Policing Standards Manual (2000) PDF

Ontario Administration and Infrastructure Ministry of Community Safety and Correctional Services  Policing Standards Manual (2000) Framework for Busi...

Ontario Administration and Infrastructure Ministry of Community Safety and Correctional Services  Policing Standards Manual (2000) Framework for Business Planning Legislative/Regulatory Requirements Section 30(1) of the Adequacy Standards Regulation requires a police service board to prepare, at least once every three years, a business plan that addresses:  the objectives, core business and functions of the police service, including how it will provide adequate and effective police services;  quantitative and qualitative performance objectives and indicators relating to:  the police service’s provision of community-based crime prevention initiatives, community patrol and criminal investigation services;  community satisfaction with police services;  emergency calls for service;  violent crime and clearance rates for violent crime;  property crime and clearance rates for property crime;  youth crime and clearance rates for youth crime;  police assistance to victims of crime and re-victimization rates; and  road safety;  information technology;  police facilities; and  resource planning. In addition, section 32(1) requires a board to enter into a protocol with municipal council that sets out the dates by which the business plan should be provided to municipal council, the responsibility for making it public, and if municipal council chooses, jointly determining and participating in the consultation processes for the development of the business plan. Furthermore, section 32(2) requires a board to consult with its municipal council, school boards, community organizations and groups, businesses and members of the public during the development of the business plan. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to business planning that: Consultation 1. This Board, in partnership with the Chief of Police, will prepare a strategy for the development of the business plan, consistent with the requirements of the Adequacy February 2000 AI-001 1/4 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Framework for Business Planning Standards Regulation (including the protocol with municipal council), that will include consultation on: a) an environmental scan of the community that highlights crime, calls for service and public disorder trends within the community; b) the results achieved by the police service in relation to the business plan currently in effect; c) a summary of the workload assessments and service delivery evaluations undertaken during the existing business plan cycle; d) the board’s proposals with respect to the police service’s objectives, core business and functions, and performance objectives and indicators for the eight functions set out in the Adequacy Standards Regulation; and e) the estimated cost of delivering adequate and effective police services to meet the needs identified in the draft business plan. Performance 2. This Board, in partnership with the Chief of Police, will consider when developing the Objectives performance objectives, factors such as: a) the police service’s existing and/or previous performance, and estimated costs; b) crime, calls for service and public disorder analysis and trends, and other social, demographic and economic factors that may impact on the community; c) the type of performance objectives, indicators and results being used/achieved in other similar/comparable jurisdictions; d) the availability of measurements for assessing the success in achieving the performance objectives; and e) community expectations, derived from the consultation process, community satisfaction surveys, and victimization surveys. 3. The business plan will include the estimated cost projections for implementing the business plan for each year that the plan covers. Information 4. This Board, in partnership with the Chief of Police, will include in the business plan an Technology information technology plan that: a) is based on an evaluation of the police service’s information technology needs, including its capacity to electronically share information with other agencies, organizations and community groups; b) requires the periodic review of key business processes, practices and related technology to identify possible changes that may reduce the administrative workload of front-line officers; and c) addresses information technology acquisition, updating, replacement and training. Police 5. This Board, in partnership with the Chief of Police, will include in the business plan a Facilities police facilities plan that, at minimum, ensures that the police service maintains one or more police facilities that are accessible to the public during normal working hours, February 2000 AI-001 2/4 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Framework for Business Planning and that during all other hours public telecommunications access to a communications centre. 6. The Chief of Police should review and report back to the board, at least once every business cycle, on whether: a) all police facilities: i) meet or exceed provincial building and fire codes; ii) have sufficient space for the efficient organization of offices and equipment; iii) be adequately heated, ventilated, illuminated and, where appropriate and practical, air conditioned, when in use; iv) have lockers, separate change area, if members are required to change at the workplace, and washroom facilities, and where appropriate and practical, shower facilities; and v) have appropriate security measures and communications; b) members of the police service have available: i) appropriate and secure working, records and equipment storage space; and ii) separate or private areas for interviewing purposes; and c) the police service’s lock-up facilities meet the following requirements: i) the minimum cell size is 7' x 4'6" x 7' high; ii) fire extinguishers are secure and readily available in the lock-up area, but out of reach of the person in custody; iii) smoke and heat detectors are installed in the lock-up area; iv) toilet facilities are provided in each lock-up; v) no unsafe conditions exist, including means of attaching ligatures; vi) first aid equipment, including airway devices for mouth to mouth resuscitation, are readily available; vii) lock-ups are separate from public view; viii) confidential interviews with legal counsel can be accommodated; ix) a proper area for prisoner processing is provided; x) cell keys are in a secure location and master or duplicate keys are readily available; xi) the area where prisoners are processed and/or searched is well illuminated, secure and has no hazardous conditions present; xii) compliant with the police service’s policy and procedures with respect to communicable diseases; and xiii) a means of constantly communicating with the main desk area and/or the communications centre is available. 7. Where it is determined that the police facilities do not meet the requirements in 4(a), (b) and (c), the Chief of Police should prepare a plan for the Board that sets out options and costs in order to meet the requirements. February 2000 AI-001 3/4 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Framework for Business Planning Resource 8. The Chief of Police will: Planning a) implement a resource planning methodology that is either automated or manual, and which takes into account the business plan and existing demands for service; and b) at least once every business cycle, undertake and report back on workload assessments and service delivery evaluations for the following areas: i) crime prevention; ii) law enforcement, including separate assessments and evaluations for the service’s community patrol, communications and dispatch, crime analysis, criminal intelligence, criminal investigation and investigative supports functions; iii) providing assistance to victims; iv) public order maintenance; and v) emergency response services for the six functions identified in sections 21(1) and 22 of the Adequacy Standards Regulation. Communication 9. This Board, in partnership with the Chief of Police, will establish a process, with municipal council if required, for the communication of the business plan to: a) members of the police service; and b) members of the public. Police Service Guidelines Procedures 1. Every police service’s procedures should address: a) information technology and security, including electronic file management, security systems, software usage and auditing; and b) police facilities management, including: i) identifying an individual(s) who is responsible for the overall management of the police service’s facilities; ii) requiring the maintenance of an updated inventory of police facilities; and iii) the appropriate use of police facilities, including facility security and maintenance. February 2000 AI-001 4/4 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Skills Development and Learning Legislative/Regulatory Requirements Section 33 of the Adequacy Standards Regulation requires a police service to have a skills development and learning plan that addresses:  the plan’s objectives;  the implementation of a program to coach or mentor new officers; and  the development and maintenance of the knowledge, skills and abilities of members of the police service, including:  the police service’s criminal investigators;  members of the police service who provide investigative supports functions, if any;  members of a public order unit, if any; and  members of the police service who provide emergency response services. