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productivity measurement production management operation management business management

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This document is a set of notes on Production and Operation Management (POM). The notes cover various topics including productivity, production systems, forecasting, and facility planning. The notes include examples and problems to illustrate the concepts.

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Index Section Page Number CHAPTER I: PRODUCTIVITY 1 1.1 Introduction 1 1.2 Productivity 2 1.3 Importance 2 1.4 Productivi...

Index Section Page Number CHAPTER I: PRODUCTIVITY 1 1.1 Introduction 1 1.2 Productivity 2 1.3 Importance 2 1.4 Productivity Measurement 3 1.5 Productivity measurement 4 approaches 1.6 Techniques for Productivity 5 Improvement CHAPTER II: PRODUCTION 7 SYSTEM 2.1 Introduction 7 2.2 Models of Production system 8 2.3 Product vs. Services 9 2.4 Various types of Layout 10 2.5 Process-focused and product- 13 focused system 2.6 Product life cycle 14 2.7 Production function 15 2.8 Types of production system 18 2.9 Dimensions of Product 19 Strategies CHAPTER III: FORECASTING 27 3.1 Need of forecasting 27 3.2 Types of Forecasting 27 3.3 Elements of Forecasting 27 3.4 Basic categories of forecasting 27 methods CHAPTER IV: FACILITY 42 PLANNING 4.1 Definition of Facilities Planning 42 4.2 Disciplines involved in 42 Facilities Planning 4.3 Applications of Facilities 42 Planning 4.4 Factors affecting Facility Layout 43 4.5 Facility Location Methods 44 4.5.1 Break-Even Analysis 44 4.5.2 GRAVITY LOCATION 46 PROBLEM 4.5.3 SINGLE FACILITY 47 LOCATION PROBLEM CHAPTER-I PRODUCTIVITY 1.1 Introduction Production/Operation management is the process which combines and transforms various resources used in the production/operation subsystem of the organization into value added products/services in a controlled manner as per the policies of the organization. Resources used in Value added products/services Transform production/ operation (In controlled manner as subsystem per the policies of the organization) Production/Operation function: Range of inputs Required output (product/service) (Having the requisite quality level) The set of interrelated management activities which are involved in manufacturing certain products is called production management and for service management, then corresponding set of management activities is called as operation management. Examples: (Products/goods) Boiler with a specific capacity, Constructing flats, Car, bus, radio, television. Examples: (Services) Medical facilities, Travel booking services. In the process of managing various subsystems of the organization executives at different levels of the organization need to track several management decisions. The management decisions are Strategic, tactical and operational. Strategic (Top level) Tactical (Middle level) Operational (Bottom level) Defining goals Plant location effective and Making policies new product establishment efficient utilization Monitoring of budgets of resources Corrections from feedback information:  Tight quality check on the incoming raw-material.  Adjustment of machine settings.  Change of tools.  Proper allocation of operations to machines with matching skills.  Change in the production plans. 1.2 Productivity: Productivity is a relationship between the output (product/service) and input (resources consumed in providing them) of a business system. The ratio of aggregate output to the aggregate input is called productivity. Productivity = output/Input  For survival of any organization, this productivity ratio must be at least 1.If it is more than 1, the organization is in a comfortable position. The ratio of output produced to the input resources utilized in the production. 1.3 Importance: Benefits derived from higher productivity are as follows:  It helps to cut down cost per unit and thereby improve the profits.  Gains from productivity can be transferred to the consumers in form of lower priced Products or better quality products.  These gains can also be shared with workers or employees by paying them at higher rate.  A more productive entrepreneur can have better chances to exploit expert opportunities.  It would generate more employment opportunity.  Overall productivity reflects the efficiency of production system.  More output is produced with same or less input.  The same output is produced with lesser input.  More output is produced with more input.  The proportional increase in output being more than the proportional increase in input. 1.4 Productivity Measurement: Productivity may be measured either on aggregate basis or on individual basis, which are called total and partial measure. Total productivity Index/measure = Total output/ Total input = Total production of goods and services Labour+material+capital+Energy+management Partial productivity indices, depending upon factors used, it measures the efficiency of individual factor of production. 2 Labour productivity Index/Measure = Output in unit Man hours worked Management productivity Index/Measure = Output Total cost of management Machine productivity Index/Measure = Total output Machine hours worked Land productivity Index/Measure = Total output Area of Land used Partial Measure = Output or Output or Output or Output Labour Capital Materials Energy PROBLEMS: Example-1 The input and output data for an industry given in the table. Find out various productivity measures like total, multifactor and partial measure. Output and Input production data in dollar ($) Output 1. Finished units 10,000 2. Work in progress 2,500 3. Dividends 1,000 4. Bonds ------- 5. Other income -------- Input 1. Human 3,000 2. Material 153 3. Capital 10,000 4. Energy 540 5. Other Expenses 1,500 Solution: Total measure = Total Output = 13,500 = 0.89 Total Input 15,193 Multi factor measure = Total Output = 13,500 = 4.28 Human+Material 3,153 Multi factor measure = Finished units = 10,000 = 3.17 Human+Material 3,153 Partial Measure1 = Total Output = 13,500 = 25 Energy 540 Partial Measure2= Finished units = 10,000 = 18.52 Energy 540 3 Note: For multifactor and partial measures it is not necessary to use total output as numerator. Often, it is describe to create measures that represent productivity as it relates to some particular output of interest. Other fields for the measurement of partial measures of productivity are: Business Productivity Measure Restaurant Customers (Meals) per labour hour Retail Store Sales per square foot Utility plant Kilowatts per ton of coal Paper mill Tons of paper per cord of wood Example-2 A furniture manufacturing company has provided the following data. Compare the labour, raw materials and supplies and total productivity of 1996 and 1997. Output: Sales value of production in dollar ($) 22,000 (in 1996) and 35,000 (in 1997) 1996 1997 Inputs: Labour 10,000 15,000 Raw materials and Supplies 8,000 12,500 Capital equipment depreciation 700 1,200 Other 2,200 4,800 Solution: 1996 1997 a. Partial productivities Labour 2.20 2.33 Raw materials and Supplies 2.75 2.80 b. Total Productivity 1.05 1.04 1.5 Productivity measurement approaches at the enterprises level: As stated above total productivity is expressed as the ratio of aggregate output to the aggregate input. That the total overall performance is captured in this ratio, becomes apparent, if we examine the relationship between this ratio and the age-old performance measure of profit. If the outputs and input for the period for which productivity is measured, are expressed in rupees, then under such restrictive assumptions one can write: Aggregate output =Gross Sales=G (Say) Aggregate input=Cost =C (Say) 4 G Total Productivity=P(Say)= ………………..(1) C From the definition of profit, we have; Profit= π = G-C ………………….(2)  G By dividing eqn (2) by C,  1 C C  So from (1),  =P-1 C For Zero profit (  =0), P  1 For a Loss, (   0), P1 For a profit,   0, P1 Zero profit will give a productivity value of 1, while a loss will give productivity value less than 1.The profit to cost ratio will determine the increase in productivity. The above relationship that demonstrates that increased profit to cost ratio will lead to increased overall productivity, is constituent with our expectation on how an overall performance measure should behave. However it suffers from a number of drawbacks. Some of which are listed here, a) Given that our objective in productivity measurement is to capture the efficiency of utilization of resources, the effect of price variations over time need to be corrected. Thus aggregate output should be equal to gross sales suitably inflated or deflated with respect to a base year. b) Equating output to sales implies, whatever is produced in the particular period is sold. Possibility of inventory, material manufactured for own use, etc. are n’t taken in to consideration. c) Equating aggregate input to cost raises a host of problems and involves several restrictive assumptions. How to account for the fixed investment and working capital, whether to take the fringe benefits in to account etc. are some of the problems. The different approaches to measurement have arisen mainly in the context of correcting the above drawbacks. 