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non-profit management Salesforce scholarships data management

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NPSP Set-1    1 of 65.   A non-profit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.  Which two solutions should the consultant recommend to meet this...

NPSP Set-1    1 of 65.   A non-profit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.  Which two solutions should the consultant recommend to meet this requirement?  Choose 2 answers  A. Web-to-lead form  B. Experience Cloud  C. NPSP Opportunities with GAU Allocation  D. Outbound Funds Module    2 of 65.   A non-profit tracks donors' employers in a spreadsheet. The non-profit has hired a consultant to upload data to NPSP.  What is the correct order for uploading the donors' employment information?  A. Upsert Organization Accounts, export Organization AccountID, upsert Contact record with Organization Account ID in the \"Primary Affiliation" field.  B. Upsert Contact records, export ContactID, upsert Organization Accounts for employer with Organization Account ID in the \"Primary Affiliation" field  C. Insert Organization Accounts for the employer, insert Contact records for the donor, insert   D. Insert Affiliation records, export Contact records, export Account records, upsert Contact records.    3 of 65.   A non-profit using NPSP wants to track al donations that go to a designated fund.  How should a consultant meet this requirement?  A. Create a custom object to track fund accounts.  B. Create a GAU Allocation record for the designated fund.  C. Create an Opportunity record type called \"Funds\"  D. Create a General Accounting Unit record for the designated fund.          4 0f 65.  A non-profit has an Opportunity with four scheduled Payments. After two successful Payments have been recorded, the donor advises the non-profit that they are unable to fulfil their pledge.  How should the non-profit close out the remaining Payments in Non-profit Success Pack?  A. Change the Opportunity status to Closed/Won.  B. Change the Opportunity Amount to the total the donor already paid.  C. Delete the remaining Payment records on the Opportunity.   D. Select Write Off Payments on the Payments related list.    5 of 65.  A corporation uses a third-party vendor to handle its matching gifts. A check written by the vendor matches personal donations made by multiple employees. The non-profit that receives the gift needs to record proper credits for the corporation and its employees.  Which two features should the consultant use to meet this requirement?  Choose 2 answers  A. Partial soft credits for the employees   B. Account soft credit for the corporation   C. Account hard credit for the corporation  D. Account soft credit for the vendor    6 0f 65.   A non-profit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis.  What should the consultant use to standardize addresses in NPSP?  A. Batch Data Import  B. Seasonal Addresses  C. Insights Platform  D. NPSP Data Importer    7 of 65.  A non-profit wants a report of al memberships that will expire in exactly 30 days.  How should a consultant filter a report on Membership End Date?   A. Membership End Date is equal to or greater than NEXT 30 DAYS.  B. Membership End Date is equal to or less than NEXT 30 DAYS.  C. Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.  D. Membership End Date is equal to NEXT 30 DAYS.    8 0f 65.  A nonprofit wants to manage all sponsored content associated with its Facebook presence. Which solution should a consultant recommend to meet the requirement?  A. Advertising Studio  B. Email Studio  C. Social Customer Service   D. Social Studio    9 0f 65.   A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.  Which two issues are the likely cause of the problem?  Choose 2 answers  A. The contacts must be in the same household to merge.  B. A unique external Id was kept from the non-master contact.  C. The NPSP Duplicate Rule was set to Warn instead of auto-merge.   D. The user needs to have delete access to the contacts being merged.    10 of 65.   A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the 'General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the  Which report should the consultant implement?  A. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'  B. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = \"General Fund\'  C. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit = 'General Fund'  D. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund\"  11 0f 65.   A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.  Which two solutions should the consultant recommend to meet the requirement?  Choose 2 answers  A. Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.  B. Use an online advocacy platform from the AppExchange that syncs to Salesforce.  C. Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.  D. Configure Marketing Cloud Engagement to send advocacy messages from the supporters.    12 0f 65.   A consultant observes an issue with NPSP in a nonprofit client\'s org that appears to start shortly after a Salesforce release.  Where should the consultant look to see if this issue is possible related to a bug?  A. Salesforce Release Notes for the release  B. Known Issues page  C. Nonprofit Release Readiness group in Trailblazer Community  D. NPSP Error Notifications  13 of 65.  A consultant is implementing Salesforce for a nonprofit and wants to ensure long-term success and adoption of the solution.  What are two change management strategies the consultant should recommend?  Choose 2 answers  A. Provide live demos of Salesforce.  B. Restrict the roll-out to managers and executives.  C. Identify and communicate benefits.  