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to skills development and learning that the Chief of Police will: a) prepare, (identify timeframe - at least once every three years), a skills development and learning plan that: i) provides an overview of the police service’s existing and anticipated future needs in relation to skills development and learning; ii) identifies the police service’s skills development and learning objectives; iii) promotes cost-effective and innovative delivery of skills development and learning, including potential partnerships with other service providers; iv) supports coaching or mentoring of new officers; v) ensures the development and maintenance of the knowledge, skills and abilities of members of the police service consistent with the Adequacy Standards Regulation; vi) emphasizes the importance of organizational learning; and vii) addresses the responsibility of members for career development and skills development and learning. February 2000 AI-002 1/2 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Skills Development and Learning Police Service Guidelines Plan 1. Every Chief of Police will prepare, (identify time frame - at least once every three years), a skills development and learning plan that should: a) provide an overview of the police service’s existing and anticipated future needs in relation to skills development and learning; b) set out the police service’s skills development and learning objectives, including potential partnerships with other service providers; c) address cost-effective and innovative delivery of skills development and learning; d) ensure that members are kept informed of changes in the law, emerging issues and trends; e) address the development and maintenance of the knowledge, skills and abilities of members of the police service, including: i) criminal investigators; ii) members providing investigative supports; iii) members providing public order unit services; iv) members providing emergency response services; and v) communications operators/dispatchers and their supervisors; f) address the training and sharing of information with officers, communications operators/dispatchers and supervisors on local protocols, conflict resolution and use of force related to persons who are emotionally disturbed, have a mental illness or developmental disability; g) require a program to coach or mentor new officers, including a selection process and training for coach officers; and h) address the responsibility of members for career development and skills development and learning. February 2000 AI-002 2/2 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Equal Opportunity, Discrimination and Workplace Harassment Legislative/Regulatory Requirements Equal Opportunity is consistent with the principles of the Police Services Act (PSA), including “the need for sensitivity to the pluralistic, multicultural and multiracial character of Ontario’s society”, and “the need to ensure police services are representative of the communities they serve.” Under the Ontario Human Rights Code employers are required to provide accommodation, unless to provide accommodation would cause undue hardship to the employer, considering the costs, outside sources of funding, if any, and health and safety requirements, if any. Section 47 of the PSA addresses the accommodation of needs of disabled members of police services in accordance with the Ontario Human Rights Code. In addition, the Ontario Human Rights Code defines harassment as: “Engaging in a course of vexatious comment or conduct that is known or ought reasonably to be known to be unwelcome.” Under the Ontario Human Rights Code, employers, people acting for employers and co- workers are prohibited from harassing an employee on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, age, record of offences, marital status, same sex partnership status, family status or handicap. Sexual remarks or physical contact are considered sexual harassment and are prohibited where they are known or ought to be known to be unwelcomed. Furthermore, the Ontario Human Rights Code specifically prohibits a sexual advance or solicitation by a person who is in a position to grant or deny a benefit to another where the person making the solicitation or advance knows or ought reasonably to know that it is unwelcomed. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to equal opportunity and workplace harassment that the Chief of Police will: a) establish procedures on equal opportunity that are consistent with the principles of the Police Services Act and the Ontario Human Rights Code, including recruitment, selection, career development and promotion; November 2000 AI-003 1/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Equal Opportunity, Discrimination and Workplace Harassment b) establish procedures on responding to and preventing discrimination and harassment in the workplace, including stereotyping; c) ensure that no sexist, racist or other offensive or derogatory material is displayed in the workplace; d) establish procedures on employment accommodation in accordance with the Ontario Human Rights Code and section 47 of the Police Services Act; e) implement an employee performance appraisal system; and f) ensure that all officers receive training on race relations, diversity and human rights. Police Service Guidelines Procedures 1. Every police service’s procedures on equal opportunity should: a) ensure that merit will be the basis of hiring, promotion and other employment practices of the police service, thereby allowing individuals to be judged on their abilities; b) require that the essential job qualifications of positions are identified prior to hiring or promoting, including: i) identifying the essential duties of a position; and ii) identifying the qualifications that candidates should have on the first day of the job; and c) require that all job qualifications be essential and bona fide, that is: i) be for a purpose rationally connected to the performance of the job; ii) be adopted in an honest and good faith belief that they are necessary to the fulfillment of that work-related purpose; and iii) be reasonably necessary to the accomplishment of that legitimate work-related purpose, i.e., that it is impossible without undue hardship to accommodate individual employees who do not meet the qualification. 2. Every police service’s procedures and processes on recruitment should: a) indicate the level of knowledge, skills and abilities required by those responsible for the recruitment process; b) set out the training required by those responsible for the recruitment process; c) define when to recruit internally and externally; d) when recruiting externally, identify a strategy for advertising available positions to all segments of the community; e) allow for adequate response time for job postings; and f) ensure persons with a disability have access to the recruitment process (i.e., access to the job advertisement, adequate time for response, accessible process to submit application). 3. Every police service’s procedures and processes on selection should: November 2000 AI-003 2/5 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Equal Opportunity, Discrimination and Workplace Harassment a) indicate the level of knowledge, skills and abilities required by those responsible for the selection process; b) set out the training required by those responsible for the selection process; c) require the screening of all applicants based on essential qualifications required on the first day of the job; d) be consistent with the Ontario Human Rights Code; e) identify processes for determining if applicants require any accommodation, in order to allow them to participate equally in the process to demonstrate their ability to perform the essential job qualifications; f) ensure when assessing qualifications, that education and experience acquired outside of Canada is given appropriate consideration; g) ensure standardized rating schemes are developed that are consistent with the Ontario Human Rights Code and the Supreme Court Meiorin decision, and consist of criteria that are reasonable, genuine and directly related to the requirements of the job; and h) ensure that all participants, including the candidates, are aware of the selection process. 