Railway Station Operating Manual PDF

WORKING OF STATIONS (Back to Index) Railway Stations, world wide, are located in prime city centres, as railways were started at a time when expansion of cities was yet to start. Railwa...

WORKING OF STATIONS (Back to Index) Railway Stations, world wide, are located in prime city centres, as railways were started at a time when expansion of cities was yet to start. Railway station continues to be the focal point of central business district in all cities in the world. All description of rail business is transacted at the station, passengers start journey or complete it, outward parcels are booked and inward parcel consignments received and kept ready for delivery. At stations having attached goods shed, outward and inward freight cargo is handled there. In their historic evolution, the stations now have catering establishments, resting facilities in retiring rooms or a budget hotel. A world-class station may look or in fact be more like a mall with shops and catering establishments with attendant information, ticketing and reservation counters. Station Master is in overall charge of the station and includes Station Superintendent/ Station Manager. Duty List of Staff The duties to be performed by different categories of staff in connection with movement of trains are detailed below. These duties must be read in conjunction with the Station Working Rules of the station, General & Subsidiary Rule Book, Chapter II of Operating Manual dealing with “Working of Stations” and Block working Manual as amended from time to time. I. Responsibility of Station Master (supervisory)/Station Manager i. Station Master is responsible for the efficient discharge of duties by different members of staff at his Station. (General Rules 5.01) ii. Ensuring that the general working of the Station is being carried out in strict accordance with the current rules, procedures and instructions. iii. Providing prompt and courteous service with utmost safety and security of passengers and employees. iv. Availability, helpfulness and good conduct of station porters v. He shall be responsible for general up-keep of the station. vi. He shall be responsible for keeping the safety and operating literature including circulars, pamphlets, gazette etc. up to date and these must be explained to the staff working under him and got noted by them. vii. He shall be responsible for maintaining Accident register and Accident charts and keeping these up to date. viii. He shall maintain figures in respect of the stock and get them relayed to the control in time. ix. He shall investigate all public complaints and send the extracts of the complaint with explanation of the staff and his own remarks to Divisional Office in time. In case of complaints concerning the other department, intimation may be given to the subordinate In-Charge of that department immediately so that action may be taken to avoid recurrence. x. He shall promptly attend all accidents, assume charge of the site to and assist in relief measures ensuring prompt evacuation of injured & stranded passengers. He shall take note of all the information available and protect the clues/evidence, which may be helpful in the enquiry. He shall intimate the control office at regular interval for current information and ask for the required assistance i.e., Relief Train, Medical van etc. He shall investigate yard accidents, obtain statements of the staff responsible and submit his report with conclusions and joint note to the Divisional office. xi. He shall ensure that fire fighting equipments at the station such as fire extinguisher, fire buckets etc. are in fine fettle and ready for use. xii. The Station Master should regularly test and record in the charge book, the working of Points, Signals and Track Circuit to ensure that: The Signals are back to ‘ON’ position when the relevant slide/button/ lever is put back or intended train movement has been completed. it is not possible to take ‘OFF’ conflicting signals at the same time. Signals are not taken ‘OFF’ until all points are correctly set and facing points locked. Any other manner of testing prescribed by the Authorised Officer.  Panel testing: Normal/Abnormal by Station Master. At stations provided with continuous track circuits or at stations having solid state interlocking the method of testing shall be prescribed jointly by Signalling and Operating Branch which shall be described in the Station Working Rules to be followed by station masters. xiii. He must ensure that burners and wicks of the hand signal lamps are daily cleaned, trimmed and oiled properly. xiv. He must ensure that the essential Safety equipments at his station are the same, complete and, if there is any deficiency should be made good without delay. xv. He shall conduct night and surprise inspections to check the alertness of staff and working of signals, and points and visibility of the signals. xvi. The Station Master in charge at a station shall inspect his station daily with a view to ensure efficient working of- All public facilities including, fans, lights, lifts, escalators, All equipments being in efficient working order. Deficiencies must be promptly rectified or recorded in Petty Repairs Book Safe and efficient working of trains Cabins, Assistant Station Manager’s office, yards, goods sheds and level crossing gates under his charge. Reservation Enquiry, Public Address system, Public Information Display System, booking offices, Ticket Checking, catering