Quiz 1 - Useful Phrases for Business Emails and Letters

Which closing phrase is suitable for a formal letter when the recipient's name is unknown?

What phrase is commonly used to introduce a request in a business email?

Which phrase is suitable for introducing bad news in a business communication?

Which phrase is commonly used when thanking someone in a business email?

What phrase can be used to refer to a previous meeting in a business letter?

Which phrase is suitable for starting a formal letter when the recipient's name is unknown?

What phrase can be used to introduce good news in a business communication?

Which phrase is commonly used as a casual way of ending an email or letter?

What phrase is suitable for introducing a complaint in a business email?

Which phrase is commonly used as an informal way of starting an email or letter?

Which phrase should be used to apologize in a business email?

What is a suitable way to refer to future contact in a business email?

Which phrase could be used to invite someone to a meeting?

What would be an appropriate way to offer more information or help in an email?

Which phrase is suitable for arranging a meeting time in an email?