Ace the Client Interview.pdf

Business Greetings How was your weekend? If Good Once they ask you, How are you? meeting on Monday. Once morning/afternoon/evening/...

Business Greetings How was your weekend? If Good Once they ask you, How are you? meeting on Monday. Once morning/afternoon/evening/ Please reply - I am doing good, client has asked you same Hello, Mr. / Ms. [Last Name], Thanks for asking. question Please reply - My How are you? weekend was great. Importance of Self-Introduction Speak With Confidence in voice and little loud Do not end up reciting your entire resume. Keep the introduction short and to the point. Prepare the introduction beforehand. Be relaxed Tailor your introduction: Customize it to match the interests and needs of the client (do some research) The first impression is crucial A well-crafted self-introduction can make a lasting impact  Self-Introduction My name is [Your Name]. I'm a [Your Engineering Specialty], specializing in [Key Area of Expertise], such as [Specific Skill or Industry of client]. With [Number of Years] of experience in the field, I've successfully contributed to projects like [Briefly Mention Notable Project relating to client's industry or clients project].1'm excited about the opportunity to bring my skills and enthusiasm to your team here at [Clients Company Name]. I'm [Your Name], a [Your Engineering Discipline] engineer with [Number of Years] years of experience. I hold a [Degree] from [University Name].Throughout my career, I've been involved in [Brief Description of Key Projects or Experiences related to client's industry or requirement], where I've demonstrated my proficiency in [Key Engineering Skills]. I'm passionate about [Specific Engineering Interest or Goal], and I'm excited about the opportunity to contribute my expertise to [Clients Company Name] How to respond to Non-Technical Questions Before the interview, take some time to reflect on your experiences, strengths, weaknesses, achievements, and career goals. This will help you provide genuine and thoughtful responses. Practice speaking clearly, confidently, and concisely. Avoid using technical jargon or overly complex language that might confuse the interviewer. Focus on conveying your ideas effectively. Emphasize your transferable skills such as teamwork, communication, problem-solving, adaptability, and leadership. Provide specific examples from your past experiences to illustrate these skills. Answer in STAR Format if there is behavioral questions being asked. STAR Technique  How to answer to client questions — Tech Questions Avoid to give short answers for any logical implementation, try to explain scenarios with any If needed, showcase your screen and share any practical examples if possible, Or relate it with any product/project structure with Best coding of your project experience and solution you have techniques if asked. (Keep it handy) given or implemented. How to Deal with Situation When you do not know the answer ? Acknowledge the Gap Maintain Composure Bridge to Relevant Knowledge  Acknowledge Redirect the Showcase Problem- Stay Positive Format Be Honest Offer to Follow Up the Question Conversation Solving Skills and Confident "Overall, while I may not have all "However, I'm more than "In the meantime, "Although I don't have the the answers, I'm "I appreciate you asking that. willing to research this I'd be happy to specific answer, I can walk "That's an confident in my To be transparent, I don't have further and provide you discuss [related you through how I would Format 1 interesting ability to learn and the exact answer to that with the information later topic] in more approach finding a solution to question." adapt. I see this as question." on, if that would be detail, if you'd a similar problem, if you're an opportunity to helpful." like." interested." grow and expand my knowledge." "However, I'm committed to providing you with a "To be honest, I don't have "Thank you for thorough response. Would the exact information needed Format 2 asking that it be acceptable for me to - - - to answer that question question." follow up with the answer accurately." after conducting some research?"  Acknowledge the Showcase Problem- Format Be Honest Offer to Follow Up Question Solving Skills "However, I'm confident in "Nevertheless, I'd like to highlight my my ability to quickly gather "I understand the expertise in [related area] and how it the necessary details and "I must admit that I'm not familiar with the Format 3 importance of that aligns with the needs of this role. come back with a specific details required to answer it." question." Would you like me to elaborate on that comprehensive response. Is it instead?" okay if I follow up with you on this?" "However, I'm eager to learn and "I want to be transparent in saying that I would be more than willing to research "Thank you for raising Format 4 don't have the specific knowledge to the topic further and provide you with - that point." address that question accurately." a thorough answer. Would that be acceptable?" "However, I'm more than happy to "That's an interesting discuss my experience with [related "Honestly, I don't have the precise details to Format 5 question, and I appreciate topic] and how it might contribute to - answer that question confidently." you asking." the role. Would you like me to elaborate on that instead?" Get information of the project from the client Ask for client about the product in detail (You should have gone through their website before) Ask open-ended questions to gather more information and delve deeper into the client's requirements. Target Users/lndustry they work in. Technology stack built in (Ask