and vending stalls etc. Drinking Water availability. xvii. He shall see that train signal register, station Diary, Inspection Note Book, reference books and other station record is property maintained and preserved for a minimum period as prescribed later in this chapter. xviii. At the bigger stations Health Inspector is incharge of sanitation the Station Manager shall conduct daily inspections and bring out deficiencies. He shall conduct daily inspections of waiting rooms, bath rooms, lavatories, refreshment rooms and catering trollies, platforms, tracks and other station premises from sanitation point of view and ensure that arrangements in this regard are adequate and effective. Availability of safe drinking water to passengers & employees is joint responsibility of JE/SE (works) and health department he should check that same is available. xix. He shall ensure that sufficient stock is available for the requirement of the day. He shall keep in touch with the running of trains so that, in case of late running of connecting train, scratch rake can be turned out, if necessary. He shall also keep a check - on reserved stock available/allotted to his station. xx. He shall take personal interest in arranging quick clearance of reserved carriages of troops, public, prisoners, treasuries etc. xxi. Whenever special trains are arranged to run from his station, he shall ensure that stock for the same is secured and certified placed on the proper line in time. xxii. He shall fix up responsibility in case of detention to trains outside or at the station and submit full report to DRM office. xxiii. He shall be responsible to ensure that all the operating staff working under him are relieved in time for their periodical NVT/ Competency/ Safety camp and special competency programmes. No one, overdue NVT/Competency shall be allowed to perform his normal duties. II. Deputy Station Master (Outdoor) i) The Deputy Station Manager shall be responsible for general up-keep and proper working of the station as under- ii) He shall maintain safety literature, rule books, safety record. He shall counsel staff regarding rules and safety- systems iii) He shall deal with public complaints and counsel commercial staff for courteous behaviour.  iv) He shall ensure right time placement and removal of terminating/originating trains and keep records in this regard and also keep a watch on Shunting operations. v) He shall inspect gate, panel, station, regularly during his shift. vi) He shall maintain close contact and co-ordination with Panel ASM and Log ASM for smooth running of trains and for better planning of operational work and will assist in case of any abnormal working. vii) He shall promptly attend to any incident or accident and assist in relief measures during his duty. He shall collect all information and inform the Control office for required assistance, i.e., Relief Train, Medical Van etc. He shall also inform the local civil authorities as required and safe guard the clues or evidences which may be helpful in enquiry. viii) In case of abnormal working, he shall be responsible for manual operation (Hand Cranking) of Points and piloting of trains. ix) He shall ensure that all coaching trains scheduled to stop at the station, start within their allowed time. x) Whenever Special trains are arranged to run from his station, during his duty, he shall ensure that stock for the same is secured and placed on the proper line in time. xi) He shall keep close supervision on sanitation. He shall inspect the platforms, waiting halls, waiting rooms & the track and see that the same are cleaned properly by the sanitary staff. xii) He shall keep close watch on passenger amenities provided at station and their up keep. xiii) He shall look after any other work assigned to him by Station Manager, from time to time. xiv) In case of emergency he shall also perform duty on Panel/Log. xv) All instructions received from superiors shall be recorded in an Order Book. Senior officers should confirm these through a control order to avoid ambiguity. All such instructions shall be implemented, provided these do not violate safety rules & procedures. xvi) He will perform all the duties of SS in his absence. III. Log ASM/Block ASM i) He shall handle the block instrument himself when on duty and shall not permit any unauthorized person to manipulate or handle the block panel/block instrument & block telephone. ii) He shall keep the Station Manager’s control keys block instruments in his personal custody whenever, he is required to leave his office even for a short duration. iii) He shall maintain TSR and other connected record/documents in good shape and ensure that all entries are completed and are upto date. iv) He shall attend the control and give arrival departure of trains promptly and shall carry out instructions given by superiors provided these do not violate safety rules & procedures. v) He shall inform the ESM/MSM through a written message, any failure of block working etc. and invariably enter these failures in signal failure register. vi) In case of any accident, he shall inform promptly the section control Station Manager/Station Master/ Dy. SM immediately. He shall give all the information available with him in regard to the nature, places, cause and assistance etc. in respect of the accident. vii) He shall communicate reasons for late start of out going trains and late arrival of incoming trains to control. viii) He shall come on duty after taking complete