FYBCom Question Bank Oct 2024 PDF

# FYBCom Question Bank ## Short Notes - Facebook - Grapevine - Facial expression - Feedback - Salutation - Twitter - Enclosure - Gestures - Encoding - Email ## Letters 1. Write a job application letter along with biodata for the post of Post Graduate Teacher to teach the subject of Commerce in G...

# FYBCom Question Bank ## Short Notes - Facebook - Grapevine - Facial expression - Feedback - Salutation - Twitter - Enclosure - Gestures - Encoding - Email ## Letters 1. Write a job application letter along with biodata for the post of Post Graduate Teacher to teach the subject of Commerce in Guru Nanak Junior College, Mumbai. (10) 2. Write a job application letter along with biodata for the post of Company Secretary in GVK Enterprises, Mumbai. (10) 3. As a manager of Good People PR Agency, write a letter of appreciation for Mr. Sachin who is working as a sales person in your company. (05) 4. Write a letter of resignation from your current post of Junior Manager in Gurudev Transport Co. as you have been selected for the post of Manager in another transport company. (05) 5. As a manager of Hotel Relish, write a letter of appreciation for Ms. Jigna who is working as a receptionist in your hotel. (05) 6. Write a letter of resignation from your current post of clerk in ICICI Bank as you have been selected for the post of Junior Manager in another bank. (05) ## Essay Type Questions 1. Explain the process of communication in detail with the help of a diagram. (10) 2. Explain the need for communication in detail. (10) 3. Distinguish between upward and downward communication with suitable examples. (10) 4. Distinguish between verbal and non-verbal communication with suitable examples. (10) --- # FYBCom Question Bank (MCQ) 1. Sender is the **_** of communication. - Destination - Source - Medium - Channel 2. Communication is a continuous **_** - Product - Principle - Project - Process 3. Ellis and McClintock have proposed **_** model of communication. - Transaction - Transmission - Interaction - Interpretation 4. Advertising is an example of **_** communication. - Mass - Group - Intrapersonal - Interpersonal 5. The oldest media of mass communication is **_** media - Digital - Radio - Print - Films 6. A set of steps an individual performs to complete a single task is called **_** - Process - Procedure - Structure - Concept 7. Order is **_** while advice is **_** - Formal, Informal - given by professional, given by lay person - Personal, Objective - Obligatory, Voluntary 8. Reprimand is an example of **_** - Advice - Education - Warning - Persuasion 9. Motivation is a **_** objective of communication. - Primary - Secondary - Tertiary - Quaternary 10. Committed and cheerful staff is a hallmark of **_** - High moral - Low moral - High morale - Low morale 11. Email is an example of **_** communication. - Oral - Body Language - Written - Silent 12. Oral communication has **_** - Legal validity - Problem of storage - High reference value - Confidentiality 13. Non-verbal communication is mostly **_** - Unconscious - Conscious - Deliberate - Voluntary 14. Gestures are **_** - Universal - Culture specific - Examples of verbal communication - Time-consuming 15. "Communication is the process by which information is transmitted between individuals and/or organizations so that an understanding response result." Who has given this definition? - Newman - Keith Davis - Peter Little - Pearson and Nelson 16. **_** is the process of converting idea into symbols such as words, pictures, gestures, etc. - Sender - Receiver - Encoding - Decoding 17. **_** is not a significance of communication. - Crisis management - Fighting - Inspiring team spirit - Corporate branding 18. Complementary Scheme uses **_** - Three colors next to each other - Single hue - Opposite colors - Square color scheme 19. Complaint is an example of **_** communication. - Outward - Grapevine - Horizontal - Inward 20. **_** communication is planned and deliberate. - Formal - Informal - Grapevine - Spontaneous 21. Wherever there are **_** there are grapevines. - Machines - People - Plants - Animals 22. Open door policy is necessary to improve **_** communication. - Inward - Outward - Downward - Upward 23. Communication flowing across the breadth of organization among members of same rank is called **_** communication. - Upward - Downward - Horizontal - Grapevine 24. Morse Code was developed by Samuel Morse for telegraph in the year **_** - 1638 - 1738 - 1838 - 1938 25. Telephone is invented by **_** - Alexander Graham Bell - US Military - Ada Byran - C. E. Shannon 26. When one's message must cross time zones or international boundaries, when written record is significant, or when speed is important, one should use **_** - Fax - Teleconference - Letter - Memo 27. **_** listening requires that the listener fully concentrate, understand, respond and then remember what is being said. - Passive - Active - Preferred - Pretentious 28. **_** is the most convenient form for the typist. - Indented - Full block - Modified block - Semi block 29. **_** is not among the Seven Cs of communication. - Clear - Closed - Correct - Coherent 30. Which one of the following is not a step in editing? - Revising - Proofreading - Evaluation - Attention