4. Every police service’s procedures and processes on promotion should: a) indicate the level of knowledge, skills and abilities required by those responsible for the promotion process; b) set out the training required by those responsible for the promotion process; c) require the screening of all applicants based on essential qualifications required on the first day of the job; d) ensure that the selection criteria are communicated to all applicable employees in advance of the promotional process, to enable the employees to develop or acquire required competencies; e) identify processes for determining if applicants require any accommodation, in order to allow them to participate equally in the process to demonstrate their ability to perform the essential job competencies; f) ensure when assessing qualifications, that education and experience acquired outside of Canada is given appropriate consideration; g) ensure standardized rating schemes are developed that are consistent with the Ontario Human Rights Code and the Supreme Court Meiorin decision, and consist of criteria that are reasonable, genuine and directly related to the requirements of the job; and h) ensure that all participants, including the candidates, are aware of the promotional process. 5. Every police service’s procedures on responding to and preventing discrimination and harassment should: November 2000 AI-003 3/5 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Equal Opportunity, Discrimination and Workplace Harassment a) communicate that discrimination and harassment are not to be tolerated in the workplace; b) set out the responsibilities of employees to monitor their own behavior and actively confront discrimination and harassment they observe, and ensure that supervisory staff understand their legal obligations and responsibilities to create a work environment free of discrimination and harassment; c) set out the steps for resolving incidents of discrimination and harassment in the workplace, including ensuring that the privacy of the complainant, as well as the a the (alleged) offender, is protected; d) require that all inquiries/complaints are dealt with respectfully and objectively; e) address the mechanism for employees to seek guidance/advice on issues concerning discrimination and harassment; f) require that all internal and external communications produced/delivered do not either overtly or subtly reinforce stereotypes; and g) ensure that all employees, including supervisors, understand their responsibility to ensure that stereotyping does not occur in the workplace. 6. Every Chief of Police should ensure that no sexist, racist or other offensive or derogatory material is displayed in the workplace. 7. Every police service’s procedures on employment accommodation should be in accordance with the Ontario Human Rights Code and section 47 of the Police Services Act, and should: a) address accommodation for persons with disabilities, including ensuring that, short of undue hardship: i) employees with a disability receive the accommodation they require in a way that is equitable, respects their dignity, maximizes their ability to contribute and enables them to participate in all aspects of employment with the police service; and ii) applicants with a disability receive the accommodation they require in a way that is equitable, respects their dignity, maximizes their ability to compete for jobs within the police service; b) address the mechanism for accommodating, short of undue hardship, employees with family responsibilities, employees with religious needs and pregnant women; c) ensure the specific needs of an individual employee or applicant are assessed and reasonably met; d) ensure accommodation is provided for all employment activities, for example: staffing; the duties and requirements of positions; and training and career development opportunities; and e) ensure supervisors understand their responsibilities to make the climate of the workplace receptive to persons with a disability. 8. Every Chief of Police should implement an employee performance appraisal system. November 2000 AI-003 4/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Equal Opportunity, Discrimination and Workplace Harassment Training 9. Every Chief of Police should ensure that all officers receive training on race relations, diversity and human rights. 10. Every Chief of Police should ensure that, as part of the training on race relations, diversity and human rights, the police service’s policy and procedures dealing with equal opportunity, discrimination and workplace harassment are reviewed with all officers. November 2000 AI-003 5/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Communicable Diseases Legislative/Regulatory Requirements The Occupational Health and Safety Act sets out the responsibilities of employers, supervisors and workers for workplace safety. Among other obligations the Act requires employers to “take every precaution reasonable in the circumstances for the protection of a worker” and to “acquaint a worker or a person in authority over a worker with any hazard in the workplace and in the handling, storage, use, disposal and transport” of biological agents. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to communicable diseases that the Chief of Police will: a) develop and maintain procedures that are consistent with the most recent edition of the Ministry of Health and Long-Term Care’s Preventing and Assessing Occupational Exposures to Selected Communicable Diseases – An Information Manual for Designated Officers; b) designate and train one or more members as a Communicable Disease Coordinator(s); c) ensure that each Communicable Disease Coordinator is provided with a copy of the most recent edition of the Ministry of Health and Long-Term Care’s Preventing and Assessing Occupational Exposures to Selected Communicable Diseases – An Information Manual for Designated Officers; and d) work, where possible, with the local medical officer of health, to develop a post- exposure plan that addresses roles and responsibilities, reporting protocols, medical evaluation, intervention, confidentiality, access to treatments and follow-up support for workers who have suffered a high-risk occupational exposure to a communicable disease. Police Service Guidelines Coordination 1. Every Chief of Police should designate and train one or more members as a Communicable Disease Coordinator(s) who would be responsible for: a) receiving reports from members who believe they may have been exposed to a communicable disease; b) assessing, given the situation and circumstances, whether an exposure could have occurred; c) if an exposure could have occurred, liaising with the local medical officer of health; and November 2000 AI-004 1/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Communicable Diseases d) following liaison with the local medical officer of health, providing information and advice to the member about the possible exposure. 2. Every Chief of Police should ensure that each Communicable Disease Coordinator is provided with a copy of the most recent edition of the Ministry of Health and Long- Term Care’s Preventing and Assessing Occupational Exposures to Selected Communicable Diseases – An Information Manual for Designated Officers. 3. Every Chief of Police should work, where possible, with the local medical officer of health, to develop a post-exposure plan that addresses roles and responsibilities, reporting protocols, medical evaluation, intervention, confidentiality, access to treatments and follow-up support for workers who have suffered a high-risk occupational exposure to a communicable disease. Procedures 4. Every police service’s procedures should: a) be consistent with the most recent edition of the Ministry of Health and Long- Term Care’s Preventing and Assessing Occupational Exposures to Selected Communicable Diseases – An Information Manual for Designated Officers; b) set out procedures to be followed by a member who believes that he or she may have been exposed to a communicable disease. c) require that all police officers and civilian members who may be exposed to blood/bodily fluids in the workplace are offered a voluntary Hepatitis B vaccination at no cost to the worker; d) set out the workplace controls for minimizing and preventing the risk of occupational exposure, including: i) the handling and storage of contaminated forensic exhibits, in accordance with the police service’s procedures on the collection, preservation and control of evidence and property; ii) undertaking search of persons or premises; iii) the custody and transportation of prisoners, in accordance with the police service’s procedures on prisoner care and control and prisoner transportation, including the implementation of special precautions for dealing with prisoners with a known or suspected communicable disease; iv) the handling of sharps, including syringes; and v) practices around blood/bodily fluid; e) set out the workplace procedures and controls for post-exposure management, including the requirement that: i) potential exposures are managed promptly, in collaboration with the local medical officer of health; ii) the appropriate first aid measures are delivered immediately; iii) the role of supervisors in managing exposure incidents is clearly defined and communicated to all workers; November 2000 AI-004 2/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Communicable Diseases iv) the role of the Communicable Disease Coordinator(s) is clearly