Quality in Higher Education Questions PDF

Q&A M. Abdelnasser QUESTIONS IN QUALITY IN HIGHER EDUCATION 1-What is quality? Quality: 1-Doing the right thing right, 2- Doing right when no one is looking, 3. The standard of someth...

Q&A M. Abdelnasser QUESTIONS IN QUALITY IN HIGHER EDUCATION 1-What is quality? Quality: 1-Doing the right thing right, 2- Doing right when no one is looking, 3. The standard of something as measured against other things of a similar kind; the degree of excellence of something”, 4. a distinctive attribute or characteristic possessed by someone or something 2-Compare between: Quality Quality Quality Quality Control (QC), Assurance (QA), Management Improvement (QM), (QI). The measures The overall A formal approach The that must be educational to the analysis of development, included during program ensures performance and implementation, educational that the final systematic efforts to and review of operations like results reported by improve it. There policies and course the institution are are numerous procedures, for specifications correct. models used. ensuring the or tests to verify quality of an that the course institution’s or test is educational working activities. properly. 3-Define Quality Planning (QP). Quality Planning (QP).: includes identification, classification, and determination of the importance of the features referring to quality 4. Quality Monitoring- QM refers to periodic checks of how effectively an institution or programme achieves the stated aims and intended learning outcomes (ILOs). In higher education QM is usually undertaken by a university department and may take into account reports from external examiners, staff and student feedback reports from professional and accreditation bodies, and outcomes of tracer studies of former students and their employers. 1|Page Q&A M. Abdelnasser 5-Define Accreditation: “a process of quality control and assurance in.١ higher education, whereby, as a result of inspection or assessment, or both, an institution or its programmes are recognised as meeting the minimum acceptable standard. 6-Describe Audit: Audit refers to the process of reviewing an institution or a programme that is primarily focused on the accountability of the latter, evaluating/determining if the stated aims and objectives (in terms of curriculum, staff, infrastructure, etc.) are met. (This may be for accreditation). 8-Define Action Plans: -Action Plan-is a specific implementation plan of how you will achieve an objective. (ability) to do something 9- LIST OF WEAKNESSES AND THREATS IN QUALITY ASSURANCE  Lack of Institutional Capacity  Lack of Human Capacity  Lack of Funds  Poor Inter-University Communication  Private versus Public institutional conflict  Government Interference 10-Describe the Characteristics of quality in education  Fitness for purpose, that is institutional vision and mission, levels of achievement, perfection, and excellence.  Value for money spent on the expected service.  What students will have learned – what they know, what they can do, and what their attitudes are as a result of their interactions with their teachers, departments, and environments of education institutions.  Funding agencies will always stress the socio-economic values of education for the community. Therefore, they will certainly interpret quality as value for money.  Academic administrators focus on ‘fitness for purpose’. 2|Page Q&A M. Abdelnasser  Faculty members and school teachers will be concerned about the quality of programmes and subjects in terms of their ‘educational and developmental values for students.  Senior management of education institutions are and should be sensitive and concerned to achieve ‘total quality’ which embraces all the elements pointed out above.  Quality management, refers to all aspects of the management function, including the development, implementation, and review of policies and procedures, for ensuring the quality of an institution’s educational activities. 11. Differentiate between Deep and Surface Approaches of Learning. The distinction between Deep and Surface Approaches of Learning. Deep Approach Surface Approach  Critical thinking skills  Uncritical and unreflective thinking skills  Comprehensive  Focus primarily on rote understanding of ideas. memorization  Personal gains such as  See little value in the learning employment and satisfaction. activities. Students who are engaged in the learning process whether in or outside the classroom are likely to adopt the deep approach of learning. 