rest and shall not perform his duty under the influence of liquor, drugs, or intoxicants. ix) He shall keep his reference books upto date, posted with latest correction slips and shall keep himself fully conversant with the extant rules. He shall keep his books readily available for inspection when asked to do so.  x) He shall not absent himself from duty without prior permission of his superiors. He shall not leave his duty unless properly relieved by his relief and shall not exchange his duty without prior permission from his superiors. xi) He shall not consider himself relieved of duty unless he has completed transactions of trains for which he has given/obtained line clear till the complete arrival of such trains. xii) He shall always obey the lawful orders of his superiors so long as they do not contravene any of the extant rules in force. xiii) In case of any abnormal working, he shall also perform the duties assigned to Panel ASM. xiv) He shall advise the descriptions of the train to which he had granted line clear or obtained line clear to panel ASM. IV. Panel ASM i) When on duty or when called upon to do so, in case of emergency, he shall be responsible for obtaining and granting line clear to trains or for shunting movements as per SWR & GR. ii) He shall handle the control panel himself when on duty and shall not permit any unauthorized person to manipulate panel. iii) He shall keep the SM’s control keys of control panel in his personal custody whenever, he is required to leave his office even for a short duration. iv) While coming on duty, he shall ensure that all points and signals are in good working order and all the registers, records, pertaining to train passage are completed in all respect before taking over the charge. v) He shall personally ensure that conditions for taking ‘off’ the reception signals are fulfilled and the clearance of line is verified as per SWRs before actually pressing the relevant button for taking off the signals. vi) He shall ensure from indications available in the panel that the signals are burning 'brightly and are giving correct indications. vii) He shall maintain complete and up to date record of the Engg. Restrictions. He shall be responsible for bringing forward the caution order register every Monday and displaying the restrictions on notice board as well. viii) He shall be responsible for ensuring delivery of proper caution orders to all trains. ix) He shall ensure that all Shunting operations are carried out as per extant orders and GR 5.19 and SRs thereof. x) He shall inform the ESM/MSM in writing or through a written message, any failure of track/signals/ points/keys or panels etc. and shall invariably enter these failures in signal failure register. xi) He shall allow shunting in between the arrival/departure of trains or during slack period as frequently as possible to the maximum extent. xii) He shall come on duty after taking complete rest and shall not perform his duty under the influence of drugs, or intoxicants. xiii) He shall keep his reference books upto date, posted with latest correction slips and shall keep himself fully conversant with the extant rules. He shall keep his books, readily available for inspection when asked to do so. xiv) He shall not absent himself from duty without prior permission of his superiors. He shall not leave his duty unless properly relieved by his relief and shall not exchange his duty without prior permission from his superiors. xv) He shall not consider himself relieved of duty unless he has completed transactions of trains for which he has given/obtained line clear till the complete arrival of such trains. xvi) He shall always obey the lawful orders of his superiors so long as they do not contravene any of the extant rules in force. xvii) He shall ensure that proper indications of points, signals, track, circuits, crank handle, level crossing gate etc., are displayed at their proper places.  xviii) He shall be responsible for issuing required papers to trains entering/leaving the yard under the instructions of log ASM. xix) He shall issue shunting order for shunting operations as per extant rules. xx) He shall keep a watch on the working of shunting staff. xxi) He shall ensure clearance of running lines in case of failure of their track circuits. xxii) He shall maintain log book regarding train and shunting movement. xxiii) He shall be responsible for giving complete arrival of all trains to log ASM supported by a private No. xxiv) In case of abnormal working he shall be responsible for cranking pad locking of points and piloting of trains in absence of Deputy Station Manager/out door. V. Pointsman/Shuntman i) He shall obey all lawful orders of the ASM on duty or official in-charge supervising the shunting during the course of shunting operations including coupling or uncoupling of vehicles of wagons. Fixing rubber washers, closing wagon doors, displaying hand signals etc. ii) He shall exhibit danger signal to the official supervising the shunting should the crossing be fouled during the shunting operation. iii) He shall pilot the trains in case of abnormal working and when ordered by the SM on duty. iv) He shall be in proper neat and clean uniform while on duty. v) He shall come on duty after taking complete rest and shall not perform duty under the influence of liquor, drugs, or intoxicants. vi) Neither shall he absent himself from duty nor shall he exchange his duty without prior permission of his superiors. vii) He shall not