Hoffman Estates Fire Department 911 Open Line Response Guidelines 2022 PDF
Document Details
Uploaded by LighterElm
Hoffman Estates Fire Department
2022
Alan Wax
Tags
Related
- Structure Fire Response Procedure PDF - Chesapeake Fire Department
- Spring Fire Department Guideline - Response Model PDF
- Coral Springs-Parkland Fire Department Structure Fire Response PDF
- Fresno Fire Department 208.002 Department Response Procedures PDF
- Spring Fire Department Emergency Vehicle Driver/Operator Procedures PDF
- Spring Fire Department Response Model Guideline PDF
Summary
This document outlines the standard operating guidelines for responding to 911 open lines for the Hoffman Estates Fire Department. The policy aims to achieve a fast response and follows information from Northwest Central Dispatch (NWCD). Definitions of 911 open lines are included, as well procedures.
Full Transcript
HOFFMAN ESTATES FIRE DEPARTMENT STANDARD OPERATING GUIDELINES SOG Category & Identification Number: EFFECTIVE DATE: RESPONSE GUIDELINES – 003 January 1, 2022 NIMS COMPLIANT SOG Title:...
HOFFMAN ESTATES FIRE DEPARTMENT STANDARD OPERATING GUIDELINES SOG Category & Identification Number: EFFECTIVE DATE: RESPONSE GUIDELINES – 003 January 1, 2022 NIMS COMPLIANT SOG Title: 911 Open Line Revision: 5 APPROVED BY: NUMBER OF PAGES: Re-evaluation Date: Alan Wax January 1, 2026 Fire Chief 1 PURPOSE The purpose of this guideline is to provide standardized and predetermined responses to all incidents classified as a 911 Open Line by Northwest Central Dispatch (NWCD). POLICY It shall be the policy of the Hoffman Estates Fire Department to follow this guideline: however, it may be altered to achieve a more appropriate response based on information received from NWCD or to achieve a faster response based on location and/or status of fire department apparatus and personnel. PROCEDURE A. The district or closest engine will respond non-emergency at the request of the Hoffman Estates Police Department. DEFINITIONS A 911 Open Line is any call received by NWCD when the person on the other end does not talk with the dispatcher and the line remains open or the call is disconnected and the dispatcher is unable to re-contact the caller. EXCEPTIONS REFERENCES End of Document 1