defined and communicated to all workers; v) the established protocol for assessing and reporting a possible exposure is followed; vi) follow-up planning is undertaken for each individual who has experienced a potential exposure, based on a reasonable assessment of their needs; and vii) a record keeping procedure is established for the following purposes:  training;  maintaining confidential records for affected workers; and  problem identification, resolution and evaluation; and f) set out the workplace procedures and controls that address general infection control, including: i) the cleaning of unprotected skin; ii) hand washing procedures; iii) the removal and disposal of anti-microbial gloves; iv) handling contaminated work clothing; v) disinfection methods for surfaces and police vehicles, both interior and exterior; vi) disinfection of holding facilities; vii) handling and disinfection of non-disposable equipment; and viii) handling and disposal of biological waste and non-reusable equipment. Training 5. Every Chief of Police should ensure that police officers and civilian members who may be at risk of exposure to communicable diseases receive training on communicable diseases and their prevention, including information on: a) bloodborne diseases, including, at minimum, Hepatitis B (HBV), Hepatitis C (HCV) and HIV/Aids, including: i) overview, incidence and prevalence of disease in the population; ii) sero-conversion rates for HBV, HCV and HIV; iii) modes of transmission and incubation period; iv) the risk of infection when exposed to infected blood/bodily fluids; v) assessing and reducing the risks; vi) identification and symptoms; and vii) post-exposure management; and b) airborne infections, including, at minimum, Meningitis, Tuberculosis (TB) including: i) overview, incidence and prevalence of disease in the population; ii) modes of transmission and incubation period; iii) risk of acquiring the disease; iv) differentiation between what is TB infection versus the disease; v) reducing the risks; vi) identification and symptoms; and November 2000 AI-004 3/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Communicable Diseases vii) post-exposure management. 6. Every Chief of Police should ensure that all police officers and civilian members who may be at risk of exposure to communicable diseases are provided with current information, including information on emerging trends. 7. Every Chief of Police, in cooperation with the local medical officer of health, should ensure that there is a mechanism to share information on a regular basis and to ensure that the staff training being provided is current, accurate and sufficient. Monitoring and 8. Every Chief of Police should periodically monitor and evaluate the effectiveness of Evaluation the police service’s procedures on communicable diseases. Equipment 9. Every Chief of Police should ensure that every police officer and civilian members who may be at risk of exposure to communicable diseases have available to them the personal protective equipment set out in the Ministry’s designated equipment list on communicable diseases. 10. Every Chief of Police should also ensure that police officers and civilian members who may at risk of exposure to communicable diseases are trained on the use of the personal protective equipment set out in the Ministry’s designated equipment list on communicable diseases, and where appropriate, are properly fitted and sized for the protective equipment. November 2000 AI-004 4/5 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Communicable Diseases MINISTRY’S DESIGNATED EQUIPMENT LIST Communicable Diseases – Equipment and Facilities List The following minimum equipment should be contained in biohazard kits that are made available to police officers and appropriate civilian members of a police service. PERSONAL ISSUE  disposable medical grade non-sterile examination gloves, preferably non-latex, usually nitrile, to avoid the problem of latex sensitivity  waterless antiseptic hand wipes  a disposable one-way air valve for cardio-pulmonary resuscitation  a device to secure the items to the officer’s person MOBILE KITS  goggles  disposable moisture-resistant cone masks (NIOSH approved N95 respirator) for tuberculosis protection, and has boomerang nose sealing  heavy gauge gloves  moisture-resistant disposable clothing  biohazardous waste disposal products  spatulas  evidence tubes  biohazard labels  biohazard bags  antiseptic hand wipes  waterless antiseptic hand cleaner  to be in a container designed to hold such items STATIONARY KITS  disposable medical grade non-sterile examination gloves, preferably non-latex, usually nitrile, to avoid the problem of latex sensitivity  biohazard waste disposal products  heavy gauge gloves  moisture-resistant disposable protective clothing  spatulas  biohazard bags  germicidal cleaner  sharps containers  waterless antiseptic hand cleaner  to be in a container designed to hold such items November 2000 AI-004 5/5 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Use of Auxiliaries Legislative/Regulatory Requirements Section 52 of the Police Services Act addresses the appointment, authority and restrictions in relation to the use of auxiliaries by police services. In addition, the Adequacy Standards Regulation makes reference to the use of auxiliaries in the delivery of the police service’s community-based crime prevention initiatives, under the direction of a member of the police service. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to the use of auxiliaries that the Chief of Police will: a) develop and maintain procedures that address the use of auxiliaries by the police service in accordance with the Police Services Act and the Adequacy Standards Regulation; and b) ensure that records are maintained relating to the use of auxiliaries. Police Service Guidelines Procedures 1. Every police service’s procedures should: a) set out the roles and activities of auxiliaries; b) address the selection, supervision and training of auxiliaries; c) address the termination of auxiliaries; d) require, unless authorized under the Police Services Act, that an auxiliary shall not perform the duties normally performed by a member of a police service; e) prohibit an auxiliary from operating a marked patrol vehicle, except where the auxiliary is using the vehicle to attend an auxiliary event, a police sponsored function, or in an emergency where an officer, with whom an auxiliary is riding along, requests the auxiliary to drive the vehicle to assist the officer in performing his or her duties, or where the officer is incapacitated and unable to provide direction; f) require that uniforms and insignia for its auxiliaries are distinct from the uniforms of police officers; g) require that an auxiliary not be equipped with a weapon nor use force on another person except in compliance with Regulation 926 on Equipment and Use of Force. November 2000 AI-005 1/2 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Use of Auxiliaries 2. Nothing in section 1 precludes a police service from using auxiliaries to assist in the delivery of community-based crime prevention initiatives and ground search for lost or missing persons, subject to those individuals being under the supervision of members of the police service. 3. Every Chief of Police should maintain records relating to the use of auxiliaries, including when an auxiliary is authorized under section 52 of the Police Services Act to perform police duties, including the nature of the special circumstances and the duration of the authorization. 4. Every Chief of Police should ensure that auxiliaries have the knowledge, skills and abilities required, including knowledge of citizens powers of arrest, the Canadian Charter of Rights and Freedoms, note taking procedures, use of communications equipment, use of force and any other internal policies and procedures dealing with the use of auxiliaries. November 2000 AI-005 2/2 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Use of Volunteers Legislative/Regulatory Requirements The Adequacy Standards Regulation makes reference to the use of volunteers in the delivery of the police service’s community-based crime prevention initiatives and ground search for lost or missing persons, under the direction of a member of the police service. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to the use of volunteers that the Chief of Police will: a) develop and maintain procedures that address the use of volunteers by the police service in accordance with the Adequacy Standards Regulation, including recruitment, screening, training and supervision; and b) ensure that records are maintained relating to the use of volunteers. Police Service Guidelines Procedures 1. Every police service’s procedures on the use of volunteers should: a) set out the roles and activities of volunteers that are used by the police service in directly delivering programs or services on behalf of the police service; b) address the recruitment and screening of volunteers, including reference and records checks, as appropriate; c) address the training and ongoing supervision volunteers; d) address the termination of volunteers; e) require that volunteers are not to be used to undertake any functions or activities that must be performed by members of the police service or by police officers under the Adequacy Standards Regulation; f) prohibit a volunteer from operating a marked general patrol vehicle; g) require that volunteers are not to carry or be equipped with weapons; h) require that volunteers, other than chaplains and members of police bands and choirs, are not to be equipped with or wear a police uniform; and i) require that uniforms and insignia for its volunteer members of police bands and choirs are distinct from the uniforms of police officers. 