Project Management PDF

University of Baguio - SIT IT Project Mindset IT PROJECT MANAGEMENT University of Baguio - SIT MUCH OF IT WORK REVOLVES AROUND PROJECTS Here are some examples of different types of IT projects....

University of Baguio - SIT IT Project Mindset IT PROJECT MANAGEMENT University of Baguio - SIT MUCH OF IT WORK REVOLVES AROUND PROJECTS Here are some examples of different types of IT projects. Development Project – Develop a new IT system (e.g. new website) Software Project – Write a new software module Application Project – “Adopt Microsoft Dynamics CRM” Maintenance Project – Make changes to an existing system. Upgrading Project – Upgrading all servers to Windows Server 2022 Infrastructure Project – “Increasing network bandwidth” Migration Project – “Moving our systems to the cloud” Enhancement Project – “New version of our mobile app” Integration Project – “Integrate two applications” Business Process Re-Engineering Project – “Revamp Customer Application” Consulting Project – Providing consulting services IT Outsourcing Project – “Getting a vendor to manage our support helpdesk” IT PROJECT MANAGEMENT University of Baguio - SIT IT PROJECTS COME IN DIFFERENT SHAPES AND SIZES There is no standard type Nature of Project Impact Size of project. Every project New Infrastructure Budget Replace Re-engineer Software Time has distinct elements Upgrade Application Team Size although they may share Maintain Business process Resources similarities. Business capability Any of the above But we can classify Risk Lifecycle Organization projects according to six High Waterfall In-house Medium Agile Single Vendor dimensions. Low Multiple Vendors Outsource Off-shore IT PROJECT MANAGEMENT University of Baguio - SIT WHAT DO ALL PROJECTS HAVE IN COMMON A project is a distinct, non-repetitive activity that has several features: There is a project goal to be achieved, often in the form of output/deliverables There is a scope that establishes what the project includes but also excludes There is a timeframe for when the project should be completed There are (limited) resources available. (e.g budget, people, etc) There is a level of risk that needs to be managed along the way. IT PROJECT MANAGEMENT University of Baguio - SIT ESSENTIAL CONCEPTS IN PROJECT MANAGEMENT https://www.youtube.com/watch?v=UIVWaUgqEAc IT PROJECT MANAGEMENT University of Baguio - SIT ESSENTIAL CONCEPTS IN PROJECT MANAGEMENT Key concepts: Project Goal Deliverables Plan Timelines / Milestones Project risks Constraints Project Team Project Sponsor Support IT PROJECT MANAGEMENT University of Baguio - SIT ESSENTIAL CONCEPTS IN PROJECT MANAGEMENT The Project Management Book Of Knowledge (PMBOK) defines project management as follows: “The application of knowledge, skills, tools and techniques to project activities in order to meet stakeholder’s needs and expectations from a project” Note the emphasis on meeting needs and expectations. So how do we deal with clients that have unrealistic expectations? IT PROJECT MANAGEMENT University of Baguio - SIT ESSENTIAL CONCEPTS IN PROJECT MANAGEMENT PMBOK defines 9 knowledge areas for all projects (not specific to IT projects) 1. Project integration-planning, execution, control 2. Time management 3. Quality management 4. Scope management 5. Cost management 6. Human resource management 7. Communications management 8. Procurement management 9. Risk management IT PROJECT MANAGEMENT University of Baguio - SIT ESSENTIAL CONCEPTS IN PROJECT MANAGEMENT Paul Coby, former CIO of John Lewis and British Airways: “There is no such thing as an IT Project, there are only business projects” What do you think? Some argue that the concept of an “IT Project” is a misnomer because IT Projects always serve a business objective. IT PROJECT MANAGEMENT University of Baguio - SIT SUCCESS DEFINED AS TRIPLE CONSTRAINT This is where project success (or quality) = on- time + on-budget + on-scope Note that time, cost and scope are all inter-related. Changing one will affect the others. So project quality is affected when, for example, there is a change in scope without a commensurate change in time and cost (budget). IT PROJECT MANAGEMENT University of Baguio - SIT 3 KINDS OF PROJECT OUTCOMES Successful projects: are those completed on- time, on-budget and meet the required scope. Challenged: Completed, but may have exceeded the budget, delivered late or not have fully met the required scope. Failed: Project is cancelled before completion Standish Group Chaos Report suggest project success rates have increased over time, but failure rates remain high, with almost 1 in 5 projects failing. IT PROJECT MANAGEMENT University of Baguio - SIT PROJECT TRADE-OFFS Customers always want projects which are good, cheap and fast! The reality, only two of the above is possible. It is important that customer and stakeholder expectations are managed! IT PROJECT MANAGEMENT University of Baguio - SIT PROJECT LIFECYCLE IT PROJECT MANAGEMENT University of Baguio - SIT LIFE AS A PROJECT MANAGER Who is good on a project manager role? Do you feel like: A great commander-in-chief? Or constantly in a firing line, stressed out and under pressure? IT PROJECT MANAGEMENT University of Baguio - SIT LIFE AS A PROJECT MANAGER Rate your ability in the following areas: I understand how all the pieces of a project fit together I manage my time effectively I am very concerned about the quality of work done I am good at managing expectations I know how to manage budgets and reduce cost I am good at working with and getting the best out of people I am an effective communicator I am good at getting the best value from vendors I succeed because I am careful in managing risks.