leave his duty unless properly relieved or authorized by his superiors. viii) He shall set the points properly in non-interlocked yard and man them for all shunting movements and shall not interfere with the points while the vehicles are standing and, or passing over them. ix) He shall be responsible to see that fouling marks are kept clear after completion of shunting. x) He shall always commence his duty equipped with hand signal lamps during night and flags during day. xi) He shall verify the correct setting of route before delivering required papers to the loco pilot either through taking 'OFF' the relevant shunt signal or by personal observation. xii) In case of track failure he shall assist the SM to ascertain the clearance of line. xiii) He shall be responsible for lighting up of the indicators in the evening and putting out in the morning time fixed by DRM office and ensuring that these are burn brightly at night. xiv) He shall be responsible for cleaning and oiling the burners and trimming wicks during day time under the supervision of Station Manger/Deputy Station Manager. VI. Gateman i) He shall be responsible for proper operation of the gate as per SWRs for the passage of trains. ii) He shall ensure that no train suffers any detention on account of late closing of the gate. iii) He shall keep the channels of check-rails clean and shall clean the road within the railway  limits and water the area regularly. iv) He shall clean the gate lamps and hand signal lamps daily. He shall ensure that the wicks of the burners are trimmed so that these are lighted properly and kept burning continuously from sun set to sunrise. v) He shall keep the surroundings of his gate lodge clean tidy and neatly planted with shrubs, plants etc. vi) He shall remain alert on duty till properly relieved. If he is required to leave the gate in an emergency he shall close and lock the gate booms against the road traffic before leaving the gate. vii) He shall ensure that the equipment at L-xing are complete and in working orders. viii) He shall produce the public complaint book when required by public for lodging complaint and to the railway officials for inspection. ix) He shall ensure that road traffic is not unnecessarily held up at the gate. x) He shall stand in attention near the gate lodge facing the track and be prepared to repeat any signal which the guard may intend to convey to the loco pilot or show caution or danger signal should anything appear to be wrong with the train itself as it passes. xi) He shall be polite and courteous in his behaviour towards the public. xii) He shall report any defect in the gate to the ASM on duty without delay. xiii) He shall close the gate on sighting a train or when ordered by the ASM on panel duty. xiv) He shall attract the attention of the loco pilots and guards by shouting and gesticulating instead of showing danger signal in case of tram parting. xv) He shall obey all lawful orders of the SM on duty. xvi) In case of any obstruction, accident or damage to the gates, he shall protect the gate/obstruction as per instructions and rules in force. VII Duty list and hours of duty: 1. Sr. DPO/DPO shall fix the duty hours for the staff at stations in accordance with the (Hours of employment regulations in consultation with Sr.DOM/DOM/ Sr.DCM/DCM). Copies of these duty hours (roaster) must be displayed at each station 2. Station staff shall handover charge at the end of their hours of duty as prescribed at the station only when properly relieved. Such duty hours shall not be exchanged without the permission of the Station Master. 3. Daily Mustering of Staff: The Station Master or the person authorised in this behalf shall fill in the attendance of staff at his station in Attendance Register. SM's responsibility for assurance: Station Master’s responsibility before allowing employees to take independent charge- 1. Station Master must not allow any employee to take independent charge of a post connected with train working without satisfying himself after detailed oral examination about the knowledge of concerned staff.He must satisfy that the employee – (a) Possesses the requisite Certificate of Competency. (b) Has understood the working rules of the Station and is fully conversant with the duties he has to perform. 2. Before an employee takes independent charge of a post connected with train working for the first time, the pickup period is generally laid down by the DRM(Safety). However, following guidelines can be observed on first posting or when there is change of system/means of working of trains – (a) Junction stations with marshalling yard and lobby - 10 days  (b) Terminal stations with marshalling yard and lobby - 8 days (c) Large stations or junction stations - 5 days (d) Medium stations & Road side station - 3 days (e) Road side stations - 2 days If employee fails to give declaration in fixed period, he must be directed for Refresher Training at his expense. It must cover pickups in all the shifts. (Minimum one day for each shift.) He must read station-working rules and must witness the actual performance of these duties for the time specified as ‘pick up’ time. In emergencies, however and in cases where the duties are of a simple character and similar to those already performed by an employee at stations where he has worked before, this pick up period may be reduced by the Sr.DOM. Home Address Register: 1. Every Station Master must maintain a Register containing the name and up-to-date address including telephone /mobile phone no. of each member of the staff employed at his station. 