2. Nothing in section 1 precludes a police service from using volunteers in community- based crime prevention and victim’s assistance initiatives and ground search for lost or missing persons, subject to those individuals being under the supervision of members of the police service. November 2000 AI-006 1/2 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Use of Volunteers 3. Every Chief of Police should ensure that records are maintained relating to the use of volunteers by the police service. November 2000 AI-006 2/2 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Management of Police Records Legislative/Regulatory Requirements Section 31(1)(c) of the Police Services Act (PSA) requires a police services board, in providing adequate and effective police services, to establish policies for the effective management of the police service. In addition, section 41(1)(a) requires the Chief of Police to administer the police service and oversee its operations in accordance with the objectives, priorities and policies established by the board. Furthermore, section 2 of the Regulation on Violent Crime Linkage Analysis Systems Reports requires the submission and updating of ViCLAS crime analysis reports. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to the management of police records that the Chief of Police will: a) establish procedures on records management, including the collection, security, retention, use, disclosure and destruction of records in accordance with the requirements of appropriate legislation; b) comply with the procedures set out in the Ministry’s designated Ontario Major Case Management Manual; and c) establish procedures on CPIC that are consistent with the CPIC Reference Manual and the Ministry’s policy relating to CPIC Records. Police Service Guidelines Procedures 1. Every police service’s procedures on records management should: a) ensure that the records management system meets or exceeds the administrative requirements of the municipality; b) ensure that the records management system meets the requirements of appropriate legislation; c) designate a staff position(s) with overall responsibility for the police service’s records management system; d) address the classification and security of all records; e) address the collection, storage, retrieval, use, disclosure and destruction of records, including fingerprints and criminal identification photographs; f) require that a records retention schedule be established, including the requirement that records of ViCLAS reportable offences be retained for at least 25 years; November 2000 AI-007 1/2 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Management of Police Records g) ensure that the disposition of records is in accordance with the records retention schedule; h) require that when records are destroyed the class and dates of the destroyed records, the date of destruction and signature of the employee approving are documented; i) ensure that an occurrence reporting system is maintained, including the incidents for which an occurrence report has to be completed; j) require that a master index or method of searching for records is maintained, which enables records to be quickly located; and k) require compliance with the procedures set out in the Ministry’s designated Ontario Major Case Management Manual. CPIC 2. Every police service should establish procedures on CPIC that are consistent with the CPIC Reference Manual and the Ministry’s policy relating to CPIC Records, including that: a) the CPIC Reference Manual is current, up-to-date and available to appropriate staff, and copies of bulletins regarding CPIC from the Ministry are available to appropriate staff; b) the minimal requirements of CPIC use, security and dissemination of information are understood and observed by appropriate staff; c) communications and dispatch personnel are informed of the requirements relating to CPIC use; d) training is provided on CPIC to satisfy local needs; e) a file support system exists for the CPIC function, as required; f) written job descriptions are available for all CPIC positions; g) a check of the terminal report and agency activity report indicates adequate use of CPIC facilities; and h) a copy of the latest CPIC audit report by the Ministry is available to appropriate staff upon receipt. 3. Every Chief of Police should ensure that the recommendations of the latest CPIC audit report by the Ministry have been addressed. November 2000 AI-007 2/2 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Marked General Patrol Vehicles Legislative/Regulatory Requirements Under the Police Services Act (PSA), municipalities are responsible for providing the infrastructure necessary to support adequate and effective police services, including vehicles. Section 15 of the Equipment and Use of Force Regulation sets out what type of vehicle is not permitted to be used for general police patrol purposes. In addition, the Occupational Health and Safety Act defines the responsibilities of employers, supervisors and workers with respect to the use of equipment related to the workplace. Note: The subject of this guideline is limited to marked general patrol vehicles and does not address vehicles utilized for specialized functions (e.g., supervision, surveillance, canines). In these areas, police services maintain full flexibility and discretion in their choice of vehicles. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to marked general patrol vehicles that the Chief of Police will: a) establish procedures that set out the functions of marked general patrol vehicles; b) ensure that the police service’s marked general patrol vehicles meet required specifications; c) ensure the regular maintenance, inspection and replacement of the police service’s marked general patrol vehicles; and d) consult with designated employee representatives regarding the acquisition of patrol vehicles and related equipment. Police Service Guidelines Procedures 1. Every police services procedures should address the functions of marked general patrol vehicles, including the following: a) general patrol and general calls for service; b) emergency response; c) transportation of personnel and equipment; d) suspect apprehension pursuit; e) protection, including protection of a vehicle collision scene; November 2000 AI-008 1/3 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Marked General Patrol Vehicles f) provision of sufficient space to allow for interviewing and report preparation; and g) temporary detention. Equipment 2. Every Chief of Police should ensure that all marked general patrol vehicles acquired by the police service, and utilized for the functions set out in section 1, meet the following specifications: a) the vehicle is designated by the manufacturer as a “ police package“, and that compact and sub-compact vehicles (as defined by the U.S. Environmental Protection Agency) should not be operated as patrol vehicles; b) the vehicle is solid white in colour, clearly marked and identifiable as a police vehicle (i.e., with the word “police” appearing on the vehicle); c) municipal police services are to utilize a combination of blue and red reflective striping and the Ontario Provincial Police are to utilize a combination of blue and gold reflective striping for the purposes of identification and visibility; d) standard equipment should include, but not be limited to, police service compatible, and heavy duty, where applicable: i) engine; ii) automatic transmission; iii) power steering and police suspension; iv) power hydraulic ABS braking system; v) highest output alternator available; vi) highest amp-hr, CCA, battery available; vii) cooling system; viii) engine and transmission coolers; ix) frame, body mounts, and/or unibody undercarriage; x) police speed rated tires; xi) tilt/adjustable steering wheel; xii) air conditioning; xiii) dual airbags; xiv) dash-mounted driver and passenger accessible deck lid release; xv) power door locks and windows; xvi) electric remote outside mirrors; xvii) trim panel mounted door front/window lock controls front-operated only, with rear locks inoperative; xviii) certified speedometer calibration; xix) police radio frequency/electronic equipment interference protection; and xx) high quality driver and passenger seats with individual 6-way adjustable power controls, where available; e) where applicable, police services that typically utilize single-officer patrols may choose to equip only the driver’s seat to the specifications set out in section d); f) the vehicle is equipped with adequate emergency lighting visible from 360 degrees in accordance with the provisions of the Highway Traffic Act; November 2000 AI-008 2/3 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Marked General Patrol Vehicles g) the vehicle is equipped with 100 watt minimum, forward-facing siren that is situated ahead of the vehicle’s front wheels and positioned in such a way as not to interfere with air flow to the radiator; h) the vehicle is equipped with a public address system (i.e., loud hailer); i) equipment and controls in the vehicle are properly secured and mounted/installed in such a way as not to interfere with the safe operation of the vehicle, including the deployment of airbags; and j) the vehicle is supplied with safety equipment to fulfill general patrol functions. 