12. DESCRIBE BLOOM’S TAXONOMY  According to Benjamin Bloom, there are 6 levels of understanding that we pass through as our intellect grows.  They are remembering, understanding, applying, analyzing, evaluating, and creating. 3|Page Q&A M. Abdelnasser 13. Discuss the characteristics of Bloom’s taxonomy: 1. Systematic process of thinking and learning. 2. Assists assessment efforts with an easy-to-use format. 3. Visual representation of alignment between goals and objectives with standards, activities, and outcomes. 4. Helps students gain knowledge and critical thinking skills. 5. Assists in the development of goals, objectives, and lesson plans. 14-Differentiate between Vision, Mission, and Values Vision Mission Values Big picture of what General statement of How you will behave you want to achieve how you will during the process. (it is a dream). achieve the vision.. 15- What is the relation between Vision, Mission, and Values 4|Page Q&A M. Abdelnasser 16-Differentiate between Goals and Objectives: Goals Objectives: Formal statements of what a program Specific milestones with a specific timeline for ideally is intended to achieve achieving a goal. 17-Differentiate between Quality Guidelines and Standard Guideline Standard why is important; how can you do it what to do (”should”); 18-Define Outcomes: Learning outcomes describe the measurable skills, abilities, knowledge or values that students should be able to demonstrate as a result of completing a course. 19-Describe Program:: A design of activities that in theory produce an expected change among participants 5|Page Q&A M. Abdelnasser 20-List The competency areas of the NARS- Medicine competency framework I- The graduate as a health care provider. II-The graduate as a health promoter. III- The graduate as a professional. IV- The graduate as a scholar and scientist. V- The graduate as a member of the health team and a part of the health care system. VI- The graduate as a lifelong learner and researcher. 21.What is Problem-Based Learning (PBL) PBL is an active way of learning that gives you better retention of knowledge, enhances your motivation, and encourages you to develop skills that are essential for the labour market. You work in small tutorial groups, under the supervision of a tutor, and you team up with ten to fifteen students to tackle real-life challenges. 22.Why do PBL is more beneficial than traditional teaching? Research shows that PBL teaches you to: really understand the subject matter, rather than just learning by rote collaborate with partners and small teams think critically to solve problems study and work independently feel comfortable with public speaking 23- HOW DOES PBL WORK? In its essence, PBL involves seven steps that you follow in groups of 10 to 15 students. The seven steps are: 1. discuss the case and make sure everyone understands the problem 2. identify the questions that need to be answered to shed light on the case 3. brainstorm what the group already knows and identify potential solutions 4. analyse and structure the results of the brainstorming session 5. formulate learning objectives for the knowledge that is still lacking 6. do independent study, individually or in smaller groups: read articles or books, follow practical, clinical sessions, or attend lectures to gain the required knowledge 6|Page Q&A M. Abdelnasser 7. discuss the findings 24. Define Team. Team is two or more people who interact dynamically, interdependently, and adaptively toward a common and valued goal/objective/ mission. 25. Explain the Gap between Academic and Student Understanding of Quality A gap analysis can be defined as the determination of the difference between current knowledge/practices (what we are doing) and current Evidence-Based Practices (what we should be doing). Gaps can occur in knowledge, skills or practice 26. What do you mean by student empowerment? Student empowerment: is the process by which students obtain the ability to self-direct and act on their own freedom of choice and decision-making in an academic setting. 27. Why some of our students are not engaging in the learning process? 1. Culture shock of arrival at university – why am I here? (Better use of induction week as orientation). 2. Relevance (helps students see the value of what they are learning and Transitions (switching from one academic activity to another). Interest in class and subsequent grades has been shown to improve when students make personal connections between their lives and classroom learning. 3. Students’ life circumstances have changed. Some students may not be available to come at specific times (you may need help, an academic advisor). 