Leadership Midterm Study Guide PDF

Midterm Study Guide Format: ​ 40 questions 65 points ○​ Multiple choice ○​ Select all that apply ○​ Matching ○​ Ordering (prioritizing) Covering: ​ Weiss Et al. Chapters 1, 3, 4, 5, 6, 7, 8 ​ ATI book- Chapter 1, pp. 3-10; 12- 17, 23-27, 35-48 ​ Bu...

Midterm Study Guide Format: ​ 40 questions 65 points ○​ Multiple choice ○​ Select all that apply ○​ Matching ○​ Ordering (prioritizing) Covering: ​ Weiss Et al. Chapters 1, 3, 4, 5, 6, 7, 8 ​ ATI book- Chapter 1, pp. 3-10; 12- 17, 23-27, 35-48 ​ Buchholz Text: pp. 382-398 Topics: Leadership and Management (4-6) questions) ​ Identify leadership styles/characteristics ○​ Laissez faire: Hands-off approach; little to no supervision; relies on team self-motivation ​ Minimal control; hands-off approach ​ Employees make decisions independently ​ Can lead to confusion and lack of direction ○​ Democratic: Encourages participation; values team input; decision-making is shared ​ Shared decision-making between leader and team ​ Encourages motivation and creativity ​ Takes longer for decisions but promotes teamwork ○​ Autocratic ​ Leader makes decisions alone ​ High control over team ​ Efficient but discourages innovation and autonomy ○​ Theory X and Y: ​ Theory X: Assumes people dislike work and require coercion. ​ Theory Y: Assumes people enjoy work and are self-motivated. ○​ Definition/characteristics of emotional intelligence ​ refers to the ability to recognize, understand, and manage one’s own emotions as well as the emotions of others. ​ The key components include: ​ Self-awareness: Recognizing and understanding one's own emotions. ​ Self-regulation: Managing or controlling one's emotions. ​ Motivation: Being driven to achieve goals for intrinsic reasons.  ​ Empathy: Understanding and being sensitive to the feelings of others. ​ Social skills: Building and maintaining healthy relationships with others.Barriers to Communication: Communication (9-10 questions) ​ Assertive versus aggressive communication ○​ Clear, direct, respectful; maintains professional tone. ○​ Forceful, confrontational; often results in conflict ​ Identify barriers of communication ○​ Physical Barriers: Noisy environments, poor lighting, or distance can hinder communication. ○​ Language Barriers: Differences in language or medical jargon can cause misunderstanding. ○​ Cultural Barriers: Different cultural backgrounds may affect how messages are perceived. ○​ Emotional Barriers: Strong emotions, like fear or anger, can block effective communication. ○​ Perceptual Barriers: Different viewpoints or assumptions about a situation can create misunderstandings. ​ I PASS the BATON acronym elements and be able to identify in an example ( (used for patient handoff communication)) ○​ I: Introduction (introduce yourself and your role) ○​ P: Patient (state the patient's name, age, diagnosis, etc.) ○​ A: Assessment (give current assessment information) ○​ S: Situation (describe the current situation or concern) ○​ S: Safety (identify any potential safety concerns) ○​ B: Background (give relevant background information) ○​ A: Actions (describe what actions have been taken) ○​ T: Timing (mention any critical timing needs) ○​ O: Ownership (clarify who is responsible for the patient) ○​ N: Next (state what needs to happen next) ​ ISBARR acronym elements((used for structured communication with providers) ○​ I: Introduction (state your name, role, and the patient’s name) ○​ S: Situation (describe the current issue or concern) ○​ B: Background (provide relevant medical history or context) ○​ A: Assessment (state your observations or assessments) ○​ R: Recommendation (suggest what action should be taken) ○​ R: Read-back (confirm understanding and agreement) ​ Identify examples of effective communication ○​ Actively listening to others  ○​ Using clear, concise language and avoiding medical jargon ○​ Asking open-ended questions to encourage dialogue ○​ Offering feedback in a constructive, respectful mann ​ Qualities of an effective team player ○​ Good communication skills ○​ Willingness to collaborate ○​ Reliability and responsibility ○​ Adaptability and flexibility ○​ Supportive attitude towards others ○​ Ability to give and receive constructive feedback ​ Communication with healthcare providers what to do if a call is delayed or unreturned ○​ Follow-up required