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## 31. Pizza Bliss, a pizza delivery chain, assures delivery of pizza within half an hour of the placement of order. It employs various methods like specialization of work, motion study, and analysis of routes to make sure that an order reaches a customer in half an hour. Which of the following mana...

## 31. Pizza Bliss, a pizza delivery chain, assures delivery of pizza within half an hour of the placement of order. It employs various methods like specialization of work, motion study, and analysis of routes to make sure that an order reaches a customer in half an hour. Which of the following management techniques is Pizza Bliss most likely using? - A. Maslow’s theory of human needs - B. Bureaucratic organization - C. Scientific management - D. Hawthorne studies - E. Theory X and Theory Y **Learning Objective: 2.1** **Difficulty: Hard** **AACSB: Application of knowledge** **Bloom's Taxonomy: Application** ## 32. Which of the following led to advances in the areas of job simplification, work standards, and incentive wage plans? - A. Administrative principles - B. Theory of human needs - C. Theory X - D. Theory Y - E. Motion study **Learning Objective: 2.1** **Difficulty: Moderate** **AACSB: Analytical thinking** **Bloom's Taxonomy: Comprehension** ## 33. ______ is to complete a plan of action for the future. - A. Foresight - B. Organization - C. Command - D. Coordination - E. Control Copyright ©2015 John Wiley & Sons, Inc.