4. What do students bring to university? Experience includes unused participation in, social factors, parental influence, etc,. 5. Priority is to: understand the expectations (of all stakeholders). (Backgrounds influence this and confidence). 6. Students have different ideas about what they will experience, differing expectations, and lack of confidence in themselves at higher education vs. at undergraduate education (school) where they felt comfortable and confident. 28. How to improve student engagement? 1. Factors such as type of school, 2. Resources available to the teacher and student are instructional style, 7|Page Q&A M. Abdelnasser 3. Teacher-student relationships, 4. Home environment, and 5. Classroom management 29.What Contributes to Student Satisfaction? 1. Academic advising 2. Campus life 3. Learning experiences 4. Student support services 5. Concern for the student 6. Safety and security 30. Ways to Measure Student Satisfaction Quantitative Methods Qualitative Methods 1. Focus Groups 1. Face-to-face interviews 2. Tele-depth interviews 2. Group-based surveys 3. Participant observation 3. Postal surveys 4. Direct observation 4. Suggestion boxes 5. Telephone surveys 6. Web-based surveys 31- List the possible stakeholders 1. Teachers 9. Employers 2. Students 10.Media 3. School Leaders 11.Exam boards 4. Parents 12.Curriculum support bodies 5. Ministry of Education 13.Publishers 6. Ministry of Finance 14.Teacher training 7. Prime Minister organisations 8. Universities 15.Inspectorate 32--Define Capability: The condition of having the capacity to do something. Within this condition, there is a potential for improvement of skills. 8|Page Q&A M. Abdelnasser 33-Differentiate between: Capability, Capacity, and Competency Capability Capacity Competency The condition of having the The ability to The improved version of capacity to do something. Within do something ability, i.e. the degree of this condition, there is a potential skill in the task’s for improvement of skills. performance. 34. List opportunities and challenges of Students’ internal capability With Against It enables us to increase  Blame students if they fail to do students’ personal effort in so. learning.  Students’ mindset can be It is something to encourage influenced easily by a variety and develop all through the of factors, e.g. learning process. 1. learning style, 2. emotion, 3. motivation, 4. willingness to commit, 5. incentives to learn, 6. academic and peer feedback, 7. culture, and 8. curriculum design 35-Describe the Five Ethical Standards 1. Act with integrity. 2. Always provide a high standard of services. 3. Act in a way that promotes trust in the profession 4. Treat others with respect with integrity. 5. Take responsibility 36-Clarify strategies to build trust in your team  Trust is a must when it comes to team development.  Without it, teams are apt to lack innovation, creative thinking, collaboration, and productivity.  With it, team members feel safe and comfortable enough to open up and take risks that can lead to exceptional results. 37.What quality evaluation looks like for teachers and students (Characteristics)? 9|Page Q&A M. Abdelnasser For Teachers For Students sharing/ developing interacting to improve each learning intentions and other's work success criteria with using learning journals and students reflection logs modeling assessment and setting improvement goals. feedback processes discussing each other's work providing exemplars of silently critiquing and work that do/ do not meet reflecting on their own work the criteria. giving feedback to each offering ongoing 'closing other using appropriate the gap' feedback to language. students. 38- List the strategies to build trust in your team 1. Create a Culture of credibility 2. Emphasize Respect 3. Communicate 4. Learn About Each Other on A Personal Level 5. Engage and Empower Team Members 6. Establish Team Values and Goals 39- Explain what is meant by Refining Quality Evaluation for Better Learning Quality evaluation has been used internationally as a mainstream approach to demonstrate that universities provide quality education to the public. 40. Compare and contrast Single Loop Learning and Double Loop Learning Single Loop Learning tends to focus on actions, and Double Loop Learning focuses on the frame within which our actions take place. 