if a call is delayed or unreturned; document all attempts. Conflict Resolution (4 Questions) ​ Identify correct steps in order of problem resolution ○​ Identify the problem ○​ Generate potential solutions ○​ Review and evaluate solutions ○​ Select the best solution ○​ Implement the solution ○​ Evaluate the effectiveness of the solution ​ Identify appropriate responses and actions in conflict situations ○​ Stay calm and control your emotions. ○​ Actively listen to the other party's perspective. ○​ Acknowledge the issue and express empathy. ○​ Work collaboratively towards a resolution. ○​ Use "I" statements to express your viewpoint without blaming Legal (9 questions) Understand terms and identify examples of Criminal Law: ​ Felony: Serious crimes(e.g., murder, fraud, falsifying records leading to harm) punishable by imprisonment for over a year or death. ​ Misdemeanor: Lesser offenses (e.g., minor patient privacy violations petty theft, simple assault) punishable by a fine or imprisonment for less than a year. ​ Juvenile Crimes: crimes committed by individuals under 18, typically handled in a separate juvenile justice system. Civil Law:  ​ Tort Law: Civil wrongs causing harm or loss to someone, leading to legal liability.. ​ Quasi-Intentional Torts: A wrongful act that does not have intent but causes harm (Defamation, slander, libel invasion of privacy) ​ Negligence: Failure to provide standard care, leading to harm or injury ​ Malpractice: Professional negligence where a healthcare provider's failure to perform duties correctly results in harm How do avoid charges of negligence and false imprisonment in confused clients ​ Ensure proper documentation. ​ Obtain patient consent before restraint use. ​ Follow institutional protocols ​ Provide timely manner care How to avoid charges related to privacy and confidentially violations ​ Comply with HIPAA (Health Insurance Portability and Accountability Act). ​ Avoid discussing patient details in public spaces or social media ​ Avoid discussing patient information outside of professional contexts. ​ Use secure communication channels for sharing patient information. ​ Obtain patient consent before sharing personal information. Understand the Good Samaritan law and its purpose ​ Provides legal protection to individuals who assist those who are injured or in danger, offering care within within scope of practice in the case of emergencies Identify examples of medication errors ​ Administering the wrong dose, wrong drug, or to the wrong patient. ​ Errors in transcription or dispensing. ​ Using expired medications. Priorities after identifying medication errors ​ Ensure patient safety immediately (e.g., monitor for adverse reactions). ​ Report the error according to institutional protocols. ​ Document the error. ​ Inform the patient and discuss the error with them if necessary. Delegation (8 questions) ​ Match appropriate tasks with appropriate providers LPNs, UAP/NA, and RNs ○​ RN: complex assessments, care plans, teaching, IV medications. ○​ LPN: Stable patients, medication administration (excluding IV push in some states), dressing changes, routine patient monitoring ○​ UAP/NA: Basic care tasks (e.g., bathing, feeding, ambulation) ​ Identify appropriate patients for the RN to see ​ Best practice associated with supervision of delegated tasks ○​ Ensure clear communication of tasks. ○​ Monitor the delegated task's completion and outcomes. ○​ Provide feedback and ensure understanding of expectations.  ​ Understand and apply the 5 rights of delegation ○​ Right Task: Is the task appropriate to delegate? ○​ Right Circumstance: Is the patient stable? Does the patient's condition allow for delegation ○​ Right Person: ensure the delegatee is qualified and has the correct training ○​ Right Direction/Communication: provide clear concise instructions ○​ Right Supervision: Follow-up and evaluation, monitor and assess the outcomes Prioritization (3 questions) ​ Prioritize a given a list of RN care activities (ordering questions) and determine which patients an RN should see first. ○​ Use Maslow’s Hierarchy of Needs (Physiological > Safety > Love/Belonging > Esteem > Self-actualization). ○​ Consider ABCs (Airway, Breathing, Circulation) first. ○​ Identify which patients need immediate attention (e.g., unstable vs. stable patients) Academic integrity (1 question)