D. Structure data in a similar style as the legacy system.        14 0f 65.  The system administrator at a nonprofit encounters a 500 server error when trying to map additional objects and fields with Advanced Mapping.  What is likely causing the error?  A. An administrator modified or deleted a mapped field.   B. The target field has a validation rule in place.  C. The administrator is trying to map to an unsupported field type.  D. The administrator is trying to map to an object from a managed package.    15 of 65.   A volunteer manager wants to see how the number of new volunteers has changed quarter to quarter. :  Which report chart type should a consultant recommend?  A. Line  B. Gauge  C. Pie  D. Funnel    16 of 65.   A nonprofit wants to send SMS messages to its constituents for advocacy calls to action based on segmentation information in Salesforce.  Which solution should the consultant recommend?  A. Salesforce mobile app  B. Third party AppExchange app  C. Field Service mobile app  D. Salesforce Inbox mobile app        17 0f 65.   The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.  What are two reasons a project team must define goals?  Choose 2 answers  A. Goals define a clear purpose for the project.  B. Goals provide a way to measure and prove results.   C. Goals catalog all of the teams' pain points.  D. Goals guarantee executive engagement.    18 0f 65.   The development director wants to set up a series of actions related to major donor cultivation.  How should the consultant accomplish this using NPSP?  A. Create an Engagement Plan Template.   B. Create a Level.  C. Create a Task record type.  D. Create a Campaign with associated Activities.    19 of 65.   A community foundation administers a scholarship fund that awards multiple scholarships a year. The foundation wants to use Nonprofit Cloud to track and review applications and record the scholarship recipients, award amounts, and dates.  What should a consultant recommend to meet the requirement?  A. B. C. D. 20 0f 65.  The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.  WhatarethreeNPSPconsiderationswhenimplementingShieldPlatformEncryption?   Choose 3 answers  A. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an  B.  The NPSP Data Import object supports encryption of all fields in the import batch.  C. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.  D. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.   E. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.      21 0f 65.   A large nonprofit has received an error email from Salesforce every night. The Total Gifts field for at least one contact is incorrect.   Error Type: Job Error   Error Date: 2020-06-04 23:05:50  Message: "There were one more errors updating or inserting the following records:   \* 0031LO0008i0L2DQAU: FIELD\_CUSTOM\_VALIDATION\_EXCEPTION- Invalid option \ \ Context: CRLP.ContactHardCredit\"   What is a likely reason for the error message?   A. B. C. D. 22 0f 65.  A nonprofit recently purchased Marketing Cloud Engagement for Nonprofits.   How should the organization obtain the Marketing Cloud Engagement for Nonprofits Package?   A. B. C. D. 23 0f 65.   A nonprofit wants to import donor information from a spreadsheet one time. The spreadsheet holds 100,000 records and has 80 columns of data for each record.   Which tool should the consultant use to import the donor spreadsheet?   A. Data Loader   B. NPSP Data Importer  C. Middleware tool   D. Data Import Wizard  24 0f 65.   A nonprofit using NPSP receives funding it uses to award grants to national and local arts organizations. The nonprofit wants to track the funds it receives and allocates.   What should a consultant recommend to the nonprofit?   A. B. C. D. 25 of 65.   A consultant needs to load a large volume of data for a nonprofit.   Which two steps should the consultant take before the data loads to speed up the process?   Choose 2 answers   A. B. C. D. 26 of 65.   A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system\'s 150 donation appeal source codes as historical data.  What should the consultant recommend?   A. B. C. D. 27 of 65.  A nonprofit wants to test new features that have been released to production. These new features may have an impact on its Salesforce instance. The nonprofit wants to test these features using its own data rather than sample data.   Which type of org should the consultant recommend?   A. B. C. D. 28 of 65.   A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.   How should the consultant configure the security settings?   A. B. C. D. 29 0f 65.  A consultant is migrating historic donation records into a non-profit's Salesforce org. Many of these donations were paid in multiple instalments.   What should the consultant do to correctly match the Payments to the Opportunities?   A. B. C. D. 30 0f 65.   A nonprofit has a large volume of contacts, accounts, and address records and wants to migrate all of its data into NPSP.   What are two considerations?   Choose 2 answers   A. B. C. D. 31 0f 65.   The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.   How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?  A. B. C. D. A. B. C. D.   35 0f 65.  A nonprofit needs to load approximately 3 million records into Salesforce. Which API will load the data in the most efficient manner?  A. B. C. D. 36 of 65.   A nonprofit is using a trial of NPSP and hires a consultant to do the configuration. The consultant gathers requirements and looks at the overall design.   What are two considerations about a trial available on the Salesforce.org website?   Choose 2 answers  A. B. C. D. 37 of 65.   A developer needs to create a custom Apex class in the TDTM framework. Which set of steps should the developer take?   