Summary

This document provides an overview of information communication technology (ICT), including its hardware and software components. It describes different types of technologies, such as convergent technologies, social media, and mobile technologies, and explores the distinctions between the internet and world wide web (WWW). The document also covers web search engines, communication services, and social networking platforms.

Full Transcript

Information Communications Technology (ICT) interchangeably, but there are key differences between the two. - An umbrella term referring to communication hardware or software that allows the access,...

Information Communications Technology (ICT) interchangeably, but there are key differences between the two. - An umbrella term referring to communication hardware or software that allows the access, Internet Web storage, transmission, and manipulation of information The actual inter- Refers to the system - In terms of Hardware, ICT specifically connection of computers that enables people to encompasses radio, television, communication and other networks access information over devices (smart and non-smart phones), the internet. desktops computers, laptops and network It is the hardware aspect Refers to the software hardware and technologies. because it relates to aspect as it relates to - It is also comprised of software, applications and computer networks, the Protocols or HTTP platforms that allows information to be accessed, connections and (HyperText Transfer stored, transmitted and manipulated. infrastructures. Protocol. - ICT is used across by many industries and HTTP - the system or procedures that enables the disciplines and in some, it is a crucial element for transfer of information in the internet) web services, them. applications and platforms. Current State of ICT Web Versions ICT is following certain trends as it is developing in The web has three distinctive versions namely: Web this time and age. This trend dictates the idea and 1.0, Web 2.0 and Web 3.0. Some people think that design of how ICT delivers information to people. the indicated web versions are updates across a The following are emerging technologies, principles particular point of history. The versions of the web or concepts in ICT: are categorized based on functionality and features that it represents. 1. Convergent Technologies - This is when multiple different devices combine into a single gadget because of technological advancement. One example of this is smartphone, where it is capable of doing the functions of a television, radio, computer, telephone, camera and GPS as a single device. 2. Social Media – These are software, applications or platforms that allow users to communicate in an online social communities or network. Social media allows people to communicate faster through a larger number of people. 3. Mobile Technologies - This is a term for devices that are easily carried and allows fast means of communication. These devices from the past were originally big and bulk, but due to the technological advancement, they become smaller and more compact. World Wide Web (WWW) Vs Internet People colloquially refer the world wide web (‘web’ for short) as the internet or vice versa EMPOWERMENT TECHNOLOGIES | 1 Web Search Engines - Are forms of electronic communication (as Websites for social networking and - A software system designed to search for microblogging) through which users create information on the World Wide Web. The search online communities to share information, ideas, results are generally presented in a line of results personal messages, and other content (as referred to as Search Engine Results (SERPs). videos). Communication Services Social Networking - Are outsourced enterprise communications What is the difference between social media and solutions that can be leased from a single vender social networking? or provider. These are forms of media. Essentially, social media Communications Service Provider (CSP) is a platform for broadcasting information, whereas - Provider that transports information social networking is a platform for communicating electronically and can encompass public and with one another. Social media is a communication private companies in telecom, internet, cable, channel, whereas, in social networking, satellite, and managed services business. communication has a two-way nature. Payment System Even with the distinction being given, some nuances can be pointed out. As an example of how they differ - Any system used to settle financial transactions and yet somewhat overlap, Facebook is a social through the transfer of monetary value and networking site. You register and post your profile, includes the institutions, instruments, people, connect with friends, and comment on topics in a rules, procedures, standards, and technologies. generally interactive way. On that same social Advertising Platforms networking site, companies set up a presence and use Facebook as a way to promote their brand and - Allows users to create and manage advertising gain followers. campaigns, generate reports, and retrieve information about the ads, campaigns, and Platform for Advertising organizations associated with an account. Facebook - With the advent of technology, these types of payments are now being done through online Facebook advertising is picking up speed in the transaction. It has made payments and sending business world. It uses social graph and activities or receiving money more comfortable, to pinpoint those who fall into your buyer convenient, less hassle, and not time-consuming demographics, making Facebook ads incredibly for people. useful. Facebook ads are more likely to bring in strong leads that are looking for your services. They Payment transactions are useful in many ways. help make sure your advertising budget is not These are: wasted on those who are not interested in what you 1. Cash (bills and change) – it is one of the are offering. Facebook makes your product or most useful ways to use for any purchase. service put into the hands of the exact person who 2. Personal checks (US check) – it is ordered wants it. through one’s account. Platform for Hashtagging 3. Debit Card – when using this, the buyer takes the money directly out of his account. Twitter Social Media Twitter is a fast-paced, concise, and easy way to connect with your audience. With over 310 million registered users (and growing), Twitter is a sea of EMPOWERMENT TECHNOLOGIES | 2 information of 140 characters or less content waiting text, or another method, practice the Golden Rule: to be read, clicked, followed, and re-tweeted. When Do unto others