1.6 Techniques for Productivity Improvement: Higher productivity in organization leads to national prosperity and better standard of living for the whole community. The methods contribute to the improvement of productivity are method study and work measurement by reducing work content and Ineffective time. 5 Work content means the amount of work “contained in” a given product or process measured in man-hour or machine-hour. Except in some cases like in processing industries, actual operation times are far in excess of the theoretical minimum. Ineffective time is the time for which the worker or machine or both are idle due to the shortcomings of the management or the worker. 6 CHAPTER-II PRODUCTION SYSTEM 2.1 Introduction A “Production System” is a system whose function is to transform an input into a desired output by means of a process (the production process) and of resources. The definition of a production system is thus based on four main elements: the input, the resources, the production process and the output. Resources Input-Production Process-Output Most of the organizations (including non-profit organization) can be described as production systems.These organizations transform (or convert) a set of inputs (such as materials, labour, equipment, energy etc.) in to one or useful outputs. The outputs of a production system are normally called products. These products may be: (a)Tangible goods (b)Intangible services (c)combination of (a) and (b) (Steels,chemicals etc.) (Teaching,health care etc.) (fast food,tailoring etc.) INPUT Material OUTPUT Machines Goods Labor TRANSFORMATION Services Management PROCESS Capital Feedback & Requirements Fig 2.1 A simple block diagram of a production system Production system refers to manufacturing subsystem that includes all functions required to design, produce, distribute and service a manufactured product. So this system produces goods and/or services on a continuous and/or batch basis with or without profit as a primary objective. 7 Production is the basic activity of all organizations and all other activities revolve around production activity. The output of production is the creation of goods and services which satisfy the needs of the customers. In some organization the product is physical (tangible) good. For example, refrigerators, motor cars, television, toothpaste etc., while in others it is a service (insurance, healthcare etc.).The production system has the following characteristics:  Production is an organized activity, so every production system has an objective.  The system transforms the various inputs (men, material, machines,information,energy) to useful outputs (goods and/or services).  Production system doesn’t oppose in isolation from the other organization system such as marketing, finance etc.  There exists a feedback about the activities which is essential to control and improve system performance. The transformation process involves many activities and operation necessary to change inputs to output. These operations and activities can be mechanical, chemical, inspection and control, material handling operation etc. 2.2 Models of Production system: A model is a representation of reality that captures the essential features of an object/system/process. Three types of models are there such as physical, schematic and mathematical. I. Physical model: Replica of a physical object with a change of scale. a. For big/huge structure of physical object: small scale (Ex. solar system) b. For microscopic objects: magnified scale(Ex. Atomic model) II. Schematic model: These are 2-D models which represents Price fluctuations with year. Symbolic chart of activities in sequence for a job. Maps of routings Networks of timed events. The pictorial aspects are useful for good demonstration purposes. III. Mathematical model: Formulas and equations have long being the servants of physical sciences. One can represent the important aspect of a system/problem in mathematical form using variables, parameters and functions. This is called mathematical model.by analyzing and manipulating the mathematical model, we can learn how the real system will behave under various conditions. 8 2.3 Product vs. services Product Services 1-tangible, durable products. 1- Intangible, perishable products. 2- Output can be inventoried. 2- Output can’t be inventoried. 3-consumption/use takes more time. 3-Immidiate consumption. 4-low costumer’s involvement. 4- High costumer’s involvement. 5-long response time. 5- Short response time. 6-available at regional, national and 6-local market. international market. 7-Reqire large facilities. 7- Require small facilities. 8-Capital intensive. 8-Labour intensive. 9-Quality easily measured. 9- Quality not easily measured. 10-Demand variable on weekly, monthly, 10- Demand variable on hourly, daily, weekly seasonally. basis. Explanations Manufacturing organization generally transfer tangible inputs or raw materials into some tangible output (ex: steel, refrigerator, toothpaste, soap etc.) Other inputs such as labour skills, management skills, capitals are used as well. Manufacturing organizations perform some chemical /physical processes (such as blending refining, welding, grinding.etc) to transfer their raw material into tangible products. Service providing organization though transform a set of input into set of output, they don’t produce a tangible output.(ex: mail service, library service, restaurant etc.).or provide service(ex: health care, hair care, watch and automobile repair etc.). The service of service providing organization is intangible. A 2nd distinction is based on inventories.durable goods can be kept for longer time these goods can be stored for longer time and can be transported in anticipation in future demand.Thus with durable goods ,operation manager can co up with the peaks and valleys in demand by creating inventories and smoothing out output levels. Whereas service can’t be pre produced. For example: getting fast food from a fast food center, getting treatment from hospital etc. A 3rd distinction is based on consumption/use of output. The products (goods) generally take longer period for its use, for ex refrigerator, T.V. automobile etc. can be used at least for 10 years. On the other hand, the output produced from a service operation (i.e. service) is consumed within a small time. Ex. consumption of fastfood,taking hair care, enjoying journey by a bus/train/aero plane enjoying entertainment program. A 4th distinction is based on customer contact. Most of the consumers/customers have little or no contact with production system/organization. Whereas, in many service providing organization 9 consumers/customers are directly involved. For example: students in an educational institution, patients in hospital. The 5th distinction is based on lead time/response time to customers demand. Manufacturers take generally some lead time (i.e. time period from placing the order to get the product) in terms of days/week. Whereas the services are offered within few minutes of customers arrival. For ex: ATM Service, getting postal stamps, getting grocery from a retail shop and getting examined by a doctor etc. The 6th distinction is on availability. Products can be available from regional, national or international markets due to availability of transportations and distribution facilities whereas, service can’t shipped to distant locations. Thus service organization requiring direct customer contact must locate very near to the customers. The 7th distinction is based on liabilities/facilities. Manufacturing unit/organization producing products generally require larger facilities, more automation and greater capital investment than service providing organization. The 8th distinction is based on capital/labour priority. Generally manufacturing firm producing goods/products require more capital than a service provider. Ex. An automobile firm requires more capital than a post office/Nursing home. The 9th and 10th distinction is based on quality and demand variation. 2.4 Various types of Layout: Plant layout means the disposition of the various facilities (equipment, material, manpower etc.) and services of the plant within the area of site located. Objectives  Material handling and transportation is minimized and effectively controlled.  Bottlenecks and points of congestions are eliminated (by line balancing) so that the raw- material and semi-finished goods move fast from one workstation to other.  Workstations are designed suitable and properly.  