Summary

This document provides an overview of management concepts, including leadership styles, conflict, and group dynamics. It defines key terms and concepts related to these areas and explains different approaches to managing teams and organizations.

Full Transcript

‫ٮﺎري‬/‫ﺣ&ٮ‬.‫(كﻠﻬﺎ ا‬٧)‫ٮ&ٮر‬$‫ﺷﺎ‬ What is a group? A group is a collection of individuals who interact with each other...

‫ٮﺎري‬/‫ﺣ&ٮ‬.‫(كﻠﻬﺎ ا‬٧)‫ٮ&ٮر‬$‫ﺷﺎ‬ What is a group? A group is a collection of individuals who interact with each other :of Group Development Forming: when the group members come together for the first time 1 Storming: Once group members feel sufficiently safe and included 2 Norming: Once group members discover that they can handle differences without dissolving, 3.they are ready to enter the next stage, norming Performing: the performing stage, participants are not only getting the work done, but also 4.paying greater attention to how they are doing it Adjourning: Adjourning 5.As groups form, so do they end. These endings can be bittersweet ?Can a Group Have Too Much Cohesion-.Groupthink is most common in highly cohesive groups Social loafing. : Social loafing refers to the tendency of individuals to put in less effort when- working in a group conte.Collective Efficacy: o a group’s perception of its ability to successfully perform well- (٨) ‫ٮ&ٮﺮ‬$‫ﺷﺎ‬ ‫ڡﻬﻤون‬.‫ٮ&ٮ‬$‫ٮﻄﻮ و‬$‫ار‬ ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬.Leadership: the act of influencing others to work toward a goal- - hold a position of authority and- ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬Formal leaders - - without a formal position ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬Informal leaders - ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ ا‬Who Is a Leader? Trait Approaches to Leadership: 1-Big 5 Personality Traits-.Leader Decision Making-2 leaders make the decision alone without (In authoritarian decision making) -& employees participate i(When leaders use democratic decision making)-& employees alone(laissez-faire decision making)-&.-Four Leadership Styles- Directive leaders (specific directions to their employees. ).1-1 Supportive leaders (emotional)-2 Participative leaders (employees are involved)-3 Achievement-oriented leader( goals for employees and encourage them to reach their goals.) -4 ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ﻌﲏ ا‬/ ‫ ٮ‬. ‫ٮﻬﻢ أ&ڡواس ٮ&ﻌﺎريﻒ‬.‫ٮي‬$ ‫ﲇ‬/ ‫ٮ‬ ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ ا‬.Bases of Power Legitimate Power.1 1- Reward Power 2- Coercive Power 3- Expert Power.4 4-.comes from knowledge and skill ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬ Information Power 5-.in its source ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬ Referent power 6- stems from the personal characteristics of the perso ‫ﺣ&ٮﺎري‬.‫ا‬ ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ﺣﻄﺎء أو ا‬. ‫ ﺻﺢ أو‬٩ ‫ٮ&ٮﺮ‬$‫ﺷﺎ‬.Conflict :is a process that involves people disagreeing-.Types of Conflict : Intrapersonal conflict arises within a person- Interpersonal conflict is among individuals such as coworkers- Intergroup conflict is conflict that takes place among different groups ,dysfunctional if it paralyzes an organization‫س‬.optimal performanc-‫ج‬ :Causes and Outcomes of Conflict Organizational Structure.1.Limited Resources : Resources such as money, time, and equipment-2 Task Interdependence: Another cause of conflict is task interdependence; that is, when-3.accomplishment of your goal requires reliance on others to perform their tasks Incompatible Goals: Sometimes conflict arises when two parties think that their goals-4 Personality Differences: By understanding some fundamental differences among the way-5.people think and act, we can better understand how others see the world.Communication Problems-6 ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ٮ&ٮﻜون ا‬$ ‫ٮﺪون‬$‫ﲇ ﻟﻬﺎ ٮ&ﻌﺎريﻒ و‬/ ‫ﺤﻄﺎء ٮ‬.