive Advantage ✅ D. Primary Activities Question 26 A suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes best describes. A. SCM software. B. ERM software. C. CRM modules. D. ERP systems. ✅  SEU | ELITE - MIS201 Question 27 One of the Business Analytics Presentation Tools is [CLO 1.1] A. Online Analytical Processing B. Data mining C. Dashboards ✅ D. Decision Support Systems Question 28 Which of the following is not a High-Quality Data A. Accurate B. Conflicting ✅ C. Reliable D. Complete Question 29 _ is the process in which an organization assesses the value of each asset being protected, estimates the probability that it will be compromised, and compares the probable costs of an attack with the costs of protecting the asset. A. Risk analysis ✅ B. Risk mitigation C. Risk acceptance D. Risk management  SEU | ELITE - MIS201 Question 30 ………………… CRM systems provide business intelligence by analyzing customer behavior and perceptions. A. Intelligent B. Analytical ✅ C. Operational D. Persuasive CASES QUESTIONS Question 31 Case: You receive an e-mail from your bank informing you that they are updating their records and need your password. Which of the following statements is true? A. The message could be a denial-of-service attack. B. The message could be a Trojan horse attack. C. The message could be a phishing attack. ✅ D. The message could be an industrial espionage attack. Question 32 Case: You are the owner of a company that creates custom state-of-the-art furniture. You do not know what your customers want, and therefore do not order raw material for furniture unless you will physically start using it for your creations. This kind of inventory is called: A. Vendor-managed inventory B. Just-in-time inventory✅ C. Cycle inventory D. Vertical inventory  SEU | ELITE – MIS201 Question 33 Case: Ahmad noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. He decided to set up a tie store on his campus and offer sports-themed ties as well as solid-colored ties in his school colors. He started offering a “punch card” promotion -- buy three ties and get the fourth one for half off. This “punch card” promotion is a form of A. Loyalty program. ✅ B. Cross-selling C. Bundling D. Up-selling Question 34 Case: The electricity company is collecting your electrical usage during the month and based on that the monthly bill is generated, which method has been used? A. Customer Relationship Management System B. Batch Processing ✅ C. Online Transaction Processing D. Distributed Processing Question 35 Case: STC's implementation of a Web-based digital dashboard to provide managers with real- time information such as customer complaints is an example of A. Improved flexibility. B. Improved decision-making. ✅ C. Customer and supplier intimacy D. Improved efficiency.  SEU SEU SEU| ELITE | |ELITE- ‫المقرر‬ ELITE -- FINAL EXAM 1ST TERM 2022\23 MIS201 SEU | ELITE  SEU | ELITE - Q1- …………… is the use of radio waves to read and capture information stored on a tag attached to an object A. QR B. RFID C. WSNs D. infrared Q2- if a university sets up web-based information system that faculty could access to record student grades and to advise students that would be an example of; A. CRM B. ERP C. extranet D. intranet Q3- 3) There are five basic components of SCM, those include: Plan, Source, Make,…………, and………….. A. "Order, flow" B. "Deliver, return" C. "Return, purchase" D. "Deliver, purchase" Q4- Customer-touching CRM applications are also called………….. CRM applications. A. traditional B. analytical C. collaborative D. electronic Q5- Which of the following is not an advantage of IoT? A. Security B. Improved Customer Engagement C. Reduced Waste D. Enhanced Data Collection  SEU | ELITE - Q6- The ………………. Is a set of long range goals that describe the IT infrastructure and identify the major IT initiatives needed to achieve the organization’s goals? A. IT architecture B. IT strategic plan C. organization’s mission D. organization’s operational plan Q7- If a company rents ERP software, this is called………… ERP implementation A. SaaS B. EaaS C. best-of-breed D. Vanilla Q8- ………….. networks collect data from many points over an extended space. A. Wi-Fi B. WiMAX C. wireless sensors D. NFC Q9- You are having problems connecting your computer to your college’s network, so you call the IT help desk. This is a customer………. CRM application A. facing B. directing C. interacting D. touching Q10- The……………… is a fixed report, regularly scheduled based on data extracted and summarized from the firm's underlying transaction processing systems. A. Comparative Report B. Drill Down Report C. Routine Report D. Key Indicator Report  SEU | ELITE - Q11- ……………… is a risk of open-source CRM systems. A. Quality control B. Customization C. Variety D. Cost Q12- the systems design step answers the question …………… A. How much will the information system cost? B. What is the effective operational life of the system? C. Who will benefit from use of the information system being developed? D. How will the information system resolve the business problem? Q13- one of the business analytics presentation tools is A. online analytical processing B. data mining C. dashboards D. decision support systems Q14- is the process in which an organization assesses the value of each asset being protected, estimates the probability, that it will be compromised, and compares the probable costs of an attack with the costs of protecting the asset A. risk analysis B. risk mitigation C. risk acceptance D. risk management Q15- If you choose the vanilla approach to ERP implementation, you are choosing to write………….computer code. A. Some B. No C. Lots of D. All new Q16- ………. CRM systems provide business intelligence by analyzing customer behavior and perceptions A. operational B. analytical C. intelligent