Suitable spaces are allocated to production centers and service centers.  The movements made by the workers minimized. Layout can be classified into the following four categories: a. process layout b. product layout c. Group layout(combination layout) d. Fixed position layout 10 a. process layout: It is also known as functional layout. Here similar machines and services located together Ex. All the lathe machines will be at one place and all milling machines at another place and so on. This type of layout generally employed for industries engaged in job-shop production and non-repetitive kind of production. When there variety of products manufactured at low volume we prefer this type of layout. Ex. furniture manufacturer company, restaurant etc. Fig 2.2 process layout b. Product layout It is also known as line (type) layout. The flow of product will smooth and logical. When the machines and auxiliary services are located according to the processing sequence we prefer this layout. It implies that various operations raw material are performed in a sequence and the machines are placed along the product flow line. The product layout is selected when the volume of production of a product is high such that separate production line to manufacture it can be justified. Assembly line production or mass production prefer this type layout. Ex. Assembly of television sets assembly of computer key-board etc. Fig 2.3 product layout 11 c. Group layout: It is the combination of both process and product layout. In this type of layout a set of machinery or equipment is grouped together in a section so that each group of machines or equipment is used to perform similar operations to produce a family of components. These machines grouped in to cells. It minimizes the sum of cost of transport and the cost of equipment. Milling shaping Boring Fitting Drilling Welding Turning Welding Grinding Slotting Fig 2.4 Group layout d. Fixed position layout  It is also called static product layoutin which the physical characterstics of the product dictate as to which type of machine and men are brought to the product.  This type layout is inherent in ship building,aircraft manufacture and big pressure vessels fabrication.  In other type layout the product moves past stationary production equipment where as in this case men and equipment are moved to the material at one place and the product is completed at the place where the material lies. Fig 2.5 Fixed position layout 12 2.5 Process-focused and product-focused system: In process-focused system the arrangement of facilities is made according to the process layout and in product-focused system the arrangement of facilities is made according to the product layout. Comparison of process oriented layout and product oriented layout Sl No. Different Process oriented Product oriented Aspects 1 Product Diversified products using Standardized product, operations, varying rate of large volume,stable rate output or small batches of many of output different products 2 Workflow Variable flow depending on Identical flow and same nature of job sequence of operations for each unit. 3 Human skills Semiskilled craftsman and able Highly specialized and to do various/different able to perform repetitive categories of work tasks at fixed place 4 Supporting Less;scheduling,material Large; schedule materials staffs handeling,production and and people, monitor and inventory control maintain works 5 Material Material handling cost Less dectble , flow handling high,handeling sometimes systematized and often duplicated automated. 6 Inventory In process inventory less In process inventory high 7 Space Space and capital are tied up by Less space is occupied by utilization work in process work in transit and for temporary storage. 8 Capital Comparatively low investment Large investment in requirement in machines required specialized equipment and processes 9 Production cost Relatively low fixed cost, high Relatively high fixed variable cost(for direct cost, low variable cost labour,material and material (for labour and materials) handling) 10 Production time Through time is larger. Throughput time is lesser. 11 Flexibility of high low design change 12 Effect of Break down of any machine Seriously affected; as all breakdown doesn’t effect much on the final are interrelated system. output 13 2.6 Product life cycle A product life cycle consist of 5 stages through which a product passes that is *introduction *growth*maturity*decline. the figure shown previously represent sales and profit associated with each stage and some practical example of products are also shown on it. 1. Introduction At this stage, sales begin and profit goes from –ve to +ve. In this stage ,the demand is low.because the costumer don’t know much about the product. The organization has to invest heavily in advertisement to make the product familiar to the costumers. the volume sales are low,and if proper care is not taken, there is chances to product failure. 2.Growth The product next enters a stage at rapid growth. Early in this stage (due to acceptability of the product by the costumer) there is drastic jump in sales and profit rise. It is because of limited or no competition. During this stage the mandate for operation is somehow to keep up with demand; efficiency is less of concern. 3.Maturity During this stage, sales level off and profit begins to decline. New competition create to cut costs and ultimately on unit profit margin. Now operation must stress on efficiency, although marketing can ease the pressure by intensifying to differentiate the product. 4.Decline At last the existing product enters to a declining stage and becomes obsolete. Either demand despisers or a better less expensive product. Life cycle suggest when to eliminate the existing product and introduce a new one. This life cycle varies greatly from product to product. For example it took 15 years for “Xerox” to introduce electrostatic copy m/c.in contrast and computer and microchip industry, products become obsolete in months. 14 Fig 2.6. product life cycle 2.7 Production function (a) Functions of industrial enterprise (b) Functions of process (a)Functions of industrial enterprise The major functions of a relatively large industrial firm is represented by the following figure MANUFACTURING PURCHASING PERSONNEL POLICY FINANCE PRODUCT AND ACCOUNTING DEVELOPMENT MATERIALS Fig 2.6 of production function a enterprise 15 The core area of the diagram represents the organization’s policy making group. In a hierarchic triangle, this group would occupy the apex. The overlapping portions of the circle denote the co- operation needed from the two groups in order to establish overall policy. The slope of each function and its relationship to the production process are briefly discussed in the following. (i)Manufacturing A fundamental function of much production system is to produce a physical output. Manufacturing includes the operations and direct support services for making the product operation management is concerned with production scheduling, performance standards, method improvement, quality control, plant layout and material handling. A plant service section handles shipping receiving, storing and transporting raw material parts and tools. The plant engineering group is usually responsible for in-plant construction, maintenance, design of tools and equipment and other problems of mechanical, hydraulic or electrical nature. (ii) personnel The recruitment and training of the personnel needed to operate the production system are the traditional responsibilities of the personnel function. Along with it, this department takes care health, safety, wage administration of the employees. Labour relation and employee services and benefits are increasingly important. (iii) Product development Many organizations give major emphasis on product development because the ultimate profit of any organization depends primarily on the nature/quality of product. The product must be customized. A separate section is responsible for this task. (iv)Marketing Many ideas of product development comes through the marketing function. Selling is the primary interest of marketing. Sales forecasts and estimate of the nature of future demands is also performed by this department. Contact with customers provide feedback about the quality expected from the firm and opinion on how well the products meet quality standard. (v) Finance and accounting Internal financing includes reviewing the budgets for operating sections, evaluating of proposed investments for production facilities and preparing balance sheet. Besides these the other responsibilities is to see how well the firm is scoring in the business competition game. In this business game analogy the accounting functions are collection of cost data for materials direct labour and overhead. Special reports are prepared regarding scarp, parts and finished goods inventories, pattern of labour hours and similar data applicable to production activities. 