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UNIT ONE UNIT LEARNING OUTCOMES...

UNIT ONE UNIT LEARNING OUTCOMES α Learners can use vocabulary related to skills and personal qualities. CAREER CHOICES Learners can use a range of phrases for giving advice and making suggestions. Learners are aware of simple ways to build rapport at first meetings and can use a range of appropriate questions. Learners can use a range of expressions to start, close and show interest in simple, face-to-face conversations on familiar topics. Learners can write an email introducing themselves to work colleagues. ‫الكفاءات‬ LEAD IN: TRANSFERABLE SKILLS PT. 1 LEAD IN: TRANSFERABLE SKILLS PT. 2 ‫أو املهارات‬ W Discuss these questions. 1 Is there an expression in Exercise 1 that definitely doesn’t describe you? 2 Which is a) the most important b) the least important life skill in the box? Why? www.ix ‫عنده الكثير من‬ ‫العب فريق‬ ‫يمتلك مهارات يمتلك‬ α LEAD IN: TRANSFERABLE SKILLS PT. 3 VOCABULARY PT. 1 Discuss the question. According to the video you’re going to watch, employers want skills that can be applied to a range of What do these words and phrases mean? Match them with the best situation (a–h): tasks and roles. What skills do you think this means? Give examples. You … ‫يستطيع فعل ذلك‬ ‫القدرة على التفكير خارج الصندوق‬ ‫وضع األهداف‬ ‫استخدام التفكير النقدي‬ https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- -1 can think outside the box. -2 have a can-do attitude. -3 can set goals. -4 use critical thinking. 04f1e00a8d44/1/file/resources/activities/online/BPB1_01_TransferableSkills_03_eR/index.html You … -a. decided to save money for a holiday a year in the future. 3 -b. did a difficult project without complaining. 2 -c. carefully checked information you found on the internet to make sure it was true. -d. asked your teacher if you could make a short film instead of handing in an essay 1 : ‫طريقة السؤال في االختبار كالتالي‬ VOCABULARY PT. 2 VOCABULARY PT. 3 ‫ ( و أي‬Adjective ) ‫أي منهم صفة‬ ( Noun ) ‫منهم إسم‬ ‫🛑 معلومة‬ ‫ ( بعضها تنتهي‬Nouns ) ‫األسماء‬ soon You … Complete the tables with the correct words. ‫عنده الكثير من العزم و اإلصرار‬ ‫العب في فريق‬ ‫يمتلك النزاهة‬ ‫يمتلك مهارات تواصل جيدة‬ -5 have a lot of determination. -6 are a team player. -7 have integrity. -8 have good communication skills. Adjective Noun Adjective Noun You … 1 adaptability 7 independence a in -e. found a wallet with a lot of money in it and returned it to the owner. 7 flexible em 2 III ambitious I 8 -f. took four tries to pass your driving test, but never gave up, and kept studying and practicing. 5 3 Motivation 9 passion Iw -g. worked with a group of friends to start a weekend cycling club. 6 Confident 4 In enthusiastic 10 n ww 8 -h. spoke clearly when you gave a presentation and really listened to questions from the audience 5 Dependability 11 honesty Resourceful 5 w1 authentic 12 ow as site ‫و‬  WRITING A JOB DESCRIPTION PT.1 ‫الوظائف‬ WRITING A JOB DESCRIPTION PT.2 Jobs Look at the jobs below. Discuss how some of the transferable skills from the previous 2 exercises are necessary for each job. - Think of a job: one from the previous exercise, one you know about or one you would like to do. -Accountant Write down the name of the job, e.g. personal trainer, accountant, salesperson, etc. -construction -worker List 3–5 things the person needs to do, e.g. lead classes, take care of company money, meet customers, etc. -factory worker Identify skills that the person needs to have to take care of the responsibilities you’ve listed. Use skills from Exercises 6 -journalist -personal trainer and 7, or your own ideas. am -Politician - Write a job description based on your research. -professional athlete -salesperson teacher Haye need ought GRAMMAR PT. 1 GRAMMAR PT. 2 too 1 0 1 www.mw.in 1 cnn.la must_should Complete the sentences from the programme using the words below. could - How – ought – should - Why don’t you - Why not try 1 _____ deleting everything you’ve written about yourself? iI i 2 _____ take your description of yourself … and for each word, think of an example from your own experience that shows mn who you are? 6 1 3 _____ about telling me about something creative that you’ve done? 4 You reallyshould _____ put that on your social media profile – you designed and built a website. 5 You _____ consider putting something about that on your profile. could 6 You _____ to think outside the box. ought FUNCTIONAL LANGUAGE PT. 1 GRAMMAR PT. 3 α discuss these questions. 1- Why do people attend careers events? Choose the correct option in bold to complete the sentences. 1 Why don’t you send / to send an email to some companies? 2- What are employers looking for at a careers event? iwi 2 How about to set up / setting up your own website? 3 You should to research / research the companies you’re interested in. 3- Have you ever attended a careers event? What was your experience? 4 Why not try make / making a video for YouTube? w 5 You ought to spend / spending some time improving your online profile. 6 You could think / to think about meeting some people who work in the industry. 