A. B. C. D.     38 0f 65.   The system admin receives an error message about reaching governor limits for a batch job. What should the consultant advise?   A. B. C. D.   39 of 65.   The fundraising manager of a nonprofit wants to run a report regularly that displays donors who made gifts with an overall total of \$200 or more this year, and are members of an existing campaign. The nonprofit wants to add contacts to a new campaign for ongoing outreach directly from the report.   Which standard report type should the consultant recommend?   A. B. C. D. 40 of 65.   A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.   What are two metrics the nonprofit can use to measure user adoption?   Choose 2 answers   A. B. C. D.   41 0f 65.   A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.   Which important consideration should the consultant discuss with the project team?  A. B. C. D.   42 0f 65.   A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.   What should the consultant recommend to record the regular donations correctly?   A. B. C. D. 43 of 65.   A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.   What should the consultant recommend to ensure the contractor is unable to access this sensitive data?   A. B. C. D.   44 of 65.   A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their business associate on that gift.   Assuming standard NPSP configuration, what should a consultant recommend to satisfy this request?   A. Create an Opportunity Contact Role for the business associate and set the role to Soft Credit.   B. Clone the Opportunity and set the primary contact to the business associate.   C. Create an Opportunity Contact Role for the business associate and mark it as primary.   D. Ensure Automatic Soft Credit Is enabled for household members in NPSP settings.    45 of 65.   A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import tool.   What should the consultant consider when setting up this process for the nonprofit?   Choose 2 answers   A. NPSP Data Import will automatically create the Campaign Member with the default Member Status.   B. Respect Duplicate Rule Settings should be checked in NPSP Data Importer.   C. Existing Campaigns are matched by exact Name.   D. NPSP Data Import Dry Run will validate Campaign Member Status.   \ 46 of 65.   A nonprofit wants to use Customizable Rollups in its NPSP org.   What should the consultant advise?   A. after Customizable Rollups are enabled, it is irreversible.   B. Customizable Rollups can only be used in orgs using the Household Account model.  C. Advanced Currency Management is unsupported by Customizable Rollups.   D. Existing User Defined Rollups need to be re-created as Customizable Rollups.    47 of 65.   A consultant needs to upload 150,000 contacts and their related donations into a nonprofit\'s NPSP org.   Which data tool should the consultant use to migrate the data?   A. B. C. D. 48 of 65.  A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on supporters' engagement and how they interact with the nonprofit\'s emails. The nonprofit needs to create emails using Lightning Email Templates.   Which marketing automation tool should a consultant recommend?   A. Email Studio   B. List Emails   C. Account Engagement   D. Salesforce Flow          49 of 65.   A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.   Which option should a consultant recommend to meet the requirements?   A. Account Engagement   B. Elevate   C. Email-to-Case   D. Send List Email    50 of 65.  A midsize nonprofit is implementing NPSP and has concerns about Salesforce data storage.   Which NPSP feature should the consultant discuss with the nonprofit because of its increased data storage requirements?   A. Default General Accounting Units   B. Levels   C. Enhanced Recurring Donations   D. Customizable Rollups    51 0f 65.  The day after a production release, users are unable to see a new field on the records. The system admin has verified the production org has the latest release and is able to see the field on the page layout.   What should the consultant do to resolve the issue?   A. B. C. D.   52 0f 65.   A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.  Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?   Choose 2 answers   A. In-App Guidance   B. Einstein Bots   C. Sales Enablement  D. Path    53 0f 65.   A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.  What should the consultant discuss with the nonprofit?   A. B. C. D.   54 0f 65.   A user creating Opportunities wants information that appears on the Opportunity record to appear on the Payment record without having to enter it twice.   Which two steps should the consultant take to meet this requirement?   Choose 2 answers   A. Create custom automation on the Payment object.  B. Create custom fields on the Payment object.   C. Create lookup fields on the Payment object.   D. Create Payment Mappings in NPSP Settings.    55 of 65.  A nonprofit using Nonprofit Cloud Case Management wants to avoid visually identifying a subset of clients.   How should a consultant configure the view of Contact records to meet the requirement?   A. B. C. D.   56 of 65.   A nonprofit needs to track connections between donors and corporations.   Which NPSP feature should the consultant recommend?   A. B. C. D. 57 of 65.   The gift entry person at a nonprofit receives a check from a company representing matching gifts from multiple employees of the company.   How should the gift entry person give credit to each of the employees for the matched gift?   A. B. C. D.   58 0f 65.   A volunteer coordinator uses Volunteers for Salesforce and wants to record the completed hours for all volunteers who participated in a recent shift.   