3. Every Chief of Police should ensure that: a) the police service meets or exceeds the manufacturer’s maintenance schedule in servicing and maintaining its vehicles. b) accurate and up-to-date maintenance, servicing and accident damage records are maintained; c) emergency equipment is inspected and tested regularly; d) inspections are performed on a regular basis by a qualified technician; e) replaced parts meet or exceed the Original Equipment Manufacturer (OEM) police package designation for the specific vehicle model; and f) the speed rating of replacement tires meet or exceed the vehicle performance capabilities as indicated by the manufacturer in relation to the specific vehicle model. 4. Every Chief of Police should ensure that, prior to making a final decision regarding the acquisition of patrol vehicles and related equipment, designated employee representatives are consulted. November 2000 AI-008 3/3 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Safe Storage of Police Service Firearms Legislative/Regulatory Requirements Section 117 of the Firearms Act provides the legislative authority for the regulations made under the Firearms Act. These regulations set out stringent requirements relating to the safe storage and transfer of firearms for both individual owners and public agents, including police officers. Section 3 (1) of the Public Agents Firearms Regulations requires that a public agent shall store firearms when not in use in a container, receptacle, vault, safe or room that is kept securely locked and that is constructed so that it cannot easily be broken open or into. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to the safe storage of police service firearms that the Chief of Police will establish procedures that are consistent with the requirements of the Firearms Act and the Public Agents Firearms Regulations. Police Service Guidelines Procedures 1. Every police service’s procedures on the safe storage of firearms should: a) require that unloading stations be available in police facilities; b) require that the security measures for police firearms are consistent with the requirements set out in the Firearms Act and the Public Agents Firearms Regulations; c) require that police officers do not store their service firearms in their private residence, or location other than a police facility, except where permitted by written policy of the police service, or specific written order of the Chief of Police or designate; and d) require that when a police officer’s service firearm is stored in a dwelling house it be stored in accordance with the requirements of the Storage, Display, Transportation and Handling of Firearms by Individuals Regulations, including the following: i) the firearm be unloaded; ii) the firearm be:  rendered inoperable by means of a secure locking device; and  the firearm be stored in a container, receptacle or room that is kept securely locked and that is constructed so that it cannot readily be broken open or into; and November 2000 AI-009 1/2 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Safe Storage of Police Service Firearms iii) the stored firearm not be readily accessible to ammunition, unless the ammunition is stored, together with or separately from the firearm, in a container or receptacle that is kept securely locked and that is constructed so that it cannot readily be broken open or into. November 2000 AI-009 2/2 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Police Uniforms Legislative/Regulatory Requirements The Municipal Police Forces Regulation sets out requirements relating to the wearing of police insignias and service badges. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to police uniforms that the Chief of Police will develop procedures on the provision and use of a standardized uniform by the police service’s uniformed police officers. Police Service Guidelines Procedures 1. Every police service’s procedures should require that: a) all parts of the standardized police uniform, including body armour, use only blue graphite coloured material as defined by Pantone textile colour code 19-4015 TC, other than footwear, gloves and police identifiers; b) all uniformed senior police officers, holding rank of Inspector or above, and all uniformed police officers of the rank of staff sergeant or sergeant major may wear a white shirt; c) all front-line police officers be issued uniform pants, with cargo-style pockets on the side of the thighs that is sewn down on three sides, and a red stripe, or blue stripe for the OPP, be worn down each side of the pant leg; d) all police officers be issued black polishable footwear that has a slip and puncture resistant sole; e) the provision of Outer/Winter wear provides easy access to an officer’s equipment; f) the gloves of a front-line police officer be black and allow appropriate finger dexterity; g) all front-line police officers have a shoulder flash containing the word “Police”, or, in the case of the OPP, “OPP”; h) a personal identifier (that is, name or badge number) be visible on the uniform shirt or outer garment at all times; i) rank insignia be displayed on shoulder epaulettes, with the exception of dress uniforms; j) all front-line police officers use the type of headgear, if any, that is selected by the police service; and k) notwithstanding paragraphs (a) – (j), the police service modify its front-line uniform to accommodate individuals or groups of individuals as required by the November 2000 AI-010 1/2 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Police Uniforms Ontario Human Rights Code, and set out the procedures for making such an accommodation. 2. Nothing is this guideline precludes a police service from providing police officers, who are performing activities in relation to investigative supports, public order and emergency response services, specialized patrol (e.g., motorcycle, bicycle, mounted and marine), or any other police officer performing any function in any other extraordinary circumstances, such as unusual or extreme weather conditions, with a different uniform that is suitable to the operational circumstances facing those officers while performing their duties. 3. Every Chief of Police should ensure that, prior to making a final decision regarding the acquisition of, and modifications to, police uniforms, designated employee representatives are consulted. November 2000 AI-010 2/2 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Framework for Annual Reporting Legislative/Regulatory Requirements Section 31 of the Adequacy Standards Regulation requires the Chief of Police to prepare, for the police services board, an annual report on the activities of the police service during the previous fiscal year, which includes information on:  performance objectives, indicators and results;  public complaints; and  the actual cost of police services. In addition, section 32 of the Adequacy Standards Regulation requires a police services board to enter into a protocol with its municipal council that sets out the date by which the annual report will be provided to the municipal council, the responsibility for making the annual report public and the date by which it will be made public. Furthermore, Section 30 of the Adequacy Standards Regulation requires a police services board to include in its business plan, which is to be prepared at least once every three years, quantitative and qualitative performance objectives and indicators relating to:  the police service’s provision of community-based crime prevention initiatives, community patrol and criminal investigation services;  community satisfaction with police services;  emergency calls for service;  violent crime and clearance rates for violent crime;  property crime and clearance rates for property crime;  youth crime and clearance rates for youth crime;  police assistance to victims of crime and re-victimization rates; and  road safety. Finally, the Police Services Act sets out the following with regard to public complaints:  paragraph 41 (1)(d) specifies, as a duty of the Chief of Police, the administration of the complaints system in accordance with Part V of the Act;  Part V sets out the processes for the Chief of Police’s administration of the complaints system with respect to complaints by the public about the policies