7 What about asking / to ask your teacher for some help? w1 FUNCTIONAL LANGUAGE PT. 2 LISTENING PT. 1 α ‫نصائح حول كيفية‬ ‫االستعداد لحدث مهني‬ Look at these tips on how to prepare for a careers event. Choose the three most important tips for you. Explain your Ella and Jamie are attending a careers event. They both speak to Ben, a recruiter from a large specialised travel agency. choices 1 Look at the list of attending companies and target those that interest you most. Listen to the two conversations. Who was better prepared, Ella or Jamie? 2 Update your CV and bring several copies. https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 3 Take a fi le to collect business cards and brochures. o.is 04f1e00a8d44/1/file/resources/activities/online/BPB1_01_BusinessSkills_03_eR/index.html 4 Research your target employers and prepare a list of questions you want to ask. 1 How did Ella prepare for the careers event? 5 Write an online profile. 2 What relevant skills and qualifi cations can Ella off er the company? 6 Prepare a short, professional introduction (your experience, strengths, career interests and goals). 3 What was the outcome of the conversation with Ben for Ella? 7 Dress professionally, as if you were going to an interview. 4 What relevant skills can Jamie off er the company? 8 Arrive early, and plan extra time for locating your target employers. 5 How did Jamie prepare for the careers event? 6 What was the outcome of the conversation with Ben for Jamie? 7 How could Ella and Jamie have been better prepared?  LISTENING PT. 2 READING α Complete the questions and phrases from the two conversations in the previous exercise with the words and phrases To: Marketing staff From: Elenor Rinna below. Then listen again to check your answers. Subject: Good morning! ask you a few questions - been nice talking - could I just ask for your time - how are you - in charge of - in touch with really - Dear / Welcome colleagues, I would like to introduce me / myself as the new Account Executive in your department. Before I joined / join this company, see - tell me more – sounds I was working in a similar position in a very small company in Sweden. However, I wanted / am wanting to work for a larger 1 Can you put _____ me the person _____ your marketing projects? company so I am really excited to be working by / for this company. Please feel free to contact me by email or phone if / so 2 Can you _____ about that? you have any questions. I very much look forward to meet / meeting you all in person. Kind / Truly regards, 3 I’d like to _____, if possible. 4 Good morning. _____ enjoying the fair? 5 It’s _____ to you. 6 That _____ interesting. 7 I _____, wonderful. 8 Sorry, _____ you a few questions about Travelogue? 9 Thank you _____, Ben. I really appreciate it. 10 Oh, _____? α UNIT LEARNING OUTCOMES UNIT TWO BUSINESS SECTORS Learners can use vocabulary related to different sectors and industries which drive economic activity. Learners can use the Past Simple and Past Continuous to talk about past events. Learners are aware of ways to take turns and can use a range of expressions to interrupt and manage interruptions in a meeting. Learners can use a range of expressions to leave a clear and concise voicemail message. Learners can write an email containing action points from a meeting. LEAD IN: JAPAN’S ECONOMY PT. 1 LEAD IN: JAPAN’S ECONOMY α PT. 2 Watch the video 2.1.1 and check your predictions. https://eps.openclass.com/pulse- sa/api/item/476d8a9d-4c5b-4f24-9ef6- Discuss these questions. 04f1e00a8d44/1/file/resources/activities/online/BPB1_ 1 In what ways do you think Japan is very traditional and in what ways is it very modern? 02_JapansEconomy_04_eR/index.html 1 We think of the USA leading in the internet technology sector. 2 How has Japanese popular culture had an impact on the world? Give examples. 2 Japan is the second largest industrialised economy in the world. 3 How has Japanese industry had an impact on the world? Give examples. α 3 The country's banks and financial market are an important part of the economy. 4 What do these Japanese companies make or do? 4 Japan was slow to use robots in car manufacturing. 5 Japanese cars were not popular in other countries in the 1970s. Canon - Mitsubishi - Nikon - Nintendo - SoftBank - Sony - Toyota 6 Japan's car manufacturers continue to invent new vehicles in the twenty- first century. 7 The Sony Walkman was a revolutionary product because it was very cheap. 8 Both Nintendo and Sony sell popular video game consoles. LEAD IN: JAPAN’S ECONOMY PT. 3 LEAD IN: JAPAN’S ECONOMY PT. 4 α Decide if these sentences are true (T) or false (F). Watch the video again and check. Then correct the incorrect sentences. 1 We think of the USA leading in the internet technology sector. Discuss the questions. 1 According to the video, how was Japan able to build a strong car industry? α 2 Japan is the second largest industrialized economy in the world. 2 What two examples of more recent innovations in Japan’s car industry are mentioned in the video? 3 The country’s banks and fi nancial market are an important part of the economy. 3 How did the Sony Walkman change the way we live today? 4 Japan was slow to use robots in car manufacturing. 5 Japanese cars were not popular in other countries in the 1970s. 6 Japan’s car manufacturers continue to invent new vehicles in the twenty-first century. 7 The Sony Walkman was a revolutionary product because it was very cheap. 8 Both Nintendo and Sony sell popular video game consoles.  