as you would have others do unto marketing on Twitter, you need to have content that you. Remember, your written words are read by real people, all deserving of respectful communication. is enticing to stop and click through. People are Before you press "send" or "submit," ask yourself, usually scrolling quickly, to take more than just a "Would I be okay with this if someone else had simple text to stop them in their tracks. Make sure written it?" when you are constructing your tweets, you are making people want to click through. Rule 2: Adhere to the same standards of behavior online that you follow in real life Platform for Grouping While it can be argued that standards of behavior LinkedIn may be different in the virtual world, they certainly LinkedIn is different from the rest of the social media should not be lower. You should do your best to act outlets because it is specially designed for within the laws and ethical manners of society businesses and professionals. Users mainly go to whenever you inhabit "cyberspace." Would you LinkedIn to showcase their job experience and behave rudely to someone face-to-face? On most professional thoughts, making it one of the most occasions, no. Neither should you behave this way important platforms to use for those in B2B. LinkedIn in the virtual world. is a valuable tool not only for driving traffic but Rule 3: Know where you are in cyberspace prospecting, establishing thought leadership, as well as recruiting. "Netiquette varies from domain to domain." (Shea, 1994) Depending on where you are in the virtual Platform for Teaching world, the same written communication can be YouTube acceptable in one area, where it might be considered inappropriate in another. What you text to a friend YouTube is the leading video-sharing platform in may not be appropriate in an email to a classmate or the world. On your channel, your brand can share colleague. Can you think of another example? and edit videos, create playlists, and prompt discussions. Rule 4: Respect other people's time and bandwidth Platform for Analyzing Business Electronic communication takes time: time to read Pinterest and time in which to respond. Most people today Pinterest is one of the unique marketing lead busy lives, just like you do, and don't have time platforms on this list. Instead of posting content for to read or respond to frivolous emails or discussion your audience to read, on Pinterest, you will post just posts. As a virtual world communicator, it is your a clickable picture and a short. responsibility to make sure that the time spent reading your words isn't wasted. Make your written Netiquette / Network Etiquette communication meaningful and to the point, without - Is concerned with the "proper" manner of extraneous text or superfluous graphics or communication in the online environment. attachments that may take forever to download. Whenever you communicate in the virtual world, Rule 5: Make yourself look good online consider the following "rules," adapted from Virginia Shea's Core Rules of Netiquette. One of the virtual world's best things is the lack of judgment associated with your physical appearance, Rule 1: Remember the Human the sound of your voice, or the clothes you wear When communicating electronically, whether (unless you post a video of yourself singing Karaoke through email, instant message, discussion post, EMPOWERMENT TECHNOLOGIES | 3 in a clown outfit.) The quality of your writing will judge should you respect the privacy of others. Be sure to you, so keep the following tips in mind: err on the side of caution when deciding to discuss or not to discuss virtual communication. - Always check for spelling and grammar errors - Know what you're talking about and state it Rule 9: Don't abuse your power clearly Like in face-to-face situations, there are people in - Be pleasant and polite cyberspace who have more "power" than others. Rule 6: Share expert knowledge They have more expertise in technology or have years of experience in a particular skill or subject The Internet offers its users many benefits; one is matter. Maybe it is you who possesses all of this the ease in which information can be shared or knowledge and power! Just remember: knowing accessed, and in fact, this "information sharing" more than others do or having more power than capability is one of the reasons the Internet was others may have does not give you the right to take founded. So in the spirit of the Internet's "founding advantage of anyone. Think of Rule 1: Remember fathers," share what you know! When you post a the human. question and receive intelligent answers, share the results with others. Are you an expert at something? Rule 10: Be forgiving of other people's mistakes Post resources and references for your subject Not everyone has the same amount of experience matter. You have recently expanded your knowledge working in the virtual world. And not everyone knows about a subject that might be of interest to others? the rules of Netiquette. At some point, you will see a Share that as well. stupid question, read an unnecessarily long Rule 7: Help keep flame wars under control response, or encounter misspelled words; when this happens, practice kindness and forgiveness as you What is meant by "flaming" and "flame wars?" would hope someone would do if you had committed "Flaming is what people do when they express a the same offense. If it's a minor "offense," you might strongly held opinion without holding back any want to let it slide. If you feel compelled to respond emotion." (Shea, 1994). As an example, think of the to a mistake, do so in a private email rather than a kinds of passionate comments you might read on a public forum. sports blog. While "flaming" is not necessarily forbidden in virtual communication, "flame wars," when two or three people exchange angry posts between one another, must be controlled, or the camaraderie of the group could be compromised. Don't feed the flames; extinguish them by guiding the discussion back to a more productive direction. Rule 8: Respect other people's privacy Depending on what you are reading in the virtual world, be it an online class discussion forum, Facebook page, or an email, you may be exposed to some private or personal information that needs to be handled with care. Perhaps someone is sharing some medical news about a loved one or discussing a situation at work. What do you think would happen if this information "got into the wrong hands?" Embarrassment? Hurt feelings? Loss of a job? Just as you expect others to respect your privacy, so EMPOWERMENT TECHNOLOGIES | 4

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