2. A separate Register containing list of all shopkeepers, licensed vendors, licensed coolies, contractors coolies or any other persons working at station other than railway employees must be maintained along with their up to date address and telephone nos, blood group if available and office copy of their Photo Identity cards. Entry of such persons into station area will be permitted only after checking the I Card. Public and Staff notices for exhibition: The following Notices and Publications, besides those, which may be ordered from time to time, shall be exhibited at each station in conspicuous places. 1. Notice Board showing current running of trains in the waiting hall, or at the entrance. 2. Notices regarding hours of business of goods, luggage and parcels – outside the respective offices. 3. Notices regarding restrictions in Goods Booking. 4. Notices regarding Allotment of Wagons. 5. Rules regarding occupation/use of Waiting Rooms – Inside the waiting rooms. 6. Notice regarding date of payment of staff. 7. Duty Rosters and Classification lists of staff employed at stations. 8. Extract of Railways Act (24 of 1989) and payment of wages act. 9. A list of nearest Doctors and Hospitals, with telephone nos. 10. Rules for the occupation of Rest Houses and Rest Rooms. 11. A list of home addresses with telephone nos. of staff in Station Master’s office. 12. List of persons with telephone nos. from whom conveyance can be requisitioned in emergency; list of tent houses. 13. List of nearest Fire Stations, Bus depots, Airports, OIL companies etc. with telephone numbers. 14. List of telephone numbers of Civil, Police, Military and Railway officials. 15. Other prescribed notices. 16. The List of Staff qualified in First Aid. 17. Blood groups of staff The Station Manager must be careful to see that out dated timetables and notices are removed and replaced with current ones. He should also ensure that the telephone nos. are updated from time to time. Exhibition of public advertisements: 1. Public advertisements in the form of Boards, Posters, Showcases, Models, Neon-signs, or in any other form should not be allowed to be exhibited at any place within the station limit or premises without the written permission of the competent officer of commercial publicity branch etc. The Station Master will maintain a register showing full particulars of each advertisement exhibited at the station in the prescribed form. 2. Station Masters and other railway staff including Guards and Loco pilots of any train must not permit the display of advertisement matters on engines, passenger coaches and other rolling stock, unless the prior permission of the Divisional Railway Manager concerned has been obtained. Rule Books, Manuals etc. at Stations: 1. The Station Master is personally responsible to see that rules books. are kept up-to-date and are available to staff for reference. (G&SR 2.01, 5.02 and 5.03.) 2. Station Master is also responsible to see that all registers, forms and charts are properly and neatly maintained and that they are not used for purposes other than those for which they are printed and supplied. 3. Station Masters are responsible for general accuracy of all periodical returns and for their submission in time. 4. Destructions of obsolete records shall be recorded in a register Station Records: 1. Each book/Register, when completed must be stocked in a bundle with a cover showing dates of commencement and completion. 2. Records must be placed on shelves and almirahs in dry and secure places, where they shall be safe from irregular handling or removal by any unauthorised person. 3. Periods for which Station records must be kept at Stations are given at the end of this chapter. Any records pertaining to court cases/enquiries must not be destroyed until the DRM’s permission is obtained. Books and Notices at Level Crossing Gates: The following books and notices are maintained at a level crossing gate provided with Gate-lodge. Where Gate-lodges are not provided, the books shall be maintained in the Station Master’s office. 1. A Book showing the list of equipments. 2. Duty Rosters. 3. A copy of duty list with translation in regional language. 4. Level crossing working instructions, which should appear as separate appendix to SWR. Hand Book for gateman 1. Extract of the Station Working Rules. 2. Public Complaint Book. 3. Vision test and Competency Certificate of the Gateman. 4. Results of last Traffic Census. 5. Inspection Books. Filing of Operating Circulars: 1. Every Station must maintain files of circulars etc. subject wise. 2. Each circular must be got noted by members of the staff concerned. In case of Group ‘D’ moderately literate staff, Station Master must record that circulars etc. have been correctly explained. Instructions for Guards Instructions for Guards issued from time to time must be kept in one file at Guards Headquarter stations. Guards must make themselves thoroughly acquainted with these instructions and should sign the circulars and assurance register of safety literature file, while “signing on” for duty. Correspondence: 1. All official correspondence must be attended to by the Station Master, who must open all covers and see that all letters are replied without delay. 2. All inward letters must be registered in the inward letters register showing the dates & letter no. of reply with a copy placed in a file. 3. Station Masters are responsible for the accuracy of the information contained in all outgoing letters, which they must sign personally. 