16 (vi) Purchasing In a narrow sense, purchasing is limited to accounting materials from outside sources. But while carrying out this activity, it requires to investigate the reliability of vendors, type of materials needed, co-ordinating material purchase volume with the requirement as per schedule, discovering new material and process. The purchasing function serves the other functional areas, overlap sometimes with inventory control, material inspection, shipping and receiving, sub- contracting and internal transportation. (b)Functions of production process Another was to group functions is according to their relative position in a production process. the sequential arrangement is shown in the following Customer Distribution Sales Quality Control Finance Manufacturing Engineering Production Procurement Planning Control Inventory Cntrol Fig 2.7 functions of production process 17 2.8 Types of production system: The production system of a company mainly uses facilities, equipments and operating methods(called the production system) to produce goods that satisfy customers’ demand.The above requirements of a production system depend on the type of product that the company offers and the strategy that it employs to serve its customers. The classification of production system is explained in the table. Fig 2.6 Classification of production systems Job shop production  Job shop is appropriate for manufactures of small batches of many different products, each of which is custom designed and requires its own unique set of processing steps or routing through production process.  The production system in which different types of product follow different sequences through different shops. Ex. Furniture manufacturing company, restaurant, prototype industry.  Much time is spent waiting for access to equipment. Some equipment overloaded.  A process technology suitable for a variety of custom designed products in some volume.  This production system adopts process layout as by this production system we manufacture more variety of products at low product volume. Batch production  A process technology suitable for variety of products in varying volumes.  Here limited product variety which is fixed for one batch of product. Ex. Bakery shop, medicine shop. 18  Within the wide range of products in the facility, several are demanded repeatedly and in large volume.  This type of production system should be preferred when there is wide variety of products in wide variety of volumes. Assembly line (mass) Production  A process technology suitable for a narrow range of standardized products in high volumes.  The successive units of output undergo the same sequence of operation using specialized equipment usually positioned along a production line.  The product variety is fixed here. Ex. Assembly of television sets, assembly of auto, assembly of computer keyboard, cold drinks factory etc. Continuous production  A process technology suitable for producing a continuous flow of products.  The product is highly standardized.  Material and products are produced in continuous, endless flows, rather than in batches or discrete units.  Continuous flow technology affords high volume, around-the clock operation with capital intensive, specialized automation. 2.9 Dimensions of Product Strategies: Product-Positioning. Product-Repositioning. Product-Overlap. Product Scope. Product-Design. Product Elimination. New Product. Diversification. Value-Marketing. Product Positioning: The Procedure 1. Analyze product attributes that are salient to Customers. 2. Examine the distribution of these attributes among different segments. 19 3. Determine the optimal position for the product in regard to each attribute, taking into consideration the position occupied by existing brands. 4. Choose an overall position for the product (based on overall match between product attributes and their distribution in the population and the position of existing brands) Product Positioning Strategy Definition: Placing a brand in that part of the market where it will have a favorable reception compared with competing brands. For Ex The marketers of “Liril” soap wants the people to think “Liril” when they think soap. The marketers of “Colgate” want the consumers to think “Colgate” when they think toothpaste etc. Objective – To position the product in the market so that it stands apart from competing brands. (b) To position the product so that it tells customers what you stand for, what you are, and how you would like customers to evaluate you. In the case of positioning multiple brands: (a) To seek growth by offering varied products in differing segments of the market. (b) To avoid competitive threats to a single brand Requirements: Use of marketing mix variables, especially design and communication efforts. – Successful management of a single brand requires positioning the brand in the market so that it can stand competition from the toughest rival and maintaining its unique position by creating the aura of a distinctive product. – Successful management of multiple brands requires careful positioning in the market so that multiple brands do not compete with nor cannibalize each other. Thus it is important to be careful in segmenting the market and to position an individual product as uniquely suited to a particular segment through design and promotion. – Expected Results: – Short term success – Meet as much as possible the needs of specific segments of the market 20 – Limit sudden changes in sales. – Make customers faithful to the brands. Product Re-positioning Strategy Definition: Reviewing the current positioning of the product and its marketing mix and seeking a new position for it that seems more appropriate. Objectives: (a) To increase the life of the product. (b) To correct an original positioning mistake. Requirements: – If this strategy is directed toward existing customers, repositioning is sought through promotion of more varied uses of the product. – If the business unit wants to reach new users, this strategy requires that the product be presented with a different twist to the people who have not been favorably inclined toward it. In doing so, care should be taken to see that, in the process of enticing new customers, current ones are not alienated. – If this strategy aims at presenting new uses of the product, it requires searching for latent uses of the product, if any. Although all products may not have latent uses, there are products that may be used for purposes not originally intended. Expected Results: – Among existing customers: increase in sales growth and profitability. – Among new users: enlargement of the overall market, thus putting the product on a growth route, and increased profitability. – New product uses: increased sales, market share, and profitability. Product Overlap Strategy Definition: Competing against one’s own brand through introduction of competing products, use of private labeling, and selling to original-equipment manufacturers. Objectives: Product overlap strategies can include selling similar goods in different markets, regions or international countries. For example, a company may sell widgets and cogs; both offer extremely similar consumer benefits. However, the company may sell widgets in the United States and cogs in Canada. 21 – (a) To attract more customers to the product and thereby increase the overall market. – (b) To work at full capacity and spread overhead. – (c) To sell to competitors; to realize economies of scale and cost reduction. Requirements: – (a) Each competing product must have its own marketing organization to compete in the market. – (b) Private brands should not become profit drains. – (c) Each brand should find its special niche in the market. If that doesn’t happen, it will create confusion among customers and sales will be hurt. – (d) In the long run, one of the brands may be withdrawn, yielding its position to the other brand Expected Results: – Increased market share. – Increased growth. Product Scope Strategy Definition: The product-scope strategy deals with the perspectives of the product mix of a company. The product-scope strategy is determined by taking into account the overall mission of the business unit. The company may adopt a single-product strategy, a multiple-product strategy, or a system-of-products strategy. Objectives: – Single product: to increase economies of scale by developing specialization. – Multiple products: to cover the risk of potential obsolescence of the single product by adding additional products. – System of products: to increase the dependence of the customer on the company’s products as well as to prevent competitors from moving into the market. Requirements: – (a) Single product: company must stay up-to-date on the product and even become the technology leader to avoid obsolescence. – (b) Multiple products: products must complement one another in a portfolio of products. 