Module 1 PDF - Information Systems Functions
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The document presents an overview of information systems functions, different types of business strategies, tech infrastructure including information on value chains and strategic planning. It also covers topics such as IT department roles, certifications and shadow IT systems.
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Module 1 1. Information systems functions a. Collect: gather information i. Filling out forms or surveys ii. Sensors, barcodes, online tractions iii. Data from suppliers and market data b. Process: organizing and transforming info...
Module 1 1. Information systems functions a. Collect: gather information i. Filling out forms or surveys ii. Sensors, barcodes, online tractions iii. Data from suppliers and market data b. Process: organizing and transforming information i. Sorting and filtering information ii. Calculating information iii. Analyzing information c. Store:storinh information for future use i. Databases ii. Cloud storage iii. Data warehouses d. Disseminate (spread) information: distributing information to stakeholders i. Reports ii. Dashboards iii. Meetings and emails 2. Leavitt's Diamond (understand its various components) a. People: Human elementand engagement i. Motivation ii. Training iii. Support b. Tech infrastructure: tools and systems i. Hardware ii. Software iii. Database iv. Networks v. Facilities vi. Services c. Structure: organizational hierarchy i. Roles ii. Responsibilities iii. Authority d. Process: task execution and workflows i. Procedures ii. Standards iii. Measures iv. Tools 3. Technology infrastructure a. The foundation of every computer-based information system 4. Types/Spheres of influence of information systems (able to identify various types) a. Personal: i. Individual use to manage tasks, productivity, and communication 1. Personal finance apps, note taking apps, email apps b. Workgroup i. Collaboration among a small group of individuals in an organization 1. Porject management apps, team collaboration software, shared document platforms c. Enterprise i. Supports business wide processes and integrates various departments ii. Ensures consistency, efficiency, and data sharing across organizations 1. Enterprise resource planning planning software (ERP), Customer relationship management (CRM), Human resource management systems (HRMS) 2. Used within one company d. Inter-organizational i. Facilitates communication and transactions between different organizations 1. Electronic data intercharge, supply chain management, online marketplaces 2. Connects multiple businesses 5. Business strategies (various types) a. Cost leadership i. Having the lowest cost b. Differentiation i. Having a product that stands out, unique, great quality c. Focus i. Having a niche product for a narrow market 6. Value chain a. Primary i. Inbound logistics: 1. Suppliers 2. Raw materials 3. Transportation 4. storage ii. Operations: 1. Receiving 2. Storage 3. manufacturing iii. Outbound logistics: 1. Storage 2. shipping iv. Marketing and sales: 1. Advertising 2. Promoting 3. selling v. Services: 1. Customer service b. Support i. Tech infrastructure, including Information systems ii. Human resource management iii. Accounting and finance iv. Procurement 7. Alignment a. Organizational Strategic planning IS strategic planning i. Alignment between Organizational Strategic Planning and Information Systems (IS) Strategic Planning ensures that technology investments support business goals effectively. 8. Strategic planning (what is it; benefits) a. a process that helps managers identify initiatives and projects that will achieve organizational objectives b. Benefits i. A framework and a clearly defined direction to guide decision-making at all levels and across all organizational units ii. The most effective use of the organization’s resources by focusing those resources on agreed-on key priorities iii. The ability of the organization to be proactive and to take advantage of opportunities and trends, rather than passively reacting to them iv. Improved communication among management, employees, the board of directors, shareholders, and other interested parties 9. Drivers that set information system organizational strategy a. Corporate strategy b. Business unit strategies c. Tech innovations d. Innovative thinking e. IT investments i. Technologies ii. Venders iii. Competencies iv. People v. Systems vi. Projects 10.IT Department (able to identify various types such as, game changer, service provider, etc) a. Cost center/service provider i. Keeps IT running, low innoovation b. Business partner i. Drives efficiency and supports strategy c. Game changer i. Innovated and disrupts industries by creating new products 11.Relationship between IS and corporate strategy a. acts as a critical enabler of a company's overall strategic goals 12.Roles/responsibilities of a CIO a. The role of the chief information officer (CIO) is to employ an IS department’s equipment and personnel in a manner to best achieve the goals of the organization. b. IS department's equipment & staff → goals. c. Financials: return on investment. d. Complies with laws & regulations. 13.End users a. people who interact with an information system to perform tasks, make decisions, or access services. They are the final consumers of IT solutions, and their needs drive system design and functionality. 14.importance of communication skills 15.Types of certifications a. Application and Web Development i. AJAX (Asynchronous JavaScript and XML) development (a set of Web development techniques using many Web technologies on the client side to build Web applications) ii. C# development (general-purpose, object-oriented programming language) iii. Java development (general-purpose, object-oriented programming language whose compiled code can run on all platforms that support Java without the need to recompile) iv..NET development (a programming framework created by Microsoft that developers can use to create applications more easily) b. Database Administration i. Microsoft SQL Server database ii. Oracle database c. Business Analytics i. SAP Business Objects (platform that enables business users to discover data, perform analysis to derive insights, and create reports that visualize the insights. ii. Hadoop (an open source distributed processing framework that manages data processing and storage for big data applications) iii. Python (a general-purpose programming language that can be used for Web development, data analysis, artificial intelligence, and scientific computing) iv. Ruby on Rails (Ruby is a general-purpose programming language frequently used to develop Web applications, and Rails is a development tool that is used by Web developers) d. Networking/Security i. Cisco network administration ii. LINUX/UNIX administration iii. Certified Information Systems Security Professional (CISSP) iv. Check Point Firewall administration e. Project Management i. Project Management Institute’s project management professional (PMP) certification attests to your competence to fill the role of project manager leading and directing projects and teams 16.Benefits of certifications a. Expand your expertise. b. Expand career opportunities. i. Qualify for jobs. c. Improve technical skills; less emphasis on soft skills. d. Typically, vendor-specific. e. May or may not increase salary. f. Some require a college degree. 17.Employers' use of IT certifications a. certifying authority that an individual is capable of performing particular tasks or jobs. 18.Shadow IT systems a. The information systems and solutions built and deployed by departments other than the information systems department.