Pak Hajj App and Pak Mouvin App Presentation PDF
Document Details
Uploaded by Deleted User
Tags
Summary
This presentation details features of the Pak Hajj App and Pak Mouvin App, specifically highlighting attendance tracking, complaint resolution, and pilgrim check-in/check-out processes. It introduces technologies like geolocation for attendance verification and a complaint management system, along with a centralized database for pilgrim information. The system is designed for efficient management of Hajj activities.
Full Transcript
Attendance Module for Moavineen Develop a module to track Moavineen attendance seamlessly during Hajj proceedings, facilitating efficient monitoring of staffing and coverage throughout the event. Implement geolocation technology to verify attendance accurately. Moavineen will only...
Attendance Module for Moavineen Develop a module to track Moavineen attendance seamlessly during Hajj proceedings, facilitating efficient monitoring of staffing and coverage throughout the event. Implement geolocation technology to verify attendance accurately. Moavineen will only be permitted to mark their attendance when physically present at their designated duty locations. Ensure precise staffing control by limiting attendance marking to assigned locations. This feature promotes accountability among 1 Moavineen, optimizing overall coverage and Login Will be able to login with given credentials 2 Check-in User have to check-in to mark his/her attendance User will be only able to check-in at designated location 3 Check-out User have to check-out to mark his/her attendance User will be only able to check-out at designated location 4 Complaint Management & Monitoring System 1. Haji can Directly lunch a Complain using Pak Hajj App on Clicks 2. Complaint location, type and sub-type can be added dynamically any time 3. Call center representatives can add complaints on behave of Hajis 4. Over 6,000 Complaints have been received and addressed since the lunch of the App 5. Monitoring & Resolution is on fingertips 6. Transparence and Decision making will be Easy Complaint Module Integrated with Pak Hajj App This feature integrates smoothly with the Pak Hajj app, allowing Moavineen to report and address pilgrim issues directly within the existing platform. Pilgrim complaints appear instantly on the Moavineen app interface. When a Haji files a complaint, it immediately shows up on Moavineen devices for prompt attention. Moavineen can quickly respond to and resolve reported concerns, ensuring a satisfactory experience for all pilgrims during Hajj. This efficient system contributes to smoother operations and enhances overall 6 satisfaction levels. CMS integration with Pak Hajj App Launch Display to Action Complaint 1.Ministry 2.DG Hajj 1.Haji Directly Officer Concern on 3.Director Movneen 2. Call Center REP. Movneen App 4. Director Concern 5. Officer Concern History Logs In Case of Delay 1. User End Complaint will be 2. Admin End escalated through 3. Overall stats Hierarchy updated KSA Induction Enable Moavineen to use a mobile app for Hajj pilgrim check-in/check-out at airports, buildings, and during travel between Medina and Makkah. Integrate scanning technology into the app to verify pilgrim identities and statuses in real-time, enhancing efficiency and accuracy of monitoring. 8 Search a Haji Module Implement a centralized database for pilgrim profiles and travel details, allowing Moavineen to quickly access information and locate individuals in need. Provide Moavineen with specialized training in search and rescue procedures tailored for crowded pilgrimage settings, ensuring efficient response and collaboration. 9