Chapter 13 Power and Politics PDF

POWER AND POLITICS CHAPTER 13 Solely for the personal use of the authorized students. Cannot be reproduced, modified or transmitted to others, in part or whole, without the explicit written consent of the author. © Dr. Harjinder Gill 2023 Total slides included 14 OUTLINE Power Influence Organizat...

POWER AND POLITICS CHAPTER 13 Solely for the personal use of the authorized students. Cannot be reproduced, modified or transmitted to others, in part or whole, without the explicit written consent of the author. © Dr. Harjinder Gill 2023 Total slides included 14 OUTLINE Power Influence Organizational Politics WHAT IS POWER? The capacity to influence others who are in a state of dependence. DEPENDENCY Importance Scarcity Substitutability SOURCES OF POWER Position Power  Reward  If you do it I’ll give you something  Coercive  If you don’t do it something bad will happen  Legitimate  Do it because the boss asks you to Personal Power  Referent  Do it because you like me  Expert  Do it because I know a lot about this subject  Information  Do it because I have information you want 5 INFLUENCE TACTICS Soft Tactics Hard Tactics “SOFT” INFLUENCE TACTICS Rational persuasion Using logical arguments and facts to persuade Inspirational Appeal Arousing enthusiasm by appealing to one’s aspirations, values and ideals Consultation Asking for participation in decision making Ingratiation Personal appeal Getting someone to do what you want by putting that person in a good mood or getting him or her to like you. Appealing to feelings of loyalty and friendship before making a request “HARD” INFLUENCE TACTICS Exchange Promising some benefits in exchange for complying with a request. Coalition Building Seeking the assistance of others or noting the support of others. Legitimating Pointing out one’s authority to make a request. Pressure Seeking compliance by using demands, threats, or intimidation. QUESTION Which strategy would be most effective in each situation? Upward Influence Peer Influence Downward Influence RESPONSES TO INFLUENCE ATTEMPTS Commitment Identify with and highly motivated to implement the request Compliance Motivated by external reasons to comply with request Resistance Rejecting the influence attempt either passively or actively trying to stop the influencer. QUESTION For each influence tactic identify the most likely outcome. 1. Consultation 2. Rational Persuasion 3. Inspirational appeals 4. Ingratiation 5. Pressure 6. Coalition A. Commitment B. Resistance HOW COULD CULTURE PLAY A ROLE? Power Distance How cultures differ in their acceptance of unequal power distributions ORGANIZATIONAL POLITICS Are social influence attempts directed at those who can provide rewards that will help promote or protect the self-interest of the actor 13 POLITICAL SKILL Observe others and accurately interpret behaviour Ability to influence and engage others Social astuteness Interpersonal influence Political Skill Networking ability Able to build diverse networks Apparent sincerity Is forthright, genuine, and honest