or services provided by a police service, or complaints by the public regarding the conduct of a police officer; and  sub-section 31(1) requires the police services board to establish guidelines for dealing with complaints made under Part V of the Act, review the Chief of Police’s administration of the complaints system under Part V of the Act, and receive regular reports from the Chief of Police on his or her administration of the complaints system. July 2001 AI-011 1/3 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Framework for Annual Reporting Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to annual reporting that: a) the Chief of Police will prepare an annual report for the Board on the activities of the police service during the previous fiscal year, which includes, at minimum, information on: i) performance objectives and indicators as set out in the business plan, and results achieved; ii) public complaints; and iii) the actual cost of police services; and b) this Board will enter into a protocol with municipal council that addresses: i) the responsibility for making the annual report public; and ii) the dates by which the annual report will be made available to the municipal council. Police Service Guidelines Performance 1. Every police service’s annual report shall include information on the police service’s Objectives, performance objectives and indicators as set out in the business plan, and results achieved Indicators and during the previous fiscal year relating to: Results a) the police service’s provision of community-based crime prevention initiatives, community patrol and criminal investigation services; b) community satisfaction with police services; c) emergency calls for service; d) violent crime and clearance rates for violent crime; e) property crime and clearance rates for property crime; f) youth crime and clearance rates for youth crime; g) police assistance to victims of crime and re-victimization rates; and h) road safety. Public 2. Every police service’s annual report shall include information on the administration and Complaints disposition of public complaints. July 2001 AI-011 2/3 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Framework for Annual Reporting 3. Every police service’s annual report on public complaints should contain the following information: a) the number of complaints against the policies and services of the police service; b) the number of complaints against the conduct of police officers; c) the process by which complaints in a) and b) were dealt with; d) the final disposition of public complaints in a) and b), including actions taken, if any; and e) a comparison of complaints in a) and b) with numbers from previous years. Cost of 4. Every police service’s annual report shall include the actual cost of policing for the previous Policing fiscal year. 5. Every police service’s annual report on the actual cost of policing for the previous fiscal year should include a comparison between the actual and estimated cost of policing for that year as was projected in the business plan or approved budget. Problem- 6. Every police service’s annual report should address: Oriented a) the initiatives undertaken by the police service to promote, implement and evaluate Policing and problem-oriented policing, as set out in the Ministry’s guideline on Problem-Oriented Crime Policing (CP-002); Analysis b) crime, calls for service and public disorder patterns, trends and forecasts, based on crime, call for service and public disorder analysis, as set out in the Ministry’s guideline on Crime, Call and Public Disorder Analysis (LE-003); c) the number of completed joint forces operations that the police service participated in, the cost to the police service and whether they achieved their performance objectives, as set out in the Ministry’s guideline on Joint Forces Operations (LE-009); and d) the number of completed internal task forces established within the police service, the cost to the police service and whether they achieved their performance objectives, as set out in the Ministry’s guideline on Internal Task Forces (LE-010). Organization, 7. Every police service’s annual report should provide an organizational overview of the police Purpose and service that: Structure a) addresses a statement of purpose and direction of the police service; and b) includes a current organizational chart, a description of the organizational structure and information on uniform and civilian staffing levels. July 2001 AI-011 3/3 Ontario Ministry of the Solicitor General Policing Standards Manual Use of Force Legislative/Regulatory Requirements The Criminal Code, other legislation and case law address the use of force by police and other authorized persons. The Equipment and Use of Force Regulation (R.R.O. 1990, Reg. 926), under the Police Services Act, sets out requirements in relation to the use of force including use of approved weapons, training and reporting, as well as use/technical specifications for handguns. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to use of force that: a) this Board, upon receiving a report on the investigation into an injury or death caused by the discharge of a member’s firearm, will: i) review the report and make further inquiries as necessary; and ii) file a copy with the Solicitor General, including any additional inquiries of the Board; b) this Board, upon being notified that the Chief of Police has discharged a firearm in the performance of his/her duty, will cause an investigation into the circumstances and file a report on the investigation with the Solicitor General; c) the Chief of Police will: i) ensure that members do not use a weapon other than a firearm, with the exception of those used on another member in the course of a training exercise in accordance with procedures, unless:  that type of weapon has been approved for use by the Solicitor General;  the weapon conforms to technical standards established by the Solicitor General; and  the weapon is used in accordance with standards established by the Solicitor General; ii) ensure that, at minimum, police officers are:  issued a handgun that meets the technical specifications set out in the Equipment and Use of Force Regulation;  issued oleoresin capsicum aerosol spray;  issued a baton; and   trained in officer safety, communication, handcuffing and physical control techniques; iii) be authorized to issue a conducted energy weapon to police officers who are:  front line supervisors;  members of tactical/hostage rescue teams;  members of preliminary perimeter control and containment teams; and  _____________ (other classes of officers deemed appropriate, in consultation with the Chief of Police) iv) ensure that members do not:  use force on another person unless they have successfully completed a training course on the use of force;  carry a firearm unless they have successfully completed a training course on the use of firearms, and are competent in the use of the firearm; v) ensure that, subject to section 14.3 (2) of the Equipment and Use of Force Regulation, at least once every 12 months, members:  who may be required to use force on other persons receive a training course on the use of force; and  authorized to carry a firearm, receive a training course on the use of firearms; vi) permit the use of reasonable weapons of opportunity by police officers, when none of the approved options is available or appropriate to defend themselves or members of the public; vii) establish procedures consistent with the requirements of the Equipment and Use of Force Regulation; viii) immediately cause an investigation to be made where a member unintentionally or intentionally discharges his or her firearm, except on a target range or in the course of weapon maintenance; ix) immediately cause an investigation and file a report to this Board where a member, by the discharge of a firearm in the performance of his or her duty, kills or injures another person; x) where the Chief discharges a firearm in the performance of the Chief’s duties, promptly report the matter to this Board; xi) ensure that a written record is maintained of the training courses taken by the members of the police service on the use of force and the use of firearms; xii) ensure the reporting of the use of force by members in accordance with the Equipment and Use of Force Regulation; xiii) ensure the ongoing review and evaluation of local use of force procedures, training and reporting; and  xiv) provide a copy of the police service’s annual use of force study to this Board for review, and ensure the availability of the study to the community. Police Service Guidelines General 1) Every Chief of Police shall ensure that members do not use a weapon other than a firearm, with the exception of those used on another member in the course of a training exercise in accordance with procedures, unless: a) that type of weapon has been approved for use by the Solicitor General; b) the weapon conforms to technical standards established by the Solicitor General; and c) the weapon is used in accordance with standards established by the Solicitor General. 