22 – (c) System of products: company must have a close understanding of customer needs and uses of the products. Expected Results: Increased growth, market share, and profits with all three strategies. With system-of-products strategy, the company achieves monopolistic control over the market, which may lead to some problems with the Justice Department, and enlarges the concept of its product/market opportunities. Product Design Strategy Definition: The product-design strategy deals with the degree of standardization of a product. The company has a choice among the following strategic options: standard product, customized product, and standard product with modifications. Objectives: – Standard product: to increase economies of scale of the company. – Customized product: to compete against mass producers of standardized products through product-design flexibility. – Standard product with modifications: to combine the benefits of the two previous strategies. – Requirements: – Close analysis of product/market perspectives and environmental – Changes, especially technological changes. Expected Results: – Increase in growth, market share, and profits. In addition, the – third strategy allows the company to keep close contacts with the market and – Gain experience in developing new standard products. Product Elimination Strategy Definition: Cuts in the composition of a company’s business unit product portfolio by pruning the number of products within a line or by totally divesting a division or business. Objectives: – To eliminate undesirable products because their contribution to fixed cost and profit is too low, 23 – Eliminate Products that its future performance looks grim, or because they do not fit in the business’s overall strategy. – The product elimination strategy aims at shaping the best possible mix of products and balancing the total business. – Requirements: – No special resources are required to eliminate a product or a division. – However, because it is impossible to reverse the decision once the elimination Requirements: – No special resources are required to eliminate a product or a division. – An in-depth analysis must be done to determine (a) the causes of current problems; (b) The possible alternatives, other than elimination, that may solve problems (e.g., Are any improvements in the marketing mix possible?); (c) The repercussions that elimination may have on remaining products or units. Expected Results: – In the short run, cost savings from production runs, reduced – inventories, and in some cases an improved return on investment can be – Expected. In the long run, the sales of the remaining products may increase because more efforts are now concentrated on them. New Product Strategy Definition: A set of operations that introduces (a) within the business, a product new to its previous line of products; (b) on the market, a product that provides a new type of satisfaction. Three alternatives emerge from the above: product improvement/modification, product imitation, and product innovation. Objectives: To meet new needs and to sustain competitive pressures on existing products. In the first case, the new-product strategy is an offensive one; in the second case, it is a defensive one. Requirements: A new-product strategy is difficult to implement if a “new product development system” does not exist within a company. Five components of this system should be assessed: 24 – Corporate aspirations toward new products, – Organizational openness to creativity. Requirements: A new-product strategy is difficult to implement if a “new product development system” does not exist within a company. Five components of this system should be assessed: – Environmental favor toward creativity – Screening method for new ideas, and Evaluation process Expected Results: Increased market share and profitability. – are now concentrated on them. Diversification Strategy Definition: Developing unfamiliar products and markets through: – Concentric diversification (products introduced are related to existing ones in terms of marketing or technology), – Horizontal diversification (new products are unrelated to existing ones but are sold to the same customers) – Conglomerate diversification (products are entirely new). Objectives: Diversification strategies respond to the desire for: – Growth when current products/markets have reached maturity, – Stability by spreading the risks of fluctuations in earnings, – Security when the company may fear backward integration from one of its major customers, – Credibility to have more weight in capital markets. Requirements: In order to reduce the risks inherent in a diversification strategy, a business unit should: – Diversify its activities only if current product/market opportunities are limited. – Have good knowledge of the area in which it diversifies. – Provide the products introduced with adequate support. – Forecast the effects of diversification on existing lines of products. – Expected Results: – Increase in sales. – Greater profitability and flexibility 25 Value Marketing Strategy Definition: The value-marketing strategy concerns delivering on promises made for the product or service. These promises involve product quality, customer service, and meeting time commitments. Objectives: Value-marketing strategies are directed toward seeking total customer satisfaction. It means striving for excellence to meet customer expectations. Requirements: – (a) Examine customer value perspectives. – (b) Design programs to meet customer quality, service, and time requirements. – (c) Train employees and distributors to deliver on promises. – Expected Results: This strategy enhances customer satisfaction, which leads to customer loyalty, and, hence, to higher market share. This strategy makes the firm less vulnerable to price wars, permitting the firm to charge higher prices and, thus, earn higher profits. 26 CHAPTER-III FORECASTING Casting data forward is called forecasting. It is a projection based upon past data or it is an estimate of an event which will happen in future. Need of forecasting:  When there is a time lag between awareness of an impending event or need and occurrence of that event. This lead time is the main reason of planning and forecasting.  Planning is the fundamental activity of management. Forecasting forms the basis of planning.  It is essential for the organization to know for what level of activities one is planning before investments in input. Types of Forecasting: Short Term Forecasting Long Term Forecasting Short Term forecasting is the forecasting that made for short term objectives covering less than one year. Ex. Material Requirement Planning (MRP), scheduling, sequencing, budgeting etc. Long Term Forecasting is the forecasting that made for that made for long term objectives covering more than five years. Ex. Product diversification, sales and advertisement. Elements of Forecasting: Forecasting consists basically of analysis of the following elements. a) Internal factors b) External factors i. Controllable ii. Non-Controllable (Organizing with national economy,governments,customers and Competitors) Basic categories of forecasting methods: Forecasting methods can be divided in to three main categories. A. Extrapolative or Time-series Methods B. Casual or explanatory methods C. Qualitative or judgmental methods Time-series Methods and explanatory methods are quantitative methods and judgmental methods are qualitative methods. Quantitative methods will be adopted when sufficient quantitative information available and when little or no qualitative information available but sufficient qualitative knowledge available qualitative methods will be preferable. 27 A. Extrapolative or Time-series Methods Time series forecasting models try to predict the future based on past data. Relate the forecast to only one factor – time. Include  Moving average  Exponential smoothing Moving Average Naive forecast: demand in current period is used as next period’s forecast Simple moving average  Uses average demand for a fixed sequence of periods.  Stable demand with no pronounced behavioral patterns. Weighted moving average  Weights are assigned to most recent data. Moving Average: Naïve Approach Example: Forecast the order for the month of November by Naïve approach. MONTH ORDERS PER FORECAST MONTH Jan 120 - Feb 90 120 Mar 100 90 Apr 75 100 May 110 75 June 50 110 July 75 50 Aug 130 75 Sept 110 130 Oct 90 110 Nov - 90 Solution: Forecast order for the month of November, (F)Nov = 90 units Simple Moving Average n = number of periods taken to evaluate the moving average Dt or Di = Actual demand in that period 28 SMA = simple moving average at the end of the period t or estimated demand at the end of t that period. D t -(n -1) + D t -(n -2) +...  