What should the consultant recommend to the volunteer coordinator to save data entry time?   A. B. C. D. 59 of 65.   A user at a nonprofit is out on sabattical for several months.   What should the consultant recommend the organization do with this user\'s login?   A. B. C. D.     60 of 65.   A nonprofit customer wants to automatically change the status for a Campaign Member on a fundraising campaign when a donation is received from that Contact.   What should the consultant recommend?   A. B. C. D.   61 0f 65.   A nonprofit using NPSP performs in-person case management for new and existing clients in the field. When case managers return to the office, they need to enter over 100 contacts from a spreadsheet, and then create a Case for each.   What should the consultant recommend to meet the requirement?   A. Use Data Import Wizard to insert Contacts and related Cases.   B. Configure NPSP Data Importer to upsert Contacts with related Cases.   C. Install Case Management to upsert Contacts and relate them to Cases.   D. Create a web-to-case form that case managers will use to record the contact details.    62 0f 65.   A nonprofit plans to use the Program Management Module (PMM) to manage its service delivery. Case managers must be able to create and edit service delivery records.   How can the consultant change the configuration to meet this requirement?  A. B. C. D. 63 of 65.   A nonprofit human services organization is implementing Nonprofit Cloud Case Management.   Which two related Permission Sets does a user require to manage the implementation?   Choose 2 answers   A. B. C. D.   64 0f 65.   The system admin for a nonprofit is receiving a System.DmlException notification.   Where should the consultant view detailed information about the notification?   A. B. C. D.   65 of 65.   Staff at a nonprofit want to communicate with similar organizations about how they are using a third party app.   Which resource should the consultant recommend?   A. B. C. D.                                   NPSP Set-2    1. What should the consultant recommend?   A. Web-to-Case   B. Digital Engagement   C. Experience Cloud  D. Einstein Bots    2 0f 65.   A Consultant is planning to use Accounting Subledger and migrate 20 years of donation data into NPSP for a nonprofit that receives more than 200,000 donations each year.  Which two features should the consultant consider implementing to improve search performance?   Choose 2 answers   A. Salesforce Object Search Language (SOSL)   B. Skinny Tables   C. Custom Index   D. Salesforce Optimizer  3 of 65   How should a consultant install NPSP in an existing Salesforce org?   A. B. C. D. 4 0f 65  A nonprofit has been using Salesforce without NPSP. The nonprofit is now interested in NPSP functionality and wants the consultant to recommend whether NPSP should be installed in the same Salesforce org or if it should start over in a new org.  Which tool should the consultant use to help evaluate the best course of action?  A. B. C. D.   5 0f 65  A Consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff.  Which training resource should the consultant recommend?   A. B. C. D.   6 0f 65  A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.  Which feature should the consultant recommend?   A. B. C. D.       7 of 65.   A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.  Which solution should the consultant recommend?   A. B. C. D. 8 of 65  A developer wrote a trigger on the Contact object.   What are two benefits of using Table-Driven Trigger Management (TDTM) the consultant should discuss with the developer?   Choose 2 answers   A. B. C. D. 9 of 65.   A nonprofit created a custom Opportunity Name for all in-kind gifts.   Which two considerations should the consultant discuss with the nonprofit?   Choose 2 answers   A. B. C. D. 10 of 65  A Salesforce Certified Nonprofit Cloud Consultant nonprofit provides after-school programs. The nonprofit wants to track each program and the status of youth enrolled in the program.  Which set of objects within the Program Management Module should a consultant use to track the programs and enrollments?   A. B. C. D. 11 0f 65   A Consultant nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.  What should the consultant recommend to ensure the contractor is unable to access this sensitive data?   A. B. C. D.   12 0f 65  A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product.   Where are two places the system admin should look for release notes on the product?   Choose 2 answers   A. B. C. D. 13 0f 65   An admin at a nonprofit using NPSP finds that the donation totals on a handful of donor\'s records are not showing the right totals.   How should the consultant troubleshoot this?   A. B. C. D. 14 0f 65  A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.  How should a consultant ensure the campaign stays current?   A. B. C. 2. A. B. C. D.   16 of 65.   When a system admin for a nonprofit tries to import data into the NPSP Data Import Object, the error message "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.   What are two actions the system admin can take to resolve the error?   Choose 2 answers   A. B. C. D. 17 of 65.   A nonprofit is using Nonprofit Cloud Case Management. Case managers need to share the initial, midterm, and final client assessments; updates or notes on the client, and pertinent alerts about the client with other staff within the nonprofit who also provide services to the client.  Which two approaches should a consultant recommend to meet the requirement?   Choose 2 answers   A. B. C. D. 18 of 65  A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.  What should the consultant discuss with the nonprofit?  A. B. C. D.   19 of 65  The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.  