Office Management & Secretarial Practice Past Paper 2021-2022 PDF

Roll. No.......................... Question Booklet Number O.M.R. Serial No. B.A. (SEM.-I) EXAMINATION, 2021-22 21 OFFICE MANAGEMENT & SECRETARIAL PRACTICE...

Roll. No.......................... Question Booklet Number O.M.R. Serial No. B.A. (SEM.-I) EXAMINATION, 2021-22 21 OFFICE MANAGEMENT & SECRETARIAL PRACTICE Question Booklet Paper Code Series A3 5 0 1 0 1 T A Time : 1 : 30 Hours Max. Marks : 100 Instructions to the Examinee : ijh{kkfFkZ;ksa ds fy, funsZ'k % 1. Do not open the booklet unless you are 1. iz'u&iqfLrdk dks rc rd u [kksyas tc rd vkils asked to do so. dgk u tk,A 2. The booklet contains 100 questions. 2. iz'u&iqfLrdk esa 100 iz'u gSaA ijh{kkFkhZ dks fdUgha Examinee is required to answer any 75 75 iz'uksa dks dsoy nh xbZ OMR vkUlj&'khV questions in the OMR Answer-Sheet provided and not in the question booklet. ij gh gy djuk gS] iz'u&iqfLrdk ij ughaA ;fn If more than 75 questions are attempted Nk= }kjk 75 ls vf/kd iz'uksa dks gy fd;k tkrk by student, then the first attempted 75 gS rks izkjfEHkd gy fd;s gq, 75 mÙkjksa dks gh questions will be considered for evaluation. All questions carry equal ewY;kadu gsrq lfEefyr fd;k tk,xkA lHkh iz'uksa marks. ds vad leku gSaA 3. Examine the Booklet and the OMR 3. iz'uksa ds mÙkj vafdr djus ls iwoZ iz'u&iqfLrdk Answer-Sheet very carefully before you rFkk OMR vkUlj&'khV dks lko/kkuhiwoZd ns[k proceed. Faulty question booklet due to ysaA nks"kiw.kZ iz'u&iqfLrdk ftlesa dqN Hkkx Nius missing or duplicate pages/questions or ls NwV x, gksa ;k iz'u ,d ls vf/kd ckj Ni x, having any other discrepancy should be gksa ;k mlesa fdlh vU; izdkj dh deh gks] mls got immediately replaced. rqjUr cny ysaA (Remaining instructions on last page) ¼'ks"k funsZ'k vfUre i`"B ij½ 1. Office is the place, where : 1. dk;kZy; og LFkku gS] tgk¡ ij % (A) Clerical works are done (A) fyfidh; dk;Z gksrk gS (B) Ethical works are done (B) uSfrd dk;Z gksrk gS (C) Social works are done (C) lkekftd dk;Z gksrk gS (D) All of the above (D) mijksDr lHkh 2. Modern concept of office is defined as a unit, 2. vk/kqfud ifjHkk"kk ds vuqlkj dk;kZy; ,d bdkbZ where : gS] tgk¡ % (A) Planning and execution is management (A) fu;kstu vkSj fØ;kUo;u dk izcU/k gksrk gS (B) Keep records of the office (B) dk;kZyh; vfHkys[kksa dks j[kk tkrk gS (C) Information management is done (C) lwpuk izcU/k gksrk gS (D) All of the above (D) mijksDr lHkh 3. Office is the hub of the institution : 3. dk;kZy; fdlh laLFkk dh _______ /kqjh gksrk gSA (A) Administration (A) iz'kklfud (B) Planning (B) fu;kstu (C) Control (C) fu;U=.k (D) All of the above (D) mijksDr lHkh 4. Primary work of an office is to : 4. dk;kZy; dk izkFkfed dk;Z gksrk gS % (A) Preparation use and keeping records (A) vfHkys[kksa dks cukuk mi;ksx o j[kus ls lEcfUèkr (B) Communication and administration of (B) vfHkys[kksa dk lEizs"k.k rFkk iz'kklu records (C) nksuksa (A) vkSj (B) (C) Both (A) and (B) (D) None of the above (D) mijksDr esa ls dksbZ ugha 5. The word manage comes from _____ word 5. izcU/k 'kCn dh mRifÙk _____ Hkk"kk ds manege manege. 