The 8 Basic Rights of a Consumer PDF
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This document outlines the eight basic rights of a consumer in the Philippines. The rights cover a range of topics, including the right to basic needs, safety, information, choice, representation, redress, consumer education, and a healthy environment. The document explains the roles of various government agencies like the FDA and DTI in consumer protection.
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HEALTH THE 8 BASIC RIGHTS OF A CONSUMER The Consumer Act of the Philippines is a law that protects the interest of the consumer, promotes general welfare, and establishes standards of conduct for business and industry. 1. RIGHT TO BA...
HEALTH THE 8 BASIC RIGHTS OF A CONSUMER The Consumer Act of the Philippines is a law that protects the interest of the consumer, promotes general welfare, and establishes standards of conduct for business and industry. 1. RIGHT TO BASIC NEEDS -This right guarantees survival, adequate food, clothing, shelter, healthcare, education, and sanitation. 2. RIGHT TO SAFETY -This is the right to be protected against the marketing of goods or the provision of services that are hazardous to health and life. 3. Right to information -This is the right to be protected against dishonest or misleading advertising or labeling and the right to be given the facts and information needed to make an informed choice. 4. Right to choose -This is the right to choose products at competitive prices with an assurance of satisfactory quality. 4. Right to choose -This is the right to choose products at competitive prices with an assurance of satisfactory quality. 5. RIGHT TO REPRESENTATION -This is the right to express consumer interests in the making and execution of government policies. 5. RIGHT TO REPRESENTATION -This is the right to express consumer interests in the making and execution of government policies. 6. Right to Redressal - This is the right to be compensated for misrepresentation, shoddy goods or unsatisfactory services. 7. RIGHT TO CONSUMER EDUCATION -This is the right to acquire the knowledge and skills necessary to be an informed customer. 8. Right to Healthy Environment -This is the right to live and work in an environment that is neither threatening nor dangerous and, which permits a life of dignity and well-being. AGENCY HERE ARE SOME GOVERNMENT FIRMS THAT WE CAN APPROACH TO REPORT Health FDA (Food and Drugs Administration) The agency is responsible for licensing, monitoring, and regulation of cosmetics, drugs, foods, household hazardous products, medical devices and electromagnetic radiation emitting devices, pesticides, tobacco and related products, and vaccines for safety, efficacy, and quality in the Republic of the Philippines. FDA FDA (Food and Drugs Administration) - protects and promotes public health through control and supervision of food safety. FDA DTI ( Department of Trade and Industry) 1. Serves as the primary coordinative, promotive, facilitative, and regulatory arm of the government for the country’s trade, industry, and investment activities 2. Ensures the quality and safety of products 3. Checks the warranty and price tags of products 4. Monitors advertisements and retail ways in order to prevent any deception of consumer 5. Guarantees consumer welfare and protection DTI DOH (Department of Health) is the country's principal health agency. It is responsible for ensuring access to basic public health services through the provision of quality healthcare and the regulation of providers of DOH health goods and services. DOH (Department of Health) 1. Provides national policy direction and develops national plans, technical standards and guidelines in health 2. Regulates all health services and products 3. Inspects establishments that dispense food 4. Adopts measures to ensure the quality of meat, milk products, cosmetics, and other consumer goods. WHO WHO (World Health Organization) responsibilities and functions include assisting governments in strengthening health services; establishing and maintaining administrative and technical services WHO BFAD (Bureau of Food and Drugs) 1. Serves as DOH key regulatory agency and implementer of the country’s food control System 2. Ensures safe and good quality processed food, drug, and cosmetics 3. Regulates production, sale and traffic of food, drug, and cosmetics 4. Protects the health of the consumers and handles consumer complaints DOH Make a slogan that expresses the rights of a consumer. Write your slogan in a manila paper. Example: Content - 10 “Customer is Creativity - 5 Cleanliness - 5 always right” Let’s Remember By knowing your consumer rights, you have the power to report the illegal and fraudulent products and services. here are some government firms that we can approach to report. FDA (Food and Drugs Administration) DTI ( Department of Trade and Industry) DOH (Department of Health) WHO (World Health Organization) BFAD (Bureau of Food and Drugs) HEALTH THANK 2023 YOU C O N S U M E R R I G H T S Have a nice day!