What are three NPSP considerations when implementing Shield Platform Encryption?   Choose 3 answers   A. B. C. D. E. 20 of 65  A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data.   Which two steps should the consultant use to import and deduplicate the data against existing records?   Choose 2 answers.  A. B. C. D.   21 0f 65  A consultant is setting up several integrations for a nonprofit.  What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?   A. B. C. D. 22 0f 65  A nonprofit needs to share a report with the board that compares giving at consistent points in time from year to year.   How should the consultant meet the requirement?   A. B. C. D. 23 0f 65   A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.   What should a consultant recommend to sell these items?   A. B. C. D. 24 of 65  A donor gives \$500 to a nonprofit that is matched by the donor\'s employer.   How are the hard credits and soft credits listed in NPSP?  A. B. C. D. 25 0f 65  A Salesforce Certified Nonprofit Cloud Consultant ie nonprofit wants to load 10 years of historical fundraising data from the legacy system. While attempting to load the data, an Apex CP Limit Exceeded error message appears and many records fail to load.  How should the consultant change the configuration to complete the data load successfully?  A. B. C. D. 26 of 65  A Salesforce Certified Nonprofit Cloud Consultant C nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit\'s corporate funders.   Which object should be connected with Contacts in a report type to meet this requirement?  A. B. C. D. 27 of 65  A nonprofit has enabled Customizable Rollups and wants to identify donors that have a history of successive giving each year.   What should the consultant recommend?   A. Create a custom number field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation.   B. Create a custom text formula field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation.   C. Create a custom text field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation.   D. Create a custom currency field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation.    28 of 65  A Salesforce Certified Nonprofit Cloud Consultant I EE development director wants to compare year over year donation information on a weekly basis for the last five years in order to see giving trends via a bar chart. The director asks the consultant if reporting snapshots would work.  What should the consultant advise about the limitations of reporting snapshots?   A. B. C. D. 29 of 65   A nonprofit uses Salesforce for fundraising and managing its educational programs. Its membership data is stored in a proprietary membership management system The nonprofit wants real-time insights into whether its donors are members, their renewal dates, and other related data points. The membership data only needs to be viewed.  What should a consultant recommend to meet the requirement?    A. Utilize Salesforce Connect to store this information in Custom Objects.   B. Utilize Big Objects to store this information in External Objects.   C. Utilize Salesforce Connect to store this information in External Objects.   D. Utilize Big Objects to store this information in Custom Objects.    30 of 65   An international nonprofit added a translated Relationship picklist value, but both Relationship records are displaying incorrectly.   What is the cause of this issue?   A. B. C. D. 31 0f 65  A nonprofit wants to predict the likelihood of a contact becoming a recurring donor.   What should the consultant recommend to meet this requirement?  A. B. C. D. 32 0f 65  A nonprofit wants to manage a new program in Salesforce. B Salesforce Certified Nonprofit Cloud Consultant.  What should the consultant recommend as the first step before embarking on a new implementation project?   A. B. C. D. 34 of 65  A nonprofit is using NPSP with the default account model and settings. A user creates and saves a new Contact, leaving the Account Name blank.   How does NPSP handle the Account?   A. B. C. D. 35 0f 65  A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift the nonprofit is using Volunteers for Salesforce.  What should the consultant advise to meet this requirement?   A. B. C. D. 36 of 65  A  Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.  What is the outcome when a system admin attempts to delete this Household Account record?   A. B. C. D.   37 of 65  A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.  Which solution should the consultant recommend to meet the requirement?   A. B. C. D.       38 0f 65   A nonprofit wants to present active volunteer sites on a map which should be visible without logging in.   Which tool would support this requirement?   A. B. C. D. 39 of 65  A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.   How should the consultant meet the requirement?   A. B. C. D. 40 0f 65  A nonprofit is embarking on an organization wide Salesforce implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users   Which component is a key process of the Lean Governance Framework?  A. B. C. D.   41 of 65  A nonprofit is implementing Accounting Subledger and wants to know how the data from Salesforce would be transferred to its accounting system.   Which three methods are possible?   Choose 3 answers   A. B. C. D.     42 0f 65   A nonprofit is retiring its legacy donor, donation, and payment processing systems. The nonprofit wants to load 45 000 records with 30 columns into Salesforce from a single flat file with all of the legacy data.  Which tool should be used to create all of the records at once?  A. B. C. D.   43 of 65    A nonprofits system admin has seen this error message multiple times      npsp. TDTMContact execution of AerUpdate caused by. System SObjeciException. Invalid field gender\_\_c for Contact (npsp)  How should the admin troubleshoot this?   