VOCABULARY: SECTORS AND INDUSTRIES PT. 1 VOCABULARY: SECTORS AND INDUSTRIES PT. 2 IW JW aww aw t t Complete the extracts from the video using the words and phrases below. Match the three economic sectors (A–C) with the descriptions and the examples (1–3). Economic sectors ‫ابتدائي‬ ‫ثانوي‬ ‫ما بعد الثانوي‬ https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- A Primary ➞ B Secondary ➞ C Tertiary 04f1e00a8d44/1/file/resources/activities/online/BPB1_02_JapansEconomy_06_eR/index.html 1 This involves using raw materials to develop and build products. Examples include the manufacturing and construction 1 war B Automotive - manufacturing - retail - service sector – transportation industries. an 3mn 4 www.g Japan’s 1_____ , which includes finance, trade, entertainment, tourism, swg 2 _____ and 3 _____ , accounts for a massive 2 Also called the service sector, this includes all the commercial services that connect products and services with 2 three-quarters of Japan’s total economic output. But it has been Japan’s 4 _____ industries that have made the most global consumers. Examples are fi nancial services, retail, the tourism industry as well as transportation. It also includes other 2 impact. The 5 _____ industry has been particularly successful. public and private services such as education and health care. C 3 This involves working with basic materials. For example, extraction of raw materials, agriculture and fishing. A VOCABULARY: SECTORS AND INDUSTRIES PT. 3 READING PT. 1 Climate change ‫تغيّر املناخ‬ Electricity bill ‫فاتورة الكهرباء‬ Global Warming ‫االحتباس الحراري‬ Fossil Fuel ‫الوقود األحفوري‬ ‫مصطلحات‬/‫رتبي الكلمات التالية و كوّني أسماء‬ Write the correct industry and sector next to each group (1–8). Match words from 1 and 2 to form compound nouns. Greenhouse Gases ‫الغازات الدفيئة‬ Solar Panels ‫األلواح الشمسية‬ Tertiarysector 1 bank, credit card company, insurance agent _____ _____ 1 climate - electricity - global - fossil - greenhouse - renewable – solar Renewable Energies ‫الطاقة املتجددة‬ Tertiary 2 campsite, cruise ship, hotel chain _____ _____ 2 bill - change - energies - fuel - gases - panels - warming sestEndary 3 furniture maker, steel factory, textile manufacturing _____ _____ sector Complete the questions with a compound noun: 4 coal mining, gas extraction, oil drilling _____ _____ Primarysector 1 Can you name two types of traditional and _____?renewable energy 5 animal farming, crop growing, wine producing _____ _____ 2 What are some of the advantages of installing _____? on your home? sector a pappy Tertiaryself 6 airline, courier service, port _____ _____ 3 Which of these is not a _____? ? Coal, gas, oil, wood. fossilfugopal 7 chemical plant, pharmaceutical company, robotics factory _____ _____ sector 4 Do you think _____? is affecting the weather where you live? How? warming Tertiarysecifidary 8 clothes shop, restaurant, supermarket_____ _____ READING PT. 2 READING PT. 3 α Look at the social media post. What was the problem and what do you think Mark did about it? Choose the correct option in bold to complete the sentences. Mark Nowicki: 1 She was studying / studied IT when she started / was starting her first business. So, it was snowing all last night, and at about nine o’clock we were just watching TV when suddenly all the electricity went 2 He told / was telling me he wanted to quit his job while we had / were having lunch. out. These power cuts sometimes happen when there’s a big storm. While I was sitting in the dark, I thought we really must 3 While I presented / was presenting the slides, the electricity went out / was going out. do something about this. 4 We got / were getting tired so we decided / were deciding to have a break. 5 What did you do / were you doing this morning? I tried / was trying to phone you twice. 6 I thought / was thinking about Carla when she phoned / was phoning me. 7 It suddenly started / was starting to rain while we sat / were sitting in the park. 8 When I got / was getting to the office, everyone already worked / was already working. GRAMMAR VIDEO: WATCHING FOR DETAILS PT. 1 α Complete the sentences with Past Simple or Past Continuous. Think about meetings in your country. Is interrupting a speaker during a meeting considered positively or negatively? 1 We use the _____ to give some background details to the main story, for example, describing the weather at the time. Explain your thoughts to a partner. 2 We use the _____ for an action in the past that was interrupted. It also describes actions or events in progress at a discuss the statements. Do you agree or disagree? Why / Why not? specific moment in the past. 1 listen to others. 3 We use the _____ for shorter, finished actions or events, which can interrupt a longer situation or action in progress. We 2 ask questions to be sure you have understood. also use it with a series of short, completed actions. 3 prepare your contribution in advance. 4 We often use when before the _____ and while before the _____. 4 never interrupt someone even if you disagree with him/her. 5 be respectful even if you disagree with someone.  