2) Every Chief of Police should ensure that, at minimum, police officers are: a) issued a handgun; b) issued oleoresin capsicum aerosol spray; c) issued a baton; and d) trained in officer safety, communication and physical control techniques. 3) Every Chief of Police shall ensure that members do not: a) use force on another person unless the member has successfully completed a training course on the use of force, including training on the following matters: i) legal requirements; ii) the exercise of judgement; iii) safety; iv) theories relating to the use of force; and v) practical proficiencies; and b) carry a firearm unless, during the 12 previous months, they have successfully completed a training course on the use of firearms and are competent in the use of the firearm, subject to section 14.2 (3) of the Equipment and Use of Force Regulation. 4) Every Chief of Police shall ensure that, subject to section 14.3 (2) of the Equipment and Use of Force Regulation, at least once every 12 months, members: a) who may be required to use force on other persons receive a training course on the use of force; and b) authorized to carry a firearm, receive a training course on the use of firearms. 5) Every Chief of Police should ensure that training on the use of force is:  a) in the context of the Use of Force Model currently used in Ontario; b) consistent with the Ministry’s approved Use of Force options that include; i) officer presence; ii) communication;  physical control: iii) empty hand techniques; iv) intermediate weapons:  impact weapons;  conducted energy weapons, as applicable;  aerosol weapons; and v) lethal force:  firearms; and c) conducted by a Use of Force Trainer, certified by the Ministry. 6) Every police service’s procedures on use of force: a) shall address the reasonable use of weapons of opportunity by police officers, when none of the approved options is available or appropriate to defend themselves or members of the public; b) shall address the issuance of a firearm to an auxiliary member as set out in the Equipment and Use of Force Regulation; c) should set out Special Investigations Unit (SIU) liaison policies and practices; d) should require that any potential use of force situation where a subject appears to be in a state of “excited delirium” be treated as a medical emergency; e) should require, if possible, a response strategy be developed in cooperation with emergency medical service personnel to address situations in 6 d); and f) should require that if an injury to a member of the public is claimed or observed, the injury be documented; g) should ensure arrangements for critical incident trauma aftercare for members. Officer Safety 7) Every Chief of Police should ensure that annual refresher* training on officer safety: a) is integrated into other appropriate use of force options; and b) covers a review of the topics set out in Appendix A: Ontario Police College Guideline section 2 (c). Communication 8) Every Chief of Police should ensure that annual refresher* training on communication covers a review of the topics set out in Appendix A: Ontario Police College Guideline section 3(b). Physical Control 9) Every Chief of Police should ensure that annual refresher* training on empty hand techniques includes a minimum of 2 hours of training and covers a review of the topics set out in Appendix A: Ontario Police College Guideline section 4. Intermediate Weapons 10) Every police service’s procedures on impact weapons should require that: a) a) batons are the only impact weapon permitted for use when dealing directly with the public; b) b) officers are not issued with, or trained in the use of, impact devices commonly known as ‘saps’ or ‘blackjacks’; and c) c) batons have the following features: i) the capability of being used defensively; ii) they must be rigid at all times, including when expanded; iii) they must be straight, handled, or expandable design; and iv) minimum length (when expanded) of 16 inches. 11) Every Chief of Police should ensure that the annual re-qualification** training on the use of a baton includes a minimum of 1 hour of training and requires officers to demonstrate competency in the following skills and knowledge to the satisfaction of the Use of Force Trainer certified by the Ministry: a) use context; b) stances; c) control techniques; d) blocks/strikes; and e) baton retention techniques. Aerosol Weapons 12) Every police service’s procedures on aerosol weapons shall require that: a) aerosol weapons are not used if the active ingredient is a gas or chemical; and b) the use of a substance commonly known as tear gas is not applied intentionally in a concentrated form directly to a person. 13) Every police service’s procedures on aerosol weapons should: a) address the use of aerosol weapons as a legitimate force option, only when alternatives reasonably present a risk of injury to a subject or police officers; b) require that canisters for aerosol weapons:  i) be issued to individual officers who are responsible for the canister; ii) be identified by an individual serial number either engraved or stamped on the can, or through numbered adhesives; iii) carried by uniformed officers, be in a secure holder that can be securely fastened to the duty belt to prevent accidental loss; and iv) be equipped with a safety device, which may be part of the canister or may be integrated into the design of the holster, to prevent unintentional discharge; c) require that the active ingredient of aerosol weapons is oleoresin capsicum (5%-10%); d) require that aerosol weapons, where the active ingredient is oleoresin capsicum products blended with tear gas (CS-CN), not be permitted for use; e) require that the propellant for aerosol weapons: i) be provided by the manufacturer; ii) be non-flammable; and iii) not be chlorofluorocarbon (CFCs), such as Freon 113, as prohibited by the Montreal Protocol on Substances that Deplete the Ozone Layer; f) require that the shelf life of aerosol weapons is as recommended by the manufacturer, but no longer than 2 years; g) require that aerosol weapons be replaced as recommended by the manufacturer, but no less than every 2 years; and h) require that all reasonable efforts be taken to decontaminate sprayed individuals at the earliest safe or practicable opportunity, including the consideration of aerosol water mist decontamination devices. 14) Every Chief of Police should ensure that the annual refresher* on aerosol weapons includes a minimum of 1 hour of training that: a) covers a review of the following issues: i) technical data on the product, including active ingredients and propellant; ii) the effects of being sprayed; iii) use of force legislation including the Criminal Code, Police Services Act, Provincial Offences Act, and case law; and iv) local police service policies and procedures and case studies of recent use; and b) ensures competence is demonstrated in; i) proper application of spray; and ii) decontamination procedures. Conducted Energy Weapons 15) Every Chief of Police should ensure that: a) all training on conducted energy weapons is conducted by a ministry-certified Use of Force Trainer who has successfully completed the Conducted Energy Weapon Trainers course; and b) conducted energy weapon trainer, user, user re-qualification, trainer re-certification and familiarization training is consistent with ministry training standards as per the appendices to this guideline. 16) Every Chief of Police should ensure that police officers are issued conducted energy weapons in accordance with the policy of the Police Services Board. 17) A Chief of Police may permit an officer to use a conducted energy weapon subject to the following: a) the conducted energy weapon must be the TASER M26, TASER X26, TASER X26P or TASER X2; b) the conducted energy weapons must conform to the technical standards contained in Appendix H; c) the officer believes a subject is threatening or displaying assaultive behavior or, taking into account the totality of the circumstances, the officer believes there is an imminent need for control of a subject; and d) the officer believes it is reasonably necessary to use a conducted energy weapon, which may involve consideration of the following factors: i) whether efforts to de-escalate the situation have been effective; ii) whether verbal commands are not practical or are not being followed; iii) the risk of secondary injury (e.g., as a result of a fall); and iv) the conducted energy weapon’s capabilities in relation to the context and environment. 18) Every police service’s procedures on conducted energy weapons should include the following: a) at the commencement of each shift during which a conducted energy weapon is to be carried: i) a spark test should be conducted before use to ensure proper functioning; ii) the results of the spark test should be recorded in the officer’s notebook or the appropriate log book; and iii) if the weapon is not personally issued, the serial number of the conducted energy weapon being used should be recorded in the officer’s notebook or the appropriate log book; b) in an incident in which a conducted energy weapon is used, one or more additional officers should be present t