TOPIC 3: Communication Defined & Why PDF

TOPIC 3: THE WHAT AND WHY OF COMMUNICATION COMMUNICATION DEFINED COMMUNICATION IS HUMAN COMMUNICATION IS A PROCESS COMMUNICATION IS SYMBOLIC COMMUNICATION is a PROCESS OF HUMAN BEINGS responding to the SYMBOLIC BEHAVIOR of other persons. The Communication Process INTRAPERSONAL COMMUNICATION  ME...

TOPIC 3: THE WHAT AND WHY OF COMMUNICATION COMMUNICATION DEFINED COMMUNICATION IS HUMAN COMMUNICATION IS A PROCESS COMMUNICATION IS SYMBOLIC COMMUNICATION is a PROCESS OF HUMAN BEINGS responding to the SYMBOLIC BEHAVIOR of other persons. The Communication Process INTRAPERSONAL COMMUNICATION  ME, MYSELF, AND I  Communicating with oneself  The “Little Voice” in your head  Self talk is the inner speech that includes the questions and comments you make to yourself.  Purpose: Self-awareness Decision-making Building Perceptions Dream is an example of intra INTERPERSONAL COMMUNICATION  YOU AND I  Face to face verbal communication between two people involving their mutual ideas, thought, behavior, ideals, liking and disliking.  Commonly seen in long, established relationships like couples, friends, etc.  Purpose: Fulfill social needs  Build relationships Intimacy Small Group Communication  We  Consist of a small collection of people who interact with each other, usually face to face, over time in order to reach goals.  Characteristics of a small group are: Interaction Interdependence Time Size Goals Effective Small Group Communication  Effective team communication in a small group is a mix of good manners, good attention and open-mindedness. You should think before you speak and never raise your voice unnecessarily. Ask if everyone understands what the team goals are. Ask for inputs and feedback from all members. Listen carefully to what the other person is saying and don’t interrupt until someone has finished talking. Make sure every member of the group gets the chance to speak. Be open minded. If you’ve come to the meeting with your mind already made up, there’s little point in having a discussion. When responding to someone’s question or statement, repeat it to make sure you have heard and understood it correctly. Do not disparage anyone for their views and don’t refute any point by taking personal shots at the speaker. Address the issue. Watch your body language. It is more effective than what you say. So if you are angry and look angry, that is going to convey itself to the other members in your small group. If there are any misunderstandings, clear them up in a calm manner. If you don’t understand any point, speak up and ask questions. Get it clarified before you all move on. Be polite always Public Communication  You and The Audience  This occurs when a group becomes too large for all the members to contribute  More often than not, there is an unequal amount of speaking, with one or two persons leading the interaction. Effective Public Communication  Know your material  Practice, Practice, Practice  Know your audience  Look good, smell good, sound good  Go beyond words  Use visual aids wisely Mass Communication  Everyone  Consists of that are transmitted to large, widespread audiences through electronic and print media.  Aimed at a large audience, hence, there is no personal contact between sender and receiver.  Financed by large organizations, and controlled by many “gatekeepers”.