Organizational Behavior Introduction PDF

Organizatio nal Behavior Viola YJ Yin Department of Management, Marketing, and Information Systems (MMIS ） Why do you need to study OB? Viola YJ Yin 2 Why do you need to study OB? Viola YJ Yin 3 Introduction Who are you? Why are you here?...

Organizatio nal Behavior Viola YJ Yin Department of Management, Marketing, and Information Systems (MMIS ） Why do you need to study OB? Viola YJ Yin 2 Why do you need to study OB? Viola YJ Yin 3 Introduction Who are you? Why are you here? Viola YJ Yin 4 Define “Organizational Behavior” Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. Viola YJ Yin 5 OB is a “baking recipe” High‐quality ingredients do not guarantee a good pastry. Simple ingredients can make awesome bread. Expensive ingredients can also make shitty tarts. Viola YJ Yin 6 Disciplines that contribute to OB Organizational behavior is an applied behavioral science that is built upon contributions from a number of behavioral disciplines: Psychology Social psychology Sociology Anthropology Viola YJ Yin 7 Identify the Challenges and Opportunities of OB Concepts Responding to globalization Increased foreign assignments. Working with people from different cultures. Overseeing movement of jobs to countries with low-cost labor. Adapting to differing cultural and regulatory norms. Identify the Challenges and Opportunities of OB Concepts (4 of 12) OB POLL Percentage of Men and Women Working Sources: Based on U.S. Bureau of Labor Statistics, “Women in the Labor Force: A Datebook,” 2014, www.bls.gov/opub/reports/cps/women-in-the-labor-force-adatabook-2014.pdf; and U.S. Bureau of Labor Statistics, “Economic News Release,” 2013, http://www.bls.gov/news.release/ecopro.t02.htm. Identify the Challenges and Opportunities of OB Concepts Managing workforce diversity Workforce diversity – organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of Workforce other diverse groups. Identify the Challenges and Opportunities of OB Concepts Working in networked organizations Networked organizations are becoming more pronounced. A manager’s job is fundamentally different in networked organizations. Challenges of motivating and leading “online” require different techniques. Identify the Challenges and Opportunities of OB Concepts Improving people skills People skills are essential to managerial effectiveness. OB provides the concepts and theories that allow managers to predict employee behavior in given situations. Identify the Challenges and Opportunities of OB Concepts Using social media at work Policies on accessing social media at work. When, where, and for what purpose. Impact of social media on employee well- being. Identify the Challenges and Opportunities of OB Concepts Enhancing employee well-being at work The creation of the global workforce means work no longer sleeps. Communication technology has provided a vehicle for working at any time or any place. Employees are working longer hours per week. The lifestyles of families have changed— creating conflict. Balancing work and life demands now surpasses job security as an employee priority. Why do you need to study OB? To become an HRM professional To become an excellent organizational member To become a good manager/leader To understand people in life Viola YJ Yin 15 Managers’ activities Traditional management: decision-making, planning, and controlling Communication: exchanging routine information and processing paperwork Human resource management: motivating, disciplining, managing conflict, staffing, and training. Networking: socializing, politicking, and interacting with outsiders Viola YJ Yin 16 Effective Versus Successful Managerial Activities Exhibit 1-2 Allocation of Activities by Time Source: Based on F. Luthans, R. M. Hodgetts, and S. A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988). Three Levels of Analysis in OB Model Viola YJ Yin 18 Course content Viola YJ Yin 19 Why do you need to study OB? (YES or NO) Would extraverted employees make better performers? Would employees be better motivated when they are paid more? Would workplace diversity enhance team performance? Are leaders born or made? These are questions you may be asked as managers, and there are few, if any, simple and universal principles that explain organizational behavior (contingency variables). Viola YJ Yin 20 If you haven’t thought about these questions You are likely to just follow your intuition or other’s orders. And it’s easy to just follow your intuition or other’s orders. Viola YJ Yin 21 Course style Usually starts with a debate/discussion on a topic question or an exercise Debates: There is no right or wrong answer. Questions: vague on purpose Exercise: quiz about the last course Lectures will follow the debate/discussion or exercise Your participation in debates/discussions and exercises is very important. Read the assigned chapters before attending the lecture and participate actively in class discussions and exercises. For debates and discussions, you will write a note on your answer to the question or your position in the debate and at least two rationales for it to turn in at the end of the NEXT class. Slides will be provided before classes Viola YJ Yin 22 Course outline Viola YJ Yin 23 Grouping (by Sep 23rd) 8 groups will be needed for debates Start recruiting members today 6 – 7 members I may ask your group to merge with another group or to admit additional members to your group Read the debate topics and decide which side your group will support (see Appendix B: Group Project) Act quickly: first come, first served (eligibility: 6 ppl group). Viola YJ Yin 24 Plagiarism and Use of AI Using someone else’s work for yours without citation. This is an intellectual crime. Don’t do that. Utilizing online resources? --- still plagiarism. AI You should ask the right questions. Check logical flow, wording … Viola YJ Yin 25 class rules No eating Leaves taken without any prior notice in any form are considered an absence. No Zoom class is conducted under normal conditions and Zoom classes will be held ONLY under bad weather conditions and advance notice to all students via email will be made. Viola YJ Yin 26 Questions for next time What is your dream job? What company(s) do you want to work for? Why? Viola YJ Yin 27