ScriptTrack40 PDF Hotel Guest Services Dialogue

Good morning, sir. Can I help you? Good morning. I'm sorry, but I've got a bit of a problem. The remote control in my room doesn't work, so I have to walk over to the TV every time I want to change channels. I wonder if you could ask someone to fix it. Oh, I'm sorry to hear that. I'll get someo...

Good morning, sir. Can I help you? Good morning. I'm sorry, but I've got a bit of a problem. The remote control in my room doesn't work, so I have to walk over to the TV every time I want to change channels. I wonder if you could ask someone to fix it. Oh, I'm sorry to hear that. I'll get someone to look at it this morning. Thank you. Oh, and I wonder if I could have some more towels please. I dropped mine in the bath last night. Of course, I'll ask room service. to get you some more. Thank you very much. You're welcome. Uh, where do I go for breakfast? The restaurant is just along the corridor on your left. Thank you. Good morning, sir. Can I help you? I certainly hope so. I'm afraid I've got a complaint. I'm in room 102 and it's much too noisy. I'm right next to the lift and I didn't get any sleep last night. I'm very sorry to hear that, but I'm afraid there isn't another room available today. We're fully booked. Right. Could I speak to the manager please? Just take a seat and I'll let him know you'd like to see him. Thank you. Excuse me, could you help me please? Hello, Mrs. Gibson, what's the problem? I'm sorry, but I think there's something wrong with the shower. It isn't hot enough. Would you mind sending someone to look at it, please? Of course, I'll send someone up straight away. It's room 303, isn't it? Yes, that's right. Thank you very much. Not at all. 'Oh, and we have to leave today, I'm afraid. Oh, so you're not leaving tomorrow. No, I'm sorry, I got the dates wrong. We have to get home by this evening. I'm really sorry. Don't worry, it's not a problem, Mrs. Gibson. Checkout is at 12 o'clock. Thank you very much. So, there is another room available today. Yes, there is now. It's room 303. Do you want me to reserve it for you? Yes, please. Okay. "you can change rooms anytime after 2 p.m. right, thank you very much. good morning, the station hotel, oh yes, that's the rock band, isn't it? and they're just staying for one night, yes, their rooms are reserved here this evening, they're in rooms 301, 302, 304 and 305. thank you, bye."