Transforming Services With AI and Emerging Technologies PDF

Transforming Services With Ai And Emerging Technologies This presentation explores how Artificial Intelligence (AI) and emerging technologies are revolutionizing the way services are delivered and consumed. We will delve into the definition of services, the evolution of their delivery, the...

Transforming Services With Ai And Emerging Technologies This presentation explores how Artificial Intelligence (AI) and emerging technologies are revolutionizing the way services are delivered and consumed. We will delve into the definition of services, the evolution of their delivery, the integration of AI, the benefits and challenges of this integration, and the exciting future of services powered by AI  Defining Services: A Foundation for Understanding what are services? Services are actions, processes, or efforts provided tocustomers to meet their needs or solve their problems, Unlike products, which are physical items, services are non-physical and often involve expertise, effort, or experience delivered to the customer.  The Importance of Services: A Vital Force in Modern Life Economy Daily Life Innovation Services are the backbone of modern Services simplify and enhance our Services drive innovation economies. They account for a significant everyday routines. Examples: and technological portion of GDP in most developed Education services build skills and advancement. Examples: AI knowledge. Transportation services and machine learning as countries (e.g., over 70% in the US and provide mobility and convenience. service tools (e.g., chatbots, EU). Examples: Banking and finance drive Entertainment services, like predictive analytics). Cloud investment and growth. Tourism and streaming platforms, enrich leisure services enable startups hospitality create jobs and boost local time. Relatable Example: "Imagine a and large companies to economies. Relatable Example: "Think of single day without internet services scale efficiently. tech giants like Google or Amazon—they —no emails, no video calls, no Telemedicine thrive not by selling goods alone but by social media. It's hard to imagine revolutionizing healthcare offering services like cloud computing or how dependent we've become on access. e-commerce platforms." services in our daily lives."  The Evolution of Services: A Journey from Manual to Traditional Era: Manual AI-Powered AI-Powered Era: Intelligent and Adaptive Integration of Artificial Intelligence, Machine Learning, IoT, and Services were largely delivered face-to-face. Manual Blockchain into service delivery. Services are now proactive rocesses were the norm (e.g., banking required visiting rather than reactive, using data analytics to anticipate user a branch, shopping meant going to physical stores). needs. Enhanced personalization at scale, creating tailored Customer relationships were highly personalized but experiences for millions of users. Automation reduces human limited in scale due to human constraints. involvement, improving efficiency and lowering costs. Digital Era: Convenience Through Technology The advent of the internet revolutionized services by making them accessible online. Businesses adopted websites, e-commerce platforms, and customer relationship management systems to scale operations. Self-service options became common (e.g., online ticket booking, e- learning platforms). Define Services in the Modern Context Understanding the Evolution of Services Services are no longer limited to traditional interactions. In today’s fast-paced digital era, they encompass a wide range of experiences driven by advanced technologies like:online shopping,virtual learning platforms,digital platforms offering streaming, e-commerce.... Transforming Services With Ai Exploring the profound impact of artificial intelligence and automation across customer service,health care and beyond  Spotify’s Music Netflix Tailored Custom Fitness Recommandation Watchlists Plan Spotify uses algorithms to Netflix curates personalized Firness apps offer personalized workout suggestn music based on wtachlists enhancing user plans tailored to fitness goals listening habits experience and retention  AR and VR technologies enhance user engagement by offering immersive experiences that captivate attention.It makes experiences moer memorable leading to better retention of information and increased customer satisfaction Real Estate Virtual Tours Educatio with VR Field Trips AR and VR shopping Real estate agencies leverage VR for Educational institutions utilize VR for VR and AR make shopping immersive, immersive property tours,allowing virtual field trips,providing students personalized, and convenient by potential buyers to explore homes with interactive learning experiences enabling virtual try-ons and real-world remotely beyond the classroom visualizations. Exploring The Benefits Of Ai And Technology Integration In Services  Global Accessibility and Connectivity:Enhancing Services Reach AI enhances global accessibility by breaking language barriers with real-time translation, automating services for wider reach, and enabling personalized solutions that connect people across the world, regardless of location or abilities.  The Future Of AI in Services Generative AI refers to a category of artificial intelligence systems designed to create new content, such as text, images, music, videos, code, or even entire virtual environments, that is indistinguishable from content created by humans. These systems leverage advanced machine learning techniques, especially deep learning, to understand patterns in data and generate outputs based on that understanding.  Gen AI in Finance Just Walk Out Amazon Go revolutionizes shopping with its "Just Generative AI refers to systems that create new Walk Out" technology, allowing customers to grab content, like text, images, or music, by learning items and leave without checkout lines. Using AI, patterns from existing data. These models use sensors, and computer vision, it charges purchases advanced machine learning, particularly deep automatically, offering unparalleled convenience. learning, to generate outputs similar to human- created content.  Cancer detection Ai in agriculture MIT/MGH's image-based deep learning AI applications help optimize farming practices, model can predict breast cancer up to increase crop yields, and ensure sustainable five years in advance. resource use. AI-powered drones and sensors can monitor crop health, soil conditions, and weather patterns, providing valuable insights to farmers. Thanks!