Managerial Skills PDF

# Managerial Skills Dr Sara Abdulla ## Managerial skill Managerial skills are the knowledge and ability of the individuals in a managerial position to fulfill some specific managerial activities or tasks. ### Types of Managerial Skills - By Robert Katz | | | | :------...

# Managerial Skills Dr Sara Abdulla ## Managerial skill Managerial skills are the knowledge and ability of the individuals in a managerial position to fulfill some specific managerial activities or tasks. ### Types of Managerial Skills - By Robert Katz | | | | :-------- | :--------------- | | Technical | Skills | | Human | Skills | | Conceptual | Skills | | Design | Skills | #### Technical Skills: Refers to the ability of a person to carry out a specific activity. #### Human Skills: Refers to the ability of a person to work well with other people in a group. #### Conceptual Skills: Refer to the ability of a person to think and conceptualize abstract situations. #### Design Skills: Refers to the ability of a person to find solutions to the problems in ways beneficial to the organization. ## Organizational Hierarchy The organizational hierarchy depicts the relationships between the various organizational units (OUs). ### Three levels of management are found in organizational hierarchy. They are: - Top - Middle - Lower ### Top-Level Management Top-level managers, or top managers, are also called senior management or executives. Leaders of the organization are setting in top-level management. - Top-level managers make decisions affecting the entirety of the firm. - Top managers are ultimately responsible for the performance of the organization, and often, these managers have very visible jobs. ### Middle-Level Management Middle-level managers, or middle managers, are those in the levels below top managers. Middle managers’ job titles include General Manager, Plant manager, Regional manager, and Divisional manager. - Middle manager’s controls, motivate, and assist first-line managers to achieve business objectives. - Inspiring and providing guidance to low-level managers towards better performance. - Defining and discussing information and policies from top management to lower management; and most importantly ### Lower Level Management Supervisors, section leads, and foremen are examples of low-level management titles. These managers focus on controlling and directing. Low-level managers usually have the responsibility of: - Assigning employees tasks; - Guiding and supervising employees on day-to-day activities; - Ensuring the quality and quantity of production; - Making recommendations and suggestions; and - Up channeling employee problems. ## Different Levels Skills in Organizational Hierarchy As a first-level manager, you require more technical skills in order to supervise operational employees. You need to have good human skills as you need to interact with your subordinates on a regular basis. However, conceptual skills are usually not very essential for the managers at the supervisory level. The need for technical skills is lesser at the middle-management level. Here, human skills and conceptual skills are more significant. At the top-management level, conceptual, design and interpersonal skills are of greatest importance; there is little need for technical skills. - Top-level managers require having very good conceptual and decision-making skills. - Middle-level managers’ job’s perfection depends very much on this communication and interpersonal skills. - A First-level manager requires having technical skill knowledge for the particular work that he is supervising ## Diagram The diagram shows how these skills are important at different levels: | | | | | :--------------------- | :------------- | :------------ | | Top Management | Design Skills | | | Middle Management | Human Relations | Conceptual | | Supervisors | Technical | |