Summary

This document provides an overview of controlling in management, including definitions, types, and effective techniques. It also explores the planning, organizing, and leading elements in the context of effective business operations.

Full Transcript

CONTROLLING PRESENTED BY GROUP 9 MEMBER OF GROUP SYAFIQAH AMNI ANIS MAISARA SITI SYAKIRA ARISSA IRDINA DEFINITION What is Controlling? Controlling is the process of monitoring, comparing, and correcting work performance. Managers cannot real...

CONTROLLING PRESENTED BY GROUP 9 MEMBER OF GROUP SYAFIQAH AMNI ANIS MAISARA SITI SYAKIRA ARISSA IRDINA DEFINITION What is Controlling? Controlling is the process of monitoring, comparing, and correcting work performance. Managers cannot really know whether their units are performing properly until they have evaluated what activities have been done and have compared the actual performance with the desired standard. Effective controls, therefore, ensure that activities are completed in ways that lead to the attainment of goals. And the effectiveness of controls is determined by how well they help employees and managers achieve their goals. WHY IT’S IMPORTANT? Planning can be done, an organization structure can be created to facilitate efficient achievement of goals, and employees motivated through effective leadership. PLANNING CONTROLLING LINK Planning Organizing goals structure objectives human resource strategies management plans Controlling Leading motivation standards leadership measurements communication comparison individual and group actions behavior TYPES OF CONTROLLING INPUT PROCESSES OUTPUT FEEDFOWARD CONCURRENT FEEDBACK CONTROL CONTROL CONTROL ANTICIPATES CORRECTS CORRECTS PROBLEMS PROBLEMS AS PROBLEMS THEY HAPPEN AFTER OCCUR EFFECTIVE CONTROLLING Financial plans that outline expected revenues and expenditures. By comparing Budgeting actual financial performance with the budget, managers can identify variances and take corrective actions to control costs and improve financial health. Management by Objective (MBO) Statistical Quality Control Performance management that approach managers and involves using statistical methods to employees to set a specific objective monitor and control processes. It is that align with organizational goals commonly used in manufacturing to ensure product quality and consistency EFFECTIVE CONTROLLING Internal and external audits are formal examinations of an organization’s Audits financial statements, processes, and operations. Audits help ensure compliance with laws and regulations, detect fraud, and assess the effectiveness Balanced of internal controls Scorecard Key Performance a strategic management tool that provides a Indicators (KPIs) comprehensive view of organizational performance. It considers financial, customer, specific metrics used to measure performance internal processes, and learning and growth against strategic goals. Common KPIs include perspectives, helping managers align business sales growth, profit margins, customer activities with the organization’s vision and satisfaction, and employee productivity. strategy. Regular monitoring of KPIs helps managers assess whether the organization is on track to achieve its objectives

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