10 | P a g e Q&A M. Abdelnasser 41-Compare between Synchronous and Asynchronous e-learning. Synchronous Learning Asynchronous-Learning Learners and teachers are Learner and teacher cannot be online online at the same time (phone/Internet classroom (student-directed, self-paced sessions) learning) 1. Virtual Classroom 1. Self-paced online courses 2. Audio and Video 2. Discussion forums and Conferencing groups 3. Chat 3. Message boards 4. Webinars 4. email, blogs, eBook CDs, 5. Application Sharing DVDs 6. Messaging instantly 42-What are the E-learning platforms (Ways) MOOCs (Massive Online Open Courses), e.g. Coursera or Futurelearn. Virtual learning environment (VLE), such as Learn or Blackboard. Video streaming services, such as YouTube. Virtual instructor-led training (VILT), e.g. WebEx or webinars. Discussion boards. Forums. 11 | P a g e Q&A M. Abdelnasser Podcasts. 43-Enumerate the benefits of e-learning 1. Online Learning Accommodates Everyone’s Needs 2. Lectures Can Be Taken Any Number Of Times 3. Offers Access To Updated Content 4. Quick Delivery Of Lessons 5. Scalability (expandability and ease of use) 6. Consistency 7. Reduced Costs 8. Effectiveness 9. Less Impact On Environment 44-Enumerate the disadvantages of e-learning. 1. No self-discipline (without hurry) 2. No face-to-face interaction 3. Lack offlexibility 4. Lack of input from trainers 5. Slow evolution 6. Good e-learning is difficult to do 7. Lack of transformational power 8. No peripheralbenefits 45-List some EXAMPLES OF E-LEARNING 1. Scenarios & Simulation 2. Stories 3. Games 4. Quizzes & Assessments 46. Differentiate between feedback and reflection. How are they important? -Feedback is generally associated with the interaction between two persons, mostly teacher and student, student and peer, doctor and patient etc. -Reflection is a process in which the individual teacher or student, soon after an episode, thinks loud about (or rather meditates upon) what exactly happened, why did it happen that way, and what could have been done better -Feedback and reflection allow you to learn from what you have done to understand how you might improve in the future. 12 | P a g e Q&A M. Abdelnasser 47- Describe Trust and list the most trustworthy professions in your opinion. -Trust can be seen as the confidence people have in believing the words and actions of others. The 2022 Ipsos Global Trustworthiness Index reveals that doctors and scientists are considered the world’s most trustworthy professions with teachers in third place and judges or armed forces may be after. 48-What is Artificial Intelligence (AI)? (Define Arterial Intelligence (AI)). AI is a collection of technology that may be in the form of an application or software that feeds on data, simply it is a mimic of human intelligence. It analyses data using machine learning algorithms and gives suggestions and predictions accordingly. Today AI has very wide applications from the automobile industry, security, administration, and finance to the education and healthcare industry. 49.Describe the basic principles of AI. Machine learning Deep learning  A subset of AI  A subset of machine learning  Can train on smaller data sets  Requires large amounts of data  Requires more human  Learns on its own from intervention to correct and environment and past mistakes learn  Shorter training and lower  Longer training and higher accuracy accuracy  Makes simple, linear  Makes non-linear, complex correlations correlations  Can train on a CPU (central  Needs a specialized GPU processing unit) (graphics processing unit) to train 50.How Medical Educators Can Use AI and Other Technologies?( Introduce the methods and tools of AI in teaching and, training in the medical field) 13 | P a g e Q&A M. Abdelnasser 1. Leverage social media platforms to engage learners. 2. Utilize virtual reality (VR) and augmented reality (AR) to offer training opportunities. 3. Create simulations for experiential learning. 4. Understand the value of blockchain technology (a database that links pieces of information together). 5. Use generative AI (such as ChatGPT) wisely. 51. How do physicians leverage AI in medical consultations? 1. Provide advice on the diagnosis and treatment for these symptoms. 2. Create a personalized treatment plan based on the patient's age and lifestyle. 3. Analyze this X-ray to detect abnormalities. 4. Identify risk factors from this patient's HER (electrotonic health records). 5. Write a letter explaining the medical necessity of this treatment. 6. 52. Compare the benefits and risks of using AI in medical education. Describe the ethical uses of AI. Benefits Risks 1. Less Human Error 1. High Costs of Creation & 2. Faster Process Completion Maintenance 14 | P a g e Q&A M. Abdelnasser 3. Overcoming hazardous Conditions 2. Lacking Out of Box Thinking 4. Advanced Automation 3. Increase In Unemployment 5. Faster Decisions Making 4. Humans Becoming Lazy 15 | P a g e Q&A M. Abdelnasser 53.What are the challenges in artificial intelligence as of 2023? 