BUSA 205 Management Fundamentals Study Guide Exam #3 PDF
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Northampton Community College
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Summary
This study guide for BUSA 205 Management Fundamentals covers key topics such as motivation theories, stages of group development, and communication processes. It includes concepts like Maslow's Hierarchy of Needs, team dynamics, and communication barriers.
Full Transcript
BUSA 205 Management Fundamentals STUDY GUIDE EXAM #3 Chapter 11 Motivation Goal Setting Theory Reinforcement Theory Maslow’s Hierarchy of Needs Alderfer’s ERG Need Theory Herzberg’s Motivation-Hygiene Theory McClelland’s Three Need T...
BUSA 205 Management Fundamentals STUDY GUIDE EXAM #3 Chapter 11 Motivation Goal Setting Theory Reinforcement Theory Maslow’s Hierarchy of Needs Alderfer’s ERG Need Theory Herzberg’s Motivation-Hygiene Theory McClelland’s Three Need Theory Equity Theory Expectancy Theory Job Characteristics Model: Core Dimensions Chapter 12 Stages of Group Development Working Group vs. Team Different Types of Teams How to Build an Effective Team Team Norms/Roles Team Cohesiveness & Performance Norms Conflict Styles- Avoidance, Accommodation, Compromise, Competing, Collaboration Superordinate Goals Mediation Chapter 13 Communication Process One way vs. two way communication Written vs. Verbal Non-verbal Electronic Communication Communication Barriers/Overcome Barriers Downward & Upward Communication Horizontal Communication Informal Communication
