Introduction to Management Past Paper PDF 2021/2022 (Universidade Europeia)

TEST IDENTIFICATION INTRODUCTION TO MANAGEMENT Carlos Silva | 2021/2022 PIP Exam Test Duration Course Year...

TEST IDENTIFICATION INTRODUCTION TO MANAGEMENT Carlos Silva | 2021/2022 PIP Exam Test Duration Course Year Turno Date ☐ ☐ ☒ 90 min Management 1st T 16/11/2021 Permited Elements Aditional Observations None. STUDENT IDENTIFICATION PROFESSOR Student Signature Name Student Ner Class Classification Group I (0,25 points each - Place a circle around the letter of the item that you consider appropriate) 1. Consider the four functions of management. The one that reflects the way the company will develop its activity, assigning tasks, delegating authority and responsibility is called: a) Organization; b) Leadership; c) Planning; d) Control. 2. The concept of efficiency can be associated with: a) Relation between the results obtained and the means used; b) The degree to which the consumer recognizes the value of purchased products; c) Degree with which the organization achieves the stated goals; d) Relation between the proposed results and the means used. 3. Management studies: a) Organizations involved in the production, distribution and consumption of goods and services; b) How society redistributes the resources produced; c) The way in which the State distributes the abundant resources among the population; d) Individuals and organizations involved in the production, distribution and consumption of goods and services. 4. In Quinn's management models and managerial roles we consider: a) The model of open systems, rational goals, internal processes and human relations, b) The model of intelligent systems, rational goals, internal processes and human relations; c) The model of open systems, rational goals, intelligent processes and human relations; d) The model of open systems, rational goals, internal processes and business relations. Pág. 1 5. A private limited company can be classified as a company with a: a) Collective legal configuaration; b) Individual legal configuaration; c) Anonymous capital legal configuaration; d) None of the options. 6. In the economic cycle, the State has a: a) Redistributor role; b) Collector role; c) Resource aggregator to pay its costs role; d) Simply a mediator role. 7. The manager is someone who: a) coordinates and supervises the work of others so that organizational goals can be achieved; b) coordinates and supervises the work of other people so that they can carry out their tasks; c) Supervises the work of other people as they often do not know what tasks must be performed; d) None of the options. 8. We have the following subtypologies of managers: a) Top, intermediate and first row; b) Top, intermediary and frontline; c) Administration, advisory, operationalization; d) None of the options. 9. At the tactical level, a tactical component predominates which is characterized by: a) movement of resources in the short term and preparation of specific plans and programs related to the area or function of the respective manager; b) movement of people in the short term and preparation of specific plans and programs related to the area or function of the respective manager; c) movement of resources in the short term and elaboration of specific plans and programs related to the organization's strategy; d) None of the options. 10. According to Quinn et al, the manager's competencies can be such as: a) Create, compete, collaborate and control; b) Create, engage, compete and grow; c) Compete, innovate, hire and fire; d) None of the options. 11. The company is an organization type that is characterized by: a) Organized human, technical and financial personnel whose objective, through the production and/or sale of goods and services, is to satisfy the needs of the communities with which it maintains relations; b) Organized human resources whose objective, through the production and/or sale of goods and services, is to satisfy the needs of the communities with which it maintains relations; c) Organizations whose objective, through the production and/or sale of goods and services, is to satisfy the needs of the communities with which it maintains relations; d) None of the options. Pág. 2 12. As for the objectives of the companies, the social objectives have in mind: a) Internal audiences, society and regulatory bodies; b) Internal audiences, society and external entities; c) External audiences, similar companies and external entities; d) None of the options. 13. As for the objectives of the companies, the economic objectives take into account: a) Profitability, competition and adaptation; b) Profitability, growth and adaptation; c) Profitability, growth and competitiveness; d) The customer and not the profit. 14. The business sector in Portugal is essentially dominated by: a) Small and medium companies; b) Micro and small companies; c) Small, medium and large companies; d) Large companies. 15. Distinguish inputs from outputs by choosing the correct line from the following example: a) Inputs: Investment in R&D intensive equipment, materials and components; Outputs: Preparation of scientific articles; b) Inputs: Human resources linked to R&D, preparation of scientific articles; Outputs: Innovative products; c) Inputs: R&D expenses developed internally, externally and technical consultancy, technological balance of payments; Outputs: Percentage of high technology exports; d) Inputs: Human resources linked to R&D, awarded patents; Outputs: Innovative products. 