1. Technical difficulties and lack of understanding 2. Lack of data privacy and data protection... 3. Processing power requirements.... 4. Unreliable results.... 5. Lack of trust and transparency... 6. Bias in algorithms and unclear goals 7. Implementation strategy 8. Ethical dilemmas 9. Informed consent 10.Socioeconomic inequality (social gaps) 54.What does gpt stand for in chat gpt? ChatGPT (Chat Generative Pre-trained Transformer) is a chatbot developed by OpenAI and launched on November 30, 2022. Based on a large language model, it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. 55. Compare and contrast Pros and Cons of chat gpt? 16 | P a g e  Q&A M. Abdelnasser QUALITY IN HIGHER EDUCATION (Exam Model) Choose Only One Best Answer in EACH of the following Questions. 1-All are true for Quality: EXCEPT: a- Continuous improvement b- Fitness for use c- Conformance to requirements d. Doing the right thing right e. Degree of some excellence 2-Measuring the overall educational program to ensure that the results reported by the institution are correct means: a. Quality Control b. Quality Assurance c. Control Planning d. Quality Improvement e. Quality Monitoring 3-All are true about the Vision EXCEPT: a. Big picture of what you want to achieve b. What your organization aspire to be c. It is the dream of the organization d. Goals and designs of your organization e. What your organization actually does 4-Mission means : a. It describes the organization’s overall intension b. It is what your organization actually does c. What your organization will do d. Big picture of what was achieved e. What your organization aspire to be 5-All are true about the Core Values EXCEPT: a. It tends to support the organization’s vision b. It guides the decision making c. Your core’s principles, beliefs and philosophy d. These are an internalized frame shared acted on by leadership e. These are what your organization actually does 6- The test that helps the examiner to measure the student’s ability to identify whether statements of fact are accurate or not a. Multiple choice questions b. Matching questions c. True/false questions d. Ranking questions e. Essay questions 17 | P a g e  Q&A M. Abdelnasser 7. Final Exam is an example of: a. Quality assurance b. Quality planning c. Quality control d. Quality improvement e. Quality enhancement 8. Which of the following is an example of the "right things done right" philosophy? a. Using good equipment incorrectly b. Using good equipment correctly all the time c. Using out-dated equipment correctly d. Using out-dated equipment incorrectly e. No equipment is used 9-All are true about Blooms Taxonomy EXCEPT: a- Systematic process of thinking and learning b- Assists assessments efforts with easy to use format c- Assists in the development of goals, objectives and lesson plans d- Helps students gain knowledge and critical thinking e- Sees little value in the learning activities 10. The purpose of Quality Assurance of a course design is all EXCEPT: a- Ensure good quality education is being offered b- Equip students to manage their learning and development c- Provide students with knowledge and skills that are relevant to the current job market d- It guides the decision making e- Ensures internally recognized academic standards are being achieved 11. Problem-Based Learning (PBL) offers you a different way of learning from traditional university education. Research shows that PBL teaches you to WHAT is of the following: a. Really understand the subject matter only b. Collaborate with partners and small teams only c. Think critically with a view to solving problems d. Takes too much time, money, and technology e. Proved to be not suitable for medical education 12. The process of reviewing an institution or program that is primarily focuses on the accountability of the latter, evaluating if the stated aims and objectives are met is called: a. Accreditation b. Audit c. Quality d. Assessment e. Evaluation 13. Student assessment procedures are expected to:. a. Neither formative nor summative; b. Have no marking; c. Only concentrate on knowledge d. Only concentrate on skills e. Measures the achievement of the intended learning outcomes 18 | P a g e Q&A M. Abdelnasser 14.A standard means: a. What to do (”should”)?. b. Why is important? c. How can you do it?; d. When to do ? e. Where to do? 15. Our