VIDEO: WATCHING FOR DETAILS PT. 2 LISTENING: LISTENING FOR DETAILS PT. 1 α α Watch the video 2.3.1 as Beata prepares for an induction meeting with the CEO of Evromed. Choose the correct option A compare how many times you listen to voicemail messages before you understand them. Why? in bold to complete the information about Evromed. B In small groups, discuss why it is sometimes diffi cult to understand a voicemail message. the caller speaks too fast, the https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- caller doesn’t leave his/her full name 04f1e00a8d44/1/file/resources/activities/online/BPB1_02_CommunicationSkills_02_eR/index.html C How do you feel about leaving a voicemail message in English on a scale of 1–5 (1 = very comfortable, 5 = totally 1 Evromed is a multinational / global player / family business. uncomfortable)? Explain your thoughts in pairs. 2 Evromed currently employs more than 145 / fewer than 145 / 145 people. 3 Evromed is successful in Europe / Eastern Europe / China. 4 Evromed recently won a contract to supply a hospital / children’s home / chain of drugstores in Brazil with a device for diabetes patients. LISTENING: LISTENING FOR DETAILS PT. 3 LISTENING: LISTENING FOR DETAILS PT. 2 α α Listen to the message and complete the information below. Listen as many times as necessary. -Listen to the message. What is/are the aim(s) of the message? -CALLER: _____ -DATE/TIME: 12 March / 9:15 -REASON FOR CALL: Discuss position The caller is … 1 asking for action. 2asking for information. 3 asking for a call back. -ACTION _____ -TEL: 00 _____ -ACTION DEADLINE: _____ -Listen again and tick (✓) the things the caller did. -COMMENTS: if can’t call Leave a greeting ☐ Identify herself ☐ State the reason for the call ☐ Request action / information / a call back ☐ Leave her contact details ☐ Repeat her contact details ☐ Offer an alternative communication mode ☐ Provide a deadline ☐ α UNIT LEARNING OUTCOMES UNIT THREE Learners can use vocabulary related to project management. PROJECTS Learners can understand and practice making comparisons. Learners are aware of different ways of telling people what to do, and can use a range of phrases for giving and responding to instructions, and standing their ground. Learners can use a range of expressions to give and receive updates, and to discuss follow-up action items Learners can write an internal email requesting updates on a project. LEAD IN: PROJECT MANAGEMENT PT. 1 PROJECT MANAGEMENT PT. 2 α α Discuss your views on these comments. Which view do you most agree with in each pair? video 3.1.1 You’re going to watch a video about London’s Millennium Bridge, which opened on 10 June 2000 but was 1 closed two days later. Do you know or can you guess why the bridge was closed? a Having a detailed schedule increases stress. It’s better to have a more relaxed approach to work. Check your ideas. Did the engineers solve the problem? How? b The only way to do everything you need to do is to organize your life and have a detailed schedule – and follow it. https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 2 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_ProjectManagement_03_eR/index.html a Everyone should have a personal budget. Controlling your money is the key to financial happiness. b It’s important to enjoy life and not to worry too much about how you spend your money.  PROJECT MANAGEMENT PT. 3 PROJECT MANAGEMENT PT. 4 α α Watch the video again and decide if these sentences are true (T) or false (F). Work in pairs or small groups. Discuss these questions. 1 The problems with the bridge were a nightmare because many people were hurt. 2 Some people crossing the bridge felt ill. 1 Think of another example of a project or product failing and becoming big news. What happened? 3 The designers expected there to be some movement in the bridge. 4 The project managers did not try to reduce risk. 2 Some people still call the Millennium Bridge ‘the Wobbly Bridge’. Do you think this means the bridge will always be seen 5 After closing the bridge, one of the most important jobs was to identify the problem and find a solution. as a failure? Why / Why not? 6 The problem was caused by people reacting to the slight movement of the bridge. 7 Fixing the bridge required a lot of extra time and money. 8 Now, Londoners don’t like using the bridge because they feel afraid of it. VOCABULARY: MANAGING PROJECTS PT. 1 VOCABULARY: MANAGING PROJECTS PT. 2 Complete the sentences from the video using the words and phrases in the box. anticipating - budget - milestones - predict - project managers - risk management - risk register – setback A Choose the correct option in bold to complete the sentences. owjwm.IT I calism data data own 1 The Millennium Bridge opened in the year 2000, on the millennium, but that was actually slightly behind schedule and 1 In large public construct / construction projects like the Millennium Bridge, why is risk manage / management so slightly over- _____. important? budget risk 2 One of the central parts of a project manager’s job is _____. management 3 … so that’s _____all the things that could possibly go wrong. 2 It took engineers two years to investigate / investigation and identify / identification the problem and find a solve / ating 4 After a _____like this, the project manager’s highest priority is to manage all the different specialist teams who are solution. Was this a reasonable amount of time? Why / Why not? sets working on the bridge. 