A. B. C. D.   44 of 65  A member of the donation processing team wants to set up different batch data input configurations for different donation types.  Which feature should the consultant recommend to make processing different donation batches consistent?   A. B. C. D.   45 0f 65  A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.  Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?   Choose 2 answers   A. B. C. D. 46 0f 65  A fundraiser at a nonprofit wants to be able to see all the donation solicitations on which she is working. She also wants to easily track and update her gift asks.  What should the consultant recommend to meet this requirement?   A. B. C. D.   47 of 65  A nonprofit sends direct mail appeals via a third-party mail house. The nonprofit pulls a report from NPSP to send to the mail house with address information for each constituent who should receive an appeal. Some constituents prefer to receive mail at an address other than their primary household address.   How should a consultant access a list of those who do not reside at their household mailing address?  A. B. C. D.   48 of 65  A nonprofit enabled Person Accounts in its org and plans to install NPSP. The nonprofit wants to completely remove all Person Account features.   What should the nonprofit consider?   A. B. C. D. 49 of 65  A nonprofit using Salesforce configured with Person Accounts has recently installed NPSP into its org.   Which two configurations should a consultant set to ensure that Person Accounts and NPSP can coexist?   Choose 2 answers  A. the Household record type in NPSP Settings is different than the Person Accounts record type.  B. Remove permission to Person Accounts for all profiles except System Admin.   C. The default record type for profiles of any user who converts leads is different than the Person Account record type.   D. Create a validation rule to prevent the creation of Person Accounts.    50 of 65  A staff member responsible for cleaning up duplicates at a small nonprofit has a profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts.  What should the consultant recommend to resolve this issue?   A. B. C. D. 51 of 65  A nonprofit has implemented Program Management Module to satisfy the reporting requirements of a new grant. The funder expects to see a report that segments services according to location.  Which object will allow the nonprofit to satisfy the reporting requirements?   A. B. C. D.   52 0f 65  A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in salesforce on a daily basis.   What should the consultant recommend?   A. B. C. D.   53 of 65  A nonprofit is getting ready to go live with its Nonprofit Cloud implementation   Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training?   Choose 2 answers   A. B. C. D. 54 0f 65  A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched.   Which solution should the consultant recommend?   A. B. C. D. 55 0f 65  A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.  Which option should a consultant recommend to meet the requirements?  A. B. C. D. 56 of 65  A system admin used NPSP Contact Merge and notices the number of household accounts has changed from 12,345 to 12,300 and is concerned that accounts have been lost.  What is the likely cause for the missing accounts?  A. B. C. D.     57 of 65  A consultant set up and successfully tested an integration between the source system and a sandbox environment of Salesforce. When the integration was switched to the production environment of Salesforce, the consultant encountered API call limit errors.  What is the likely explanation for this?  A. B. C. D.   58 0f 65  A consultant wants to test out new Nonprofit Cloud features coming out in the upcoming Salesforce release in their customer\'s org.  Which action must the consultant take to do this?   A. B. C. D.   59 0f 65  A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.  How should the consultant advise them to configure this in NPSP?  A. B. C. D.   60 of 65   A nonprofit receives grants so it can offer scholarships to students who attend the nonprofit\'s community training programs.   Which set of solutions should the consultant implement to meet this requirement?   A. B. C. D. 61 0f 65   A system admin uploaded a CSV file using the Data Import Wizard with the NPSP Data Importer The Mailing Street address field was mapped, but the admin noticed the field was blank on all of the records after the import completed.  What is a likely cause?   A. B. C. D.  62 0f 65   A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution.   Which question should a consultant ask the nonprofit first?   A. B. C. D. 63 of 65  A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.  After a gift is successfully matched to an existing record, which two updates may occur?   Choose 2 answers   A. B. C. D.   64 0f 65  A nonprofit using Volunteers for Salesforce on their website wants their volunteers to be able to update their contact information.   What does the consultant need to configure to make this possible?   A. B. C. D. 65 0f 65  The event manager for a nonprofit periodically imports a list of thousands of event registrations.   How should the consultant adjust the TDTM Trigger Handlers?   A. B. C. D.         NPSP Set-3  1 of 65  The admin at a nonprofit wants to delegate authority to two specific users to process gift entries.   Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access?   Choose 3 answers   A. B. C. D. E. 2 of 65  A nonprofit wants to use Volunteers for Salesforce for volunteer management.   Which action should a consultant take before installing the package?   