Vision is “Taking the Faculty to be the forefront both nationally and regionally through achieving distinction in medical education, scientific research, and community service, within a moderate Islamic culture”. Which of the following is not involved a. Education b. Research c. Community Service d. International level e. Values 16. Strategies to build trust in your team will include a. Credibility b. Respect c Communicate. d. Learn more about each other e. No team values and goals 17. Goals are a. SMART, b. Measurable c. Achievable d. Realistic e. General statements of needs 18. In Synchronous E-learning learners and teacher are online through: a. Self-paced online courses b. Discussion forums & groups c. Audio and video conferencing d. Message boards e. Small group discussion 19. Which of the following could be considered to be an advantage of using e-learning? a. Easy to implement b. Easy to use c. Flexibility d. Quick e. High cost 20. Which of the following could be considered as a disadvantage of e-learning? a. Learning is difficult to do. b. No face-to-face interaction c. Lack of flexibility 19 | P a g e Q&A M. Abdelnasser d. Slow input from trainers e. Multiple trainees at the same time 21. A teacher's responsivities include all of the following except a. Monitor students’ progress. b. Use online technologies only. c. Plan lessons in advance. d. Test technology before using it. e. Contact students personally if necessary. 22. Students in a distance education program a. Should expect to work alone. b. Interact with the instructor and other students. c. Interact with the technology, instructor, and other students. d. Interact with the technology e. Do not interact at all 23. The deep approach to learning is concentrated on : a- Unreflective thinking b- Uncritical thinking c- Comprehensive understanding of ideas d- Rote memorization e- Sees little value in the learning activities 24. Capacity development means: A process that focuses on: a. skills only b. knowledge only c. social capabilities d. skills and knowledge e skills, knowledge, and social capabilities 25. Qualitative ways to measure student satisfaction include: a. Web-based surveys b. Direct observation c. Postal surveys. d Group-based surveys e. Telephone surveys 20 | P a g e Q&A M. Abdelnasser End-of-Semester Exam in QUALITY IN HIGHER EDUCATION Module Choose Only One Best Answer in EACH of the following Questions. 1- BLOOM’S TAXONOMY a. has no relation to assessments b. assists in teaching c. sees little value in the learning d. helps students to recall knowledge e. systematic process of thinking and learning 2. Can students break information into parts to explore understandings and relationships? This is called: a. remembering b. understanding c. analysis d. evaluating e. creating 3-Mission means: a. It is what your organization actually does b. What your organization will do c. Big picture of what was achieved d. What your organization aspire to be e. It describes the organization’s overall intension 4. Students in a distance education program are expected to: a interact alone. b. interact with the instructor and other students. c. interact with the technology, instructor, and other students. d. interact with the technology e. not interact at all 5. Student assessment procedures are expected to:. a. neither formative nor summative; b. have no marking; c. only concentrate on knowledge d. only concentrate on skills e. measures the achievement of the intended learning outcomes (ILOs) 6. Quality Assurance - QA is defined as a. the measures that must be included during educational operation. b. reviewing an institution or a programme that is focused on the accountability c. to ensure that the final results reported by the institution are correct d. periodic checks of how effectively an institution or programme achieves e. identification, classification, and determination of the important features 7. Which of the following could be considered as: a. disadvantage of e-learning? a. Learning is difficult to do. b. No face-to-face interaction 21 | P a g e  Q&A M. Abdelnasser c. Lack of flexibility d. Slow input from trainers e. Multiple trainees at the same time 8. Goals are a. SMARTc, b. measurable c. achievable d. realistic e. general statements of needs 9-The process of reviewing an institution or program that is primarily focuses on the accountability of the latter, evaluating if the stated aims and objectives are met is called: a. accreditation b. audit c. quality d. assessment e. evaluation 10. Problem-Based Learning (PBL) offers you a different way of