PCM 11 Final Lecture Notes PDF

Level 1 - Semester 1 PCM LECTURE (10) TEAM WORK & TEAM COMPOSITION DR ZIAD MAHANA 0 Teamwork D EFINITION OF G ROUPWORK  Group of people who have a commitment to produce a result. Team VS group...

Level 1 - Semester 1 PCM LECTURE (10) TEAM WORK & TEAM COMPOSITION DR ZIAD MAHANA 0 Teamwork D EFINITION OF G ROUPWORK  Group of people who have a commitment to produce a result. Team VS group TEAM GROUP  A team is interdependent for overall  A GROUP QUALIFIES AS A TEAM ONLY IF performance. its members focus on helping one another to accomplish organizational objectives. NOT ALL GROUPS IN THE ORGANIZATION ARE TEAMS BUT ALL TEAMS ARE GROUPS. TEAM ❖ Together Everyone Achieves More. ❖ Total Effort From All Members. Dr. Ziad Mahana 1  PCM LECTURE - 10 Factors eroding effective teamwork ❶ Poor organization. ❷ Insufficient communication. ❸ Misunderstandings. ❹ Inadequate procedures for problem-solving. Efficient team member criteria ❶ Work effortlessly. ❷ Trust. ❸ Good communicators. ❹ Supportive. ❺ Participation. ❻ Innovation. ❼ Motivated. ❶ Quick solution. ❷ Improved productivity. ❸ Distribution of workload. ❹ Diversity of idea. ❺ Better decision. ❻ Motivation. ❼ Learning. Dr. Ziad Mahana 2  PCM LECTURE - 10 Dr. Ziad Mahana 3  PCM Lecture 10 LECTURE - 11 ( ) ( ) ( ) THE TEAM MEMBERS ❶ Discuss purpose of team. ❶ Question why team was ❶ Begin to work together and ❶ Are committed to team and formed. leaders emerge. organization. ❷ May be excited about being ❷ Find it hard to work together ❷ Openly discuss issues - listen to ❷ Take responsibility for making chosen. and make decisions. one another - become more improvements & examine best involved. way for the team to function. ❸ May feel uncomfortable, ❸ May distrust or not understand ❸ Feel good about themselves ❸ Stay focused and work for the afraid to speak. one another. and team. common good. ❹ Develop trust and ❹ May have personality clashes, ❹ Accept the team’s decisions and ❹ Work at maximum efficiency. communication. arguments & poor collaboration are willing to work hard to carry them out BENEFITS ❶ Determine individual roles. ❷ Define problems and strategy. --- --- --- ❸ Identify information needed. Dr. Ziad Mahana 4  PCM LECTURE - 10 ❶ Attendance and punctuality. ❷ Team spirit. ❸ Consensus decision making. ❹ Active participation. ❺ Commitment to assignments. ❻ Civilized disagreement. ❼ Commitment to ground rules. ❽ Respect everyone’s contribution. ❾ Everyone’s opinion is of value, no right or wrong answers. ❿ Give everyone a chance to speak. ⓫ One conversation at a time and no talking over each other. ⓬ Be open and honest. ⓭ Do not discuss what someone has said with others outside the room. ⓮ Everyone should feel free to ask questions of each other. Dr. Ziad Mahana