Effective Communication Skills PDF

EFFECTIVE COMMUNICATION SKILLS CS 315  Effective Communication Success in both the personal and professional spheres depends on effective communication. It calls for a variety of abilities. Conciseness Eliminating unnecessary words or details and communicating your...

EFFECTIVE COMMUNICATION SKILLS CS 315  Effective Communication Success in both the personal and professional spheres depends on effective communication. It calls for a variety of abilities. Conciseness Eliminating unnecessary words or details and communicating your point concisely and clearly. “Straight to the point” Example: “In my opinion, I think we should…” “We should…” Consideration Taking your audience's requirements, interests, and viewpoints into account. Example: Be considerate of the traditions and beliefs of your coworkers who come from diverse ethnic backgrounds when you communicate with them. Clarity Avoid ambiguity and uncertainty by clearly and understandably expressing your point. Example: Use simple language. Choose your words carefully. Use examples and illustrations to clarify your points. Concreteness Provide specific, relevant instances to support your arguments. Example: "The sales were down," "Sales decreased by 15% last quarter." Courtesy Communicate in a courteous, thoughtful, and respectful manner Example: Make use of civil words like "please" and "thank you." Correctness Make sure your communication is factual, error-free, and grammatically proper. Example: To prevent errors, properly proofread your content. TIPS to EFFECTIVE COMMUNICATION SKILLS PRACTICE! Use these elements when communicating with your family, friends, classmates and instructors. USE VISUAL AIDS Presentation slides Diagrams Videos/images Animations ENGAGE! Ask questions and seek for feedback from your audience.