D t -1 + D t SMAt = n 3-month Simple Moving Average MONTH ORDERS MOVING MONTH PER AVERAGE MONTH MA3 = Jan 120 – 3 Feb 90 – D i 90  110  130 Mar 100 – i 1   110 3 3 Apr 75 103.3 orders for Nov May 110 88.3 June 50 95.0 July 75 78.3 Aug 130 78.3 Sept 110 85.0 Oct 90 105.0 Nov - 110.0 5-month Simple Moving Average MONTH ORDERS MOVING MONTH PER AVERAGE MONTH MA5 = Jan 120 – 5 Feb 90 – D i 90  110  130  75  50 Mar 100 – i 1   91 3 5 Apr 75 – orders for Nov May 110 – June 50 99.0 July 75 85.0 Aug 130 82.0 Sept 110 88.0 Oct 90 95.0 Nov - 91.0 29 Smoothing effects Fig 3.1 Classification of production systems Note:  It gives equal weight to the demand in each of the most n periods.  Small value of n can capture data pattern more closely compared to high value of n Because high value of n averages out more to the data or a greater smoothing effect on random fluctuations. Weighted Moving Average While the moving average formula implies an equal weight being placed on each value that is being averaged, the weighted moving average permits an unequal weighting on prior time periods n n WMA = t Wi Di i 1 w i =1 i =1 w = weight given to time period “t” occurrence (weights must add to one) t th Question: Given the weekly demand and weights, what is the forecast for the 4 period or Week 4? Week Demand Weights: 1 650 t-1 2 678 t-2 3 720 4 t-3 Note that the weights place more emphasis on the most recent data, that is time period “t-1” 30 Week Demand Forecast 1 650 2 678 3 720 4 693.4 INPUT Material Machines Labor Management Exponential Smoothing F = α D + (1 - α) F t +1 t t where: F =forecast for next period t +1 D =actual demand for present period t F = previously determined forecast for present period t α =weighting factor, smoothing constant Effect of Smoothing Constant 0.0  a  1.0 If a = 0.20, then Ft +1 = 0.20 Dt + 0.80 Ft If a = 0, then Ft +1 = 0 Dt + 1 Ft = Ft Forecast does not reflect recent data If a = 1, then Ft +1 = 1 Dt + 0 Ft = Dt Forecast based only on most recent data Question: Given the weekly demand data, what are the exponential smoothing forecasts for periods 10th using a=0.10 and a=0.60? Assume F =D 1 1 31 Week Demand 1 820 2 775 3 680 4 655 5 750 6 802 7 798 8 689 9 775 10 Solution: The respective alphas columns denote the forecast values. Note that you can only forecast one time period into the future. Week Demand 0.1 0.6 1 820 820.00 820.00 2 775 820.00 820.00 3 680 815.50 793.00 4 655 801.95 725.20 5 750 787.26 683.08 6 802 783.53 723.23 7 798 785.38 770.49 8 689 786.64 787.00 9 775 776.88 728.20 10 776.69 756.28 Note how that the smaller alpha results in a smoother line in this example 900 800 Demand Demand 700 0.1 600 0.6 500 1 2 3 4 5 6 7 8 9 10 Week Fig 3.2 Effect of Smoothing Constant 32 Adjusted Exponential Smoothing AF =F +T t +1 t +1 t +1 where T = an exponentially smoothed trend factor T = β(F - F ) + (1 - β) T t +1 t +1 t t where T = the last period trend factor t β = a smoothing constant for trend 0≤β≤1 Ft+1 =At + Tt Where, At = αDt + (1 − α)(At−1 + Tt−1) and T = an exponentially smoothed trend factor Tt = β(At − At−1) + (1 − β)Tt−1 T = an exponentially smoothed trend factor T = the last period trend factor t -1 β = a smoothing constant for trend 0≤β≤1 Question PM Computer Services assembles customized personal computers from generic parts. they need a good forecast of demand for their computers so that they will know how many parts to purchase and stock. They have compiled demand data for the last 12months. There is an upward trend in the demand. Use trend-adjusted exponential smoothing with smoothing parameter α= 0.5 and trend parameter β= 0.3 to compute the demand forecast for January (Period 13). Period Month Demand Period Month Demand 1 January 37 7 July 43 2 February 40 8 August 47 3 March 41 9 September 56 4 April 37 10 October 52 5 May 45 11 November 55 6 June 50 12 December 54 Solution: For Period 2, we have F2 = A1 + T1, so to get the process started, let A0 = 37 and T0 = 0. A1 = αD1 + (1 − α)(A0 + T0) = 0.5(37) + (1 − 0.5)(37 + 0) = 37, and T1 = β(A1 − A0) + (1 − β)T0 = 0.3(37 − 37) + (1 − 0.3)(0) = 0 F2 = A1 + T1 = 37 + 0 = 37 33 For Period 3, A2 = αD2 +(1−α)(A1+T1) = 0.5(40)+(1−0.5)(37+0) = 38.5, and T2 = β(A2 −A1)+(1−β)T1 =0.3(38.5− 37)+ (1 − 0.3)(0) = 0.45. F3 = A2 + T2 = 38.5+ 0.45 = 38.95. Expon. Trend-Adjusted Expon. Smooth.. Smooth. (α= 0.5, β = 0.3) Period Month Demand α = 0.5 At Tt Ft 1 Jan 37 37.00 37.00 0.00 37.00 2 Feb 40 37.00 38.50 0.45 37.00 3 Mar 41 38.50 39.98 0.76 38.95 4 Apr. 37 39.75 38.87 0.20 40.73 5 May 45 38.38 42.03 1.09 39.06 6 Jun. 50 41.69 46.56 2.12 43.12 7 Jul. 43 45.84 45.84 1.27 48.68 8 Aug. 47 44.42 47.05 1.25 47.11 9 Sep. 56 45.71 52.15 2.41 48.31 10 Oct. 52 50.86 53.28 2.02 54.56 11 Nov. 55 51.43 55.15 1.98 55.30 12 Dec. 54 53.21 55.56 1.51 57.13 13 Jan ? 53.61 57.07 B. Casual or explanatory methods Simple Linear Regression Model y = a + bx where a = intercept b = slope of the line x = time period y = forecast for demand for period x Nov = WMA 0.5(720)+0.3(678)+0.2(650)=693.4 4 3 34 a = y - bx b=  xy - n( y)(x )  x - n(x ) 2 2 Question: Given the data below, what is the simple linear regression model that can be used to predict sales in future weeks? Week Sales 1 150 2 157 3 162 4 166 5 177 Solution: First, using the linear regression formulas, we can compute “a” and “b”. Week Week*Week Sales Week*Sales 1 1 150 150 2 4 157 314 3 9 162 486 4 16 166 664 5 25 177 885 3 55 162.4 2499 Average Sum Average Sum b=  xy - n( y)(x) = 2499 - 5(162.4)(3)  63 = 6.3  x - n(x) 2 2 55  5(9) 10 a = y - b x = 162.4 - (6.3)(3) = 143.5 The resulting regression model is: Yt = 143.5 + 6.3x Correlation Coefficient, r  The quantity r, called the linear correlation coefficient, measures the strength and the direction of a linear relationship between two variables. The linear correlation coefficient is sometimes referred to as the Pearson product moment correlation coefficient in honor of its developer Karl Pearson.  The value of r is such that -1 < r < +1. The + and – signs are used for positive linear correlations and negative linear correlations, respectively.  Positive correlation: If x and y have a strong positive linear correlation, r is close 35 to +1. An r value of exactly +1 indicates a perfect positive fit. Positive values indicate a relationship between x and y variables such that as values for x increases, values for y also increase.  Negative correlation: If x and y have a strong negative linear correlation, r is close to -1. An r value of exactly -1 indicates a perfect negative fit. Negative values indicate a relationship between x and y such that as values for x increase, values for y decrease.  No correlation: If there is no linear correlation or a weak linear correlation, r is Close to 0. A value near zero means that there is a random, nonlinear relationship between the two variables  Note that r is a dimensionless quantity; that is, it does not depend on the units employed.  A perfect correlation of ± 1 occurs only when the data points all lie exactly on a straight line. If r = +1, the slope of this line is positive. If r = -1, the slope of this line is negative. Positive Correlation Notice that in this example as the heights increase, the diameters of the trunks also tend to increase. If this were a perfect positive correlation all of the points would fall on a straight line. The more linear the data points, the closer the relationship between the two variables. Negative Correlation 36 Notice that in this example as the number of parasites increases, the harvest of unblemished apples decreases. If this were a perfect negative correlation all of the points would fall on a line with a negative slope. The more linear the data points, the more negatively correlated are the two variables. No Correlation Notice that in this example there seems to be no relationship between the two variables. Perhaps pillbugs and clover do not interact with one another. The mathematical formula for computing r is: Where n is the number of pairs of data. 37 A correlation greater than.8 is generally described as strong , whereas a correlation less than.5 is generally described as weak. Coefficient of Determination, r 2 or R2 :  The coefficient of determination, r 2, is useful because it gives the proportion of the variance (fluctuation) of one variable that is predictable from the other variable. It is a measure that allows us to determine how certain one can be in making predictions from a certain model/graph.  The coefficient of determination is the ratio of the explained variation to the total variation.  The coefficient of determination is such that 0 < r 2 < 1, and denotes the strength of the linear association between x and y.  The coefficient of determination represents the percent of the data that is the closest to the line of best fit. For example, if r = 0.922, then r 2 = 0.850, which means that 85% of the total variation in y can be explained by the linear relationship between x and y (as described by the regression equation). The other 15% of the total variation in y remains unexplained.  