4. The Station’s name must be stamped on all returns and letters and on envelopes in which they are despatched. 5. Every outward letter must be numbered, dated and must also bear reference no. of the subject. This must be adhered to in all subsequent correspondence when replying to correspondence; reference must be made to the letter number under reply. 6. Letters from the public asking for information must be replied to as promptly as possible. If there is any difficulty in supplying the required information, the receipt of the letter must be acknowledged and matter referred to the DRM, 7. SR.DOM shall provide model draft of letters, which are frequently received at stations, using a model draft will ensure that language used is polite, respectful and courteous. It should be written legibly at stations not having computers 8. When forwarding letters or complaints from staff working under them, Station Masters must submit their own remarks, while forwarding such letters. 9. Letters received by the Station Master, pertaining to departments under him e.g. Goods Shed, Booking/Parcel offices etc. may be marked by the Station Master for the In charge concerned, but the Station Master shall be personally responsible for the early compliance of such letters. Playing of Bands and presentation of Guards of Honour etc. on Station platform: The playing of bands and presentation of Guard of Honour etc., on the Station Platform is prohibited, except with the prior permission of the DRM. Prohibition against Photography/Film shooting on railway premises: Such Photography/Film shooting is strictly prohibited within Station limits and on the railway lines, except with the permission of the officers authorised by railway administration. Religious Edifices within the railway limits: Employees are forbidden to occupy any place in station area for praying holding religious functions speeches, discourses etc., to erect religious structures, either permanent or temporary, or to add or alter any existing religious structures on railway land, without the sanction of the General Manager. Station Masters will keep close watch and promptly report any violation of this instruction. Normal period for which Station Operating Registers and Records are required to be preserved: S.No. Period of of the Description of the Book/Form preservation from Book/ the date of Form completion Train passing registers/Books/Forms 1 year Muster Roll Permanent record Caution order register and Caution Order books 1 year Wagon Exchange Book/Wagon Exchange Register 3 years Sick Wagon and Transhipment Register 3 years Guard’s Signature Book 3 years Wagon Demand/Priority Register 3 years Indent and Loading Register 3 years Wagon Transfer Register 3 years Damaged Stock Register/ Sick Wagon Register 3 years Siding Voucher Book/Record of Time Wagon Handing over 3 years Control Order Book/Conference Book 3 years HQ Leaving Permission Register 1 year Uniform Register Permanent Record Record of Station Equipment sent for repairs Permanent Record Register of Inward and Outward Letters 3 years  Register of Important Circulars Permanent Record Station Order Book Permanent Record Station Inspection Register Permanent Record Transportation Bio-data Register Register of Home Addresses of staff etc Permanent Record Spectacles Register 1 year Station Diary and Charge Book 1 year Unconnected Wagon Register 3 years Load Report Register 3 years Register showing Analysis of Late starts To Goods Trains at important Yards 3 years Watering Register 3 years Summary of Daily receipt and despatch of wagons and Work Done Local Orders to be issued by DRM Special Stock Register Local Orders to be issued by DRM Detention to Wagon at Train Marshalling stations Local Orders to be issued by DRM Register of occupation of reception lines 3 years Detention to Trains outside signals and at adjacent stations 3 years Marshalling Register for Inward and Outward trains Local Orders to be issued by DRM Register showing detailed Arrival, Placement, Despatch and Detention particulars Local Orders to be of PU, Repack wagons, etc. issued by DRM Register of Long Distance Goods Train run Local Orders to be issued by DRM Guard’s and Assistant Guard Arrival Register 3 years Register showing Detention to wagons at Break of Gauge Transhipment point` 3 years Number Taker Book 3 years Yard Wagon Balance Register 1 year Guard’s Duty Register 3 years Guard’s Rough Journal 3 years Register of Train Advices 6 months Form of Train Examination advice 1 year Register showing load of Goods Trains and Goods trains run under load 3 years Statement of running of Passenger Trains 3 years Diary of Yard Supervisor. Permanent Record Unusual Register, other registers and Records maintained in control offices and at Local Orders to be specified stations issued by DRM Note: - (i) In calculating the one year or the three years period, the year to which the books and documents relate, and the year in which they are to be destroyed should be excluded. (ii) Record pertaining to Court Cases, departmental enquiries should not be destroyed till three years from the date the case is decided. (iii) Record pertaining to public claims etc., or those under reference from Home or other railways, should not be destroyed without permission from DRM concerned. Most of these registers can be computerised, clubbed & some can be eliminated ~~~~~~~