'kCn ls gqbZ gSA (A) Latin (A) ySfVu (B) French (B) ÝsUp (C) Greek (C) xzhd (D) None of the above (D) mijksDr esa ls dksbZ ugha OFF. MANAG./A350101T-A/25 ( 3 ) [P.T.O.] 6. Office management is defined as an 6. dk;kZy; izcU/k dks bl rjg ls ifjHkkf"kr djrs gSa organization meant ______ for achieving. fdlh laLFkk ds % (A) Objective (A) mn~ns'; ds fy, (B) Use of resources (B) lalk/kuksa ds mi;ksx gsrq (C) Create a suitable environment (C) dk;Z ds fy, mi;qDr okrkoj.k gsrq (D) None of the above (D) mijksDr esa ls dksbZ ugha 7. The main functions of Office management are : 7. dk;kZy; ds izeq[k izcU/kdh; dk;Z gSa % (A) Planning and execution (A) ;kstuk rFkk fØ;kUo;u (B) Organising and control (B) laxBu rFkk fu;U=.k (C) Staffing and directing (C) deZpkfj;ksa dh O;oLFkk rFkk funZs'ku (D) All of the above (D) mijksDr lHkh 8. Concept of Scientific Office Management is 8. oSKkfud dk;kZy; izcU/k dh fopkj/kkjk bUgksaus nh given by : Fkh % (A) A.H. Maslow (A) ,-,p- eSLyks (B) F.W. Taylor (B) ,Q-MCY;w- Vsyj (C) H. Fayol (C) ,p- Qs;ksy (D) McClelland (D) eSdDyhyS.M 9. The essential qualification of a Office Manager 9. dk;kZy; izcU/kd esa ;s ;ksX;rk gksrh gS % is : (A) Kku (A) Knowledge (B) dkS'ky (B) Skill (C) Abilities (C) {kerk,¡ (D) All of the above (D) mijksDr lHkh 10. For organizing the first step is to : 10. laxBu gsrq igyk dk;Z ;s gksrk gS % (A) Division and grouping work (A) dk;Z dk foHkktu o leku dk;kZsa dk lewg cukuk (B) Direction (B) funZs'ku (C) Centralization and decentralization (C) dsUnzh;dj.k o fodsUnzhdj.k (D) Span of control (D) fu;U=.k dh lhek OFF. MANAG./A350101T-A/25 ( 4 ) 11. Authority provide power to : 11. vf/kdkj 'kfDr nsrk gS % (A) Make decision (A) fu.kZ; ysus dk (B) Give direction (B) funZs'k nsus dk (C) Both (A) and (B) (C) nksuksa (A) vkSj (B) (D) None of the above (D) mijksDr esa ls dksbZ ugha 12. Office layout means : 12. dk;kZy; foU;kl lEcfU/kr gS % (A) Floor management for personnels (A) Hkwfe LFky dk O;fDr;ksa ds fy, izcU/k (B) Floor management for equipment (B) Hkwfe LFky dk e'khuksa ds fy, izcU/k (C) Floor management for furniture (C) Hkwfe LFky dk QuhZpj ds fy, izcU/k (D) All of the above (D) mijksDr lHkh 13. Public utilities which must present near Office 13. dk;kZy; ds utnhd tulqfo/kk,¡ tks gksuh pkfg, % are : (A) ikuh o eksVjxkfM+;k¡ [kM+h djus dk LFkku (A) Water, Parking (B) gksVy o dSUVhu (B) Hotel and Cafeteria (C) nksuksa (A) vkSj (B) (C) Both (A) and (B) (D) None of the Above (D) mijksDr esa ls dksbZ ugha 14. The first principles of office layout : 14. dk;kZy; foU;kl dk izFke fl)kUr gS % (A) Utilization of floor area (A) Hkwfe LFky dk leqfpr iz;ksx (B) Separate place for department (B) foHkkx ds fy, i`Fkd LFkku (C) Safety and security (C) lqj{kk o cpko (D) Space for equipment and furniture (D) e'khuksa o QuhZpj ds fy, LFkku 15. Private or cabinet office means : 15. futh ;k dSfcusV dk;kZy; dk vFkZ gS % (A) Officer’s house (A) vf/kdkjh fuokl (B) Officer’s choosen place for personal use (B) vf/kdkjh }kjk fu/kkZfjr LFkku mlds O;fDrxr dk;Z gsrq (C) Separate place in office (C) dk;kZy; esa iznku fd;k x;k i`Fkd