‫ﺻﺢ واﻟ‬.conflict can have both positive and negative outcomes :Positive outcomes include the following Consideration of a broader range of ideas, resulting in a better, stronger idea Surfacing of assumptions that may be inaccurate Increased participation and creativity. Clarification of individual views that build learning :outcomes include the following Increased stress and anxiety among individuals, which decreases productivity and satisfaction.Conflict Management: refers to resolving disagreements effectively ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ ا‬Ways to Manage Conflict Change the Structure Change the Composition of the Team Create a Common Opposing Force Consider Majority Rule Problem Solve ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬.Conflict-Handling Styles.Avoidance.Accommodation.Compromise :.Competition are people who want to reach their goal or get their solution adopted regardless of what others say or how they feel Collaboration: win-win solution.Which Style Is Best? highly effective in many different situations ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ا‬٥‫ﺣﻄﺎء و‬.‫ﺻﺢ و‬ ?What Is Negotiation Negotiation is a process by which two or more people (or groups) resolve an issue or arrive at a.better outcome through compromise Distributive negotiation: “hard bargaining-1‫خ‬.Integrative negotiation: win- win solution.2‫خ‬- A common way that parties deal with conflict i: negotiation-.Phase 1: Investigation: information gathering stage‫خ‬.BATNA: Alternative To a Negotiated Agreement ‫خ‬- The reason you negotiate is to produce something better than the results you can obtain-.without negotiating :Bargaining‫خ‬.During the bargaining phase, each party discusses their goals and seeks to get an agreement ‫ﺣﻄﺎء‬.‫ٮﻪ ﺻﺢ و‬$‫ﻋﻠ‬.‫ٮﻪ ا‬.‫ٮ&ٮﺮ ﻻ‬$‫(اﺳﻬﻞ ﺷﺎ‬١٠) ‫ٮ&ٮﺮ‬$‫ﺷﺎ‬ Career guidance is given to us information about the product market and about educational- opportunities more accessible by organizing it, systematizing it, and making it available when.and where we need it helping people to know wise choice and solve their educational, personal and vocational-.problems means enabling them to know their needs, aptitudes, abilities, interests, perceptions, purposes-.and their own limitations - Guidance may be defined as assisting the individual to prepare for his future life to fit him for“-.his place in society :Characteristics-.Guidance is a process of understanding one's self.1 It is a process to know one's relation to other people.2.It is a service to understand solving personal problems.3..Guidance is a process to able to make decisions.4 ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ﺣﻄﺎء اﺣ&ٮﻤﺎل او ا‬.‫ﺻﺢ و‬ :Dimensions of Guidance Philosophical Foundations of Guidance – such as: Uniqueness of a person, the nature of.1.human Socio-cultural Foundations of Guidance - such as: The school, The family, Modern Complex.2.Society Psychological Needs, Individuality and Guidance - such as: Psychological Needs, Self-.3.Realization, Adjustment and Development ‫ٮﺎري‬/‫ﺣ&ٮ‬.‫ﻤﻜﻦ ا‬/ ‫ٮ‬ Holland’s theory is well known for its simple and easy-to-understand typology framework of six ,different career interest types: Realistic (‫ڡوق‬. ‫ﲇ‬/ ‫ﺣ&ٮﺼﺎر ﻟكﻠﻤﻪ اﻟﻄويﻠﻪ ٮ‬.‫ ا‬.RIASEC) Investigative, Artistic, Social, Enterprising and Conventional ‫ٮﺖ‬.‫ﻼ ﻫﺎ‬/ ‫ٮ&ٮﻮ ﺻﺢ ٮ‬$‫ٮ&ﻌ‬ -Self-concept Theory of Career Development is based on ideas that self ,concept is a product of complex interactions among a number of factors Gottfredson’s Theory of Circumscription and Compromise is based on the dynamic interplay between genetic makeup and the environmen ‫ﺤﻤيﻊ‬$‫ٮﻖ ﻟﻠ‬/‫ڡ‬.‫ٮ&ٮﻮ‬$

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