16. The attribution of monetary prizes for increased productivity was an innovation introduced by: a) Max Weber; b) Frederick Taylor; c) Henry Fayol; d) Maslow. 17. The principles of "modern management" as Taylor framed them, began to be defined with: a) Focus on the humanist perspective; b) Focus on production management; c) Focus on learning organizations; d) None of the above. 18. Frederick Taylor suggests the division of activities: a) By the people of the company; b) In specific tasks; c) In complex tasks; d) In complex tasks by the people of the company. 19. The scientific method developed by Taylor promoted: a) The effectiveness of the operations; b) The efficiency of operations; c) The distinction between skilled and unskilled workers; d) Health at work. Pág. 3  20. To Fayol: a) The analysis of the organization must consider the stakeholder structure; b) The analysis of the organization must consider the top structure; c) The analysis of the organization must consider the shareholder structure; d) The analysis of the organization must consider the organizational structure. 21. According to the bureaucratic model, productivity is ensured through: a) None of the options; b) A group of people placed in key positions; c) A set of appointed managers; d) A set of rules and procedures. 22. The Humanist and Behavioral perspective registers contributions that emerge from the perception that: a) Scientific Management theories have not resolved issues such as fatigue, conflict and inadequate recruitment; b) Scientific Administration theories did not resolve issues related to fatigue, conflict and productivity; c) Scientific Administration theories did not resolve issues related to fatigue, conflict and sick leave; d) Scientific Administration theories did not resolve issues related to fatigue, conflict and abandonment of work. 23. An organization is a system: a) Closed; b) Physical or concrete; c) Natural; d) Open. 24. According to the systemic approach, it is assumed that social phenomena are: a) Complexes; b) Simple; c) Difficult to study; d) Necessarily studied by managers and shareholders. 25. The planning function requires decision making on four elements: a) Objectives, actions, plans and implementation; b) Objectives, functions, resources and implementation; c) Objectives, actions, solutions and implementation; d) Objectives, actions, resources and implementation; 26. The planning process is the tool that: a) People and organizations use it to definitively predict the future; b) People and organizations use it to start producing; c) People and organizations use it to analyze competitors; d) People and organizations use it to manage their relationships with the future. 27. Defining the vision implies: a) Define the desired future state and in line with the aspirations of the stakeholders; b) Define what the organization does and align with the aspirations of an organization's leader; c) Define the future status of people in the organization in accordance with the aspirations of an organization; d) Define the desired future state and aligned with the aspirations of an organization. Pág. 4 28. The mission of an organization: a) It is the ultimate purpose of the company and consists of defining its products and markets; b) It is the ultimate purpose of the company and consists of defining its products; c) It is the company's ultimate purpose and consists of defining its markets; d) It is the ultimate purpose of the company and consists of defining its general strategic purposes. 29. In SWOT analysis, forces can be used to: a) None of the options; b) Grasping opportunities and eliminating weaknesses; c) Eliminate weaknesses and reduce threats; d) Grasping opportunities and reducing the impact of threats. 30. For Porter: a) The 5 “forces” can determine the position of any company in its business; b) The 5 “forces” can determine the position of the competition in their respective market; c) The 5 “forces” can determine the position of suppliers and customers in their respective market; d) The 5 “forces” can determine the position of any company in its respective market; Group II 1. Consider Red Bull brand/company. a) Create your stakeholder map from an interest/influence perspective. (3 points) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Pág. 5  b) Justify your options in the high/high quadrant. (3,5 points) Group III 1. Consider company A, located and with business only in the greater Lisbon area, and with the following organizational structure: a) After changes in the external environment, it is necessary to rethink the organization considering (3 points): - High concentrations and the need to consider an area of human resources; - Representation of new products and the need to place them on the market with support from the marketing area; - Expansion to the north, center, south and islands; - Expansion to Spain; - Integration of the accounting area, which was subcontracted; Pág. 6 a) Justify your options. (3 points). Pág. 7