The coefficient of determination is a measure of how well the regression line represents the data. If the regression line passes exactly through every point on the scatter plot, it would be able to explain all of the variation. The further the line is away from the points, the less it is able to explain. C. Qualitative or judgmental methods  Delphi Method  Market Research Delphi Method  The Delphi method is a process of gaining consensus from a group of experts While maintaining their anonymity.  It is forecasting techniques applied to subjective nature demand values.  It is useful when there is no historical data from which to develop statistical models and when managers inside the firm have no experience.  Several knowledgeable persons are asked to provide estimates of demand or forecasts of possible advances of technology.  A coordinator sends questions to each member of the panel of outside experts, and they are unknown to each other. Anonymity is important when some members of the tend to dominate discussion or command a high degree of respect in their field. The members tend to respond to the questions and support their responses freely. The coordinator prepares a statistical summary of the responses along with a summary of arguments for a particular response. If the variation 38 among the opinions too much the report is sent to the same group for another round and the participants may choose to modify their previous responses. This process will be continuing until consensus is obtained. So Delphi method is a iterative process. Market Research  It is systematic approach to determine external consumer interest in a service or product by creating and testing hypothesis through data-gathering surveys.  It includes all research activities in marketing problem: o Gathering, recording and analyzing the utility and marketability of the product o The nature of the demand o The nature of competition o The methods of marketing o Other aspects of movements of product from the stage of to the point where they get consumed.  Market research gathers records and analysis all facts about problems relating to the transfer and sale of goods and services from producer to consumer.  Market Research procedure Define the problem clearly Develop a clear set of research objectives. Supervise the task of collecting the data from the existing consumers. Extract meaningful information from the collected data. Prepares a report presenting the major findings and recommendations coming from the study.  It may be used to forecast demand for the short, medium and long-term. Accuracy is excellent for the short term, good for the medium term and only fair for the long term. Forecast Error: Forecast error Difference between forecast and actual demand. MAD (mean absolute deviation): n D t =1 t - Ft M AD = n where t = period number Dt = demand in period t Ft = forecast for period t 39 n = total number of periods Question: What is the MAD value given the forecast values in the table below? Month Sales Forecast 1 220 2 250 255 3 210 205 4 300 320 5 325 315 Solution Month Sales Forecast Abs Error 1 220 2 250 255 5 3 210 205 5 4 300 320 20 5 325 315 10 40 n D t =1 t - Ft 40 MAD = = = 10 n 4 Note that by itself, the MAD only lets us know the mean error in a set of forecasts Mean absolute percent deviation (MAPE) MAPE  n  D  Ft 1 t 1 t *100 n Dt Demand Behavior: Trend a gradual, long-term up or down movement of demand Random variations movements in demand that do not follow a pattern Cycle 40 an up-and-down repetitive movement in demand Seasonal pattern an up-and-down repetitive movement in demand occurring periodically Fig 3.3 Forms of Forecast Movement 41 CHAPTER-IV FACILITY PLANNING To produce products or services business systems utilize various facilities like plant and machineries, ware houses etc. Facilities can be broadly defined as buildings where people, material, and machines come together for a stated purpose – typically to make a tangible product or provide a service. The facility must be properly managed to achieve its stated purpose while satisfying several objectives. Such objectives include producing a product or producing a service at lower cost, at higher quality, or using the least amount of resources. 4.1 Definition of Facilities Planning Importance of Facilities Planning & Design Manufacturing and Service companies spend a significant amount of time and money to design or redesign their facilities. This is an extremely important issue and must be addressed before products are produced or services are rendered. A poor facility design can be costly and may result in: poor quality products, low employee morale, customer dissatisfaction. 4.2 Disciplines involved in Facilities Planning (FP) Facilities Planning (FP) has been very popular. It is a complex and a broad subject. Within the engineering profession: civil engineers, electrical engineers, industrial engineers, mechanical engineers are involved in FP. Additionally, architects, consultants, general contractors, managers, real estate brokers, and urban planners are involved in FP. 4.3 Applications of Facilities Planning (FP) Facilities Planning (FP) can be applied to planning of: a new hospital, an assembly department, 42 an existing warehouse, the baggage department in an airport, department building of IE in EMU, a production plant, a retail store, a dormitory, a bank, an office, a cinema, a parking lot, or any portion of these activities etc. 4.4 Factors affecting Facility Layout Facility layout designing and implementation is influenced by various factors. These factors vary from industry to industry but influence facility layout. These factors are as follows:  The design of the facility layout should consider overall objectives set by the organization.  Optimum space needs to be allocated for process and technology.  A proper safety measure as to avoid mishaps.  Overall management policies and future direction of the organization. 4.5.1 Break-Even Analysis The objective is to maximize profit. On economic basis only revenues and cost need to be considered for comparing various locations. The steps for locational break-even analysis are :  Determine all relevant costs for each location.  Classify the location for each location in to annual fixed cost and variable cost per unit.  Plot the total costs associated with each location on a single chart of annual cost versus annual volume.  Selwct the location with the lowest total annual cost(TC) at the expected production volume. Question: Potential locations A,B and C have the cost structures shown below for manufacturing a product expected to sell for Rs 2700 per unit. Find the most economical location for an expected volume of 2000 units per year. Site Fixed Cost/year Variable Cost/Unit A 6,000,000 1500 B 7,000,000 500 C 5,000,000 4000 43 Solution: For each plant find the total cost using the formula TC=Fixed cost+ Variable cost/unit (volume) = FC+VC(v) Site Total Cost A 6,000,000+1500*2000=9,000,000 B 7,000,000+500*2000=8,000,000 C 5,000,000+4000*2000+13,000,000 From the above table, the cost of for the location B, is minimum. Hence it is to be selected for locating the plant. Production Volume Site A Site B Site C 500 6750000 7250000 7000000 1000 7500000 7500000 9000000 1500 8250000 7750000 11000000 2000 9000000 8000000 13000000 2500 9750000 8250000 15000000 3000 10500 000 8500000 17000000 160 140 120 100 total cost 80 60 40 20 0 0 500 1000 1500 2000 2500 production volume 400 SITE A SITE B SITE C Fig 3.1 Break even analysis 44 From the graph, the different ranges of production volumes over which the best location to be selected are summarized. Range of production volume Best plant selected 0≤Q≤400 A 400≤Q≤1000 B 1000≤Q C The same details can be worked out using a graph From the graph one can visualize that the site c is desirable for lower volume of production. For higher volume production site B is desirable For moderate volumes of production site nA is desirable. In the increasing order of production volume the switch over from one site to another takes place as per the order below Site C to site A to site B Let Q be the volume at which we switch the site C to site A Total cost of site C ≥ Total cost site A 5000000+4000Q ≥ 6000000+1500*Q 2500Q ≥1000000 Q ≥400 Units Similarly the switch from site A to site B Total cost of site A ≥ total cost of site B 6000000+1500Q ≥7000000+500Q 1000Q ≥1000000 Q ≥ 1000 Units The cutoff production volume for different ranges of production may be obtained by using similar procedure. 