LFkku (D) Office of the private organisation (D) futh laLFkk dk dk;kZy; OFF. MANAG./A350101T-A/25 ( 5 ) [P.T.O.] 16. The suitable temperature of the office should 16. dk;kZy; dk Js"Bre rkieku gksuk pkfg, % be : (A) 15-20 ºC (A) 15-20 ºC (B) 20-25 ºC (B) 20-25 ºC (C) 30-40 ºC (C) 30-40 ºC (D) 40-42 ºC (D) 40-42 ºC 17. Duplication of the letter is done by : 17. i= dk cgq izfrfyihdj.k gksrk gS % (A) Carbon copies (A) dkcZu izfr;ksa ls (B) Stencil (B) LVsfUly }kjk (C) Photocopiers (C) QksVks LVsV }kjk (D) All of the above (D) mijksDr lHkh 18. What is office forms ? 18. dk;kZy; QkeZ ;s gksrk gS % (A) It contains records (A) ftlesa vfHkys[k gksa (B) It contains information (B) ftlesa lwpuk gks (C) It contains directions (C) ftlesa funZs'k gks (D) All of the above (D) mijksDr lHkh 19. GCPS is : 19. thlhih,l (GCPS) D;k gS \ (A) dEiuh }kjk i= O;ogkj dk NksVk fy[kus okyk (A) Pad for writing company iSM (B) A machine (B) ,d ;U= (C) A communication mode (C) lEizs"k.k ek/;e (D) None of the above (D) mijksDr esa ls dksbZ ugha 20. MICR No. of the cheque’s of bank contains how 20. cSadksa }kjk psd ij MICR esa fdrus vad gksrs many numbers ? gSa \ (A) 9 (A) 9 (B) 14 (B) 14 (C) 10 (C) 10 (D) None of the above (D) mijksDr esa ls dksbZ ugha OFF. MANAG./A350101T-A/25 ( 6 ) 21. All the information regarding a business firm is 21. laLFkk dh lHkh lwpukvksa dk laxzg dgykrk know as : gS % (A) Vouchers (A) Hkqxrku izek.k i= (B) Account statement (B) ys[kk fooj.k (C) Records (C) vfHkys[k (D) Letters (D) i= 22. A firm record is compilation of : 22. fdlh QeZ ds vfHkys[kksa esa 'kkfey gS % (A) Correspondence letters (A) i=kpkj&i= (B) Related with accounts (B) [kkrksa ls lEcfU/kr lwpuk (C) Related with employee (C) dfeZ;ksa ls lEcfU/kr lwpuk (D) All of the above (D) mijksDr lHkh 23. Aims of record keeping is to : 23. vfHkys[k j[kus dk mn~ns'; gS % (A) Know the state of business (A) O;kikj dh fLFkfr tkuuk (B) For making decision (B) fu.kZ; ysus gsrq (C) Statutory procedure (C) oS/kkfud izfØ;k (D) All of the above (D) mijksDr lHkh 24. The advantage of filing is to : 24. Qkby O;oLFkk ds ykHk gSa % (A) For searching concern paper (A) lEcfU/kr i= dks 'kh?kzrk ls izkIr djus esa (B) For safety of papers (B) i=ksa dh lqj{kk (C) Increase the efficiency of operation (C) fØ;kfof/k esa lqxerk (D) All of the above (D) mijksDr lHkh 25. Files in a business firm is of following types : 25. fdlh O;kolkf;d laLFkk esa Qkbyksa dk oxhZdj.k ds (A) Alphabetically and numerically izdkj gSa \ (A) o.kkZukRed o la[;kRed (B) Alpha numerical (B) o.kZu la[;k (C) Geographically and chronologically (C) HkkSxksfyd o dkyØe (D) All of the above (D) mijksDr lHkh OFF. MANAG./A350101T-A/25 ( 7 ) [P.T.O.] 26. Subject wise filing means : 26. fo"ke Øe vuqlkj Qkbfyax gksrh gS % (A) Appointment (A) fu;qfDr (B) Advertisement (B) foKkiu (C) Sale (C) foØ; (D) All of the above (D) mijksDr lHkh 27. Indexing means : 27. vuqØef.kdk ls rkRi;Z gS % (A) Inform about something (A) fdlh oLrq ds lEcU/k esa lwpuk (B) Indicate about something (B) fdlh oLrq ds lEcU/k esa ladsr (C) Inform to search something (C) fdlh oLrq dh tkudkjh