Management CH 1 PDF

Managment CH 1 Managment Chapter 1. Manager : a person who organizes and supervises the work of others to achieve the organizational / strategic goals / plans. A strategic plan is a long-term roadmap that defines an organization’s goals, vision, and strategies to guide decisions and resource allo...

Managment CH 1 Managment Chapter 1. Manager : a person who organizes and supervises the work of others to achieve the organizational / strategic goals / plans. A strategic plan is a long-term roadmap that defines an organization’s goals, vision, and strategies to guide decisions and resource allocation. 4 Levels of Managers : The top manager: is responsible for the organization-wide and long- term goals. ⁃ This role is critical and risky because: ◦ Decisions might strengthen and improve the organization. ◦ Decisions might fail and harm the organization. ⁃ Examples of wide decisions by top managers: ◦ Opening an international branch. ◦ Entering a new market. ⁃ Organization : Group of people working together to acheive specific goals. ◦ Characteristics of an Organization : 1. Distinct Purpose : goals 2. People 3. Deliberate Structer : position , dutes, roles ( Organization chart ) An organization chart is a visual diagram that shows the structure of an organization, including roles, departments, and the relationships between them. ⁃ The importance of Managers : ◦ They play a key role in maintaining the organization's strong position in the market. ◦ The quality of the employee-manager relationship significantly affects productivity and loyalty. ◦ Poor management leads to high employee turnover, with many leaving due to bad managers. Management : is the process of organizing and supervising work activities to ensure they are completed efficiently and effectively. ⁃ The differnece between manager and managment : ◦ A manager is the individual who performs the tasks, while management is the method or process they use to do so. Efficiency and Effectiveness: ⁃ Efficiency( means ):Focuses on doing tasks the right way with minimal waste of time, effort, and resources. ◦ It’s about achieving the maximum output using the least input. ◦ Example: Completing a task quickly and with minimal resources. ⁃ Effectiveness (ends): Focuses on doing the right tasks to achieve organizational goals. ◦ It’s about attaining the desired outcomes or results, even if it requires more effort high attainment means achieving goals reaching a high level of or time. success ◦ Example: Completing a project that aligns with and fulfills the organization’s objectives. ⁃ Together, they complete each other as a manager must efficiently use resources while effectively reaching organizational objectives. ⁃ A successful manager balances both, ensuring: ◦ High efficiency (low resource waste). ◦ High effectiveness (achieving goals). ◦ 4 functions of management: 1. Planning: Setting goals, developing strategies, and creating plans to coordinate activities effectively. 2. Organizing: Structuring tasks, resources, and responsibilities to achieve organizational objectives. 3. Leading: Motivating and working with people to meet goals. 4. Controlling: Monitoring progress, comparing outcomes to plans, and making necessary adjustments. ◦ These functions ensure efficiency and effectiveness in achieving an organization's purposes ⁃ A manager can be both a manager and a leader, but a leader cannot always be a manager. ◦ Manager: Focuses on planning, organizing, directing, and controlling tasks to ensure goals are met. ◦ Leader: Inspires and motivates people, influencing them to work towards shared objectives. ⁃ Roles : specific actions or behaviors expected from a manager based on their position. ⁃ Mintzberg's identified 10 Managerial Roles : ( 3 types ) : 1. Interpersonal Roles involve managing relationships and interacting with people: Figurehead: Represents the organization in a symbolic role. ( attending public events ) Leader: Guides and motivates the team. ( coach and mentor ) Liaison ( connecter ): maintains relationships inside and outside the organization 2. Informational Roles Involve handling and sharing information : Monitor: Collects and analyzes information Disseminator: Shares information with the team. Spokesperson: Communicates on behalf of the organization externally 3. Decisional Roles Involve making decisions and solving problems: Entrepreneur: Identify and implement improvement.( take risks, put ideas into action ,someone who risk time and money to come up with an idea ) Disturbance Handler: solve conflicts or unexpected issues. Resource Allocator: Distributes( organize ) resources effectively.( part of organizing ) ( time, money ,people ) Negotiator: Represents the organization in discussions to reach agreements. 3 Management skills developed by Katz : 1. Technical skills : Knowledge and proficiency in a specific field ( related to your role ). 2. Human skills : ability to work well with other people ( communication ) 3. Conceptual skills : ability to think and understand complex situations related to the organization. ⁃ Challenges Facing Managers Today and into the Future Focus on technology Focus on disruptive innovation Social media: forms of electronic Focus on social media communication through which users create online Focus on ethics communities to share ideas, information, personal messages, and Focus on political uncertainty other content Focus on the customer ⁃ The Universality of Management ◦ Management is essential in all types and sizes of organizations. ◦ It applies to all organizational levels, areas, and locations ⁃ Management is needed in: ◦ All organizational sizes (small, large). ◦ All organizational areas (marketing, finance, etc.). ◦ All types of organizations (profit, non-profit). ◦ All organizational levels (bottom to top). ⁃ The Reality of Work ◦ When starting your career, you will either: 1. Manage 2. Be managed ⁃ Rewards of Being a Manager : ◦ Creating Impact: Build a productive work environment ◦ Personal Growth: Gain respect, build confidence, and help others succeed. ◦ Financial Benefits: Receive good pay and extra rewards like bonuses and stock options. ⁃ Employability Skills Matrix (ESM): ◦ Critical thinking. ◦ Communication. ◦ Collaboration. ◦ Knowledge application and analysis. ◦ Social responsibility skills.