3 After the engineers attached / attachment additional parts, the move / movement of the bridge stopped. Imagine 5 Together, they’re going to have to come up with a new plan of what to do, which is going to involve setting new budgets, coming up with new schedules, and agreeing new _____. that they were unable to stop the wobble. What do you think they could have done? 6 I don’t think it’s fair to blame the _____ on the Millennium Bridge for the wobble. iani c 7 It’s not the kind of risk you can just _____ easily. 8 From now on, you can be sure that at the top of every project manager’s register _____, ‘bridge wobble’ will appear. LEAD IN: LISTENING LISTENING: SUPERLATIVES & COMPARATIVES Listen and complete the information about the project. α Listen and complete the extracts. α https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_Large-ScaleProjects_04_eR/index.html 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_Large-ScaleProjects_03_eR/index.html Suez Canal, Egypt 1 It’s the _____ artificial waterway in the world. The schedule: late by _____years 2 But what’s _____ than the length of the canal is its age. 3 When they were working the _____ on the project, five million men and women were involved in the construction. The team: _____ million people in total, _____ at any given time – labourers, engineers, accountants, project managers. 4 They finished _____ than planned. The cost: $100 million, over budget by _____ percent 5 It is still one of the _____ shipping routes in the world. 6 The canal makes the journey between the North Atlantic and the Indian Ocean much _____ than going around Africa. Length: 8km 7 It reduces the trip by 7,000 km, making the journey _____ and time-consuming. Minimum depth: 12m 8 The Panama team had to work a lot _____ than the Suez team. 9 Construction in the jungles of Panama wasn’t _____ digging in Egypt’s dry, sandy desert. Minimum width: _____ m 10 In fact the digging itself was the _____ part of the job. LISTENING PT. 1 LISTENING PT. 2 A Listen 3.04 to a team leader explaining a new procedure for meetings. What type of meeting is it? https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- α A Listen 3.06 Match the beginnings (1–7) with the endings (a–g) to make questions from the audio which are used to ask for an update. 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_BusinessSkills_02_eR/index.html https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_BusinessSkills_06_eR/index.html B Listen again and answer the questions. db 1 How are we doing with the a me an update on the plans? 1 How long does she expect the meeting to take? 2 What’s happening with b redrafting of the China contract? 2 What is the aim of the meeting? 3 And where are c to date on the programme for today? 3 How often will the meetings take place? 4 Can you bring me up d the deadlines? 4 What time will the meetings start? 5 What’s the latest e speed on the factory shutdown? 5 What is the ball for? 6 Can you give F f on the new schedule? 6 What information will each person give? 7 What will happen after the meeting? 7 When will you be able to bring me up to e g we with the logo?  LEAD IN VIDEO: WATCHING FOR DETAIL PT. 1 α α A- discuss the statements. Which one do you agree with more? Watch the video 3.3.1 from the beginning to 01:15. Match the names with the roles 1 As a leader, you should insist on having your way. https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 2 As a leader, you should be prepared to listen and change your mind. 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_CommunicationSkills_02_eR/index.html B- What are the advantages and disadvantages of each approach? 1 Daniel 2 Beata 3 Clarice A sub-supplier B project manager C main contact VIDEO: FUNCTIONAL LANGUAGE GROUP TASK Match 1–7 with a–h to make sentences from the video 3.3.4. There is one ending you don’t need. Read the scenarios below and decide who will take the role of the leader for each scenario. α https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 04f1e00a8d44/1/file/resources/activities/online/BPB1_03_CommunicationSkills_05_eR/index.html Scenario 1 1 Can you bring Clarice a new deadline. There has been a small earthquake. No one in your room is hurt. You hear a fire alarm in the distance. All the others in your group are looking at you to lead. Tell them what to do. 2 No problem, leave it b on this. 3 I have no room for c with me. Scenario 2 You are looking after some foreign visitors. As a group, you have just decided to go and do some sightseeing in your area. 4 You need to meet this d can do it. Think about the tasks that need to be done, decide who will do them, and then tell the others in the group what they have 5 I can’t compromise e able to do it. to do. 6 I think we f maneuver on this. Scenario 3 7 I’m afraid I’m just g not that flexible. You need to move to new accommodation next month, but you have not yet started the process. The others in your group have offered to help. Tell them what to do. h up to speed? READING PT. 1 READING PT. 2 Read the email below. What is Wilhelm asking John to do? To: John Carver, Project Manager From: Wilhelm Haas, Finance α α Subject: Building project update -Underline eight spelling mistakes from the previous reading and correct them. Dear John, _____ I’d like to know if the first stage of the building project is moving fast enough and will meet the orignal deadlines, so could you let me know what the curent position is? _____ If you are not going to meet the deadlines, would you check when we can get together to go over the schedule? Also the CFO is now _____ worried that there aren’t enough funds to complete the project on time, especially as there have been sevral problems. _____ I’d therefore be grateful if you could send me cost details for last month, particularly any aditional purchases you made. I understand that _____ whether conditions were not good enough to start the second stage of the project last week. I’d appreciate it if you could meet me tomorrow afternoon to discuss the rescheduled dates. Could you also ask your asistant to join us, please? -Check your answers. Then check the spellings in a dictionary. Regards Wilhelm α UNIT LEARNING OUTCOMES UNIT FOUR GLOBAL MARKETS Learners can use vocabulary related to global markets. Learners can use past and present passive forms when speaking and writing. Learners are aware of different approaches to managing a conversation and can use a range of expressions to signal and respond to a change of topic Learners can use a range of expressions to build consensus in a discussion on a familiar topic. Learners can write an order confirmation letter. ‫🛑 ﺳﻼﯾﺪات اﻟﻮﺣﺪة اﻟﺮاﺑﻌﮫ ﻣﻮﺟﻮدة ف ﻣﻠﻒ ﻟﻮﺣﺪه ﻣﻌ ّﺪل ﻣﻦ اﻟﺪﻛﺘﻮره‬  LEAD IN: ONE SIZE FITS ALL PT. 1 ONE SIZE FITS ALL PT. 2 Discuss the questions. -How do you think Volvo cars and Starbucks coffee adapted their products for the Chinese market? 1 What do you understand by the expression ‘one size fits all’? To what extent is that true in global markets? Think about some of the items below. -Watch the video 4.1.1 and check your predictions. cars - clothes - coffee - fast food - ice cream - soft drinks 2 Will everyone in the world want the same food, clothes and other products in the future? Why / Why not? ‫🛑 ﺳﻼﯾﺪات اﻟﻮﺣﺪة اﻟﺮاﺑﻌﮫ ﻣﻮﺟﻮدة ف ﻣﻠﻒ ﻟﻮﺣﺪه ﻣﻌ ّﺪل ﻣﻦ اﻟﺪﻛﺘﻮره‬ ONE SIZE FITS ALL PT. 3 ONE SIZE FITS ALL PT. 4 Watch the video again and choose the correct option in bold. Discuss the questions. 1 China has the world’s largest rich elite/ middle class. 1 Why did Volvo and Starbucks make changes for the Chinese market? 2 Customizing products for the mass market is/ is not an important consideration. 2 What special features would you most like to have in a car? 3 There is no front passenger seat in Volvo’s/ Jaguar’s luxury car for China. 3 How could Starbucks grow their coffee market in China? 4 Volvo’s and Jaguar’s new cars are for people with a chauffeur/ who like big vehicles. 4 How could a Chinese tea brand grow their global market? 5 Global brands have made slight/ major changes to products for China’s middle class. 6 Starbucks didn’t include its name/ logo in the first shop it opened in China. 7 The company introduced some special coffees/ teas for Chinese consumers. 8 Starbucks doesn’t think/ thinks the demand for coffee will grow in China. ‫🛑 ﺳﻼﯾﺪات اﻟﻮﺣﺪة اﻟﺮاﺑﻌﮫ ﻣﻮﺟﻮدة ف ﻣﻠﻒ ﻟﻮﺣﺪه ﻣﻌ ّﺪل ﻣﻦ اﻟﺪﻛﺘﻮره‬ VOCABULARY: GLOBAL MARKETS PT. 1 VOCABULARY: GLOBAL MARKETS PT. 2 Global markets: adjective and noun collocations; word building Choose a word from the previous exercise to complete the phrases. Connect the words in A and B. Multinationals need to analyze their _____ , adjust their _____and adapt their products to meet _____. Therefore, A _____ is an important consideration for selling into China. This can affect both high-end _____ as well as mass-market consumer - local - luxury - marketing - target – product _____. B brands - customization - goods - preferences - strategy - territories ‫🛑 ﺳﻼﯾﺪات اﻟﻮﺣﺪة اﻟﺮاﺑﻌﮫ ﻣﻮﺟﻮدة ف ﻣﻠﻒ ﻟﻮﺣﺪه ﻣﻌ ّﺪل ﻣﻦ اﻟﺪﻛﺘﻮره‬ GRAMMAR: PRESENT SIMPLE AND PAST SIMPLE PASSIVE α READING PT. 1 Read the article quickly. How many internet sites are mentioned? By Sarah O’Connor Alibaba is used by hundreds of millions of people around the world. Thanks to e-commerce sites like this anyone can be an import–export magnate without leaving the sofa. Thanks to Airbnb, anyone can be a hotel manager. Today there is a growing number of ‘sofapreneurs’ making money from websites like Alibaba, eBay and Airbnb, and many of them are not even doing it full time. Freelancer sites like PeoplePerHour say many of their users are office staff who log on after work. What verb forms are the words in bold? What tense are they? It is estimated that one percent of U.S. adults earn money from these websites. JPMorgan Chase says of this group that 1. Alibaba is used by hundreds of millions of people around the world. most of them rely on the sites for less than a quarter of their income. Still, that is valuable in a world of weak economic 2. The site was started twelve years ago to sell homemade goods. growth, low wages and insecure employment. In some cases, these sites are giving people who might have difficulties doing a traditional job a way to earn money, for instance because of health reasons or caring responsibilities. They can also offer lower prices to consumers. However, governments will have to make sure sofapreneurs cannot compete unfairly with other small businesses by simply avoiding tax. One of the biggest benefits is the hardest to measure. Many of the people I’ve interviewed who sell products on these sites say that it gives them a sense of satisfaction they do not have in their day jobs. Last year I spoke to Einar Parker, who spent his days working on the production line at a car seat factory. He began making jewellery in his spare time and setup his own shop on Etsy. The site was started twelve years ago to sell homemade goods. ‘You don’t think a lot when you’re on an assembly line, but I’ve got something to think of, coming up with ideas,’ he explained. ‘That is my escape.’ Sofapreneurship seems to be making people a little richer and a little happier, and that is no bad thing. ‫🛑 ﺳﻼﯾﺪات اﻟﻮﺣﺪة اﻟﺮاﺑﻌﮫ ﻣﻮﺟﻮدة ف ﻣﻠﻒ ﻟﻮﺣﺪه ﻣﻌ ّﺪل ﻣﻦ اﻟﺪﻛﺘﻮره‬  READING PT. 2 READING PT. 3 α discuss the questions. Complete the listings on an e-commerce site with the active or present passive form of the verbs in brackets. 1 Can you think of one more benefit and disadvantage of online marketplaces? 1 These personalized necklaces _____ (make) of wood. Orders _____ (deliver) within 72 hours in the EU. 2 Each handmade ceramic bowl _____ (paint) by hand. It _____ (not recommend) to put them in the microwave, oven or 2 Do you think that websites like PeoplePerHour are changing the way companies employ people? dishwasher. We _____ (ship) worldwide 3 Do you know anyone who sells products or gets freelance work via online marketplaces? 3 Our high-quality cotton T-shirts _____ (print) specially to order and _____ (dispatch) within two days. Just _____ (select) your size and colour and the words you _____ (require). 4 These coffee cups and mugs _____ (design) by me and _____ (pack) in a gift box. If your items _____ (need) by a certain date, please contact me. ‫🛑 ﺳﻼﯾﺪات اﻟﻮﺣﺪة اﻟﺮاﺑﻌﮫ ﻣﻮﺟﻮدة ف ﻣﻠﻒ ﻟﻮﺣﺪه ﻣﻌ ّﺪل ﻣﻦ اﻟﺪﻛﺘﻮره‬ READING PT. 4 VIDEO: WATCHING FOR DETAILS PT. 1 α Give examples of your own experiences of meeting people who are different from you. Here are some possible Complete the passive sentences with the past or present passive form of the verbs in brackets. differences to think about. 1 Alibaba _____ (set up) by Jack Ma, who is said to be one of China’s richest men today. 1 their national culture 2 Sellers using Alibaba’s and eBay’s sites _____ (not charge) a commission on goods sold. 2 their age 3 Airbnb’s headquarters _____ (base) in San Francisco, California. 3 their education 4 Hotels _____ (not allow) to advertise rooms on the Airbnb site. 4 the culture of their organization 5 Some homes/offices on the website _____ (own) by Airbnb. 5 their work/profession 6 When eBay _____ (create) in 1995 it (call) AuctionWeb. -Discuss the questions. 7 eBay _____ (buy) by Google in 2016. 1 What is easy or difficult about such encounters? 8 Very little money _____ (need) to start an Etsy shop online. 2 How is it different from meeting friends, colleagues and members of your family? Why? VIDEO: WATCHING FOR DETAILS PT. 2 VIDEO: WATCHING FOR DETAILS PT. 3 α α Watch the video 4.3.1 of Alex and Beata talking about Beata’s forthcoming trip to Rio de Janeiro. Answer the questions. Look at these phrases from the video. Decide which are for changing the subject (C) and which are for staying on track (S). https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 1 There will be plenty of time for that later. 04f1e00a8d44/1/file/resources/activities/online/BPB1_04_CommunicationSkills_02_eR/index.html 2 I really think we should get to the... 3 Is this a good moment to start talking about the … ? 1 Has Alex ever been to Rio de Janeiro? 4 We’ll come to that later. 2 How well does he know Mateo? 5 That reminds me. 3 What does Alex mean when he says, ‘It’s difficult to stay on track sometimes’? 6 We’ll get to the … in a moment. 4 What preparation has Beata done for the trip? 7 Can we move to … ? 5 What advice does Alex give Beata? Do you think it is useful advice? Why? 8 Before I forget, … VIDEO: WATCHING FOR DETAILS PT. 4 LISTENING α Use words from the phrases from the previous exercise to complete the dialogue. In pairs, practice reading the dialogue. Listen 4.01 to the beginning of a meeting. A: So, _____ item 3 on the agenda, the new minibus? https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 04f1e00a8d44/1/file/resources/activities/online/BPB1_04_BusinessSkills_02_eR/index.html B: Yes, of course. It will be delivered next Monday morning. So we can use it for the trip to the factory on Tuesday. 1 What does the speaker want to do? A: Is _____ factory visit? What’s the plan? 2 According to the speaker, what is building consensus about? B: We’ll _____ details of the factory visit _____. Complete the sentences using the words below. Then listen again to check. A: Actually, that _____ , I need to check if my children are being picked up from school today. The bus company is on strike. chance - important - involved – respected B: I’m sure there _____. Could we first finish discussing the minibus? Then we’ll have a break and you can sort out your m.mx 1 If we want to build consensus, we must make sure that everybody is _____ in the conversation. Everybody must have the children’s bus. _____ to speak. 2 And second, everybody’s opinion is of equal weight and is to be _____. No one in the group is more _____ than anyone else.  