client about which other technologies are being used or going to use in this project ) Using which Cloud provider as hosting like AWS,GCP etc Any Project Management tool in place like JIRA, Trello etc. Communication Tool used (Slack, google meet , teams etc) How big the team is right now? What Role they are looking for you? How much of project is completed? What are the difficulties they are facing right now ? Which Design pattern is used ? Maintain a record of key points, important details, and specific requests shared by the client during your conversations. This will help you recall and refer to the information later. After understanding the project , you can provide few insight of what you think should be there, what are the improvement needed this will make a bond between you and client., Explain your expertise in it ,Explain how you are besets among others How to choose project / past work Pick best fit project related to client's requirement as first If in any case, there was no any project you worked which was close to client's requirement then might be you can review bagaugyls past projects and use them Afterwards choose most challenging project in terms of technical features If client's requirement is something where we need R & D skills, then give example of past project which we accomplished where similar R & D skills are required You can also showcase your contribution to any project where you are not part of main development team Showcasing your past work or projects in an interview is an excellent way to demonstrate your skills, experience, and qualifications to potential employers. Important things to showcase in project:- 1. Brief about main problem statement 2. Solution we provide 3. if any Hurdles & Challenges we face and what you learned from that experience 4. Result & Success Story  Final Bye! Say "Once again, thank you for your time and consideration. I look forward to the possibility of Ask if they have any questions for you! working with [Company Name] and contributing to its success. Have a wonderful day  Structure Your Thoughts 1. Seek Clarification 2. Focus on Giving Relevant 3. Addressing Multiple (If required) Answers Questions 4. Respectful Communication (Wait for your turn & Mute 5. Avoiding Extra Detailed 6. Providing Examples from your call once you are done Explanation Past Experience speaking)  Points to Prepare before Interview Words you can use:- Sounds good! , Makes sense! ,Okay got it! , Nice! , Great! If you don't understand the question, Do not hesitate to ask it again. "Can you please come up again?“ Do not say "Not my Job" (any expertise, which is not your role, kindly say that we have a team who takes care of it, so we do not have to be dependent on any 3rd party, Everything is in-house! Like UI/UX, QA, Devops etc.) Review about client by going through their website , understand client's requirement before interview try to know about them through RM team or SAM Go though your updated resume and be sure about what is mentioned in it , connect with RM incase of any doubt Ensure that you have a clear understanding of the work or projects you want to showcase to client. Select those that are most relevant to the job you're interviewing for. Show before-and-after comparisons, if possible, especially for projects that led to improvements or transformations or If possible, show your work in project via code Whenever possible, use metrics and data to quantify the impact of your work. For example, "App users are increased by 30%", website visits have increased Practice Opening , Introduction and closing of call before the interview & Practice your introduction as it sets up the tone for interview  Business Etiquette for Interviews Technical Preparation:- Equiptment Testing & Familarization with tool Setting up your environment :- Surrounding – Lighting , Background , Webcam position Dress and Appearance :- Dress code & Grooming Managing Interruptions :- Electronic Gadgets , At home and At office setup Professional Courtesy :- Log in timings , greetings. Closing  Body Language Body Language What it conveys ? Sit upright with your back straight and shoulders relaxed. Avoid slouching or leaning back too far , as it may come Posture across as disinterest - Good posture conveys confidence , professionalism and engagement Look directly at the camera not just the screen to mimic face to face conversation.when speaking to simulate eye contact, Eye Contact which builds Connection with interviewer , trust and engagement. Smile naturally, use expressions that match your words plus and nod appropriately to show interest. Maintain a neutral Facial Expressions expression when listening to avoid appearing disengaged. This conveys confidence positive atmosphere , feeling approachable and warmth. Use hand gestures to emphasize points, but keep them controlled or moderately, but keep them within the frame to avoid Hand Gestures distraction plus Avoid excessive movements that can be distracting too. Keep your head level and avoid tilting it too much. A slight nod – vertically can indicate understanding and agreement. Head Position Nodding while the interviewer speaks shows that you are listening and understanding. This encourages a two-way interaction.  Body Language Body Language What it conveys ? Camera Placement: Position your camera at eye level to create a balanced view and avoid looking down or up Minimize Ensure your background is clean and free of distractions to keep the focus on you and Lighting is adequate Distractions Voice Control Speak clearly, at a moderate pace, and vary your tone to keep the conversation engaging.  Attitude Building Flexiblity Face the Fear & do it anyways