Business_Writing_Useful_Phrases.pdf

Life Business Writing Useful phrases Emails and letters Starting Dear Sir or Madam Dear Mr / Mrs / Ms / Miss Brown Hi Hello Ending Yours faithfully (after Dear Sir or Madam) Yours sincerely (after Dear Mr / Mrs / Ms / Miss) Best regards / Kind regards All the best Bye for now Giving reason for wri...

Life Business Writing Useful phrases Emails and letters Starting Dear Sir or Madam Dear Mr / Mrs / Ms / Miss Brown Hi Hello Ending Yours faithfully (after Dear Sir or Madam) Yours sincerely (after Dear Mr / Mrs / Ms / Miss) Best regards / Kind regards All the best Bye for now Giving reason for writing I am writing with regard to / about … I’m writing to request / inform / enquire / complain about / apply for … Just a quick email to ask … I’m writing on behalf of … Referring to previous contact Further to our previous meeting … With reference to your letter dated 15/6/13 … Following your letter … About your email … Introducing good news I am delighted to … I’m happy to … / I’m pleased to … Fortunately … / Luckily … Introducing bad news We regret to inform you that … Unfortunately … / Sadly … I’m afraid (that) … / I’m sorry, but … / I regret that … Requesting I’d be grateful if you would send … Could you possibly send …? Can you send …? Please send … Thanking I would like to thank you for … I appreciate your assistance with this. I’m grateful for … thank you for … / thanks for … Apologising My apologies. / Sorry. / I’m sorry that … Please accept my apology / I sincerely regret … Sending an attachment or enclosure I am attaching / enclosing … Please find attached / enclosed … As you will see from the attachment / enclosure … Here is … Inviting / accepting / declining Would you like to … ? / Do you want to … ? That would be great. / I’d love to. / That sounds great. I’m sorry, but I’m busy. / I’m afraid I can’t. Offering more information or help Please feel free to contact me if you would like any further information. Email me / Give me a call if you want any more information. Do not hesitate to contact me if you require any further assistance. Arranging Can you meet at (time) on (day)? What day suits you? Tuesday would suit me. Tuesday is good for me. Look forward to seeing you there. See you next week. Referring to future contact I look forward to hearing from you. We look forward to working with you in the future. See you soon. Checking and clarifying I’m writing to check / confirm that … I don’t understand what you mean … Do you mean … ? / Are you saying that … ? Life Business Writing Useful phrases ©National Geographic Learning Reports and memos Introducing The purpose of this report is to … This report compares … Here is a report on … Structure and signposting The report is divided into three sections. Here are my findings. This diagram shows … Please refer to table 3.1. As this chart shows … The following points should be noted. Comparing It’s similar to … It’s different to … It’s better than … On the one hand … but on the other … X is … However, Y is … the top / leading / highest / major / most important Reporting what was said Mr X said / asked / claimed / explained / pointed out / reported / suggested / told … It was agreed / announced / concluded / decided / proposed / requested that … The chairperson summed the meeting up … Reporting figures and trends approximately / about / nearly / just over / just under increase / go up / rise / grow / climb / jump / rocket decrease / go down / fall / slump level out / remain steady / peak / reach a high slightly / steadily / sharply / significantly / suddenly Reporting and summarising results every / all / each many / a lot of / a large amount several / a reasonable amount not many / not a lot of / a few / a small amount none / not any / neither … nor Concluding and recommending in conclusion … / to sum up … it can be concluded that / it was found that … overall … / in general it is recommended that … / it is worth noting that … I’d suggest / recommend we should … Linking words Addition: in addition / also / furthermore / as well as / on top of / moreover Conditions: provided that / as long as / so long as / on condition that / in case Contrast: however / in contrast / in spite of / although / even though Give reasons: because / in order to / so that / so as to Result and consequence: as a result / due to / so / owing to / consequently Sequencing: firstly / secondly / next / then / finally Life Business Writing Useful phrases ©National Geographic Learning