UNIT LEARNING OUTCOMES α UNIT FIVE DESIGN & INNOVATION Learners can use vocabulary related to innovative product design. Learners can use the Present Perfect with just , already and yet. Learners are aware of different approaches to giving information, and can use a range of questions to ask for different kinds of information. Learners are able to use a range of expressions to describe the features and benefits of a product. Learners can write a product review. LEAD IN: INNOVATIVE PRODUCT DESIGN PT. 1 LEAD IN: INNOVATIVE PRODUCT DESIGN PT. 2 α α Tick (✓ ) the sentence(s) that best describe(s) your attitude to your lunch break during the week. Watch the video 5.1.1 and check your ideas. How is Eatsa different from a traditional restaurant or cafeteria? 1 It’s an opportunity to relax and talk with friends. https://eps.openclass.com/pulse-sa/api/item/476d8a9d-4c5b-4f24-9ef6- 04f1e00a8d44/1/file/resources/activities/online/BPB1_05_InnovativeProductDesign_02_eR/index.html 2 I eat only because it’s necessary – food is fuel. 3 I enjoy choosing food and eating it. The video mentions several positive and negative things about this type of restaurant. List the ones you can remember and 4 I usually do something else while I eat – reading, studying, texting. any others you can think of. 5 A long lunch break is a waste of time. Positives Negatives 6 In a cafeteria, I don’t like ordering food and waiting for it. 7 I don’t usually eat lunch. 8 I prefer to eat without talking to anyone. LEAD IN: INNOVATIVE PRODUCT DESIGN PT. 3 LEAD IN: INNOVATIVE PRODUCT DESIGN PT. 4 α α Watch the video again. Decide if these sentences are true (T) or false (F). Correct the incorrect sentences. Number the sentences and phrases in the correct order. Then watch the video again from 00:14 to 00:41 and check your 1 According to Scott Drummond, customers mostly want fast and accurate service. answers. 2 Customers choose meals that are already prepared. a the patience for the old ways of going out and buying food, interacting with 3 The reporter waits about three minutes for his lunch to arrive. b We’ve addressed that by creating a process that’s incredibly fast, incredibly precise 4 The customer in the leather jacket says he has 30–45 minutes for lunch. c Technology is allowing us to provide a product at an unprecedented speed, 5 The customer in the red tie feels happy that he didn’t have to speak to anyone. d so the time-pressed consumer in the financial district really doesn’t have 6 In general, restaurants are using more technology and fewer workers. e and ultimately gives the customer much more control about what they want for lunch. 7 According to Scott Drummond, though his restaurant doesn’t have cashiers, it does off er workers other jobs. f somebody who might not hear your order correctly. 8 According to Mike Peng, there are a lot of restaurants exactly like Eatsa in Japan. VOCABULARY: TECHNOLOGICAL INNOVATION PT. 1 VOCABULARY: TECHNOLOGICAL INNOVATION PT. 2 W Complete the summary with the words and phrases from the video. Match the words (1–9) with the best definition (a–i). Use your dictionary if necessary. t.at as ion www a www automated - choice - customize - disrupt - innovation - interact - magical - place – swipe 1 advanced a new, different and better than the things that came before f A new way to eat Eatsa is using technologicalinnovation _____ to _____ the cafeteria business. Eatsa customers don’t _____ with staff 2 stylish b attractive in a fashionable way disrupt interact su , but instead use a moreautomate _____ approach to ordering food. First, they _____ their credit card in a touch-screen device. Then 3 innovative c can be trusted to do what you need or expect they _____ their meal. Next, they _____ their order, and it’s ready in under two minutes. Customers love the _____ , the 4 dependable d easy to use or operate customize Place choice IIIswini speed and the _____ moments along the way. 5 user-friendly e using the most modern ideas, equipment and methods maga 6 unique f the best g carefully planned and made for a certain purpose 7 top-of the-range 8 classic f g carefully planned and made for a certain purpose h the only one of its kind g 9 well-designed8 classic i attractive in a traditional way  α LEAD IN: READING PT. 1 READING PT. 2 People think I play video games all day, but that isn’t what I do,’ says the video games tester who gives us only his online nickname – TestPilot. ‘As a tester, I’ve never really played the games – not in a normal way. I try to fi nd problems with them. For example, I’ve done a lot of ‘matrix testing’ where you make every character in a fighting game go against every other character, looking for issues with the game’s function, or with the art and design. It’s fun, but it’s also hard work.’ TestPilot adds that he also does a lot of administrative work. ‘Today, I’ve already spent two hours in meetings. And I’ve just spent an hour writing emails. I haven’t even looked at a video game yet today.’ When companies develop new products, they use Quality Assurance Testers. Which of these products would you enjoy TestPilot has worked as a Quality Assurance Tester in the video games industry for about six years. Before that, he studied economics and politics at university. ‘I’ve always enjoyed gaming, but I never expected to get a job in the industry.’ After fi testing? Which ones would you not want to evaluate? Why?