learning from traditional university education. Research shows that PBL teaches you WHICH is of the following: a. Really understand the subject matter only b. Collaborate with partners and small teams only c. Think critically with a view to solving problems d. Takes too much time, money, and technology e. Proved to be not suitable for medical education 11. Our Vision is “Taking the Faculty to be the forefront both nationally and regionally through achieving distinction in medical education, scientific research, and community service, within a moderate Islamic culture”. Which of the following is not involved? a. Education b. Research c. Community Service d. Values e. International level 12-. Systematic problem-solving require a. motivating the worker b. defining the problem to be solved c. drawing control charts d. keeping management informed e. keeping tab on the environmental impact 13. Quantitative ways to measure student satisfaction include: a. focus Groups b. teledepth interviews c. participant observation d. direct observation e. web-based surveys 22 | P a g e Q&A M. Abdelnasser 14- The test that helps the examiner to measure the student’s ability to identify whether statements of fact are accurate or not is: a. multiple choice questions b. matching questions c. true/false questions d. ranking questions e. essay questions 15. ENGAGE AND EMPOWER TEAM MEMBERS: a. Clear communication and open sharing of information b. can quickly build trust in each other, and in the team c. know about each other on a personal level d. outlining the overall team values, targets, and procedures e. making sure all team members feel included 16. Reflection means: a. student feedback b. practical exam c. cannot be measured d. oral exam e. external examination. 17. Final Exam is an example of: a. quality assurance b. quality planning c. quality control d. quality improvement e. quality enhancement 18-The surface approach of learning is concentrated on: a. reflective thinking b. critical thinking c. a comprehensive understanding of ideas d. rote memorization e. stress on value in the learning activities 19. WHY DO SOME OF OUR STUDENTS NOT ENGAGE WITH THE LEARNING PROCESS AT THE BEGINNING OF THE COURSE? GIVE THE BEST ANSWER a. Culture shock b. Relevance. c. Why am I there? d.Priority is to: understand e. Students have felt comfortable 20. Capacity development means: A process that focuses on: a. skills only. b. knowledge only c. social capabilities d. skills and knowledge e skills, knowledge, and social capabilities 23 | P a g e Q&A M. Abdelnasser 21. STUDENT SATISFACTION IS MORE FACILITATED WITH a. academic advising b. absence of student guide c. student support services d. no Concern for the student e. student freedom security 22. Our most important stakeholders is. a. teachers b. money c students. d. ministry of Health e. patients 23. Academic advisor 's responsivities for a. monitoring students’ progress. b. using online technologies only. c. planning lessons in advance. d. testing technology before using it. e. helping students financially. 24. Sharing any and all information that affects people's morale, understanding of vision, perceptions of progress, etc. is a description of which of the following key roles of the quality manager? a. Designer b. Facilitator c. Partner d. Over-communicator e. Supplier 25-Core Values: a. are our knowledge and skills b. guides the decision making c. are aims and objectives d. are what your organization spires to do e. are what your organization actually does Model Answer Q. number 1 2 3 4 5 6 7 8 9 10 Answer E C A C E C B E A C Q. number 11 12 13 14 15 16 17 18 19 20 Answer E B E B B A C D A E Q. number 21 22 23 24 25 Answer C E A C B 24 | P a g e Q&A M. Abdelnasser 1. Artificial intelligence can help to modify behaviors by _____. a. Alerting providers to reach out to their patients b. Sending encouraging messages c. Sending alarms and reminders for medications d. All of these are correct 2. You are a new medical provider working for a large hospital. Your patient is in an emergency medical crisis and you need to place electronic orders. You feel supported by A.I. in the form of assisted order entry, but you know that A.I. should never take the place of _____. a. Clinical judgment b. The nurse's notes c. Your superior experience d. Clinical respect 3. Which is considered the branch of Artificial Intelligence? 1. a) Cyber Forensics 2. b) Machine Learning 3. c) Network Design 4. d) Full-stack Developer 4. ____ is a component of AI. 1. a) Training 2. b) Designing 3. c) Learning 4. d) Puzzling 25 | P a g e