D. persuasive Q17- In the…………phase of the decision-making process, managers examine a situation and identify and define the problem. A. Implementation B. Choice C. Design D. Intelligence Q18- Procurement Portal is considered ……….. in the supply chain a. Upstream b. Uninvolved c. Downstream d. Internal Q19- Which of the following is the right order of the System development life cycle stages? A. "Programming and testing, implementation, operation and maintenance, Systems investigation, systems analysis, and systems design" B. "Programming and testing, implementation, systems investigation, systems analysis, systems design, operation and maintenance" C. "Systems investigation, programming and testing, implementation, systems analysis, systems design, operation and maintenance" D. "Systems investigation, systems analysis, systems design, programming and testing, implementation, operation and maintenance" Q20- which of the following is false? A. the quality control used by manufacturing units uses metrics B. the POM function within an organization monitors sales C. some companies allow their vendors to manage their inventory D. inventory management determines how much inventory to order Q21- is a method of converting an original message into a form that can only be read by the intended receiver A. VPN B. firewalls C. encryption D. secure socket layer Q22- a suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes best describes A. ERM software B. ERP software C. SCM software D. CRM software Q23- Which of the following is not a goal of supply chain management? A. to increase cycle time B. to improve customer service C. to decrease inventory levels D. to improve business processes Q24- ………….. is a medium-range wireless network A. NFC B. ultra-wideband C. bluetooth D. Wi-Fi Q25- data by itself is not useful unless A. it is properly stated B. it is processed to obtain information C. it is collected from diverse sources D. it is massive Q26- providing historical, current, and modern predictive views of business operations and environments gives organizations a competitive advantage in the marketplace A. database management system B. structured query language (SQL) C. data dictionary D. business intelligence Q27- Potential problems with on-demand CRM include all of the following except: A. Giving strategic data to a vendor is risky. B. The vendor could prove unreliable. C. It is difficult to modify hosted software. D. It increases costs for the organization Q28- why is overstocking warehouses not an effective solution for a problem of low availability? A. it does not speed product time to market B. it is an inefficient use of raw materials C. it increases inventory costs D. it increase sales costs Q29- ………. portals automate the business processes involved in purchasing products between a single buyer and multiple suppliers. A. Affiliate B. Distribution C. Procurement D. Corporate Q30- the smaller version of a data warehouse used by a single function is faster, easier to create and manage, cheaper, and targeted to specific users A. big data B. data mart C. data model D. database CASE STUDY: Q31- You receive an e-mail from your bank informing you that they are updating their records and need your password. Which of the following statements is true? A. The message could be a denial-of-service attack. B. The message could be a phishing attack. C. The message could be a back door attack. D. The message could be a Trojan horse attack. Q32- STC’s implementation of a web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of A. improved flexibility B. improved decision making C. improved efficiency D. customer and supplier intimacy Q33: The electricity company is collecting your electrical usage during the month and based on that the monthly bill is generated, which method has been used? A. Batch Processing B. Distributed Processing C. Online Transaction Processing D. Customer Relationship Management System Q34- You are the owner of a company that creates custom state of the art furniture. You do not know what your customers want, and therefore do not order raw material for furniture unless you will physically start using it for your creations. This kind of inventory is called: A. Make-to-order inventory B. Just-In-Time inventory C. Vertical inventory D. Sell-on-demand inventory Q35- Ahmad noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. He decided he was going to set up a tie store on his campus and offer sports themed ties as well as solid colored ties in her school colors. He started offering a “punch card” promotion -- buy three ties and get the fourth one for half off. This “punch card” promotion is a form of A. Up-selling B. Cross-selling C. loyalty program. D. Customer intimacy  SEU | ELITE – MIS201 FINAL 2023, 2ND TERM MIS201 SEU | ELITE  SEU | ELITE – MIS201 Is a medium-range wireless network. O A. Ultra-Wideband O B. Wi-Fi✅ C. Near-Field Communications O D. Bluetooth Which of the following is NOT a market pressure? O A. Powerful customers O B. Information overload✅ O C. Globalization O D. The changing nature of the workforce The ______ is a fixed report, regularly scheduled based on data extracted and summarized from the firm's underlying transaction processing systems, O A. Key Indicator Report O B. Comparative Report C. Drill Down Report D. Routine Report✅ Which of the following is an example of unintentional threats to Information Systems? A. Information extortion O B. Theft of equipment C. Human errors✅ D. Identity theft  SEU | ELITE – MIS201 _______ portals automate the business processes involved in selling products from a single supplier to multiple buyers. A. Distribution✅ O B. Corporate O C. Procurement O D. Affiliate There are five basic components of SCM, those include Plan, Source, Make,______ and _______ O A. Deliver, Purchase O B. Deliver, Return✅ C. Return. Purchase O D. Order, Flow Which of the following is not a High-Quality Data O A. Reliable O B. Conflicting✅ O C. Accurate O D. Complete Customer-touching CM applications are also called______ CRM application. O A. Collaborative O B. Analytical C. Traditional D. Electronic✅  SEU | ELITE – MIS201 Search engines are part of the __________ network application category. O A. Education O B. Communication O C. Discovery✅ O D. Collaboration _______ is the use of radio waves to read and capture information stored on a tag attached to an object. O A. RFID ✅ O B. QR O C. Infrared O D. WSNs _________ is the process in which an organization assesses the value of each asset being protected, estimates the probability that compares the probable costs of an attack with the costs of protecting the asset. O A. Risk management ©B. Risk acceptance O C. Risk analysis✅ O D. Risk mitigation ________ CRM systems provide business intelligence by analyzing customer behavior and perception O A. Analytical✅ O B. Persuasive C. Intelligent O D. Operational  SEU | ELITE -MIS201 The smaller version of a data warehouse used by a single function is faster, easier to create and manage, cheaper, targeted to specific users. OA Data Model O B. Database OC. Data Marts✅ OD. Big Data ________ refers to any assets that provide an organization with an edge against its competitors in some measure such as cost, quality, or speed. O A Value Chain O 8. Support Activities O C. Competitive Advantage✅ 0D. Primary Activities Providing historical, current, and predictive views of business operations and environments gives organizations a competitive advantage O A Structured Query Language (SQL) O B. Business Intelligence ✅ O C Database management system (DBMS) O D. Data Dictionary All of the following are potential problems with on-demand CRM, except: O A. The vendor could prove unreliable. O B. It is difficult to modify hosted software. O C. Giving strategic data to a vendor is risky. O D. It increases costs for the organization ✅.  SEU | ELITE – MIS201 You are having problems connecting your computer to your college's network, so you call the IT help desk. This is a customer________ CRM application. ©A. Facing✅ ©B. Directing O C Touching D. Ineracting Procurement Portal is considered ________ in the supply chain O A. Bullwhip Effect O B. Upstream✅ O C. Downstream O D. Internal If you choose the vanilla approach to ERP implementation, you are choosing to write______ computer code A. all new B. no✅ C. lots of D. some Which of the following is not an advantage of loT? O A. Automation And Control O B. Time-saving O C. Connected Infrastructure O D. Security✅  SEU | ELITE – MIS201 _______ networks collect data from many points over an extended space O A. WiMAX O B. Near-Field Communications O C. Wireless sensor✅ O D. Wi-Fi In the________.phase of the decision-making process, managers examine a situation, identify, and define the problem O A Design O B. Implementation O C Choice O D. Intelligence✅ A suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes best describes. O A. SCM software. O B. ERM software. O C. ERP systems✅ O D.C.RM modules. One of the Business Analytics Presentation Tools is [CLO 1.1] O A. Dashboards ✅ O B. Online Analytical Processing O C. Data mining O D. Decision Support Systems  SEU | ELITE - MIS201 is a risk of open-source CRM systems. O A. Variety O B. Cost O C. Customization D. Quality control✅ Why is overstocking warehouses not an effective solution for a problem of low availability? O A. It is an inefficient use of raw materials B. It increases sales costs. O C. It does not speed product time to market. O D. It increases inventory costs. ✅ If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an A. Extranet B. ERP C. Intranet✅ D. CRM Data by itself is not useful unless O A. It is massive. O B. It is collected from diverse sources O C. It is properly stated O D. It is processed to obtain information✅ If a company rents ERP software, this is called_______ ERP implementation. A. SaaS✅ B. EaaS C. Best-of-breed D. Vanilla  SEU | ELITE – MIS201 CASES QUESTIONS Case: You are the owner of a company that creates custom state-of-the-art furniture. You do not know what your customers want, and therefore do not order raw material for furniture unless you will physically start using it for your creations. This kind of inventory is called: O A. Cycle inventory B. Vertical inventory O C. Just-in-time inventory✅ O D. Vendor-managed inventory Case: You receive an e-mail from your bank informing you that they are updating their records and need your password. Which of the following statements is true? O A. The message could be a Trojan horse attack ©B. The message could be a phishing attack✅ O C The message could be an industrial espionage attack C D. The message could be a denial-of-service attack Case: Ahmad noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. He decided to set up a tie store on his campus and offer sports-themed ties as well as solid-colored ties in his school colors. He started offering a "punch card" promotion - buy three ties and get the fourth one for half off. This "punch card" promotion is a form of O A. Loyalty program✅ O B. Bundling O C. Cross-selling O D. Up-selling  SEU | ELITE – MIS201 Case: STC's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of O A. Improved efficiency. O B. Improved decision-making ✅. O C. Customer and supplier intimacy O D improved flexibility Case: The electricity company is collecting your electrical usage during the month and based on that the monthly bill is generated, which method has been used? O A. Online Transaction Processing O B. Distributed Processing O C. Customer Relationship Management System ©D. Batch Processing✅