A. B. C. D. 3 of 65  A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.   What are three items the consultant should review to troubleshoot the issue?   Choose 3 answers  A. B. C. D. E. 4 of 65  A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria.   Which feature should the consultant use to meet this requirement?   A. B. C. D. 5 0f 65  A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.   What is the outcome when a system admin attempts to delete this Household Account record?   A. since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.   B. since Closed/Won donations are associated with the Account record, an error message displays.  C. the Household Account record and its standard related records are deleted.  D. the Household Account record and its standard related records remain.    6 0f 65  A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit\'s leadership is hesitant to spend time at the beginning of the project on change management.   What are three reasons the consultant can share to emphasize the value and importance of governance?   Choose 3 answers   A. B. C. D. E. 7 of 65  The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data.   What is an important consideration of Advanced Mapping?   A. B. C. D. 8 0f 65  A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event. The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.   How should the data be entered?   A. B. C. D. 9 of 65  A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information.   How should the consultant load the data from the database using a single file to create the related records?  A. B. C. D. 10 of 65  A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household\'s account record, but Universal Containers needs to be entered into the Salesforce system.   How should a consultant track the volunteer\'s relationship with Universal Containers?   A. B. C. D. 11 of 65  A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.   Which option should a consultant recommend to meet the requirements?  A. B. C. D. 12 of 65  The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000.   How should this be accomplished?   A. B. C. D. A. B. C. D.     14 of 65  A nonprofit wants to run an enrollment report for its education classes.   Which Program Management Module object should the consultant use to build the report?  A. B. C. D.     15 0f 65   An annual fund coordinator wants to create a report that identifies which individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gala. The nonprofit uses Campaigns to track event attendance.   What should a consultant add to the report to exclude gala attendees?   A. B. C. D. 16 of 65  A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records.  What should the consultant recommend implementing?   A. B. C. D. 17 of 65  A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile financial support. This process is time-consuming.    \ What should the consultant recommend to reduce manual data entry and improve efficiency?  A. B. C. D.   18 of 65  Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?   Choose 2 answers   A. B. C. D.     19 of 65  A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them.   What should the consultant recommend?   A. B. C. D. 20 of 65  The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.   Which report type does the system admin need to use to create the requested report?   A. B. C. D. 21 of 65  A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.   Which solution should a consultant recommend?   A. B. C. D. 22 of 65  A nonprofit stores a government-issued personal identification number on each constituent\'s Contact record in an encrypted field.   What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?  A. View All Contact object permission   B. View Encrypted Data system permission   C. Manage Encryption Keys system permission  D. View All Data system permission        23 of 65  A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.   How should the consultant configure Salesforce to meet the requirement?   A. B. C. D. 24 of 65   In the NPSP Data Import Template, the Account fields should contain which two types of information?   Choose 2 answers   A. B. C. D. 25 of 65   A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.   What should the consultant discuss with the nonprofit?   A. B. C. D. 26 of 65  A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe.   Which two storage considerations should the consultant take into account before recommending an email platform?   Choose 2 answers   A. B. C. D. 27 of 65  A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger Starter Edition. The nonprofit requires export of all pledges when they are booked.   Which solution should the consultant recommend?   A. B. C. D. 28 of 65  The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.   What are three NPSP considerations when implementing Shield Platform Encryption?  Choose 3 answers   A. B. C. D. E. 29 of 65  A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.   Which feature should the consultant configure to record the donor\'s campaign response?  A. B. C. D. 30 of 65  Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce.  Which two NPSP Data Import features will streamline the import of these donations?   Choose 2 answers   A. B. C. D.   31 of 65  A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.   What should the consultant do to meet the requirement?   A. B. C. D. 32 of 65  A nonprofit receives a lot of grants, many of which are renewals of previous grants from the same funder. The nonprofit wants to easily access the previous grant information.  How should the consultant capture this in Salesforce?   