45 4.5.2 GRAVITY LOCATION PROBLEM Objective- The objective of the gravity location problem, the total material handling cost based on the squared Euclidian distance is minimized Assumption:- If the same type of material handling equipment / vehicle is used for all the movements, then it is equivalent to minimize the total weighted squared Euclidian distance, since the cost per unit distance is minimized ai = x-co-ordinate of the existing facilities i bi = y- co-ordinate of the existing facilities i x = x-co-ordinate of the new facilities y= y-co-ordinate of the new facilities wi= weight associated with the existing facilities i. This is the quantum of materials moved between the new facility and existing facilities I per unit period m= total no of existing facilities the formula for the sum of the weighted squared Euclidian distance is given as: ( ) ∑ [( ) ( ) ] The objective is to minimize f(x,y) This is quadratic in nature the optimal values for the x and y may be obtained by equating partial derivatives to zero ( ) ( ) , ∑ ∑ ∑ , ∑ ∑ ∑ Optimal location (x*,y*)=( ∑ , ∑ ) These are weighted averages of the x-coordinate and y-co ordinates of the existing facilities. Problem There are five Existing facilities which are to be served by single new facilities are shown below in the table 46 Existing facility (i) 1 2 3 4 5 Co-ordinates (ai,bi) (5,10) (20,5) (15,20) (30,25) (25,5) (15,20) (30,35) (25,40) (28,30) (32,40) No of trips of loads/years 100 300 200 300 100 (wi) 200 300 400 500 600 Find the optimal location of the new facilities based on giving location concept SOLUTION ∑ ( ) X*= ∑ = = 21 ( ) ∑ ( ) Y*= ∑ = =14.5 ( ) 4.5.3 SINGLE FACILITY LOCATION PROBLEM Objective – To determine the optimal location for the new facility by using the given set of existing facilities co-ordinates on X-Y plane and movement of materials from a new facility to all existing facilities. Generally we follow rectilinear distance for such decision. The rectilinear distance between any two points whose co-ordinates are (X1,Y1)and(X2,Y2) is given by the following formula d12=| | | | some properties of an optimum solution to the rectilinear distance location problems are as follows: 1. The X-coordinate of the new facility will be same as the X-co-ordinate of some existing facility. Similarly the Y co-ordinate of the new facility will coincide with the Y coordinate of some existing facility. It is not necessary that both coordinates of the new facility 2. The optimum X or Y-co-ordinate location for new facility is a median location. A median location is defined to be a location such that no more than one half the item movement is to the left/below of the new facility location and no more than one half the item movement is to the right /above of the new facility location. EXAMPLE Consider the location of a new plant which will supply raw materials to a set of existing plants in a group of companies, let there are 5 existing plants which have a materials movement 47 relationship with the new plant. Let the existing plants have locations of (400,200),(800,500),(1100,800),(200,900)and(1300,300). Furthermore suppose that the number of tons of materials transported per year from the new plant to various existing plants are 450,1200,300,800 and 1500, respectively the objective is to determine optimum location for the new plant such that the distance moved(cost)is minimized SOLUTION Let (X,Y) be the coordinate of the new plant The optimum X-coordinate for the new plant is determined as follows Existing plant X coordinate weight Cumulative Weight 4 200 800 800 1 400 450 1250 2 800 1200 2450 3 1100 300 2750 5 1300 1500 4250 Total 4250 tons Thus the median location corresponds to a cumulative weight of 4250/2=2125 from above the table, the corresponding X-coordinate value is 800, since the cumulative weight first exceeds 2125 at X=800 Similarly, the determination of Y coordinate is shown below Existing plant Y coordinate weight Cumulative Weight 1 200 450 450 5 300 1500 1950 2 500 1200 3150 3 800 300 3450 4 900 800 4250 Total 4250 tons Thus the median location corresponds to a cumulative weight of 4250/2=2125 from above the table, the corresponding Y-coordinate value is 500, since the cumulative weight first exceeds 2125 at X=500 The optimal (X*,Y*)=(800,500) 48 4.5.4 MINIMAX LOCATION PROBLEM Objective- To locate the new emergency facility (X,Y) such that the maximum distance from the new emergency facility to any of the existing facilities is minimized Fi(X,Y)= Distance between the new facilities and the existing facilities Fi(X,Y)=|X-ai|+|Y-bi| Fmax (X,Y)=maximum of the distance between the new facility and various existing facilities Fmax(X,Y)= ⏟ {|X- |+|Y- |} The distance between new facility and existing facility may be rectilinear or Euclidean m=different shops in an industry in the event of fire in any one of these shops a costly firefighting equipment showed reach the spot as soon as possible from its base location. Movements within any industry are rectilinear in nature. Our objective is to locate the new fire fighting equipment within the industry such that maximum distance it has to travel from its base location to any of the existing shops is minimized. Step 1 Find , , , and ,using following formula = ⏟ ( ) ⏟ ( ) ⏟ ( ) ⏟ ( ) =⏟ ( ) Step 2 Find the points and P2 using the following formula P1=[1/2( ), ½( )] P2=[1/2( ), ½( )] Step 3 Any pt(X*,Y*) on the line segment joining points P1 and P2 is a minimax location that minimize fmax(X,Y) 49 GRAPH OF MINIMAX LOCATION PROBLEM EXAMPLE In a foundry there are seven shops whose coordinates are summarized in the following table. The company is interested in locating a new costly fire fighting equipment in the foundry determine the minimax location of the new equipment SL NO EXISTING FACILITIES CO-ORDINATE OF CENTROID 1 Sand plant 10,20 2 Molding shop 30,40 3 Pattern shop 10,120 4 Melting shop 10,60 5 Felting shop 30,100 6 Fabrication shop 30,140 7 Annealing shop 20,190 SOLUTION The movement of new equipment is constrained within in the foundry the assumption of rectilinear distance more appropriate The co ordinate of the centroid of the existing shops are (a1,b1)=(10,20) (a2,b2)=(30,40) (a3,b3)=(10,120) (a4,b4)=(10,60) (a5,b5)=(30,100) (a6,b6)=(30,140) (a7,b7)=(20,140) 50 Step 1 =⏟( ) = min [(10+20),(30+40),(10+120),(10+60),(30+100),(30+140),(20+190)] =min[30,70,130,70,130,170,210]=30 ⏟ ( ) = max[30,70,130,70,130,170,210]=210 ⏟ ( )=min[(-10+20),(-30+40),(-10+120),(-10+60),(-30+100),(-30+140), (-20+190)]=min[10,10,110,50,70,110,170]=10 ⏟ ( ) =max[10,10,110,50,70,110,170]=170 =⏟ ( )=max[(210-30),(170-10)]=max[180,160]=180 P1=[1/2( ), ½( )]=[1/2(30-10),1/2(30+10+180)]=(10,110) P2=[1/2( ), ½( )]= [1/2(210-170),1/2(210+170-180)]=(20,100) Any point X*,Y* on the line segment joining pts (10,110),(20,100) is a minimax location for the firefighting equipment. 4.6 Layout Design Procedure Layout design procedures can be classified into manual methods and computerized methods. Manual methods. Under this category, there are some conventional methods like travel chart and Systematic Layout Planning (SLP). Computerized methods Under this method, again the layout design procedures can be classified in to constructive type algorithm and improvement type algorithms. Construction type algorithms Automated Layout Design program (ALDEP) Computerized Relationship Layout Planning (CORELAP) Improvement type Algorithm Computerized Relative Allocation of Facilities Technique (CRAFT) 51 4.6.1 Computerized Relative Allocation of Facilities Technique (CRAFT) CRAFT algorithm was originally developed by Armour and Buffa. CRAFT is more widely used than ALDEP and CORELAP. It is an improvement algorithim.It starts with an initial layout and improves the layout by interchanging the departments pairwise so that transportation cost is minimized. CRAFT requirements 1. Initial layout 2. Flow data 3. Cost per unit distance 4. Total number of departments 5. Fixed departments Number of such departments Location of those departments 6. Area of departments 4.7 Algorithms and models for Group Technology In this section Rank Order Clustering (ROC) and Bond Energy Algorithms are the methods can be applied to Group Technology (GT). 4.7.1 Rank Order Clustering Algorithm (ROC) This algorithm was developed by J.R King(1980).This algorithm considers the following data.  Number of Components  Component Sequence Based on the component sequences, a machine-component incidence matrix is developed. The rows of the machine-component incidence matrix represent the machines which are required to processes the components. The columns of the matrix represent the component numbers. STEPS IN ROC LOGARITHM Step 0 : Input : Total no of components and component sequences Step 1. From the machine component incidence matrix using the component sequences Step 2. Compute binary equivalent of each row. Step 3. Re arrange the rows of the matrix in rank wise (high to low from top to bottom) Step 4. Compute binary equivalent of each column and check whether the column of the matrix

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