A. B. C. D. 33 of 65  A to consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend minimize system downtime.   What should the consultant recommend?   A. B. C. D. 34 of 65  A case manager wants to assign a group of services to a client.   What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?   A. B. C. D.   35 of 65  A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product.   Where are two places the system admin should look for release notes on the product?   Choose 2 answers  A. B. C. D.   36 of 65  A nonprofit needs to frequently import membership renewal and donation data. Each import needs a different configuration that will create or update existing Contacts addition to creating Opportunities.   Which tool should the consultant recommend?   A. B. C. D. 37 of 65  A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost. They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.   Which solution should a consultant recommend?   A. B. C. D. 38 of 65  A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window.   Which two steps should the nonprofit take when finalizing the plan for the new feature in production?   Choose 2 answers   A. B. C. D. 39 of 65  A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.  What are two factors the consultant should tell the system admin to consider?  Choose 2 answers   A. A new node tree was added to the role hierarchy.   B. A new Flow was activated.  C.  A new standard roll-up summary field was added to an object.   D. A new customizable rollup was added in NPSP Settings.    40 of 65  A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, \"the data you are trying to access is unavailable." The button works as expected for the system administrator.   What should the consultant advise to troubleshoot the issue?   A. B. C. D. 41 of 65  A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.   What should the consultant recommend to ensure the contractor is unable to access this sensitive data?  A. B. C. D.   42 of 65  A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.   Which solution should a consultant recommend?   A. B. C. D. 43 of 65  A nonprofit wants all donations related to a new direct mail appeal to be assigned to a designated restricted fund.   How should the consultant advise the nonprofit to achieve this?   A. B. C. D. 44 of 65  A nonprofit wants all Apex error messages to be sent to a specific system admin.   How should the consultant configure NPSP to send error notifications only to this admin?  A. B. C. D. 45 of 65  A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.   Why is the development manager unable to see the Template changes?   A. B. C. D. 46 of 65  A nonprofit receives a donation from a family foundation.   What should the consultant recommend to ensure the donation is reflected on the family\'s household record?  A. B. C. D. 47 of 65  A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories.   What are two components of a user story the nonprofit should consider?   Choose 2 answers   A. B. C. D. 48 of 65  A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.   Which two initial steps should a consultant discuss with the nonprofit?   Choose 2 answers   A. B. C. D. 49 of 65  A nonprofit considers risk mitigation to be vital to the success of its implementation project.   What are three elements impacted by change that cause risk?   A. B. C. D.   50 of 65  A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.   On which object should the consultant create the custom \"Gender\" field?   A. B. C. D. 51 of 65  A to consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module their staff.   Which training resource should the consultant recommend?   A. B. C. D. 53 of 65  A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer is hitting governor limit errors on a particular job.   Which action should the consultant take to resolve the issue?   A. B. C. D. 54 of 65  A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.   Which two prerequisites should be considered prior to installing Case Management?   Choose 2 answers  A. B. C. D. 55 of 65  A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP.   Where can the consultant find the NPSP version number for the field in question?   A. B. C. D. 56 of 65  A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline.   Which account model should the consultant recommend?   A. B. C. D.   57 of 65  A development associate using NPSP wants to add the Check/Reference Number on a report, but the field is missing in Report Builder.   What should the consultant advise?   A. B. C. D. 58 of 65  What does a consultant need to enable and deploy before using Advanced Mapping in NPSP?  A. B. C. D. 59 of 65  A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.   What are two considerations the nonprofit should take into account before making the switch?   Choose 2 answers   A. B. C. D.     60 of 65  A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.   Which feature should the consultant recommend?   A. Deliverables   B.Tasks and Events   C. Engagement Plans   D. Cases    61 of 65  A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.   What should the consultant do to ensure the data load is successful?   A. B. C. D. 62 of 65  A. Custom field limits   B. Data skew   C. Code coverage   D. Storage limits  63 of 65  A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.   How should a consultant meet this requirement?   A. B. C. D. A. NPSP with Accounting Subledger   B. NPSP with Program Management Module   C. NPSP with Account Engagement   D. NPSP with Experience Cloud  65 of 65  A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation.   Which tool should the consultant use to provide this assessment?  A. B. C. D.

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